Process improvement Freelancers

Showing 17 freelancers

Process improvement Freelancers

Showing 17 freelancers

Browse Process Improvement job posts for project examples or post your job on oDesk for free!

Process Improvement Job Cost Overview

Typical total cost of oDesk Process Improvement projects based on completed and fixed-price jobs.

oDesk Process Improvement Jobs Completed Quarterly

On average, 7 Process Improvement projects are completed every quarter on oDesk.

7

Time to Complete oDesk Process Improvement Jobs

Time needed to complete a Process Improvement project on oDesk.

Average Process Improvement Freelancer Feedback Score

Process Improvement oDesk freelancers typically receive a client rating of 4.77.

4.77

Last updated: February 1, 2015

  • Project Management (Masters), Web Development, Business Strategist

    Masters Degree in Project Management Interview me, ask me anything about web development, design or project management and I will give you answers. I do voice calls over Skype or just regular instant messaging. Whatever you feel comfortable with. A … more

    Masters Degree in Project Management Interview me, ask me anything about web development, design or project management and I will give you answers. I do voice calls over Skype or just regular instant messaging. Whatever you feel comfortable with. A little bit about me: I am 25, living in the great state of Tennessee (United States) and have my own Web Development and Online Presence Company. There is nothing I am more passionate about than providing a platform for your business or managing your self expression. What do I do that makes me a great fit for any company dynamic? * I can and have built physical businesses from an idea. Formation to actual success using effective business strategy and project management techniques. * My talent is being able to take what I have learned and teach companies to use project management and web presence to provide productivity and efficiency increases. * I integrate portfolio, program, and project management into companies that feel unorganized or out of line with their strategic goals. * I love taking an idea and breaking it down into an excellent plan then bringing it to life. * If you have any type of budget, I can layout a game plan which would include outsourcing. I have trusted reliable people to use for specific tasks all ready to go. Ex. Brick and Mortar store that wants to start an e-commerce solution. * I love helping businesses become successful in their industry. What does all of this really mean? I can seriously help you with business growth and project management. Let me consult with you and reap the benefits. My personal guarantee is that your ROI will be improved.  less

    project-management process-improvement adobe-photoshop website-development web-design graphic-design web-content-management wordpress scrum business-scenario-development organizational-development strategic-planning 00 more less
    • $38.89 HOURLY RATE
    • 4.9
    • 3851 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Technical Project Manger/Business System Analyst/Virtual Team Leader

    Technology driven cross-platform functional experience in Business Analysis, Product Management, Solution Design and Documentation, Remote Project and Team Management. Managed/delivered projects successfully in multiple domain using latest cloud-based software's, solid understanding of web and mobile applications development life-cycle … more

    Technology driven cross-platform functional experience in Business Analysis, Product Management, Solution Design and Documentation, Remote Project and Team Management. Managed/delivered projects successfully in multiple domain using latest cloud-based software's, solid understanding of web and mobile applications development life-cycle, i.e. specification requirement, UI/ UX, content management system, scripting, database, and information architecture ITIL V3 (2011) and PRINCE2 certified IT-Specialist. Excellent communication and negotiation skills. Extensive experience of building and managing remote teams consisting of BAs, Architects, Project coordinators, Technical writers, Application designers, developers and testers. Worked with various big clients and helped them building teams, processes, increase work efficiency and designing project management model to deliver projects on time. I'm also good in agile project management. I've managed teams in traditional and agile methodologies using SRUM and Software Kanban. I'm equally good in Requirements Analysis, Wireframing, Functional specification, Business Process Automation and Enterprise Application designing and documentation. In addition to above mentioned skills, more than 7 years of working experience in SOA and Cloud based eCommerce platform, Payment Card Industry including Transaction Processing, Payment Gateways and Settlement Systems  less

    uml requirements-analysis website-wireframing flowcharts process-improvement technical-analysis java-servlets-development technical-documentation process-architect technical-writing payment-gateway-integration android-app-development spring-framework xslt payment-processing iphone-app-development xpath website-development web-content-management xml-web-services xml-rpc ajax jaxb ecommerce-consulting sql web-design 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 1154 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Technical Resolution Expert & Process Lead

