Customer support Freelancers

Showing 94 freelancers

Customer support Freelancers

Showing 94 freelancers

  • Senior QA Engineer

    Professional network, systems and database administrator, MES systems, ERP/MRP, SAP, VoIP specialist. Excellent test engineer, I am able to find a lot of bugs in the simple, clear code. Test plan authoring and execution. Bugs life: RT (Request Tracker … more

    Professional network, systems and database administrator, MES systems, ERP/MRP, SAP, VoIP specialist. Excellent test engineer, I am able to find a lot of bugs in the simple, clear code. Test plan authoring and execution. Bugs life: RT (Request Tracker), Elsinore Languages: SQL, Pascal, TCL, PowerBuilder etc. Databases: MS Access, MySQL, Oracle, Sybase Operational systems: Windows XP/2000/9x/NT, Linux, FreeBSD. Networking knowledges: VoIP, SIP/RFC3261. Advanced knowledges in PortaSwitch (PortaBilling100, SIP, PortaUM) TestComplete, Mercury QTP. Junit, Autoit,Selenuim,SAP,VM  less

    customer-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Knowledge Expert

    Over 3 years of practical experience in the IT field. Act as a shared resource to the Implementation team for project-related work. As well as a shared resource to the Dedicated Services team for ad hoc and scheduled work. Perform … more

    Over 3 years of practical experience in the IT field. Act as a shared resource to the Implementation team for project-related work. As well as a shared resource to the Dedicated Services team for ad hoc and scheduled work. Perform assigned tasks within expected timeframes, and communicate task completion status regularly. Major tasks: creating background materials (taxonomies, backgrounders), building and updating profiles, managing medical expert workspace, sending out meeting preparations, uploading documents into the system, data base administration, managing invitation service. Configuring and supporting of production and testing environments, in order of presentational negotiations with the clients, using these environments for customer satisfaction etc. Including: - Adding, configuring and filling new modules; - Partial changing of HTML and CSS in code for better satisfaction of client needs; - Creating logos and other visualizations in Photoshop and Core Draw; - Coordinating of the described implementation process in team of 4 members; - In time reporting and efficient cooperation between departments.  less

    customer-support 00 more less
    • $4.78 HOURLY RATE
    • 5.0
    • 390 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 0 TESTS
  • Zendesk Expert

    I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am … more

    I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionalities by being able to fully understand all aspects of Zendesk of what it can and it can't do. My core competency is ingenuity and creativity in terms of finding ways to make things work out for the client, hard working and fluent in communication.  less

    data-entry technical-support project-management customer-support administrative-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 8094 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Joomla Expert

    A fast, accurate, and reliable worker. I meet deadlines. My name is Papon. I'm a Computer Science & Engineering graduate, and a professional web developer and designer from the Bangladesh. Why should you hire me? - Well versed in HTML, PHP … more

    A fast, accurate, and reliable worker. I meet deadlines. My name is Papon. I'm a Computer Science & Engineering graduate, and a professional web developer and designer from the Bangladesh. Why should you hire me? - Well versed in HTML, PHP, CSS, OOP and MySQL. - Developed numerous sites, blogs and banners for international clients. - Iam workaholic. - Iam available for live communication on Skype and Google Talk. - I let the client decide how to much to pay depending on the satisfaction. - I go the extra mile and add that extra feature to satisfy the client. - It takes me less time to complete the work than the client takes to respond. I can do lot of things but my specialties are: - Dynamic/static and content rich websites - Banner/Logo designs - Domain/host/site/script transfers - DNS, Mail Servers etc configuration - Trouble shooting (CMS/sites/scripts) - Technical support on hosting and tutorials (i.e Bluehost, Dreamhost, Webhostingpad, JustHost, Hostmonster etc) - Working as a senior system engineer on a local web hosting service company.  less

    joomla wordpress php javascript virtual-assistant customer-support 00 more less
    • $6.89 HOURLY RATE
    • 4.9
    • 0 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • Project Manager, Software Tester, Customer Support, Virtual Assistant

    Over the last 10 years, I have learned to deal with different types of people and tackle different tasks as I have worked in both BPO (call center) and IT industries. My experience in the BPO industry for more than … more

