Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
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Certified NetSuite ERP Consultant and Certified NetSuite SuiteCloud Developer with over 7 years experience with administration, customization, and development in NetSuite including NetSuite SuiteScript platform and API - also experience in NetSuite SuiteCommerce, SuiteFlow business process automation, SuiteTalk web services integration, and SuiteCloud customization platform - allowing clients to take NetSuite to the next level to best meet their business requirements.
I am Chartered Accountant with 13+ years of Entrepreneurial experience. I have ventured into various projects and have been integral part of many start-ups. Couple of ventures which I was associated with got acquired at a valuation. I am currently business coaching 1) Woman Entrepreneur in Switzerland 2) Lean Mobile apps and online start-up in USA 3) Digital Marketing Start-up in USA 4) Top 20 IT product and services Company in Middle East I have Business Coached: 1) Online MLM Company in Netherlands 2) Job services Company in USA 3) Health and Fitness Company in Australia 4) Mobile App start-up Company in Australia 5) eCommerce Consultant to Company in UK 6) Investment Banking Boutique in UK 7) HR policies and procedure consultancy to a Company in Africa 8) IT and eCommerce Companies in India I am on the advisory board of technical institute and was judge for Student in free enterprise (SIFE) global entrepreneurial competition. My Skills are: 1) Business planning and strategy 2) Turning around businesses and business coaching 3) Financial planing and projections 4) Making business plans and Information Memorandum 5) Business development and marketing strategies 6) HR policies and Employee Management programs My brief profile: • Ventured in to then premature domain of E-learning in 1999 and was first to introduce online (Web-based) learning platform for CA Exam Prep in India. • Integral part of start-up team to introduce first online learning platform for US CPA Exam prep in 2002. • Defined and Structured E-learning platforms along with learning contents for US Based Companies like CPApass.Com, Smartpros & USCPASuccess. • Instrumental in Incorporating Broadllyne Technologies Pvt. Ltd. (BTPL) in 2005 an IT Services Company specialized in Education and IT services domain. BTPL developed and implemented first of its kind Education ERPs for School, Colleges and provided application development services to various Organizations. • Conceptualized and developed a unique online digital language learning platform – eduologue for anytime-anywhere language learning. • Conceptualized and architected online CA Audit management System to automate Audit processes, first of its kind in India. • Designed eLearning custom contents for the courses related to finance for CA Courses, USCPA courses, IFRS, Policy and Procedures for ADIB, Derivatives course for leading Financial services Company etc. • Designed eLearning courses for Technical and Behavioral training for Geometric Limited, UASC, Etihad Airways, Marico etc. • Consulted and developed applications based on process systems for Government Organizations like Central Institute of Fisheries education (CIFE), CIRCOAT, Western Railways etc. • Conceptualized and Developed Human Resource Management System (HRMS). • Consulted Number one CA Coaching Classes in India for Franchise development, Train the Tutors program etc. • On the Advisory Board of M.M.College of Technology, Raipur - India. • Lead Special Audit Team at Tata AIG and Themis Pharmaceuticals in 1999-2000. • Special Judge at Students In Free Enterprise (SIFE) a global entrepreneur competition. • Consulted various IIT-Powai incubated start-ups like Webaroo and Computer Masti on Business strategies and development. • Project Consultant to Chanakya Insitute of Management, All India Local self Government outfit for ICT in Government Schools project. • Conceptualized and developed first of its kind community and training portal for Food industry, Food industry professionals Academy (FIPA). Integral part of content development team for developing training modules based on new FSSA Act. • Mentored various Companies in defining business plans and financial projections. Also assisted them in raising PE and Angel funds. I can be your friend, philosopher and guide for your business or projects and be rest assured its done.
Step on the gas & let's go! I help small & new business owners save money and get things done. I save you money by helping you avoid common mistakes and reduce areas of risk as you plan to scale. > If you haven't bought InfusionSoft yet and are considering it. ~ WAIT! ~ I can save you up to $1300 on your set-up fees and possibly more on the monthly commitment! > Are you building a website worth $7500 or more? ~ STOP! ~ Consult with me for 6-10 hours. If I can't find a way to save you as much on your build cost or marketing & operational systems... as the cost of consultation - it's on me. (no charge) > But, wait there's MORE! (lol) In-depth SEO audit & reports of you and you competitors, Marketing + Operations Analysis, Coaching from concept through launch+, plus many other dreadfully boring things nobody but me seems to actually like doing. Frustrated and need intelligent help with the abundance of techie tasks holding you back and eating up time? Making sense of conversion rates, online behavioral marketing, funnels, landing pages, email campaigns, CRMs, social media, memberships, HTML this, CSS that... [What is a cPanel again?] the list goes on and it's mind numbing at best. You need to work on your business. Let me take a load off your shoulders. HAVE SOMETHING MORE ADVANCED IN MIND? Throw me a curve. Do 5 figure months bore you to death? Do you currently gross more than $1m/yr ? Let's cut the small talk and play ball. SERVICE OFFERINGS & RATE SCHEDULE - Analysis / Website Development / General IT / Marketing / InfusionSoft & similar software related tasks totaling up to 30 hours per week. $35/hr - Long-term consulting greater than 10 hours per week. $65/hr - "As Needed" or short-term consulting under 10 hours, $100-250/hr dependent on specific industry experience. TURN 'WORK' INTO PASSION & PLAY Do you want the freedom to spend more time with family and friends? Travel the world? Live spontaneously? Imagine walking the great Wall of China, Swimming in Bora Bora, Climbing a Mayan Temple, or Leaning Tower of Pisa. Perhaps go snorkeling at the Great Barrier Reef or simply watch the sun set from your favorite resort 1/2 the year? I have done all of this and much more, and I can help YOU realize these types of dreams too! It begins with a relaxed mind and a well oiled online business. My experiences which span 24 years in business and 30+ years online are concentrated on community building, business