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In … more

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.  less

    report-writing call-center-management computer-networking process-improvement network-administration html css php adobe-photoshop javascript administrative-support microsoft-excel microsoft-access oracle-siebel-crm technical-support order-processing photo-editing photo-manipulation photography processing call-handling customer-service customer-support business-analysis data-analysis technical-analysis technical-documentation psd-to-html internet-research phpmyadmin phpbb internal-auditing service-level-management adobe-acrobat image-processing word-processing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1108 HOURS
    • EL SALVADOR
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 9 TESTS
  • Project Manager, Joomla and Wordpress Developer, TSR/CSA Manager

    Over the last 12 years I've been working on various companies with various job responsibilities and functions. From being a Visa Site SME, team manager, website developer and project manager I was able to become good in my chosen … more

    Over the last 12 years I've been working on various companies with various job responsibilities and functions. From being a Visa Site SME, team manager, website developer and project manager I was able to become good in my chosen field putting personal growth and development in priority rather than personal interest. I treat a company with respect and I take care of it like it was my own. I go beyond extra mile if necessary and proactively ensure company's success.  less

    project-management website-development adobe-photoshop wordpress joomla cs-cart interspire zend-framework risk-management web-content-management microsoft-excel minitab audio-production article-writing magento prestashop process-improvement crm six-sigma sap-fico seo 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1949 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 12 PORTFOLIO ITEMS
    • 8 TESTS
  • Facebook Ads Manager, Project Manager, Operations Manager,

    Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to … more

    Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to see where this is going to take us :-) Update 31Oct2014: It's still holding between 69-70% conversion rate, tweaked the targeting, hiked the budget and keeping fingers crossed! Update 27Jan2015: Crossed a whopping 20,000 conversions in 3 months! Conversion Rate steady at around 50%. Although I have to admit that I haven't seen anything remotely close to this conversion rate, I strongly believe that of all internet marketing efforts, Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So if you are sitting on the fence about FB advertising as you just don't have the time or the right people to take the learning curve, you should seriously consider hiring me to get your targeted advertising off the ground. Or if you've already tasted how good FB advertising can be for your business, you should hire me to keep it flying high. I have been managing Facebook advertising for clients the last couple of months and find it very rewarding both for my clients and for me! I have tried and tested several ads and campaigns and have created reporting systems that make some sense of Facebook's confusing reports. I've attended several webinars by experts and brainstormed a few. I maintain a close eye on ad/campaign performance and create new ads or edit existing ads according to audience reactions. I'm really good at creating landing pages that convert. I use Unbounce and LeadPages. I work well with design and development teams. I keep my finger on the pulse of what's happening so I'm usually full of new ideas on how to make our campaigns better and laser focused on conversions. I have more than 20 years experience in managing projects, organising and simplifying complicated processes, creating appropriate documentation to capture important data, hiring staff, writing and editing content, transcribing audio clips, creating presentations, web research, etc. I worked as a personal assistant to top management in 4 different organisations (Calcutta Jute Industries, Growmore Business Associates, Maranatha Charitable Organisation, Willingdon Hospital) over a period of ten years (1988 to 1998) which included extensive administrative work involving independent decision-making and business correspondence. I also ran a small business for 12 years (1996 to 2008). I simultaneously worked in the field of clinical research as a freelance clinical trials coordinator in several hospitals in Chennai which involved considerable documentation, data entry and compilation, independent correspondence, etc. Both these fields involved extensive data entry and database management. I have since headed a clinical research site management organisation, Merit Medical and Allied Sciences Pvt. Ltd. in Chennai as the CEO from 2007 to 2009. As it was a start up, I did everything that is required to set up the organisation from finding the right location, hiring the right staff, interacting with clients, putting together business proposals to setting up processes and documentation. In Dec 2009-Jan 2010, I volunteered my administrative and content writing skills to a social organisation, Zamar Educational and Charitable Trust, in assisting them with their fund-raising campaigns, sponsorship programs, and correspondence. I also volunteer at The Banyan, a not for profit that works with destitute persons with mental health issues. I help with compiling, writing, and editing content for their blog, website, and newsletter. I also help with various administrative tasks that include creating processes and preparing documentation.  less

