BPO Call Center Freelancers

Showing 449 freelancers

BPO Call Center Freelancers

Showing 449 freelancers

Browse Bpo Call Center job posts for project examples or post your job on oDesk for free!

Bpo Call Center Job Cost Overview

Typical total cost of oDesk Bpo Call Center projects based on completed and fixed-price jobs.

oDesk Bpo Call Center Jobs Completed Quarterly

On average, 10 Bpo Call Center projects are completed every quarter on oDesk.

10

Time to Complete oDesk Bpo Call Center Jobs

Time needed to complete a Bpo Call Center project on oDesk.

Average Bpo Call Center Freelancer Feedback Score

Bpo Call Center oDesk freelancers typically receive a client rating of 4.23.

4.23

Last updated: February 1, 2015

  • Creative writing, Proof reading, Marketing, Email Customer Support

    With 15 years of exposure in the Customer Service, Marketing & Ecommerce industry, I would like to be an expert and take up stimulating challenges, opportunities for learning and foster my performance ability, to grow up the ladder to the maximum … more

    With 15 years of exposure in the Customer Service, Marketing & Ecommerce industry, I would like to be an expert and take up stimulating challenges, opportunities for learning and foster my performance ability, to grow up the ladder to the maximum and to train freshets for the same. Have been working as a freelancer in Mumbai in the following fields; 1. Marketing & sales of sizable and branded projects online as well as on field. 2. Training freshets on usage of internet marketing and customer service relative to their work categories. 3. Office skills,Real Estate,Marketing,Sales,Promotions,Branding & Advertising. 4.Soft skills,Language usage, phone etiquette. Presently working with Collabro9 since November 2011 as Business Development Manager. Collabro9 delivers comprehensive web solutions ranging from custom website design to development of complex web applications. For Details on services offered please log on to www.collabro9.com . 3 Global Services Private Limited. (Mumbai) A captive contact centre of Hutchinson Whampoa U.K. from Dec 2006 to Nov 2007. The process was called Firepond. The role involved responding to customer complaints via emails and letters, attempts were also made to call the customer before sending anything in writing. HSBC ELECTRONIC DATA PROCESSING Pvt Ltd. A group service center of HSBC Bank Plc U.K. from August 2004 to Nov 2005 as CSE. The process was called Front Line Help desk, which was the first point of contact for all the existing as well as new merchants, using the card processing facility offered by HSBC. The role was solving queries about transactions made on the machines and keeping the merchants informed about procedures and rules. Making out bound calls when required and also transfer the call to respective departments depending on the purpose of the call. Writing a log at the end of the call for future references. 24/7 Customer as customer service executive from Dec 2003 to July 2004. The process was called Credit Protection. The client was M.B.N.A Bank. (U.S.A), the process was to up sell M.B.N.A credit protection to the existing credit card holders. First Ring India Pvt. Ltd. (Now known as ICICI One Source) as Customer Service executive from June 2002 to Nov 2003. The process was called Providian this involved convincing the customer to apply for Providian credit cards by filling an application with all details online & reading the terms & conditions on the same call. The second process was called Health Management Systems operated by Ohio state government. The role included making business to business calls to various insurance companies to verify health information of various individuals and to run a check confirming that all the children were covered under health insurance. The third process was called Shell Vacations which involved calling residents of Minnesota & inviting them to attend a presentation of various Holliday packages. This included attending inbound calls to guide the customers to the venue of presentation or to change the date and time of appointment. ISKCON Bangalore as in charge sales & promotions from May 2000 to May 2002. The role here included purchasing and ensuring sales of antiques, clothing, organic farm products and books for the sales counters at iskcon. Also handled designing, printing and distribution of iskcon books written by Srila Prabhupada founder ISKCON.  less

    customer-service customer-support data-entry proofreading market-research email-marketing facebook-marketing internet-marketing web-content-management internet-research outbound-sales b2b-marketing call-center-management call-handling helpdesk-support microsoft-word microsoft-excel administrative-support direct-marketing drafting email-handling bpo-call-center sales-management 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 14 HOURS
    • INDIA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 13 TESTS
    ASSOCIATED WITH:
  • Experienced BPO Agent

    I believe in the value of professionalism - being the best that you can and doing the best you can. This value translates to the quality of work I do either it be in collections, data entry, customer service and others … more

    I believe in the value of professionalism - being the best that you can and doing the best you can. This value translates to the quality of work I do either it be in collections, data entry, customer service and others. I have a very strong work ethic, good communication skills, and strong customer and client focus – all of which makes me a valuable member of any team.  less

    collection-agencies customer-service call-center-management bpo-call-center corporate-finance administrative-support 00 more less
    • $4.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1067 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Google Map Specialist / Contact Search/ Data Entry / Customer Service

