Customer support Freelancers

Showing 40 freelancers

Customer support Freelancers

Showing 40 freelancers

  • I.T. / Tech support / Customer Service / Web Developer / V.A

    Have been an I.T. in a small call center company and became an agent and handled different lines of businesses for tech companies. I also do web developing and designing. I can also do marketing and research. If you … more

    Have been an I.T. in a small call center company and became an agent and handled different lines of businesses for tech companies. I also do web developing and designing. I can also do marketing and research. If you need help with your business I can also be your aid and be a virtual assistant.  less

    customer-service customer-support helpdesk-support chat-support html html5 css css3 javascript jquery email-technical-support data-analysis sql php photo-editing computer-repair 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 248 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
  • MobileApp Designer | Book Layout Artist | Web and Logo Designer

    I am one of the designers for Artlab Branding, a company that focuses in brand development. I help companies achieve a professional corporate image by improving/creating web designs, great logo designs, application designs for major platforms (e.g. iOs … more

    I am one of the designers for Artlab Branding, a company that focuses in brand development. I help companies achieve a professional corporate image by improving/creating web designs, great logo designs, application designs for major platforms (e.g. iOs, android), book/e-book layout designs, print and layout design for brochures/business cards, and research. I have access to several talents and human resource to help complete the clients requirements. I am a well-trained Customer Service Representative. I am a service-oriented person. I have an eye for perfection and very much keen even to the smallest details. I'm seeking for more opportunities to help clients build a good corporate image.  less

    graphic-design adobe-illustrator adobe-photoshop web-design print-layout-design brochure-design logo-design business-card-design customer-support email-handling 00 more less
    • $16.67 HOURLY RATE
    • 4.3
    • 126 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Programmer / Developer

    I have multiple skills and I'm able to do many things, well here is some of things that I can do: *I can from English to : - Arabic Or from Arabic to English. *Server admin. *cPanel/WHM Expert. *WordPress Expert … more

    I have multiple skills and I'm able to do many things, well here is some of things that I can do: *I can from English to : - Arabic Or from Arabic to English. *Server admin. *cPanel/WHM Expert. *WordPress Expert *I can build all kinds of blogs. *Forums. *Install all kinds of scripts. *Configure all kind of scripts. *Configure WHMCS. *Make hosting websites. *Install SSL *Moderate online games. *Moderate forums. *Work as a support personal for Hosting Companies.  less

    translation whmcs wordpress cpanel forum-moderation forum-posting customer-support customer-service technical-support helpdesk-support 00 more less
    • $10.56 HOURLY RATE
    • 5.0
    • 45 HOURS
    • ISRAEL
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Website Design & Development,SEO, Logo Design & Telemarketing

    To understand the needs of our clients and provide them with quality, result oriented and cost-effective solutions. Our mission is to maximize business opportunities for our customers by providing innovative and cost-effective technology, good infra structure that increase focus on core business, reveal new opportunities and create sustainable competitive advantages for enterprise.

    web-design php html5 telemarketing appointment-setting customer-support magento zencart psd-to-html ecommerce-consulting oscommerce wordpress 00 more less
    • $8.89 HOURLY RATE
    • 4.7
    • 1807 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 23 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • Business Strategist, Operations Manager, PM, BA, and QA Analyst

    I am CJ, seasoned Operational Management consultant with hands on experience in to Project Management, Operations Management, Business Analysis, Software Quality Assurance and Business Management. Over the years, I’ve helped many organizations to fine-tune their business plans, derive new … more

