chat support Freelancers

Showing 19 freelancers

chat support Freelancers

Showing 19 freelancers

  • Nurse/CSR/Recruiter/phone&chat support/PA/email/appointment setter

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people … more

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked at Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issue. I am also a trained email and live chat support agent. I also worked with a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.  less

    english-tutoring live-chat-software email-handling article-writing internet-research customer-support phone-support chat-support administrative-support technical-support 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 4369 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • IT Support, customer support, Web and Wordpress Developer. DBA

    Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar … more

    Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días. --- I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day.  less

    database-programming systems-development technical-support email-technical-support chat-support helpdesk-support phone-support wordpress customer-support 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1011 HOURS
    • VENEZUELA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
  • Client Relations / Customer Support Professional (Chat/Email)

    I am looking for opportunities to work with a company or institution that offers me a consistently positive atmosphere where I can utilize my knowledge and experience in the administrative support, data management and customer service field, which includes but … more

    I am looking for opportunities to work with a company or institution that offers me a consistently positive atmosphere where I can utilize my knowledge and experience in the administrative support, data management and customer service field, which includes but not limited to: word processing, transcription, professional chat and email response handling, customer support, and the ability to maintain accurate sensitive and confidential client information. I look forward to learn more things which will strengthen my skills as I contribute with the company's progress. I’ve been providing Customer Service experience for the past 6 years and have proven a good level of interpersonal and communication skills. I’m flexible, fast learner, committed and dedicated to my work. I believe in exceptional customer care standards. Typing speed: 45 WPM. I am a Computer Technician graduate and have proficiency in both Hardware and Software technical support areas. I have support Dial-Up Internet Service and a large computer manufaturer in the US. I am well trained to troubleshoot while utilizing knowledgebase resources to walk-through customers to verify symptoms of the issue and to ensure proper definition of resolution with timely documentation of everything that transpired. SKILLS and EXPERTISE: - MS Office Applications: Word, Excel, Power Point, Outlook, OneNote - Browsers: Internet Explorer, Mozilla Firefox, Opera, Google Chrome - Operating Systems: Win 98/2000/XP/Vista and Win 7 - Server Administration / Active Directory - Software and Hardware Maintenance/Installation/Repair > Setup & Install Applications > Diagnose & Repair Common Problems > Virus, Malware & Spyware Removals > PC Optimization & Cleanup > Wireless Network Connectivity > Network Printer Setup > Back Up and Recovery - Ticketing Systems: Remedy, Delta (Oracle), HEAT (Citrix), RightNow - Social Sites: facebook, twitter, google+, tumblr, LinkedIn, and many more - Email Services: Yahoo! Mail, Gmail, Juno, Netzero - Online Tools: Google, Google Search, SkyDrive, DropBox, Google Drive, Google Docs, Magento, Zopim  less

    email-technical-support microsoft-excel microsoft-word helpdesk-support virtual-assistant internet-research chat-support email-handling customer-service 00 more less
    • $4.00 HOURLY RATE
    • 4.4
    • 1187 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 11 TESTS
  • Project Manager

    You will find that not only am I easy to work with, but friendly and a great communicator. My communication skills go beyond the norm and I specialize in communications at varying levels of technical complexity and foreign interactions.Not … more

    You will find that not only am I easy to work with, but friendly and a great communicator. My communication skills go beyond the norm and I specialize in communications at varying levels of technical complexity and foreign interactions.Not only am I excellent at following instructions, you will be happy to find that I can find the solution to any problem on my own. I bring a vast amount of knowledge, along with the ability to listen and reason. With my work experience including every aspect of Information Technology makes me uniquely qualified for managed Programming teams and deployments that are on a large scale. After I have begun a job I never walk away and am still in contact with every employer I have worked with. I will also prove to be a valuable team leader. Thank you for your time and I appreciate the opportunity you have given me.  less

    customer-support administrative-support chat-support vmware-administration phone-support computer-maintenance computer-hw-installation computer-assembly computer-networking computer-repair 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1199 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Data entry, Facebook Expert, chat support and Content Moderator