    Experienced in Google Maps, Google Earth, Lead Generation, Contacts Search, Web Research, Microsoft Excel Applications, Google Docs., Customer Service and Various Administrative tasks. I am fast learner, very focused on my work and able to deliver task/work efficiently and … more

    Experienced in Google Maps, Google Earth, Lead Generation, Contacts Search, Web Research, Microsoft Excel Applications, Google Docs., Customer Service and Various Administrative tasks. I am fast learner, very focused on my work and able to deliver task/work efficiently and effectively without compromising the quality of the result . My aim is to build long-lasting relationship with clients. I have a very keen eye for details and has the ability to perform multiple tasks effectively and efficiently.  less

    sales google-maps-api internet-research technical-support email-handling web-scraping copy-editing transcription translation-english-filipino virtual-assistant call-center-management bpo-call-center microsoft-excel microsoft-word 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 2156 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 9 TESTS
  • Efficient, Reliable and Client-Oriented Customer Service Specialist

    For the past 5 years I have handled a number of accounts in the BPO Industry including those focused on Sales, Finance and Collections. But in all the lines of business I have handled, Customer Service would be the main … more

    For the past 5 years I have handled a number of accounts in the BPO Industry including those focused on Sales, Finance and Collections. But in all the lines of business I have handled, Customer Service would be the main driver. My designation includes constant exposure to the use of Microsoft Office (i.e. Excel, Powerpoint, Word). My English proficiency is very high as well. This is due mainly to my training at home, in school and my constant exposure to the language while working with customer who use English as their first language.  less

    customer-service bpo-call-center article-writing content-writing microsoft-excel microsoft-word microsoft-powerpoint 00 more less
    • $4.44 HOURLY RATE
    • 4.7
    • 7 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Smart Consultancy & Outsourced Support Management

    I am an experienced Outsourcing and Business Consultancy professional of over 13 years. I have worked in multiple disciplines across the broad spectrum of Outsourcing Operations and Business Consultancy. I have significant experience in working with the worlds most respected … more

    I am an experienced Outsourcing and Business Consultancy professional of over 13 years. I have worked in multiple disciplines across the broad spectrum of Outsourcing Operations and Business Consultancy. I have significant experience in working with the worlds most respected companies. Specialties: Expertise in managing multiple lines of business for Outsourcing companies. Also well versed in implementation and initial set up of Shared Services and Operations teams. If my abilities meets your needs, I would greatly appreciate the opportunity of speaking with you personally at your earliest convenience. Thank you very much for your time and any consideration you may give me.  less

    project-management process-improvement business-analysis calendar-management call-center-management change-management bpo-call-center workforce-management strategic-planning 00 more less
    • $33.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Social Media Manager, Content Writer, Sales Rep. Lead Generation

    I am looking to expand my professional experiences in social media management, content writing, sales promotion. I have excellent speaking and writing skills. I have the ability to connect with people. A team player and has the initiative required to advance the goals of a group. I enjoy the challenges of learning new skills.

    article-writing blog-writing outbound-sales retail-merchandising seo-keyword-research content-writing bpo-call-center 00 more less
    • $6.67 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 464 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Reliable Call Center Agent w/ Level 2 Technical Support Experience

    I AM: A Customer-focused team player with credible BPO experience, eager and willing to dedicate my skills and competencies for any company, envisioning myself as a positive contributor towards the achievement of its goals, while growing and improving professionally. May … more

    I AM: A Customer-focused team player with credible BPO experience, eager and willing to dedicate my skills and competencies for any company, envisioning myself as a positive contributor towards the achievement of its goals, while growing and improving professionally. May it be in front of a computer at the office, or at the home, I am willing to sit and finish any job at hand. Has a strong set of values and work ethics fortified by years of academic education from the premiere state institution, the University of the Philippines. Motivated, focused on results, and has strong communication, time management, analytic and problem solving skills. Knows and upholds the principles of efficiency, effectiveness, honesty and accountability.  less

    technical-support bpo-call-center 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 951 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • customer service representitive

    I aim to maintain the highest level of professionalism at all times while working towards advancement of my work skills and to be an asset to any organization to which employed. I have a vast experience in several fields that … more

    I aim to maintain the highest level of professionalism at all times while working towards advancement of my work skills and to be an asset to any organization to which employed. I have a vast experience in several fields that have prepared me to contribute in anyway required, my roles have covered administrative, sales and marketing and collections both over the phone and in person as well as supervison of a large team of international personell, this makes me a dynamic and unique person to work with, it is my hope to assist growth and maintain any standard set by the establishment to which I am employed.  less

    customer-service collection-agencies outbound-sales sales administrative-support bpo-call-center 00 more less
    • $8.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
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