    project-management business-plans business-development business-process-modelling process-improvement presentations content-writing article-writing internet-research seo-keyword-research data-entry recruiting email-handling facebook-marketing 00 more less
    • $50.00 HOURLY RATE
    • 4.8
    • 5615 HOURS
    • INDIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Sr. IT/Software Development (Project) Management

    - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management … more

    - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/  less

    translation software-qa-testing project-management itil process-improvement hrm customer-service software-testing technical-analysis management-development change-management account-management call-center-management scrum business-analysis 00 more less
    • $50.00 HOURLY RATE
    • 5.0
    • 4757 HOURS
    • ITALY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • Top level professional Architect and SW engineer

    Make things done! I'm a professional C/C++ developer with more than 12 years of experience. I have been working both for a companies from Fortune 500 list, and a small local companies. My core competency lies in the … more

    Make things done! I'm a professional C/C++ developer with more than 12 years of experience. I have been working both for a companies from Fortune 500 list, and a small local companies. My core competency lies in the world of mobile applications, SaaS and PaaS, desktop software and games development. I love to do my work right and really enjoy being respected for the things i do.  less

    c++ c opengl asp.net game-development mfc stl embedded-systems .net-framework sql c# microsoft-visual-c++ mobile-app-development api-development amazon-ec2 process-improvement microsoft-visual-studio joomla rest wxwidgets agile-software-development windows-app-development performance-tuning perforce rational-rose android-app-development 00 more less
    • $55.56 HOURLY RATE
    • 5.0
    • 1772 HOURS
    • RUSSIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 21 TESTS
  • Result Driven and Customer Focused Administrative Support

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work … more

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)  less

    customer-service call-center-management email-handling microsoft-powerpoint microsoft-word data-analysis microsoft-excel virtual-assistant microsoft-visio social-media-marketing administrative-support internet-research data-entry microsoft-project data-encoding google-searching process-improvement technical-support chat-support presentations email-technical-support hootsuite project-management content-writing wordpress basecamp facebook-marketing 00 more less
    • $5.00 HOURLY RATE
    • 4.9
    • 4543 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 16 TESTS
    ASSOCIATED WITH:
  • Senior Developer/Solution Architect (C#, .NET, MVC, AZURE, SQL)

    An Accomplished Software architect, consultant and Lead Developer, with in-depth expertise on Desktop, Web, Cloud and Enterprise applications on the .NET platform as well as strong ETL and Business intelligence expertise on the SQL Platform. Highlights 13 yrs of experience … more

