Customer Service Specialists

Showing 169 freelancers

Customer Service Specialists

Showing 169 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 768 Customer service projects are completed every quarter on oDesk.

768

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2014

  • Personal Assistant/Web Research/Customer Services Expert/EBAY Lister

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for … more

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for you or your business. I also have a vibrant experience customer service industry as a call center agent and front desk officer  less

    customer-service real-estate-idx web-content-management customer-support virtual-assistant 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6704 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Certified Telemarketer/Market researcher/Appointment Setter/Lead Gen

    Seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I possess more than three years of Telemarketing experience with background in … more

    Seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I possess more than three years of Telemarketing experience with background in market reserach,data entry,data mining/lead generation through web research and cold calling,appointment setting,cold and warm calling for US,EU and AU market. My prior experience will definitely help you to grow in your business. Client satisfaction is my key to success and I always work hard to achieve this.  less

    customer-service 00 more less
    • $8.89 HOURLY RATE
    • 4.8
    • 2444 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Salesman/Customer Service person

    I`m a 30 year old native Finn and i'm currently living in Thailand. In addition to my native Finnish language skills, i speak and write fluent English and i have a lot of experience in Customer Service and … more

    I`m a 30 year old native Finn and i'm currently living in Thailand. In addition to my native Finnish language skills, i speak and write fluent English and i have a lot of experience in Customer Service and Marketing.  less

    customer-service 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 5911 HOURS
    • FINLAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • IT Consultant | Email, Chat Support | Social Media | Virtual Assistant

    I have demonstrated a consistent hands-on technical experience in the field of Information Technology, along with extensive education and trainings I had obtained in college, in various training centers and in previous and current companies. Moreover, I possess understandings of … more

    I have demonstrated a consistent hands-on technical experience in the field of Information Technology, along with extensive education and trainings I had obtained in college, in various training centers and in previous and current companies. Moreover, I possess understandings of how to utilize technology in order to provide solutions that meet requirements of business. These trends I intend to continue long into the future. Profile Summary - Certified in ITIL v3 Foundation Service Management - More than 7 years of work experience in Information Technology industry - Had analyzed, developed, customized, tested, documented, maintained and supported web-based and mainframe systems in JAVA, Visual Basic, Visual COBOL, Natural ADABAS and Power Builder - Strong attention to detail. Task-oriented and deadline-driven with the ability to manage multiple projects simultaneously. - Deployed to work in different multi-national companies and organizations - Can work with teams or work independently with minimum supervision - Experienced to work with different nationalities - Flexible, Reliable, Dedicated and Fast Learner  less

    customer-service internet-marketing translation-filipino-english event-planning social-media-marketing 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 1550 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
  • Consultant/Writer/Researcher

    August 2013: Recognized top 5% oDesk contractors I have the skills and experience necessary to complete any of the following jobs: complex research, writing, editing, basic websites, business consulting (online marketing strategies for small businesses) or other similar projects. One … more

    August 2013: Recognized top 5% oDesk contractors I have the skills and experience necessary to complete any of the following jobs: complex research, writing, editing, basic websites, business consulting (online marketing strategies for small businesses) or other similar projects. One of my specialties is helping people develop well-written informational content that brings organic and natural traffic to their sites. I provide writing, editing and formatting services for online website content. I am fortunate to have a gift with writing and truly enjoy it. Over my lifetime I have met many people with brilliant ideas and thoughts who struggle with getting them into writing in a way that effectively conveys the message. I have a passion for helping people take their ideas and putting words on paper so that the ideas can be shared with others. There is a great sense of satisfaction that I get when a client tells me “that’s exactly what I wanted to say!” Although I have not been formally hired as a writer until recently, I have an extensive writing history. I am conscientious and thorough in all that I do, often going above and beyond employer expectations. I have an inner passion for knowledge and answers. If I don't know something, want new information or want to learn how to do something, I do whatever is necessary to find the answers. My preferred jobs are advanced Research and Writing projects that require someone with great attention to detail and an analytical approach to finding information, not just "collecting data." {Don't get me wrong, I enjoy the data collection process, but typically simple research jobs don't pay equivalent to my experience & expertise.} Outside of freelance work as a writer, I provide business consulting, web design and online marketing services for small businesses, "from one small business owner, to another." As an entrepreneur who has been through the struggles of learning how to succeed when resources were limited, I understand what it is like to build a small business from the ground up. My formal training is in Psychology and this background gives me a unique perspective on the world of marketing and behavior. I have been a work-at-home mother since 2002 and absolutely love the freedom that being self employed provides. Let me be upfront - if you are looking for someone to work at "outsourcer rates" or to provide any work that is unethical or "black hat," then I am not that person. But if you are looking for a person who will provide HIGH QUALITY and ORIGINAL work, completed by someone with both an attention to detail and a creative mind, then that's me. I stand by all my work and won't work on anything that I wouldn't be proud to put my name on. As a business consultant, it is my job to Research and Find Solutions for my clients, as well as find information relevant for their business/industry. As a web/internet consultant, with knowledge of how content and keywords affect search engine results, I have a full understanding that there is "much more to be found" beyond the first Google results pages. On the educational level, I have a Master's Degree "plus" in Counseling Psychology from a school that was extremely research oriented, preparing students for Doctoral Programs. Not only did the regular coursework require routine research and report writing, but the program included completion of a Master's Thesis. I also have an undergraduate minor in statistics. Prior to becoming a freelancer, I have over twenty years of experience working with children in social and school settings. My specialty was working with children with emotional and learning disabilities. As the Director of a Youth Shelter, I also have experience supervising and managing teams. In 2002, after 20 years in the corporate world, working full time "plus," I made the decisision to change focus. With these New Priorities I started down the path of being a "work from home mother" (WAHM) and home business owner. "Enjoy Life Enterprises" is the umbrella for all of my entrepreneurial and freelance endeavors. Because I am completely self-employed, I have flexibility in the hours that I can provide, based upon what is required. I am located in the United States (North Carolina) and can be reached by email or if you are US based, we can talk by phone. I have also set up a Skype account if you are outside of the US.  less

    internet-research article-writing web-design customer-service copywriting copy-editing internet-marketing blog-writing editing ebook-writing 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 2043 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 6 TESTS
  • Programming, Admin support,Project management, Customer service

