Customer Service Specialists

Showing 2,724 freelancers

Customer Service Specialists

Showing 2,724 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 768 Customer service projects are completed every quarter on oDesk.

768

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2014

  • Virtual Assistant

    I have more than 20 years of experience working as Executive Assistant in important national and foreign companies. I have obteines the title of Executive Bilingual at Bilingual Secretary in the Argentine Institute of Executive Secretaries (I.A.S.E … more

    I have more than 20 years of experience working as Executive Assistant in important national and foreign companies. I have obteines the title of Executive Bilingual at Bilingual Secretary in the Argentine Institute of Executive Secretaries (I.A.S.E.) and I have graduated as an English Teachar at the Instituto Superior del Profesorado in Argentina. I provide general executive secretarial services including marketing, customer service (by email and by phone) and communications support activities. I have a great experience in a wide range of secretarial services as: Reports typing, Data entry, Letter writing, Typing and transcription of recordings, Multimedia presentations, Agenda coordination, blog update, internet research, Social Networking  less

    customer-service 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 4104 HOURS
    • ARGENTINA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 0 TESTS
  • writer and CSR

    Working in a Call Center Industry for almost four years sure has sharpened my Customer Service Skills. But I was a Mass Communication graduate, and I felt like I have more to offer than the services I have provided the … more

    Working in a Call Center Industry for almost four years sure has sharpened my Customer Service Skills. But I was a Mass Communication graduate, and I felt like I have more to offer than the services I have provided the three Call Centers I have worked with. This is why I wanted to do Home-based jobs. I can multitask. There are opportunities for me to continue enhancing my CSR expertise, as well as learn new tasks and develop more abilities. After graduating Bachelor of Arts in Mass Communication in 2008, I was one of those Filipinos who seek opportunities in the growing BPO industry in the Philippines. Lucky enough, I landed my first job in Teletech Dumaguete and was a CSR in a Health Insurance Account. I stayed in the company for 2 years then moved to Convergys, another international Call Center Company based in Cebu City. In Convergys I was a CSR of Sprint, an international Telecommunications Company in the U.S. Then I decided I wanted to stay home with my family, so I came back to Dumaguete City and got employed in SPi CRM. I was one of the company’s pioneering CSRs for its Healthcare Account. After a year of being a CSR in SPi CRM I got promoted into an Offshore Quality Assurance Specialist. We audit CSRs in the SPi Tinley, Springfield and Greensboro Offices.  less

    customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 1779 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Blog Writer, Article Writer, Customer Service

    Over the last 8 years, I have attained proficiency in Customer Service, Blog writing, Article Writing, Data entry skills and Email response handling. I have specialized in article writing skills. My core competency lies in understanding the nature of the … more

    Over the last 8 years, I have attained proficiency in Customer Service, Blog writing, Article Writing, Data entry skills and Email response handling. I have specialized in article writing skills. My core competency lies in understanding the nature of the job. I am seeking opportunities to provide you the best talent which I possess in article writing and Internet research to build up your business. I also have experience in Email response handling, Sales and Marketing and Customer Service.  less

    customer-service 00 more less
    • $6.67 HOURLY RATE
    • 4.8
    • 7586 HOURS
    • INDIA
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 7 TESTS
  • customer service representative

    To obtain a position that will provide an avenue for growth, be able to share creative and innovative ideas, and to provide remarkable quality service that would establish excellent professional relationship with odesk employers.My goal is to delight customers … more

    To obtain a position that will provide an avenue for growth, be able to share creative and innovative ideas, and to provide remarkable quality service that would establish excellent professional relationship with odesk employers.My goal is to delight customers/clients by satisfying their needs (efficient and strategic solution to a problem, correct and accurate information to an inquiry, etc.) and even exceeding their expectations by going the extra mile. I have been in the call center field for 4 years now.My skills/experiences cover areas such as Customer Service, Data Entry, Personal Assistant, Web Research, Email Response Handling, Transcription or other Administrative works, Writing and Translation. I am also interested in Telemarketing & Telesales, Advertising, Email Marketing, and Voice Talent. I'm a flexible, hardworking individual who is capable of multitasking and has the passion for learning and exploring new things. When given a project, I set goals and do everything in my power to achieve them. I work with integrity.  less

    customer-service 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Experienced BPO Practitioner has solid US financial background