    To be a 100% successful in this genre. Can work at home in 24/7 with pressure. Willing to learn all under your company with a minimal super vision.

    seo-backlinking article-submission image-editing data-entry email-marketing facebook-marketing social-bookmarking virtual-assistant forum-moderation chat-support 00 more less
    • $4.00 HOURLY RATE
    • 5.0
    • 3940 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 2 TESTS
  • SEO, SEM Consultant, Web design, Social Media, GSA, Virtual Assistant

    Results-driven professional with 7 years of SEO and Internet Marketing experience. Expertise in the following: • Onpage and Offpage SEO optimisation skill. • Wordpress • Wordpress plugins (Yoast, Gravity Forms) • Landing pages specialist • Lead conversion specialist • CRM Management (Ontraport, Zoho) • Citation / Local SEO … more

    Results-driven professional with 7 years of SEO and Internet Marketing experience. Expertise in the following: • Onpage and Offpage SEO optimisation skill. • Wordpress • Wordpress plugins (Yoast, Gravity Forms) • Landing pages specialist • Lead conversion specialist • CRM Management (Ontraport, Zoho) • Citation / Local SEO (Yelp, Truelocal, etc.) • Competitor Analysis (Ahrefs, SEO Spyglass, Market Samurai) • Keyword research skills (Market samurai, UNF) • SEO strategic plan • Google apps, Google docs, Google mail (gmail), Google drive (gdrive) setup and configuration • Google analytics and webmaster skills • Google adwords skill (PPC - Pay per click Management ) • Link audit skill (Link detox, SEO Spyglass) • Project planning & management (TeamworkPM, Basecamp) • Online marketing (Hubspot) • Email marketing (Mailchimp, Aweber, Constant contact) • Social Media Marketing (Facebook, Twitter, LinkedIn, Google+,Pinterest, Instagram) • Documents specialist (Docs formatting, Typesetting, Marketing material production) • Photoshop (CS4) • HTML and CSS skills • Website Quality Assurance (Website QA) • VPS setup and configuration • Virtual assistant services • Outsourcing staff assistance • Windows and tools setup (Microsoft) • Data entry • General Administration Expertise in the following tools: • GSA Search Engine Ranker • GSA Captcha Breaker • Mailchimp • Aweber • SEnuke XCR • Facebook, Twitter, Google+ • Article Marketing Robot (AMR) • Sliq Submitter • Directory Submitter • Market Samurai • Article Samurai • Article Marketing Robot • SEO Powersuite • Scrapebox • The Best Spinner (TBS) • Spinchimp • GSA Email Spider • GSA Image Spider • Wordtracker • Open Site Explorer • Ultimate Niche Finder • OpenSiteExplorer • AHrefs • Wordtracker • Raven tools • WordAI • Indexer services (GSA Indexer, Express Indexer, Lindexed etc.) • Dropbox • Google Drive  less

    seo wordpress article-submission article-spinning google-adsense google-analytics technical-documentation technical-support data-entry article-writing sem web-content-management seo-keyword-research directory-submission facebook-marketing internet-marketing email-marketing document-conversion internet-research google-searching chat-support link-wheel virtual-assistant microsoft-excel microsoft-word 00 more less
    • $11.11 HOURLY RATE
    • 4.4
    • 2988 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 11 TESTS
  • Expert in Chat/ Email/ Windows Phone Developer/ Mathematics/ XAML/ C#

    I love to write mails. Here in India, I prefer to send mail to the customer services in case I have any sort of issues with them. So you can say that I have solid feeling of a customer and … more

