Helpdesk Freelancers

Showing 112 freelancers

Helpdesk Freelancers

Showing 112 freelancers

  • Virtual Support Assistant

    Computer help desk and customer support with over 3 years working experience. With experience in numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation skills.

    helpdesk-support customer-support customer-service 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 990 HOURS
    • CAMEROON
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Mechanical Engineer, Customer Support Representative, Translator

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made … more

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made use of AutoCAD for different drawings, mostly 2D. I'm Albanian with a sound knowledge of English, Italian, Russian languages. I've the title European Railway Engineer. I'm diesel-electrical locomotive engineer. I've also a successful experience with automotive industry (managing the Warranties and Spare Parts for different auto brands). I have participated and discussed in international railway meetings and I've organized myself such events. In some such events I've made simultaneous translation. I've very good PC skills. I've created three MS Access databases for two different companies. One of the databases includes VBA code as an interactive database for passenger trains timetable. I've created different PowerPoint presentations.  less

    helpdesk-support ebay-motors autodesk microsoft-excel microsoft-access microsoft-powerpoint microsoft-visual-basic 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 7497 HOURS
    • ALBANIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 25 TESTS
  • Virtual Assistant/Web Researcher/Wordpress

    Quality, Time and Fair Price, can you compromise anything over them? If not, then you have found the right person. In this fast paced competitive world to stay in business you need someone who has a combination of great time … more

    Quality, Time and Fair Price, can you compromise anything over them? If not, then you have found the right person. In this fast paced competitive world to stay in business you need someone who has a combination of great time utilization, quality work and that too at a fair price. Well it is not that easy to find such a worker, but if you are willing to hire someone with this type of combination I want you to keep on reading. Working for 2+ years in the real world I am now ready to prove my skills in the On-line world as a full time Freelancer .I am skilled at Administration work which includes good Communication Skills, Web Research, Data Entry, Customer Support via e-mail & over the phone, good use of MS-Office application and recently I have been working on some Web Design projects. I am capable of following strict directions & at the same time working independently if required. I like every working details to be precise & clear in my mind so that I can end up with a perfect finish to my project to ensure cent percent client satisfaction.  less

    virtual-assistant call-center-management microsoft-excel helpdesk-support administrative-support google-docs internet-research 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 981 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Lead Global IT Support Analyst-Research-HTML-Heldesk or Service Desk

    Over the years, I have been exposed to several working environments like call centers, non-profit organizations for research, and IT Solutions Provider with great IT Professionals. I have always been commended by my superiors and customers for my great performance … more

    Over the years, I have been exposed to several working environments like call centers, non-profit organizations for research, and IT Solutions Provider with great IT Professionals. I have always been commended by my superiors and customers for my great performance. I have gained experience in many kinds of work which includes customer service professional (inbound and outbound), web design, data encoding, database manangement, server management, global IT support analyst and many more. I am seeking opportunities to be of service to other firms during my free time. I'd rather be working and being productive at all times possible. I have the ability to carry out multiple tasks with minimum supervision. I'm an analytical thinker, have a keen attention to details, and very results- oriented. In addition, I have very good interpersonal, organizational and communication skills. I am hardworking and very trustworthy Also providing quality solutions to major incidents and complex business problems whilst delivering I.T. business systems, infrastructure and testing within scope, budget and tight SLA agreements. Extensive LAN/ WAN/ hardware/software and I.T. networking experience within an ever changing environment. A regular contributor of ideas and solutions for changes to business processes. Now looking forward to additional career enhancements that offers opportunity for progression, and to contribute to the development of a company that will need my services.  less

    windows-administration data-entry customer-service web-design virus-removal vmware-administration microsoft-active-directory microsoft-exchange-server service-level-management helpdesk-support 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 318 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Administrative-support data-analysis data-entry data-mining...

