Helpdesk Freelancers

Browse Helpdesk job posts for project examples or post your job on oDesk for free!

Helpdesk Job Cost Overview

Typical total cost of oDesk Helpdesk projects based on completed and fixed-price jobs.

oDesk Helpdesk Jobs Completed Quarterly

On average, 35 Helpdesk projects are completed every quarter on oDesk.

35

Time to Complete oDesk Helpdesk Jobs

Time needed to complete a Helpdesk project on oDesk.

Average Helpdesk Freelancer Feedback Score

Helpdesk oDesk freelancers typically receive a client rating of 4.54.

4.54
Last updated: May 1, 2015
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Juan pablo C.

Juan pablo C.

IT Management / Web Developer

Argentina - Last active: 09/07/2014

I have been working over the last 10 years in developing web projects, either for websites or applications using HMTL, Ajax, PHP and MySQL. Also I have been working in a web hosting company so I have earned a large experience optimizing webapps for high-traffic websites. I understand web projects not only as a way to sell products or services but a path to cross real people needs and enterprises willing to deliver solutions. My job goes from understanding the need, planning, making an usability analysis, teambuilding, development, and testing.

$33.33 /hr
0 hours
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Bob Lietka

Bob Lietka

Consultant

United States - Last active: 07/14/2014 - Tests: 3

Highly-versatile technical professional with a background in project management, customer service, test lab configuration, quality control and software/hardware support for on-site and remote processing. Accomplished in setting up, consolidating and managing test labs for complex environments, providing means to ensure quality operations on disparate computer images for immediate production use. Comprehensive knowledge in technical support for desktop machines, server farms, software, peripherals and troubleshooting all manner of issues. Skilled in establishing accurate test conditions and designing and automating detailed test scripts as well as documenting, prioritizing and recommending/developing resolution for bugs, breaks and stoppages. Proven ability to interact with end-users, vendors, cross-functional leaders and specialists to gather data, analyze returns and devise solutions while strengthening brand experiences. Adept at blending strong decision-making with outstanding organizational skills, solid leadership and strong communication to effect change, improve processes and elevate quality to world-class standards. Uniquely suited to remote support and telecommuting without loss of productivity; able to lead and motivate, empower and monitor remote employees. Characterized by integrity, stand-out work ethic, critical thinking and a drive to improve processes, services and customer relations.

$55.56 /hr
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Bobby Swann

Bobby Swann

Experienced IT specialist, Desktop, servers and ne...

United States - Last active: 06/26/2014 - Tests: 3

We do computer support and repair, and we are based in the southwest portion of Riverside County. Remote support can fix nearly everything you can imagine at a very low cost. On-site visits are available for hands-on-related issues. Fast and friendly service is our priority. No job is too small, and we have no time to be late. We will meet your service needs when you need them. Our goal is to make you satisfied with all the services and needs, and then you can tell a friend what a great service we provide.

$22.22 /hr
0 hours
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Kishan Pandya

Kishan Pandya

IT Professional

United States - Last active: 04/14/2014 - Tests: 2

• Well-versed in computer hardware, operating systems, and various software (Excel, PowerPoint, Word, Adobe Photoshop, Eclipse) • Experienced in Java and C programming languages, Visual Basic macros • Awarded multiple Customer Service Awards at the Rutgers University Office of Information Technology • Received certificate from AT&T management for ‘Excellent Customer Service’ • Sound knowledge in networking; proficient in Cisco and Juniper routers, TCP/IP, MPLS, MLPPP, BGP, VoIP, PNT, OSPF • Six Sigma (White and Yellow Belt) • SaaS, FoxPro, LotusNotes, SharePoint, Oracle Agile, PLM • RFP, BRD, Project Management

$44.44 /hr
0 hours
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Daniel Kinnier