    I love to write mails. Here in India, I prefer to send mail to the customer services in case I have any sort of issues with them. So you can say that I have solid feeling of a customer and a customer support agent. Because I have professionally answered back to the mails of www.sears.com (US & Canada) and www.expedia.com (EMEA Region) as well. My Email replies per hour is 15. Plus, I have also worked as Sears Home Shopper for the customers of www.sears.com (US & Canada). I have used live person. I have throughout maintained my C-SAT score above 90%, AHT below 8 minutes and quality score of 9 on 10. I can really wrap up any sort of job that requires chat/ email support, typing or web research and transcription. I have now good working knowledge on Visual studio 2010 and 2012 and I am learning on web designing and app development for windows 8 pcs and windows 8 mobiles. I am a registered developer with Microsoft for Windows Phone and Windows Store apps. I will keep updating my oDesk's "Project Portfolio" profile category.  less

    chat-support windows-phone c# microsoft-visual-studio translation-english-hindi customer-support teaching-mathematics zendesk email-technical-support windows-8-administration administrative-support virtual-assistant 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 1897 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 13 TESTS
    ASSOCIATED WITH:
  • Zendesk Expert, Tech Support, Software and QA Tester

    Working with large US-based companies as Technical Support for the past 5 years, I developed a customer-oriented skills that helps businesses provide a better customer experience. I have been involved in Zendesk setup and customization, integration and building documentation and … more

    Working with large US-based companies as Technical Support for the past 5 years, I developed a customer-oriented skills that helps businesses provide a better customer experience. I have been involved in Zendesk setup and customization, integration and building documentation and knowledge-based articles. I also worked as a software tester and wesite QA. I have been working with various project management and development tools such as Attlassian-Jira, Basecamp, Zoho Projects, Asana and various Software Testing tools. Using these SaaS tools, I was able to work independently and increase my productivity. I am detailed oriented and able to create video tutorials, screencasts and process documentation. SKILLS 1. Product Documentation a. Knowledge-based articles b. Technical writing c. How-to Articles d. Screencasts and video tutorial e. Screenshot images f. Confluence documentation g. Zendesk Help Center forum and knowledge-base f. Screensteps, ClarifyIt, Evernote 2. Zendesk Administration a. Branding and customization b. Ticket workflows and management c. Zendesk Apps and Integration d. Forum and article management e. Macros | Triggers | Automation f. Email template 3. Design and Multimedia a. Intermediate graphics design using Photoshop CS6 b. Presentation and Animated videos using Powtoon and Prezi c. Expert in Screencast using Camtasia Studio d. Promo video | Audio Narration | Scrip writing | Background music e. Email template | Responsive using HTML and CSS f. Website templates editing using CSS 4. Software testing and Web QA a. Bugtracking using Attlassian-Jira and Mantis b. Virtual machine using VMWare and Virtualbox c. Perform and create test cases d. Cross-browser | Functional | Blackbox | Integration |Compatibility | Installation | Manual testing c. Operating system support | Windows, OSX, Linux and mobile OSes. 5. E-commerce and Marketing a. Social media marketing b. Basic SEO c. Email marketing using iContact, Mailchimp d. Familiar in using e-commerce platform such as Shopify, InfusionSoft, Neto 6. Customer Service and Tech Support a. 5 years of experience supporting large US cable companies. b. Good communication Skills c. Handles phone, chat, email support d. Very technical and deliver a message that is easy to understand by the customers. 7. Project Management a. Familiar with Basecamp | Confluence | Asana | Zoho b. Able to work easily with a team of different roles c. Experienced in managing e-commerce, email marketing, graphics design d. very pro-active in providing feedback and suggestions to promote better business operation  less

    blog-writing zendesk helpdesk-support css html wordpress customer-support chat-support email-technical-support basecamp atlassian-jira camtasia virtualization functional-testing manual-testing virtual-assistant 00 more less
    • $12.00 HOURLY RATE
    • 5.0
    • 2078 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 19 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • I.T Professional / Chat Support / Technical Support / Web Researcher

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, documentation, data controlling, data entry and data migration can be put to … more

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.  less

    computer-networking email-handling windows-xp-administration microsoft-word microsoft-excel windows-7-administration customer-service virus-removal logmein-rescue teamviewer windows-administration technical-support chat-support data-entry computer-maintenance computer-repair crm email-technical-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6080 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
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