Online Help Providers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On oDesk, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on oDesk for free!

Online Help Job Cost Overview

Typical total cost of oDesk Online Help projects based on completed and fixed-price jobs.

oDesk Online Help Jobs Completed Quarterly

On average, 35 Online Help projects are completed every quarter on oDesk.

35

Time to Complete oDesk Online Help Jobs

Time needed to complete a Online Help project on oDesk.

Average Online Help Freelancer Feedback Score

Online Help oDesk freelancers typically receive a client rating of 4.69.

4.69
Last updated: April 1, 2015

Popular Online Help Searches

Clear all filters
Urvashi P.

Urvashi P.

Expert SEO & Link Building Sepcialist, Genius On P...

India - Last active: 22 hours ago - Tests: 2 - Portfolio: 2

Over the last 5 years, I have invented a wide range of SEO Techniques, Link Building Methods, Outreach Strategies whether they are for Guest Posts, Resource Links, Broken Link Building, Giveaways or Partnering with blogs for ongoing promotions. I have mainly worked with B2B clients, with agencies and SEO experts. That has given me opportunity to improve my skills, build discipline in my reports, understand the importance of timely reports, get work done within deadline. My core competency lies in complete end-end management to promote any new or existing business with plan. Without planning nothing get succeeded and result could be disappointment. . I also have some experience in the following areas: PHP, Wordpress, SQL, HTML-5, Responsive Website Design and Basic Photoshop editing. I look forward working with you too - Lets get in touch.

$5.56 /hr
3,722 hours
4.85
Wessam M.

Wessam M.

Freelance Web Developer

Egypt - Last active: 4 days ago - Tests: 20 - Portfolio: 24

I am a Web Designer & Developer specializing in Responsive Design, front-end, back-end development, Familiar With : Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ WooCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer.

$15.00 /hr
83 hours
5.00
Lidya R.

Lidya R.

Web Researcher, QC, Data Entry, Team Lead, Ad Post...

India - Last active: 22 hours ago - Tests: 4 - Portfolio: 1

I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform. I strongly believe that the companies growth is an employees growth so definitely I will work hard with utmost dedication for the growth of the company. I have 10+ years of experience in Business Process Outsourcing segment and worked in different fields such as Web Research, Data Entry, Online Data Entry, Article Submission, Press Release, Maintaining Website backend, Form Filling, Video Uploads, Social Media's (Facebook, Twitter & Linkedin), Online CRM and Conversion of PDF files and Image files, etc. I am a quick learner and always interested to learn new technologies and aspects. One of my positive quality is good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with utmost dedication and will provide quality delivery of jobs.

$6.67 /hr
11,871 hours
4.92
Kristi Ceca

Kristi Ceca

Certified Albanian/Italian Translator, Proofreader...

Albania - Last active: 3 days ago - Tests: 9 - Portfolio: 2

Translation of technical and web content from and to Albanian, Italian and English. I have more than 6 years of experience in Translation [web, scientific, market], creative writing, editing and data entry, good skills in all MS Office applications, Adobe Acrobat, Photoshop, InDesign, as well as Joomla CMS. Three principles describe my work style - dedication to the task in hand, determination to learn and fulfill it in the best possible way and self-esteem not allowing me to do things that I cannot. Few samples of my translation are attached along with the resume for your kind consideration as a demonstration of my command over these languages. I have been known for working with minimal directions thereby finishing assigned projects well before time deadlines without fail. My clients are my top priority, and their satisfaction is what drives me. I am versatile and can adapt quickly to any guidelines, demands, technologies, etc. Quality work at a fair price. I look forward to helping you reach your translation goals!

$10.00 /hr
0 hours
4.99
Kris Nicolas

Kris Nicolas

Virtual Assistant / Data Entry / Web Researcher /...

Philippines - Last active: 22 hours ago - Tests: 12 - Portfolio: 3

I am an efficient and tech savvy virtual assistant who is quick to problem solve. I offer a wide variety of specialties like video editing experience, webinar set-up, WordPress admin skills and more. I am proficient in English and will promptly communicate with you via email or Google hangouts.