    Over the last 10 years, I have learned to deal with different types of people and tackle different tasks as I have worked in both BPO (call center) and IT industries. My experience in the BPO industry for more than 5 years honed my customer support and communication skills. Presently, I am a Project Manager in a software company where I manage about 10 web / mobile developers and 3 QAs. I assign tasks and make sure all tasks / fixes are done according to the given deadline / estimate. Also, I help our QA team create test scripts and conduct manual testing before an application is released. We are able to deliver about 3 software applications including mobile (for Demo) in less than a year. Tools use in monitoring projects are JIRA and Smartsheet.  less

    data-entry customer-service live-chat-software customer-support sqa software-testing email-handling atlassian-jira virtual-assistant project-management 00 more less
    • $3.89 HOURLY RATE
    • 4.8
    • 866 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 5 TESTS
  • US Educated IT Professional, Project Manager, system Analyst

    Results-driven professional with 10 years experience managing high-volume business operations. Excellent problem-solving skills and a strong orientation in customer service/ satisfaction. Able to work under pressure in fast-paced, time-sensitive environments. Experienced in analyzing and streamlining product delivery systems to increase productivity, quality and efficiency. Proven ability to manage projects from planning through execution and completion.

    project-management customer-support helpdesk-support technical-support business-analysis information-design business-intelligence customer-service 00 more less
    • $16.67 HOURLY RATE
    • 4.8
    • 497 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 19 TESTS
  • Over the last one year and eight month I have gained a plenty of experience in Corporate environmment and have developed the skills necessary for execution of projects in a most effective way . So my aim is To engage in … more

    Over the last one year and eight month I have gained a plenty of experience in Corporate environmment and have developed the skills necessary for execution of projects in a most effective way . So my aim is To engage in a career that will allow for progress in terms of skills/expertise and innovation through exposure to new ideas for professional growth.  less

    project-management website-development software-testing web-testing google-apps customer-support 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 303 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Sr. Tester / Test Lead, ISTQB Certified

    ISTQB Certified Sr. Tester / Test Lead with 5+ years of experience in Software Testing and Test Management with a proven track record in functional and non-functional testing of Web and Desktop Applications. Hands-on experience in test planning and control, work with requirements and test design; team management. Successful experience of remote work.

    web-testing software-testing black-box-testing functional-testing manual-testing regression-testing performance-testing selenium customer-support 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 0 HOURS
    • BELARUS
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Local SEO, Web Researcher, Data Entry, Google Places, Data mining

    I am a full time freelancer willing to work and share my expertise to people and businesses who needs it. My main objective is to be able to secure a position that will lead to a lasting relationship in the … more

    I am a full time freelancer willing to work and share my expertise to people and businesses who needs it. My main objective is to be able to secure a position that will lead to a lasting relationship in the field of Web Research, Data Entry, Local SEO and Email Response Handling. I am an advanced user of application like MS Office (Word, Excel, PowerPoint, Outlook) and Google spreadsheet. I am self-motivated, detail-oriented, well organized and great at multi-tasking. Meeting a deadline will not be a problem. I take pride in my work and will make sure it is of quality with clear instructions of what is expected from employers.  less

    internet-research data-entry website-development data-encoding spreadsheets email-handling software-qa-testing data-mining data-analysis seo-keyword-research customer-support article-writing off-page-optimization google-places-api google-docs google-adwords 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 6710 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 6 TESTS
  • QA Software Engineer French, Spanish and English. Project Management.

    I am fluent in French, English and Spanish, I am specialized in the following areas: - Quality assurance (Writing test cases, executing tests and Reporting bugs) - Project Management (websites creation) - French / English Translation. - Administering ZenCart - Administering Wordpress - Administering Windows - Customer Support … more

    I am fluent in French, English and Spanish, I am specialized in the following areas: - Quality assurance (Writing test cases, executing tests and Reporting bugs) - Project Management (websites creation) - French / English Translation. - Administering ZenCart - Administering Wordpress - Administering Windows - Customer Support. - Social Media Marketing (Facebook, Twitter, Linkedin) - Data Entry and Web Research. - Keyword research and Analysis. Satisfying customer and providing quality work while respecting time and deadlines are my main concerns.  less

    hp-quality-center functional-testing customer-service customer-support software-qa-testing google-searching internet-research translation-english-french translation-french-english translation-english-spanish translation-french-spanish translation-arabic-english translation-english-arabic 00 more less
    • $11.11 HOURLY RATE
    • 4.3
    • 3978 HOURS
    • MOROCCO
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
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