processes, marketing and general analysis. These skills have been exercised across several industries including: Retail, eCommerce, Hospitality, Fitness,Travel, Real Estate, Charities and Online Community Development. I will work closely with you to understand your exact needs, goals and ambitions. Together, we will discuss the situation and brainstorm potential scenarios until we narrow the field to a working solution. If you require ongoing support, I will be there for you when the time comes to review progress and suggest/implement tweaks as your path or details change. Helping people achieve business goals based on their desired lifestyle has become a passion. I have personally earned a lifestyle which has taken me around the world and have experienced things most will only see in a magazine or on television. It is my purpose and goal to help others create a situation for themselves, where they too have this opportunity to live out loud. During the interview process, I will listen carefully to your concerns and weigh all options before moving forward. I am not looking for a 'job' as much as long term partners. If you have a great idea, a solid team and sufficient finances to back it up, but are lacking a piece of the puzzle... I may be able to help you. As much as you will interview me, I will interview the situation and will only accept contracts where I believe the client will ultimately be successful. My schedule is purposefully left fluid as much as possible to accommodate client deadlines, the beach and sanity. We are most productive when we are energetic and full of life. I can help you create a similar situation for yourself. Due to confidentiality reasons, previous business relationships will not be displayed on a public profile. Please do not ask for samples of business, marketing or strategy plans as these files are critical to the survival of a company, could violate NDA's, unduly expose IP rights and open the doors for legal action. You should expect the same level of respect and confidentiality from me. If you are serious about taking the next step. If you honestly have a burning desire and are ready to do whatever it takes... we need to talk.
Over the past 20 years I have helped over 100 businesses improve their bottom line. I focus on analyzing business process and delivering solutions that make the lives of the business owners and their customers easier. I have delivered projects for small firms and fortune 100 companies. When I leave them better off than I found them and they are happy, I consider the project a success. I implement custom software using the Visual Studio suite of tools. More and More there is a web based component that is customer facing to help improve service and sales. I use HTML, PHP, .NET and other standard tools to build web based applications. I want to work with you if you have a project that will make a difference to you and your customers.
Demonstrated excellence with over 14 years of success in Information Technology and Management. Areas of expertise and passionate about: - Business Analysis - Requirements Engineering - Business Process Management and Improvement - Systems Improvement With significant work experience, and strong knowledge and skills in: - Project/Program Management - Strategic Planning - Software Development Regularly selected for the most challenging initiatives, in previous engagements and currently as a self-employed consultant.
Seasoned Business Analyst, Business Analysis Trainer/Mentor and Process/BPM Consultant with extensive IT/Business experience across global clients (of varied size and industries). Experience of working across many parts and cultures across the globe such as the India, U.S., U.K., Germany, Australia. Experience of training in Business Analysis and CBAP preparation across individual or small batches from the US, UK. Also have experience of training large size batches from multinational management consultancy and technology services. Proud to be Certified Business Analysis Professional™ (CBAP®) and happy to be ODesk endorsed as Top Rated Consultant. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.
I have a UK university PhD, in Artificial Intelligence, and the business management skills to match, together With 15 years of Delphi, C++, Java, SQL, and Object-oriented analysis and design experience. I specialise in development including protocol specification, thread management, distributed communication and database transaction management. I have retro-fitted software in tasks ranging from installing improved modules to sophisticated Artificial Intelligence sub-systems. I can provide the often essential empathy with the contract holders, and the pragmatics to satisfy the demands of management. I have 20 years of competency in the software industry, and have a proven track record that will guarantee the successful realisation of your system requirements. I have designed and implemented systems used by multi-billion turnover corporations around the world, saving millions of pounds savings per year. My scope in system design and development ranges from individual utilities and embedded operating systems, through to large-scale corporation-wide distributed architectures. I am also able to provide a code debugging and fixing service, either onsite or online. I can give workshops and can facilitate training of new software developers, both in-house and online. I have managed my own team and maintained their skills matrices, ensuring training has been current. I have defined and managed new product releases and have written instruction manuals for new and "super" users at the customer end of the project.
Certified Salesforce Administrator, Salesforce Sales Cloud and Service Cloud Consultant and IT Business Analyst with over 15 years of experience in business analysis and sales/marketing process development and 5+ years experience with the Salesforce.com platform. I specialize in Salesforce.com implementation and administration, web design, web content development and site usability. I have extensive experience customizing Salesforce.com instances, building websites with Wordpress and Joomla and integrating sites with the Salesforce.com platform. Salesforce experience: Implement and customize new instances of SalesForce Integrate Salesforce with websites Integrate Salesforce with Marketo Set up Marketing Automation Create custom reports and configure dashboards Create Custom Objects, Custom Fields, Page Layouts and Related Lists Create formula fields, field dependencies and automated alerts Configure Validation, Workflow and Approval process rules Manage user profiles, roles, users Migrate and merge duplicate records and perform database de-duping and cleanup Create and manage security profiles (including IP restrictions) Configure Lead Assignment rules Manage data with SF Dataloader and Jitterbit