    With the 5+ years of experience in the field of admin support like data entry, customer support, transcription, web research,web design,software development and project management, I wish to continuously provide world class, top notch, reliable service at affordable … more

    With the 5+ years of experience in the field of admin support like data entry, customer support, transcription, web research,web design,software development and project management, I wish to continuously provide world class, top notch, reliable service at affordable cost to individuals/ companies who seek commitment, quality and professionalism within required time frames. My fields of focus are mainly admin support, software development (web and desktop based using Java script, HTML, PHP, MySQL, ASP.net, Ajax, C, C++, C# and CSS languages) and project management. Using a highly matured skill set, I wish to further my experience in the coming future with the appreciation of highly satisfied customers. Currently i am working as a part time project manager overseeing the establishment of Language training institution in my country Bangladesh.It is one of the toughest jobs one can ever be given charge of as it requires great focus, efficient resource utilization and proper team management. I last worked part time as a customer support agent for a Canadian & US outbound and inbound customer medication support campaign.Previously i worked for Bell Canada campaign for around 1.5 years as a sales lead.Besides these i also worked on a data analysis project for the last 2 years.I also worked for a number of software development projects here locally with focus on desktop & web based application development using C, C++, HTML and Java among others, which included designing, debugging and testing. In short, the field of my work is diverse but my aim is one:Client Satisfaction. I am available for hire at 40+ hours a week. I look forward to working with you.  less

    data-entry java css web-design business-writing c# html customer-service administrative-support 00 more less
    • $4.44 HOURLY RATE
    • 4.7
    • 1932 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • 24/7 Experienced Data Entry Specialist/ Link Builder

    I am responsible, hardworking, dependable, self-disciplined, flexible, a fast and eager leaner and pays attention on details .I can handle deadline pressure without failing and meticulous in work approach and as much as possible exceed expectations and show positive results … more

    I am responsible, hardworking, dependable, self-disciplined, flexible, a fast and eager leaner and pays attention on details .I can handle deadline pressure without failing and meticulous in work approach and as much as possible exceed expectations and show positive results. I have strong knowledge of Microsoft Windows XP and MS office like Word, Excel, Access and PowerPoint. I am also knowledgeable on internet operations.  less

    microsoft-excel data-entry microsoft-word microsoft-powerpoint c c# c++ microsoft-visual-basic internet-research customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 2372 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Trainer, Client Service and Personal Assistant Professional

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have … more

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have outstanding communication skills, both written and oral.I am computer savvy (both hardware and software), skilled in online research, an expert in MS Office products, and willing to learn anything. I have built my computer, and several for customers. I have built several business and personal websites. I learn quickly with minimal supervision. I can work well in a team or individually. I am highly organized and strive to exceed all expectations. I am reliable and will not commit to deadlines I cannot meet, and I will go the extra mile to ensure that I meet all my goals. I excel in all that I do, and I hold myself to the highest standards. I strive to be the best in everything that I do.  less

    customer-service email-handling negotiation technical-writing microsoft-word microsoft-powerpoint call-center-management microsoft-excel web-design 00 more less
    • $27.78 HOURLY RATE
    • 4.6
    • 3586 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 17 TESTS
  • Sales Manager, Account Manager and Appointment Setter

    I am a telemarketing professional. I have 7 years of experience handling campaigns for US, UK and Australian accounts. I set appointments, do demos and close sales. My goal is to make every campaign I work with grow and to establish long relationships with companies that knows how to treat their employees right.

    sales outbound-sales appointment-setting telemarketing sales-management saas customer-service web-design seo data-entry 00 more less
    • $11.11 HOURLY RATE
    • 4.2
    • 1219 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Professional Personal Assistant / Communications Specialist

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking … more

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking and dedicated contractor who wants to become part of a growth-oriented firm. I have vast experience in various fields which were needed for working as a PA. Here are just a few: → Classified ad posting (Kijiji, Craigslist etc.) → Sales (eBay and similar sites) → Data entry (Microsoft Excel) → Calendar organization (Evernote, Google Docs, etc.) → Project Management (Podio, BlueCamroo, Zoho) → CRM (Infusionsoft, Zoho) → Transcription (Express Scribe) → Translation (English, Croatian, Serbian) → Customer support (RingCentral, five9) → Email and Call handling (2 years of experience) → Marketing research (Customs and Import duties and a lot more) → Graphic design (Adobe Photoshop, Corel Draw) → Video editing (Sony Vegas, After Effects) → 3d Modelling (Cinema4D) → HR Manager (sourcing candidates from oDesk and similar sites) → Recruiter (Hiring and paying workers) → Web design (Joomla) → Real estate research (Prices of property and fees for listing as well as sites for listings) → eBay (Listing and selling as well as maintaining perfect feedback) → PayPal → Amazon (Reviews) → iTunes (Reviews & Game/App descriptions) → Google Play Store (Reviews & Game/App descriptions) etc. Hiring me means hiring one of the front-row candidates for the job. Thank you for taking the time to check out my profile.  less

    helpdesk-support seo call-center-management virtual-assistant adobe-photoshop customer-service email-technical-support microsoft-word microsoft-excel transcription 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1442 HOURS
    • CANADA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
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