    An Accomplished Software architect, consultant and Lead Developer, with in-depth expertise on Desktop, Web, Cloud and Enterprise applications on the .NET platform as well as strong ETL and Business intelligence expertise on the SQL Platform. Highlights 13 yrs of experience in the Industry. More than 20,000 Hrs of development work. more than a Dozen certifications (MCPD, MCITP, MCTS) on various .NET and SQL Server related technologies. I write clean code, Follow SOLID principles in development, designed to to develop manageable, extensible and reusable systems Co-Founded a US Based startup Available to work on US EST work hrs Expertise on requirements analysis , estimation to Architecting solutions and leading teams on complex development projects to review and performance tune existing applications. In-depth knowledge and familiarity of developing applications for a number of industry domains such as Financial services, Energy, Lead Processing, Automobile, Telecom billing, Consumer goods and Manufacturing. Extensive experience in enterprise software development life-cycle. Agile and Scrum/XP Methodologies in managing project teams. Key Achievements Architected, Managed and led development effort to build a complete eco-system for automobile lead processing, lead delivery, inventory management and digital advertising. Founded a Microsoft technology consulting and outsourced product development firm, leading its product delivery team and delivered multiple solutions in different industry verticals. Led improvements to existing development processes using best practices, guidelines and process re-engineering on multiple engagements. Multiple successful consulting and delivery engagements turning around troubled existing systems into revenue generating applications that can be scaled to meet customer demand. Was part of team that built the world’s first Online AGM solution. Web Technologies ASP.NET MVC (2.0 to 5.0), ASP.NET Forms, HTML5/CSS3, WCF Web Services , .NET 2.0 Web Services, SOAP/JSON/AJAX/REST, JQuery, ODATA, Knockout JS Windows Applications Windows Forms, WPF, Silverlight Frameworks .NET Framework (2.0 to 4.5), Telerik Kendo UI, Windows Azure (Cloud), Amazon SDK Software Design/Architecture Patterns GRASP, GOF, MVC, MVP, SOLID, DRY, KISS, YAGNI, Domain Driven Design(DDD), CQRS Databases/Database Technologies SQL Server (2005 – 2012), SQL Integration Services, SQL Reporting Services, Geo-Spatial Data, MongoDB, LINQ, Entity Framework, SQL Azure Middleware MSMQ, Windows Workflow Foundation, NServiceBus, SQL Service Broker Development Process Methodologies Agile, Scrum/XP, Prince 2, TDD, DDD , BDD, Continous Integration (CI) Tools Jetbrains Teamcity, 3Scale API, JetBrains DotTrace, YSlow Payment Technologies PayPal, Chase Payment Tech, Speedly, BrainTree, PayPros  less

    asp.net-mvc asp.net sql architectural-design wcf ssis microsoft-sql-ssrs performance-tuning git continuous-integration api-development entity-framework process-improvement telerik 00 more less
    • $33.33 HOURLY RATE
    • 4.9
    • 2781 HOURS
    • SRI LANKA
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Systems Analyst, ITIL , PMP & Six Sigma Process Improvement Specialist

    I am Lean Six Sigma Black Belt Professional who is thinking and talking in terms of creating business solutions, not just building software systems.Creating viable solution that unites the business and IT on projects. I am a modeler of … more

    I am Lean Six Sigma Black Belt Professional who is thinking and talking in terms of creating business solutions, not just building software systems.Creating viable solution that unites the business and IT on projects. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. The most important responsibilities of mine are to act as a communication conduit between the stakeholders and the team . I represent the stakeholder community to the development team and translate the business needs for them. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects I believe that my strong technical experience and education is making me a very competitive candidate for any Business process and system analysis position. The key strengths that I possess for success in this position include, but are not limited to, the following: ► My experience is over 16 years as business process and system analyst ► I have extensive experience in business & systems requirements analysis with detailed documentation using various methods like process flow diagramming, use-case/ UML diagram, ERD, Screen mockups and Data flow diagramming using Balsamiq, Visio and Smart Draw and multiple process diagramming tools. ► I apply my experience as a Certified Lean Six Sigma Black Belt in Business process and software requirements analysis continuous improvement for business processes based on Agile/Scrum Methodology. ► I apply all the technical skills such as Critical thinking and Problem solving for identifying improvement opportunities. ► Solution-focused professional with excellent interpersonal and rapport-building skills. ► Responsible, loyal, reliable, and independent with high level of enthusiasm and creativity. ► Self-motivated professional achieve results and have superior ability to coordinate and perform several projects simultaneously. Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb  less

    process-improvement process-architect six-sigma business-analysis requirements-analysis information-architecture functional-testing project-management database-modeling technical-analysis manual-testing 00 more less
    • $38.89 HOURLY RATE
    • 4.9
    • 3619 HOURS
    • EGYPT
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 10 TESTS
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