Live Chat Operators

Showing 64 freelancers

Live Chat Operators

Showing 64 freelancers

Browse Live Chat Operator job posts for project examples or post your job on oDesk for free!

Live Chat Operator Job Cost Overview

Typical total cost of oDesk Live Chat Operator projects based on completed and fixed-price jobs.

oDesk Live Chat Operator Jobs Completed Quarterly

On average, 51 Live Chat Operator projects are completed every quarter on oDesk.

51

Time to Complete oDesk Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on oDesk.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator oDesk freelancers typically receive a client rating of 4.52.

4.52

Last updated: February 1, 2015

  • IT Support

    BSc Electronics & Computing from Open University (Milton Keynes) My Current occupation is in IT Support at an Amazon.co.uk Call Centre. Duties include: Respond to internal customer service requests for hardware & software issues. Build of desktop PCs & Laptops in … more

    BSc Electronics & Computing from Open University (Milton Keynes) My Current occupation is in IT Support at an Amazon.co.uk Call Centre. Duties include: Respond to internal customer service requests for hardware & software issues. Build of desktop PCs & Laptops in Windows 7 & MS Office 2010 English, French, Italian & in Linux (Ubuntu). Mainly from SCCM and FOG Server images. Receive delivery of desktops & laptops. Unpack and storage of desktops & Laptops. Image, log and issue with encryption when collected. Installation of full desktop and laptop workstations including docking stations & dual screen extended desktops. Troubleshooting of PCs & Laptops to RAM, HD & Motherboard Level & calling vendors to organize replacement and return of in warranty modules. Provide remote assist though Windows Remote Assist and Citrix Go to Assist when work from agents experienced issues. I have also used Teamviewer. Troubleshooting and resolving desk-side tickets. Active Directory users management and password resets/account unlocks, VPN token access issues etc. Network troubleshooting & diagnosis data ports. Wireless troubleshooting/Wireless certificates. Data Retrieval from Hard Drives of defective laptops (when possible). Bit-locker encryption recovery. Roaming and Local Profile Management. Home Drive/Network Space Admin. Shared Folders and Permissions Admin. Submission of RFQs and raising of Purchase Requisitions for IT equipment. Delivery of IT Training and IT Inductions. I am very comfortable in a classroom/training room environment and speaking in Public. Provisioning of SIP desk phones and administration of Mobile Smart Phones. Network/Server Room Troubleshooting and Implementation of Change Management to replace CISCO/APC modules when required. Arrange RMA of defective modules to Vendor. I have 2 years experience in Customer Service (Tech Support) at Amazon.co.uk I also have 15 years experience in Electronic Design & Troubleshooting with companies such as Flextronics and Artesyn  less

    customer-support customer-service phone-support live-chat-operator technical-support active-directory vpn windows-administration computer-skills computer-repair 00 more less
    • $15.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • IRELAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • previously working as a call center agent and seeking for better opportunities. like in the company that I worked for, I believe that my expertise will help me become one of the best asset for my future clients here in odesk.

    microsoft-excel microsoft-word microsoft-powerpoint icd-coding live-chat-operator lead-generation 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Data Entry Expert/ Technical /Customer Support/ Manual QA for Websites

    My experiences include the following: * BPO Inbound Agent * Credits and Collections for a Utility Account in Canada * Chat Support (technical, billing, customer service, and sales) catering US. * Technical Assistance for Internet, Cable, and Phone Service * Request Verification * Proofreading * Facebook Manager … more

    My experiences include the following: * BPO Inbound Agent * Credits and Collections for a Utility Account in Canada * Chat Support (technical, billing, customer service, and sales) catering US. * Technical Assistance for Internet, Cable, and Phone Service * Request Verification * Proofreading * Facebook Manager for Ads * Phone Representative for a Lawn Firm attending to personal injury cases * Google Speech Recognition * Project Manager/ Website QA/Office Assistant Tools I was able to work with include the following: Asana Google Docs, Drive Dropbox WordPress cPanel X Softfon I would love to succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self development. And help me achieve personal as well as organizational goals. I’m hoping that my personal profile satisfies your criteria on selecting your preferred employee for the job.  less

    customer-support technical-support live-chat-operator manual-testing phone-support active-listening administrative-support software-qa-testing proofreading english-proofreading 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 1362 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 4 TESTS
  • Customer Support Agent/Representative