    WHY HIRE ME? When I commit to a project or service, I do it because I know that I have the ability, skill and outstanding levels of service required to complete the job on time and with utmost professionalism. Training … more

    WHY HIRE ME? When I commit to a project or service, I do it because I know that I have the ability, skill and outstanding levels of service required to complete the job on time and with utmost professionalism. Training takes a significant amount of time, and investment from you, so that's why I've already ensured that my skills and capabilities are fully aligned with your requirements before submitting my bid to work on your project. Thank you. HOW I CAN HELP YOU Are you a business owner, manager or an executive and find yourself overwhelmed with work and need help with administrative tasks? Do you have a deadline to meet or simply need help managing and completing your current workflow? I can help. No job is too large or too small to handle virtually. I'm a professional who is ready and able to assist businesses like yours with any administrative task so that you can focus on generating revenue and achieving your goals. Having worked in various roles alongside Executives and business managers in the Administration, Web development, Real Estate, Finance, Legal and Sales industries, I am familiar with managing increasing workloads within tight deadlines. The tasks that I can assist you on are:- Data Entry, Transcription, Web Research, Email Handling, Mail Merging, Excel Cleansing, Typing, Excel Vba, Database Update, Adding Products Into E-Commerce Websites, Wordpress, Customer Service, Sales and Marketing etc.  less

    internet-research microsoft-word helpdesk-support telephone-skills microsoft-excel call-center-management bookkeeping administrative-support virtual-assistant data-mining 00 more less
    • $3.33 HOURLY RATE
    • 4.7
    • 70 HOURS
    • KENYA
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 17 TESTS
  • Solution Expert / ITSM Consultant / Project Manager

    Experienced, motivated and results-oriented IT Professional with more than 7 years of proven achievements in IT Performance and Management involving infrastructure management, system administration and development, multi-tiered technical support, process analysis, and project transition management. ​ Expert in providing IT services … more

    Experienced, motivated and results-oriented IT Professional with more than 7 years of proven achievements in IT Performance and Management involving infrastructure management, system administration and development, multi-tiered technical support, process analysis, and project transition management. ​ Expert in providing IT services and solutions as well as developing new processes through ongoing maintenance, defect resolution and enhancement solutions for multiple sites and areas of various multinational corporations. ​ Recognized for attention to detail, adherence to standards and expert technical background; proficient in piloting diverse teams across multiple organizational levels and through international boundaries to achieve and exceed client expectations. Accurately combine excellent technical and analytical abilities with awarded customer service skills. IT Service Management: ServiceNow Solution Expert / BMC Software ITSM Suite Consultant / Project Manager.  less

    itil itsm saas html mysql project-management technical-documentation technical-support helpdesk-support customer-service 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 989 HOURS
    • MOROCCO
    • LAST ACTIVE
    • 15 PORTFOLIO ITEMS
    • 7 TESTS
  • Systems Administrator, Help Desk Support, SharePoint and HTML

    I am seeking opportunities where I can apply my skills on PC, server, network and technical support. I am here to provide solutions remotely (using various remote desktop sharing tools). I am knowledgeable in the following areas as well: HTML, CSS, Sharepoint, PHP, Joomla, Drupal, Wordpress and databases such as MS SQL, MySQL and Oracle.

    windows-administration linux-system-administration unix-system-administration network-administration sql microsoft-sharepoint-administration helpdesk-support html css wordpress 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 3557 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 19 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
  • US Educated IT Professional, Project Manager, system Analyst

    Results-driven professional with 10 years experience managing high-volume business operations. Excellent problem-solving skills and a strong orientation in customer service/ satisfaction. Able to work under pressure in fast-paced, time-sensitive environments. Experienced in analyzing and streamlining product delivery systems to increase productivity, quality and efficiency. Proven ability to manage projects from planning through execution and completion.

    project-management customer-support helpdesk-support technical-support business-analysis information-design business-intelligence customer-service 00 more less
    • $16.67 HOURLY RATE
    • 4.8
    • 497 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • Network Engineer/Network Modeling & Simulation(OPNET&OMNeT++)

    Being graduated in CSE from RUET (one of the top ranking universities in my country) along with 2 years of research based masters degree in Internet System specialized in telecommunication and advanced networks from Blekinge Institute of Technology (Sweden), I … more

