Process improvement Freelancers

Showing 49 freelancers

Process improvement Freelancers

Showing 49 freelancers

Browse Process Improvement job posts for project examples or post your job on oDesk for free!

Process Improvement Job Cost Overview

Typical total cost of oDesk Process Improvement projects based on completed and fixed-price jobs.

oDesk Process Improvement Jobs Completed Quarterly

On average, 7 Process Improvement projects are completed every quarter on oDesk.

7

Time to Complete oDesk Process Improvement Jobs

Time needed to complete a Process Improvement project on oDesk.

Average Process Improvement Freelancer Feedback Score

Process Improvement oDesk freelancers typically receive a client rating of 4.77.

4.77

Last updated: February 1, 2015

  • Project Manager, Process Analyst, Business Development & Marketing

    I'm an experienced Project and Team Manager, capable of managing multiple projects and teams simultaneously, starting from recruitment, training, project execution up to its completion, while ensuring that work requirements are met with consistent quality, as well as meeting … more

    I'm an experienced Project and Team Manager, capable of managing multiple projects and teams simultaneously, starting from recruitment, training, project execution up to its completion, while ensuring that work requirements are met with consistent quality, as well as meeting budgets and deadlines. I'm able to effectively and efficiently manage my projects by: >> Creating/streamlining business processes and automating workflows, thus reducing project costs, and allowing team members to work independently and with minimal supervision. >> Establishing goals and KPIs, and creating control points that facilitates performance measurement and improvement, ensuring quality and consistent work output. A well-rounded Business Management Professional with an extensive background in the BPO industry and oDesk, having performed various functions such as: Chief Technology Officer, Business Development Officer, Team Manager, Corporate Trainer, Quality Analyst, Recruiter, Creative and Technical Writer. I look forward to responding to the needs and requirements of my employers with a high level of quality and efficiency, thus providing a sense of accomplishment for both parties once overall goals and objectives are met. I am proud to be part of an excellent group of individuals at Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/  less

    project-management account-management process-architect process-improvement business-analysis business-process-modelling business-process-reengineering business-development recruiting business-coaching call-center-management administrative-support sales lead-generation market-research email-marketing seo social-media-marketing technical-writing creative-writing article-writing copywriting internet-research data-analysis customer-service bookkeeping wordpress salesforce-app-development basecamp zendesk google-docs 00 more less
    • $12.78 HOURLY RATE
    • 5.0
    • 6043 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 17 TESTS
    ASSOCIATED WITH:
  • Technical Project Manger/Business System Analyst/Virtual Team Leader

    Technology driven cross-platform functional experience in Business Analysis, Product Management, Solution Design and Documentation, Remote Project and Team Management. Managed/delivered projects successfully in multiple domain using latest cloud-based software's, solid understanding of web and mobile applications development life-cycle … more

    Technology driven cross-platform functional experience in Business Analysis, Product Management, Solution Design and Documentation, Remote Project and Team Management. Managed/delivered projects successfully in multiple domain using latest cloud-based software's, solid understanding of web and mobile applications development life-cycle, i.e. specification requirement, UI/ UX, content management system, scripting, database, and information architecture ITIL V3 (2011) and PRINCE2 certified IT-Specialist. Excellent communication and negotiation skills. Extensive experience of building and managing remote teams consisting of BAs, Architects, Project coordinators, Technical writers, Application designers, developers and testers. Worked with various big clients and helped them building teams, processes, increase work efficiency and designing project management model to deliver projects on time. I'm also good in agile project management. I've managed teams in traditional and agile methodologies using SRUM and Software Kanban. I'm equally good in Requirements Analysis, Wireframing, Functional specification, Business Process Automation and Enterprise Application designing and documentation. In addition to above mentioned skills, more than 7 years of working experience in SOA and Cloud based eCommerce platform, Payment Card Industry including Transaction Processing, Payment Gateways and Settlement Systems  less

    uml requirements-analysis website-wireframing flowcharts process-improvement technical-analysis java-servlets-development technical-documentation process-architect technical-writing payment-gateway-integration android-app-development spring-framework xslt payment-processing iphone-app-development xpath website-development web-content-management xml-web-services xml-rpc ajax jaxb ecommerce-consulting sql web-design 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 1154 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Excellent Team Lead & Quality Analyst in Sales-Technical-CS-Admin Work

    My objective is to partner with oDesk employers, where my skills and work experience will have valuable applications that can help you achieve your business goals. I am capable of responding to your business needs with a high level of … more

    My objective is to partner with oDesk employers, where my skills and work experience will have valuable applications that can help you achieve your business goals. I am capable of responding to your business needs with a high level of skill, efficiency and consistency, ensuring the delivery of quality and timely work output. I have good interpersonal, organizational, and management skills, with the ability to communicate effectively with people in all levels within and outside an organization. I am capable of managing projects and people, making sure that budget, deadlines, quality metrics, and other KPIs are consistently met. I am also proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/ If the skills and experience I've mentioned are what you are looking for, press that contact button and let's start a discussion. I would be happy to help.  less

    project-management process-improvement software-testing business-coaching email-handling email-marketing sales-promotion sales-management email-technical-support zendesk order-processing internet-research data-analysis google-docs salesforce-app-development virus-removal microsoft-excel microsoft-powerpoint presentations basecamp 00 more less
    • $8.00 HOURLY RATE
    • 5.0
    • 2868 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Project Manager, Joomla and Wordpress Developer, TSR/CSA Manager

    Over the last 12 years I've been working on various companies with various job responsibilities and functions. From being a Visa Site SME, team manager, website developer and project manager I was able to become good in my chosen … more