    -Customer Orientation; -Customer Support Ticket & Chat Handling Skills; 2 years of experience. -Communication Skills; -Technical Skills. Above average computer skills. Ability to understand the impact each issue has to Customer's business. … more

    -Customer Orientation; -Customer Support Ticket & Chat Handling Skills; 2 years of experience. -Communication Skills; -Technical Skills. Above average computer skills. Ability to understand the impact each issue has to Customer's business.  less

    customer-support chat-support online-help live-chat-operator domain-migration helpdesk-support 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Expert Customer Service Representative | Zendesk | Live Chat | Email

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still … more

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.  less

    chat-support customer-support customer-service blog-commenting internet-research email-handling technical-support email-technical-support technical-analysis live-chat-operator liveperson zendesk remoting 00 more less
    • $9.00 HOURLY RATE
    • 4.9
    • 2954 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Awesome Assistant, Ecommerce, Real Estate, Tech Support, Social Media

    With more than 5k hours worked on odesk and backed up by good feedback, I can say that I have gained enough experience and continually polishing my skills acquired. My goal is to provide quality services to clients and give … more

    With more than 5k hours worked on odesk and backed up by good feedback, I can say that I have gained enough experience and continually polishing my skills acquired. My goal is to provide quality services to clients and give them the expression of being satisfied and happy with the work that I have done. My skills in teaching gave me a new perspective of rendering services that is beyond my profession as a teacher. I have gained my computer skills in providing administrative support in my years of experience in teaching. Now, I want to extend my capacity as a freelancer in providing quality services to other people. I believe that the skills that I have develop will be of better use if it is given the chance to prove itself by providing accurate and efficient services that the clients would expect. I am a professional and rest assure that I work professionally and can communicate professionally. But most importantly to work with other people with harmony and cooperation without deteriorating the quality of services rendered.  less

    data-entry administrative-support market-research email-handling software-qa-testing internet-surveys customer-service order-processing data-analysis data-mining wordpress virtual-assistant wp-ecommerce html customer-support live-chat-operator ad-posting forum-posting seo-backlinking order-entry word-processing microsoft-excel microsoft-powerpoint web-content-management basecamp microsoft-word lead-generation real-estate-idx technical-support 00 more less
    • $5.56 HOURLY RATE
    • 4.7
    • 5489 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 9 TESTS
  • Project Manager, Excellent Customer Service Skills

    I am very responsible with my activities assigned, always try to do my best leading to completion and success. I have over 5 years of experience in customer service, management of staff, human resources, data entry, live chat support, phone … more

    I am very responsible with my activities assigned, always try to do my best leading to completion and success. I have over 5 years of experience in customer service, management of staff, human resources, data entry, live chat support, phone support, basic accounting, handling with all types of customers, answering emails in a very professional way. I have achieved high positions as been a manager for a team of 10 people in less than 3 months.  less

    customer-service data-entry phone-support live-chat-operator accounting human-resource-management public-relations google-docs translation-english-spanish 00 more less
    • $7.78 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • An Indian Open Source IT services companies Services and BPO

    Rockford Solutions Private Limited is an Indian IT services and outsourcing company. We deals in Website designing, CMS customization and component designing. Web Application Products, customized software, Business process outsourcing (Such as Email customer support and Chat support), HR consulting … more

    Rockford Solutions Private Limited is an Indian IT services and outsourcing company. We deals in Website designing, CMS customization and component designing. Web Application Products, customized software, Business process outsourcing (Such as Email customer support and Chat support), HR consulting and many more. Our standard hourly rate for most of the BPO services starts from $5 hourly. We give you a complete IT structure and a dedicated team of professionals. You can interview, customized and train your BPO team as you want. we always welcome our customers suggestions. You will glad to know that we take time for training and development of individuals to build a whole team so you and your customers can get one of the best experience. for other product and services you can visit our website (www.rockfordsolutions.in).  less

    bpo-it-services bpo-call-center email-handling email-technical-support email-marketing chat-support live-chat-operator tibco-activematrix-businessworks business-analysis 00 more less
    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Technical and Customer Service Support Team Leader with HR experience

    I have been with the Customer Service support for almost 5 years now. With these experience, I am already an expert in assisting customers with their different technical concerns and supervising agents in the operations.

    business-coaching data-encoding game-testing customer-service technical-support english email-handling phone-support live-chat-operator telephone-skills 00 more less
    • $6.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
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