    Being graduated in CSE from RUET (one of the top ranking universities in my country) along with 2 years of research based masters degree in Internet System specialized in telecommunication and advanced networks from Blekinge Institute of Technology (Sweden), I worked as a network engineer for 4 years before I joined graduate school. Hands on qualities achieved out of my job experience did help me a lot when I was studying and researching on various technologies using OPNET Modeler. After my MSc, I opted out to start my career as a full time freelancer because during my final year of masters I saw lot of students experiencing critical problems dealing with their assignments and research based projects, without prior knowledge it was hard to know any tool and get the expected results. Most of the students lack prior knowledge in the methodology that would be involved with the intended research work and knowledge in the subject topic of study, and then it comes to lack prior experience on how to formulate the ideas related to the study, to manipulate the tool like OPNET Modeler and quantify the results so that expected outcome of any research would scientifically be worthy. Having said that I am willing to challenge myself in way that whatever the complex problems are experienced by while evaluating or analyzing various network technologies using OPNET Modeler. I realize how frustrating it could be for someone who is running out of time, missing the deadline, could be wasted of all the money invested in achieving successful degree nowhere to go and get the problem resolved. ======================================================== What support and services you would expect from me? ------------------------------------------------------------------------------- --My online availability gets the highest priority making sure clients get an opportunity to collaborate with me. --No doubt we are human being if it is so then no one is out of the question to dedicate sometime for sleep. But what makes me little bit different than usual is that the qualities I have is that for some reason I have been happened to be experienced in adjusting my sleeping time very well. That means I am capable enough to swap night with day or vs.. Once project is assigned to me, I will channel my time in a way that you don't have to be worried with yours. --Prior to be hired by you, you are expected to allow couple of hours to do pre-assessment of the project. I will take time to understand the project and cross-check with my set of skills and get back to you with how long and what would be deliverable within me. At this point If you happen to agree then we are good to go in singing the contract and eventually get started with the work. I take every problem very seriously and deal with very careful consideration. ====================================================== Here are a few of my significant capabilities: ** Networking and Hardware: Network Adapters, Modems, Hub, Repeater, Switch, Router (Cisco), DSL, ADSL, PIX Firewall, 3COM, Ethernet, Linux/Windows Workstations ** Platforms: Windows 9x/NT/2000/XP/Vista/Win7 (Advanced), Linux (Red Hat, Debian, Ubuntu), Solaris ** Tool s and Utilities: MS DOS, Microsoft Office Suite Network Management Tools: Nagios, iDirect VNO, Wireshark ** Security Tools: VPN, ACLs, Filtering Traffic, Routing Policies, IP Tables, Wireshark and NMAP ** Database: MS Access, My SQL, PL/SQL. ** Programming Language: C/C++ (Excellent), Java (Basic), Perl (Basic), PHP, HTML, MySQL, VisualBasic, MatLab ** Network Simulator: Experienced in Optimized Network Evaluation Tool (OPNET) and familiar with NS-2 ====================================================  less

    technical-support computer-networking linux-system-administration helpdesk-support telephone-skills ospf mpls network-planning 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 4 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Reliable Technical Support | HelpDesk | Sound and Video Editor

    I am an enthusiastic and dedicated professional. I am able to work well on my own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Over the past 9 years I've been … more

    I am an enthusiastic and dedicated professional. I am able to work well on my own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Over the past 9 years I've been working as a Technical Support Specialist through phone, email and chat. I started on DSL support which escalated to Home Networking, Computer troubleshooting (Mac OSX, Windows Platforms), and email support such as Microsoft Outlook and Outlook Express. I joined Dell as a Technical Support Tier2 which handles escalated cases for virus, spyware, malware, OS, connectivity and networking issues. Very familiar with dell hardware issues, Jailbreak/unlock IOS (cracked apps) and PS3 (JB Games Int/Ext), Remote Desktop Applications such as LogMeIn and TeamViewer. Given a chance, you can expect that I'll do my best. Video editing is a passion of mine. I use audacity for noise removal and Adobe Premiere Elements 12, Final Cut Pro X, Camtasia Studio 8, iMovie for video editing needs.  less

    helpdesk-support vmware-administration network-administration windows-administration final-cut-pro video-editing data-recovery apple-ios-jailbreaking website-development hardware-troubleshooting 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 2152 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
    ASSOCIATED WITH:
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