    Over the last 12 years I've been working on various companies with various job responsibilities and functions. From being a Visa Site SME, team manager, website developer and project manager I was able to become good in my chosen field putting personal growth and development in priority rather than personal interest. I treat a company with respect and I take care of it like it was my own. I go beyond extra mile if necessary and proactively ensure company's success.  less

    project-management website-development adobe-photoshop wordpress joomla cs-cart interspire zend-framework risk-management web-content-management microsoft-excel minitab audio-production article-writing magento prestashop process-improvement crm six-sigma sap-fico seo 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1949 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 12 PORTFOLIO ITEMS
    • 8 TESTS
  • Team Leader | Customer Service | Sales | Quality Assurance | Admin

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations … more

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/  less

    project-management process-improvement account-management sales-management complaint-management internet-research inbound-marketing google-docs email-handling customer-support 00 more less
    • $8.50 HOURLY RATE
    • 5.0
    • 4924 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Technical Resolution Expert & Process Lead

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In … more

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.  less

    report-writing call-center-management computer-networking process-improvement network-administration html css php adobe-photoshop javascript administrative-support microsoft-excel microsoft-access oracle-siebel-crm technical-support order-processing photo-editing photo-manipulation photography processing call-handling customer-service customer-support business-analysis data-analysis technical-analysis technical-documentation psd-to-html internet-research phpmyadmin phpbb internal-auditing service-level-management adobe-acrobat image-processing word-processing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1108 HOURS
    • EL SALVADOR
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 9 TESTS
  • Quality Analyst and Training Specialist

    To be able to utilize my skills and experience in the sustainability and growth of the the organization that I'm affiliated with, by supporting its operations through systematic reporting, management of information, and analysis. … more

    To be able to utilize my skills and experience in the sustainability and growth of the the organization that I'm affiliated with, by supporting its operations through systematic reporting, management of information, and analysis.  less

    report-writing data-analysis administrative-support email-handling customer-service customer-support business-coaching process-improvement distance-education transcription google-docs 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1060 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • Native Hong Kong Chinese

    Native Chinese freelance translator for language: Cantonese, Mandarin and English. As a native speaker of Chinese and with over 5 years' related experiences,I can do accurate translations between English and Chinese, and could be your helpful virtual assistant. I … more

    Native Chinese freelance translator for language: Cantonese, Mandarin and English. As a native speaker of Chinese and with over 5 years' related experiences,I can do accurate translations between English and Chinese, and could be your helpful virtual assistant. I've translated various kinds of document, i.e. technical, travelling, company policy. High efficiency and quality work is my goal. Beside, i am an experience quality administrator with deeply understanding ISO 9001, ISO 14001, OHSAS 18001, Total Quality Management, Six Sigma, Kaizen, Lean Manufacturing.  less

    translation-chinese-english iso-9000 software-testing data-entry word-processing document-control process-improvement 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1277 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 13 TESTS
  • Facebook Ads Manager, Project Manager, Operations Manager,

    Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to … more

    Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to see where this is going to take us :-) Update 31Oct2014: It's still holding between 69-70% conversion rate, tweaked the targeting, hiked the budget and keeping fingers crossed! Update 27Jan2015: Crossed a whopping 20,000 conversions in 3 months! Conversion Rate steady at around 50%. Although I have to admit that I haven't seen anything remotely close to this conversion rate, I strongly believe that of all internet marketing efforts, Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So if you are sitting on the fence about FB advertising as you just don't have the time or the right people to take the learning curve, you should seriously consider hiring me to get your targeted advertising off the ground. Or if you've already tasted how good FB advertising can be for your business, you should hire me to keep it flying high. I have been managing Facebook advertising for clients the last couple of months and find it very rewarding both for my clients and for me! I have tried and tested several ads and campaigns and have created reporting systems that make some sense of Facebook's confusing reports. I've attended several webinars by experts and brainstormed a few. I maintain a close eye on ad/campaign performance and create new ads or edit existing ads according to audience reactions. I'm really good at creating landing pages that convert. I use Unbounce and LeadPages. I work well with design and development teams. I keep my finger on the pulse of what's happening so I'm usually full of new ideas on how to make our campaigns better and laser focused on conversions. I have more than 20 years experience in managing projects, organising and simplifying complicated processes, creating appropriate documentation to capture important data, hiring staff, writing and editing content, transcribing audio clips, creating presentations, web research, etc. I worked as a personal assistant to top management in 4 different organisations (Calcutta Jute Industries, Growmore Business Associates, Maranatha Charitable Organisation, Willingdon Hospital) over a period of ten years (1988 to 1998) which included extensive administrative work involving independent decision-making and business correspondence. I also ran a small business for 12 years (1996 to 2008). I simultaneously worked in the field of clinical research as a freelance clinical trials coordinator in several hospitals in Chennai which involved considerable documentation, data entry and compilation, independent correspondence, etc. Both these fields involved extensive data entry and database management. I have since headed a clinical research site management organisation, Merit Medical and Allied Sciences Pvt. Ltd. in Chennai as the CEO from 2007 to 2009. As it was a start up, I did everything that is required to set up the organisation from finding the right location, hiring the right staff, interacting with clients, putting together business proposals to setting up processes and documentation. In Dec 2009-Jan 2010, I volunteered my administrative and content writing skills to a social organisation, Zamar Educational and Charitable Trust, in assisting them with their fund-raising campaigns, sponsorship programs, and correspondence. I also volunteer at The Banyan, a not for profit that works with destitute persons with mental health issues. I help with compiling, writing, and editing content for their blog, website, and newsletter. I also help with various administrative tasks that include creating processes and preparing documentation.  less

    project-management business-plans business-development business-process-modelling process-improvement presentations content-writing article-writing internet-research seo-keyword-research data-entry recruiting email-handling facebook-marketing 00 more less
    • $50.00 HOURLY RATE
    • 4.8
    • 5620 HOURS
    • INDIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
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