Customer support Freelancers

Browse Customer support job posts for project examples or post your job on oDesk for free!

Customer support Job Cost Overview

Typical total cost of oDesk Customer support projects based on completed and fixed-price jobs.

oDesk Customer support Jobs Completed Quarterly

On average, 1,086 Customer support projects are completed every quarter on oDesk.

1,086

Time to Complete oDesk Customer support Jobs

Time needed to complete a Customer support project on oDesk.

Average Customer support Freelancer Feedback Score

Customer support oDesk freelancers typically receive a client rating of 4.66.

4.66
Last updated: April 1, 2015
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Jenna Brown

Jenna Brown

Spanish Translation, Localization, Copywriting and...

Spain - Last active: 1 day ago

With 12 years experience (5 of which managing a publishing and content team) in the localisation and translation areas of globally recognised companies, I boast a wealth of experience relating specifically to the Spanish market. My experience could assist in growing companies that wish to enter or improve their position within the Spanish territory. My experience includes: Managing, translating, testing and maintaining websites Customer Support Team management SEO CRM Copywriting Briefing of creatives and banners Analysis Market research Legal translation I am available for a limited number of hours per week to offer any of the above services.

$15.00 /hr
98 hours
0.00
Ben C.

Ben C.

Experienced Customer Service, Sales and Technical...

United States - Last active: 12 hours ago - Tests: 2

I am experienced in Customer Service, Sales and Technical Support. I am a former Marine and am currently obtaining my degree as an architect. The training I gained as a Marine in leadership and as a dedicated, loyal, hard worker gives me a unique advantage above your other applicants. I have extensive experience in management, customer service, and support. I also have extensive computer skills and knowledge. I look forward to discussing future opportunities with you.

$22.22 /hr
2,074 hours
0.00
Ellen Sue Pilger

Ellen Sue Pilger

Ecommerce Customer Service / Support / SEO / Admin...

United States - Last active: 10/30/2014

I have produced accurate, reliable, time sensitive results for many businesses working as a professional in customer service and administative management. Most recently I have been working remotely for an ecommerce firm taking orders, providing customer service and search engine optimization as needed. My skills in friendly communication, problem solving, technical solutions, accuracy against deadlines has been honed from many years of experience in a variety of environments. I am available 7 days per week for projects or on-going part-time tasks that will fill in the gaps to develop your business. You can count on me for honest support in the areas of order processing or other data-entry, SEO, telephone interviews, research, proofreading, bookkeeping assistance or a variety of administrative duties.

$16.67 /hr
124 hours
0.00
Yumi H

Yumi H

Reliable and Dependable powerful Customer support...

United States - Last active: 2 days ago

Reliable and Dependable powerful Customer support Professional. Japanese and English Bilingual for any customer service job for your company.

$55.56 /hr
1,378 hours
0.00
Jay H.

Jay H.

Customer Support Representative

Philippines - Last active: 1 day ago - Tests: 2

I have call center experience where I provided customer service through chat. I started working online a few months ago and I worked on sales, marketing, and customer retention for a client in the United states. I'm a part time English Tutor for ESL students online. I love to work in an environment that provides service and sales. I am a team player and loves to work with people who shares the same enthusiasm on working towards success. I'm looking for a full time work where I can focus on providing customer service and sales for your company.

$5.56 /hr
1,341 hours
0.00
Ruby R.

Ruby R.

Administrative Support and Customer Service Profes...

United States - Last active: 09/11/2012 - Tests: 1

To work in a creative and disciplined environment where I can exercise my analytical, planning, administrative, and organizational and project management abilities in performing challenging tasks and work towards reaching its goals.

$9.72 /hr
319 hours
0.00
Dexter Monte De Ramos

Dexter Monte De Ramos

Virtual Assistant, Project Manager, Quality Contro...

Philippines - Last active: 1 day ago - Tests: 4

I have been working as the executive virtual assistant of the president of a US-based website company for real estate agents since July 3, 2014. My position involves many tasks such as calling clients, customer support through email correspondence, managing projects, quality control, research and support lead. During the start of my shift, I confirm appointments with clients then acknowledge receipt of tech support tickets and other kinds of emails/inquiries/requests. My main role at the start of my shift is to let clients know that we received and are working on their queries. Then I assign tech support issues to our tech support staff. Right now there are four of them. Pretty soon there will be five of them who I need to manage altogether. I keep track on tasks that are on top priority and make sure that all tech support staff are working on them. While I assign other staff to build websites of new clients, others are assigned to fix issues or do upgrades on the websites of existing clients. I provide them clear instructions to meet the clients' needs and then update the clients on their tickets. When tech support staff say that they are done with their tasks, I do quality control before confirming to clients. During my free time at work, I spend time on watching internal training videos and reading company SOP's and tutorials. That made me eventually learn tech support tasks one at a time. During busy times, I help tech support staff on their tasks such as integrating CRM on a client's website, updating website content, correcting website forms and researching on a tech support issue. I learn new tasks almost everyday. Our tech support staff always have questions on their tasks and I answer them or help them find the answer. I am not a website builder/developer like them but I have a great common sense and an analytical skill which help them find the resolution of many issues. I train them when I need to. Prior to my present job, I worked as a technical support representative at a call center company. I was enjoying my job for two years and two months which turned out to be technical support, customer service and billing support all in one. I took incoming calls and helped customers in fixing their internet, phone and television issues. That work experience made me become a skilled technical support and customer service provider with a variety of experience and a positive attitude. The summary of my knowledge and skills are: email support, customer service, virtual assistance, appointment setting, phone support, call handling, Dropbox, Google Docs, Google Drive, Google Voice, Infusionsoft, Basecamp, IDXBroker, iHomefinder, Kayako, Gmail, Top Producer, support lead, problem solving, multi-tasking, data entry, ability to solve problems quickly, pays attention to details, types fast, has sufficient knowledge about MS Office and learns new skills rapidly. Being a positive person and a problem solver, I have proved to my boss that I am a rockstar VA. My hunger for knowledge and dedication at work have made me become a great freelancer that I am now.

$6.67 /hr
1,617 hours
0.00
Sarah jane M.

Sarah jane M.

Customer Support/Phone Support

Philippines - Last active: 1 day ago - Tests: 2

I have extensive experience in customer service and phone support. I work quickly but have never failed to prioritize quality. Most of the jobs in the past are related to Research and data entry, data scraping, Executive virtual assistance, Database management, wordpress management, Word processing and spreadsheets, Email and calendar management and travel planning and management.

$4.00 /hr
191 hours
0.00
Shaveta Vashisht

Shaveta Vashisht

Experienced Customer Support Technical Support

India - Last active: 6 days ago - Tests: 3

I have 4 years of experience in technical support industry. Have worked in email, online chat and phone teams. I am very good with desktop, laptops, printers, software troubleshooting. I have supported customers from US, UK, Canada, Australia, Singapore and Malaysia. Here are the highlights of my career: - Various forms of customer support - Email, phone and chat support - Technical Support - Good Customer Service and Technical Support experience in all 3 forms (Email, Chat and Phone) - Operating systems: strong knowledge of Windows-based systems (Windows 95, 98, Millennium, Windows XP, Windows 7 and 8 - Knowledge of network fundamentals

$4.44 /hr
1,261 hours
0.00