    I am CJ, seasoned Operational Management consultant with hands on experience in to Project Management, Operations Management, Business Analysis, Software Quality Assurance and Business Management. Over the years, I’ve helped many organizations to fine-tune their business plans, derive new strategies to increase the work place satisfaction & the revenues, add varieties to service and product offerings, build extended cross functional teams from the scratch, acquired resources and managed their offshore operations. I've dealt with many business domains including Retail, Asset management, Logistics [including reverse logistics], Market Research, ERP, CRM, Content Management, Social Media, eCommerce, Mass Domain Development and Life Insurance during the past 13 years. Responsible for building datacenters for couple of small to mid size companies focusing internal and external needs. Helped couple of organizations in the past to acquire and manage quality communities and execute targetted social media and email marketing campaigns towards the communities. I've participated in all the phases of SDLC for development of small scale web sites to large scale, distributed, enterprise level applications. As an expert business analyst, I can start with very little details and can elaborate/elicit necessary business requirements within the agreed upon scope to move ahead with the project activities. I am not a traditional business analyst who is stick into producing lengthy business requirements. I do produce business requirements diagrams, wireframes, business scenarios in workflows, suggestions on usability improvements and test data to validate the deliverables. I've helped many organizations to setup their project execution processes covering project management, business analysis, development and testing and helped them to come-up with necessary artifacts to maintain a higher level of visibility to the stake holders and the project team members. I am an expert in process methodologies and helped couple of local and foreign companies to obtain ISO 9000 series and CMMi level 3/4 certifications with less hassle. Do have the access to a mini test lab with cross browsers and three of the main operating systems. Apart from that, my test lab has the access to an internal document management system plus a bug tracker to help any of my clients. My QA service offerings include but not limited to testing, test case preparation, planning various test techniques and strategies and improving the quality. Apart from that I can contribute towards organizational goals such as implementing TQM standards. I've prepared many test plans, requirement specs; use case documents, test reports and test cases. I've achieved many milestones during the last 10 years naming; 1. Helped a NY, US based retail solution provider to identify the test scope for their third generation POS and Asset Management solution (After having a thorough analysis, managed to reduce the regression scenarios to 300 from 12000 odd bugs from their issue tracker. I helped them to generate regression and acceptance scenarios covering all the business cases and day-to-day and special transactions). 2. Initiated the testing practices at Cambridge, UK based software service provider. I implemented a CMMI level 3 ready process using agile practices. 3. Initiated the testing practices at US based hosted service provider and expand the team to 7 members covering three product platforms. Setup a CMMI level 3 ready process using agile SCRUM practices and reduced the bug count to .1 for KLOC. I brought down the critical or high priority issues on a UAT To 0. 4. Managed to analyze the V 1.2 of a large, enterprise scale logistics solution and prepared a 600 pages long requirement spec for the V 2.0 with major feature and performance enhancement requirements. 5. Managed to test three RIA applications focusing logistics, ERP/CRM and supply chain management. 6. Brought in Seattle, WA based software solutions provider to the local market (worked with their Director, Technology in terms of setting up the operations), convince them on the capabilities and growing the initial headcount of 3 to 33 in 18 months (budget grows to 4000 US$ to 40000 US$ a month). 7. In 2007, I was instrumental for relocating a large help-desk operation (a distributed operation) to Sri Lanka and managing the operations. We were suppose to attend nearly 12,000 help-desk queries a week and I was responsible for hiring, training and managing the 24 x 7 operations from Colombo. You can find my personal profile at linkedin with the recommendations: http://lk.linkedin.com/in/chathurab Currently I am based in Colombo, Sri Lanka. This is a fantastic place to setup offshore operations as it’s blessed with quality and cost effective resources compared to many outsourcing destinations.  less

    business-development recruiting business-analysis requirements-analysis requirement-management project-management program-management product-management software-qa-testing software-testing business-plans customer-support helpdesk-support wordpress seo business-models business-proposal-writing data-center-operations 00 more less
    • $16.67 HOURLY RATE
    • 4.6
    • 1538 HOURS
    • SRI LANKA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Ms.

    Professionally proficient trained and experienced in wordpress, web site design and development, and mobile applications development. An amazingly skilled graphics designer, with over 5 years experience. Skilled in photo editing and manipulation, logos, banners, brand identity designs, illustration, cartoons, posters … more

    Professionally proficient trained and experienced in wordpress, web site design and development, and mobile applications development. An amazingly skilled graphics designer, with over 5 years experience. Skilled in photo editing and manipulation, logos, banners, brand identity designs, illustration, cartoons, posters, flyers, books and a host of other graphics designs elements, for client all over the world. I know computer troubleshooting and server side technology. Also I am an effective office administrator, customer service representative marketing and advertising personnel. With excellent oral and written communications are skills. I know and understand software and systems used in the development of technology being trained in the use of WordPress, CSS2-3, HTML5, JavaSript,Komodo Edit 7, Adobe Master Collection (CS4, CS5.5), Adobe Acrobat X Pro, Adobe LiveCycle ES2, JCreator, Netbeans, Action Script 3.0, Action Script 2.0, Netscape Composer, FrontPage, Microsoft Office (2003 - 2010), Coral Draw, Camtasia Studio 5, FileZilla Client, Sencha Animator, WampServer, TeamViewer 7 and much more. Key Professional Skills: • Programming Skills: HTML4 & HTML5, CSS, JAVA, JAVASCRIPT • (jQuery, Xml, Svg) • GRAPHICS DESIGN: And Photo Editing & Manipulation • Logos, Banner, Brand Identity, Illustrations, Cartoons. Etc. • Web Servers: Apache Http Server/Web Developer Server Suite WampServer • DBMS used: MySql (MySql/PHP) WordPress and PHP/Myadmin • Analysis/Design Methodologies: UML, OOAD, OOP, DOM, Unified Modeling Process • Adobe Photoshop , Adobe Illustrator, Dreamweaver, WordPress  less

    mobile-app-development graphic-design graphics-programming motion-graphics wordpress aweber web-design google-adwords seo-keyword-research website-development css html5 database-management google-docs java php javascript adobe-dreamweaver adobe-photoshop adobe-indesign administrative-support data-entry customer-service customer-support proofreading adobe-flash adobe-illustrator netbeans advertising corel-draw print-layout-design telemarketing adobe-creative-suite actionscript-2 microsoft-excel microsoft-powerpoint html xhtml psd-to-html ajax core-java internet-research 3d-modeling seo social-media-marketing 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 1691 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 21 PORTFOLIO ITEMS
    • 17 TESTS
  • Web Designer/Transcriber/Writer/Web Research