$10.00 /hr
4,267 hours
4.73
Kamal H.

Kamal H. Agency Contractor

EXPERT CONSULT /PROGRAMMER INCLUDING WEB DESIGN/DE...

Palestinian Territories - Last active: 07/03/2014 - Tests: 1 - Portfolio: 9

Utilizing my experience, background and computer and internet skills with my professional experience. My main interest and experience in developing internet websites and projects, pros and cons, with skills HTML, JSP pages, Embedding database applications online into internet driven pages, SQL and development web and end-user standalone applications. This may include languages like JAVA, C++, and others ON BOTH LINUX/UNIX AND WINDOWS . Communicating very well online through chat, e-mails, conferencing, phone when needed, and all my internet skills. Skype @ Compcco

Associated with: Computer Consult Co
$35.00 /hr
0 hours
4.89
Chris Astley

Chris Astley

Magento, eBay, Amazon, eCommerce, M2EPro Magmi Pro...

United Kingdom - Last active: 09/26/2014 - Tests: 7 - Portfolio: 4

A highly creative, efficient eCommerce Manager, I am an enthusiastic individual with many experience in the Automotive industry. I thrive on working in highly pressurised environments and possess very strong problem solving skills. I have a passion for eCommerce, SEO and the automotive industry.

$38.00 /hr
10 hours
4.78
Bob Lietka

Bob Lietka

Consultant

United States - Last active: 07/14/2014 - Tests: 3

Highly-versatile technical professional with a background in project management, customer service, test lab configuration, quality control and software/hardware support for on-site and remote processing. Accomplished in setting up, consolidating and managing test labs for complex environments, providing means to ensure quality operations on disparate computer images for immediate production use. Comprehensive knowledge in technical support for desktop machines, server farms, software, peripherals and troubleshooting all manner of issues. Skilled in establishing accurate test conditions and designing and automating detailed test scripts as well as documenting, prioritizing and recommending/developing resolution for bugs, breaks and stoppages. Proven ability to interact with end-users, vendors, cross-functional leaders and specialists to gather data, analyze returns and devise solutions while strengthening brand experiences. Adept at blending strong decision-making with outstanding organizational skills, solid leadership and strong communication to effect change, improve processes and elevate quality to world-class standards. Uniquely suited to remote support and telecommuting without loss of productivity; able to lead and motivate, empower and monitor remote employees. Characterized by integrity, stand-out work ethic, critical thinking and a drive to improve processes, services and customer relations.

$55.56 /hr
0 hours
0.00
Ken Haynes

Ken Haynes

Full Project Lifecycle Developer / Project Manager

United States - Last active: 08/07/2014 - Tests: 4 - Portfolio: 2

Extensively experienced (33 years), innovative professional with broad expertise in harnessing the power of technology to deliver exact business solutions. Deeply respected by employers such as AT&T and clients that include General Electric, Reuters and the London Stock Exchange for tenacity and dedication to excellence in completing challenging projects on time and within budget. Exceptionally resourceful—consistently able to identify practical IT solutions where others have failed or deemed impossible. Differentiated by: • Career history that combines IT experience and an extensive interest in computer security and forensics. • Well-honed technical, communication and interpersonal skills complemented by a fair and effective management style. Skilled at leading, mentoring and motivating others. • Developer Member of the Association of Software Professionals. • Fellow of Britain’s Institution of Analysts and Programmers (IAP), an honor reserved for professionals who have made extensive IT contributions to business. Testimonials: https://kenhaynes.com/testimonials Further career details: http://www.linkedin.com/in/kenhaynes More about me: https://kenhaynes.com/about Twitter: https://twitter.com/kenhaynes_it My latest software development project: https://pcferret.com My PCFerret Facebook page: https://www.facebook.com/PCFerret My PCFerret Google+ page: https://plus.google.com/+PCFerretSoftware My PCFerret YouTube: https://www.youtube.com/user/PCFerretSoftware

$33.33 /hr
0 hours
0.00