Daniel Kinnier

Expert Data Management Specialist

United States - Last active: 05/27/2014 - Tests: 2

Dan has over 18 years of experience as a Technical Specialist in Data Management, including designing custom tools, implementing them and training others in their usage, with a particular focus for the past 8 years on corporate learning and development environments focusing on software, process improvement, project management and customer service. Dan started his career in Maryland as a processor in a real estate / mortgage-processing firm, adjusting and improving on computer-generated legal templates as required on a situational basis before moving on to Johns Hopkins Hospital, where he became the project lead for physicians preparing articles for publication or presentations for large meetings, creating advanced templates for future use. From there he moved on to assisting healthcare insurance management firms and brokerages, converting their existing sales presentations from manual-entry to a more automated state and creating network-accessible databases to track all existing sales presentations and rate quotes. After moving to California, his experience brought him to the attention of PricewaterhouseCoopers Learning & Development, where he created custom report templates and multiple databases where employee learning statuses, course registration and departmental workflow could be tracked, as well as creating learner registration solutions both in the firm’s LMS and an external vendor. Utilizing knowledge acquired through both onsite and project management experiences with multiple high-profile nationwide programs involving thousands of learners, he was able to act as either project lead or support whenever necessary, including training for his fellow team members on custom processes he created and managing a team of Learning Management Specialists for one nationwide program consisting of a grouping of multiple courses. Additionally, Dan has experience in creating PeopleSoft queries, as well as being a primary resource for many learners, supervisors, managers, directors and partners with regards to software capabilities and custom projects. He also provided desk level support to managers, supervisors and associates by answering software-related questions and providing one-on-one training when needed. Software packages / skills: • Microsoft Excel, Access, Word, PowerPoint, Visio, Outlook • Visual Basic and SQL • PeopleSoft • Lotus Notes • StarCite • HP Service Manager

$38.89 /hr
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J a v i e r F.

J a v i e r F.

Senior Excel VBA developer - Business Intelligence...

Spain - Last active: 3 months ago - Tests: 2

• Consultant and Developer of ad hoc KPI Dashboards (Excel/VBA) • Optimization of Processes according to Six Sigma (DMAIC) QM Methodology • Familiar in Customer Service and Technical Support in multicultural environment (SSC) • Quiet, thoughtful, adaptable & team-oriented • Organizational-communicative talent, power of analysis & pragmatic reasoning • Fast apprehension and ability to develop and implement innovative solutions • Accustomed to stress and interested on continuing professional development I'm native German/Spanisch +English, French, and other European languages Specialties: Process optimisation, Analysis & Reporting, MS Excel & VBA Industries: Telecoms & IT, Insurance, Travel, Industrial Automation

$25.00 /hr
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Corey Emmons

Corey Emmons

SharePoint Developer / Admin

United States - Last active: 03/10/2014 - Tests: 1

Various skills include: • Developing custom SharePoint projects for enhancing employee efficiency, such as:  Workflows  InfoPath forms  Task management  SharePoint page customization • Creating SharePoint training videos and documentation for new company processes • Providing end-user assistance with SharePoint as well as general helpdesk support • Overseeing maintenance, upgrades, and future planning of SharePoint servers • Acting as technology liaison between end users and the IT department • Giving group presentations on SharePoint and general IT developments • Providing support for outside users for public-facing systems

$27.78 /hr
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Vladimir Dedic

Vladimir Dedic Agency Contractor

Montenegro - Last active: 07/21/2014 - Tests: 4

I have 10 Years of Experience as System Administrator in Telecomunication company for Managing Windows Services (Exchange,DC, DNS,TMG,File, Navision,DPM...), Linux administrator, Voip Asterisk, storage system (EMC,HP), VMware, Monitoring systems(Nagios, Cacti, Vcops),also I have excelent Excell and other MS Office skills, working in professional level with Excell files for the last seven years(Formulas, Charts, Pivots, KPI's analysys).

Associated with: VDsoft
$22.22 /hr
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Wojciech Ł.

Wojciech Ł. Agency Contractor

Software developer

Poland - Last active: 03/04/2014 - Tests: 6 - Portfolio: 4

I'm mid-level graphic designer and software developer (2+ years of experience) with strongly related competencies in mobile technologies, especially in Apple iOS, Google Android and mobile Web solutions. Specialties: Practical knowledge of user experience design, corporate UI design and object oriented programming as well as design patterns. My goal is to implement ideas from your head into easy to use well designed applications. Mostly interested in highly interactive, functional, well designed apps development and design. I am a very productive, hardworking and reliable employee. Also, they say that I am polite, friendly and tempered person. I always spend much time to make top quality apps user interface and user experience. I put a lot of effort in writing graphic project specifications, rules and guidelines for apps developers.

Associated with: aaa
$28.00 /hr
0 hours
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Lazaro Ravelo

Lazaro Ravelo

Cisco Certified Network Associate / Microsoft Cert...

United States - Last active: 06/09/2014 - Tests: 2

Eight plus years experience in the IT industry providing support for computers, systems, and enterprise hardware. Currently looking for opportunities in systems/network administration. I'm currently pursuing a Bachelors of Science in Information Technology - Network Administration at Western Governors University.

$18.89 /hr
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