    I am an experienced freelancer and have worked on a wide range of projects.I am a writer and a transcriptionist, and have occasionally worked on Web research and Virtual Assistant projects too. I worked as a transcriber for 2 … more

    I am an experienced freelancer and have worked on a wide range of projects.I am a writer and a transcriptionist, and have occasionally worked on Web research and Virtual Assistant projects too. I worked as a transcriber for 2 years at Sviven Technova, Bangalore. My tenure as a customer support rep also has exposed me to different accents and I can understand different styles. I have worked on numerous projects and can provide samples. I have been a technical/customer support executive (Voice). I worked for a year and half for Hinduja Global Solutions in Bangalore. The end client was Earthlink and job required to troubleshoot networking and internet issues of the customers. I am proficient with Office suite programs such as Excel, word, ppt, etc. As a student of English my whole life, I have a knack for writing. I have written in numerous domains such as SEO, Copywriting, Blogs, Technical writing, etc.  less

    transcription data-entry data-mining content-writing technical-writing technical-support customer-support copywriting 00 more less
    • $5.56 HOURLY RATE
    • 4.7
    • 639 HOURS
    • INDIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 7 TESTS
  • Director

    Over the last 7 years, I have developed and worked closely on a wide range of websites using HMTL, DHTML, PHP, and MySQL including sites for startup companies, small businesses and large organizations. My core competency lies in complete end-end … more

    Over the last 7 years, I have developed and worked closely on a wide range of websites using HMTL, DHTML, PHP, and MySQL including sites for startup companies, small businesses and large organizations. My core competency lies in complete end-end project management of a new website development project, and I am seeking opportunities to build websites, web based applications, seo, cms from the ground up for you or your business. I also have rich experience in Manual Testing and have successfully worked on SAAS Products over the years. I also have some experience in the following areas: SQL, Ajax, OOP, and software design and testing. Some of my skill-sets and experience - 1. Agile Methodology aware. 2. Manual Testing - writing use cases, prepraring functional specs, writing test cases, executing use cases and test cases, bug reporting experience of using Bugzilla and Version1. 3. Project Management, experience in managing a large team for developing and delivering software solutions.  less

    project-management software-qa-testing manual-testing business-analysis customer-support website-development data-entry magento prestashop opencart 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 774 HOURS
    • INDIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 5 TESTS
    GROUPS:
  • Content, Social Media, Virtual Assistant, WordPress

    OBJECTIVE: I strive to use all of my skills and talents to effectively combine the technical and artist aspects of Content, Social Media, Virtual Assistant, WordPress, Web Design and Development. I have the uncommon ability to work through details for … more

    OBJECTIVE: I strive to use all of my skills and talents to effectively combine the technical and artist aspects of Content, Social Media, Virtual Assistant, WordPress, Web Design and Development. I have the uncommon ability to work through details for extended periods of focused time, but I can also deliver work efficiently and always on time.  less

    accounting administrative-support blog-commenting blog-writing bookkeeping financial-accounting intuit-quickbooks microsoft-excel customer-support microsoft-outlook-development microsoft-powerpoint microsoft-word payroll-processing website-development web-design custom-cms web-content-management graphic-design logo-design wordpress brochure-design illustration book-cover-design newsletter-writing domain-migration joomla opencart php magento database-administration database-management advertising 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 1063 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 24 PORTFOLIO ITEMS
    • 14 TESTS
  • Data Expert/SEO/Designer

    I am dedicated to provide quality and efficient service accurately and on time. I have over 2 years' working experience in doing office work.I have earned my skills in MS Office, Photoshop, Data entry, Web research.I have also … more

    I am dedicated to provide quality and efficient service accurately and on time. I have over 2 years' working experience in doing office work.I have earned my skills in MS Office, Photoshop, Data entry, Web research.I have also developed my skills in Photoshop, Flash, Javascript, CSS, HTML, Dreamweaver, Wordpress, and Entering products into E-commerce site. I am a fast learner and I am proud of myself on my accuracy, efficiency and reliability. I am seeking opportunities in data entry, web research, PDF, Image manipulation and administrative support. I am always available full time for my job. My aim is to earn employer satisfaction by providing quality sevice.  less

    javascript css html web-design adobe-photoshop adobe-flash psd-to-html blog-writing data-analysis microsoft-excel microsoft-word microsoft-powerpoint microsoft-access seo-keyword-research word-processing customer-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 18 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
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