    Over the last 10 years, I have developed different skills necessary for someone to be successful in a BPO/Contact Center Industry using my analytic,multi-tasking skills coupled with knowledge in the investigation of credit card fraud.My core competency … more

    Over the last 10 years, I have developed different skills necessary for someone to be successful in a BPO/Contact Center Industry using my analytic,multi-tasking skills coupled with knowledge in the investigation of credit card fraud.My core competency lies in assisting customers with credit card issues over the phone or through email and chat support accompanied with a warm and friendly manner of converstation resulting in a great experience. I am currently looking for a position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. I want to enhance my customer service relations as well as gain more knowledge in being a virtual assistant.  less

    customer-service 00 more less
    • $7.78 HOURLY RATE
    • 4.4
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Call Center Specialist

    I have six years of experience as call center supervisor, QA team leader, and assistant B2B operations manager. I am an expert in data collection/entry, customer service, and admin support. I had been responsible for organizing a B2B QA … more

    I have six years of experience as call center supervisor, QA team leader, and assistant B2B operations manager. I am an expert in data collection/entry, customer service, and admin support. I had been responsible for organizing a B2B QA team for an international data collection company. I have also had 3+ years experience as freelance online ESL instructor and 1+ year experience as ESL academy instructor. I am seeking opportunities to help build a reliable admin support team for you and your business, and serve in any capacity where my experience in call center and ESL teaching can be gainfully utilized.  less

    customer-service 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 367 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Experienced Customer support (English Profficient)

    After I finished Bachelor of Science in Nursing I immediately worked as a customer service representative in one of the biggest telecommunication company based in the U.S.A. for almost 3 years where I was trained and had mastered … more

    After I finished Bachelor of Science in Nursing I immediately worked as a customer service representative in one of the biggest telecommunication company based in the U.S.A. for almost 3 years where I was trained and had mastered my English skills. After working in call center I've become a frellancer and working mostly to clients via odesk as an email specialist, lead specialist and as a customer service representative again. Being a customer service representative trained me to become more sensitive to people's satisfaction and needs. I learned how to be more patient, understanding and hardworking individual to assist the customers and to meet the company's expectations. I was also able to learn how to do multitasking like listening to the reason for call,jotting down necessary information, come up for a solution to assist the customers and to provide options and up sell other products of the company. I really enjoyed my previous job that I decided to continue this career. I know how to use the Microsoft Office Tools,knows how to navigate websites and how to communicate via live online chat to assist the customer and just in case that I will be needing other tools to assist customers I am very much willing to undergo trainings. I also have an experience in telemarketing and lead generation while teaching foreign nationals both online and actual as part time class for several years.  less

    customer-service 00 more less
    • $7.78 HOURLY RATE
    • 4.0
    • 697 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 8 TESTS
    ASSOCIATED WITH:
  • Blogger, Data Entry Professional

    I am looking for a part-time job that suits my field of specialization, to gain more knowledge and to share my skills and abilities for the improvement and growth of the agency. I write blogs and articles of all sorts and I am patient in researching the information needed to support it.

    customer-service 00 more less
    • $8.89 HOURLY RATE
    • 4.2
    • 12 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Virtual Assistant/ Recruiter

    I believe in the quality of mental freedom and intellectual analysis. I consider myself as a mouthpiece for innovative ideas, thus I am a vessel for spreading information through artistic expression such as writing and painting. I am willing to … more

    I believe in the quality of mental freedom and intellectual analysis. I consider myself as a mouthpiece for innovative ideas, thus I am a vessel for spreading information through artistic expression such as writing and painting. I am willing to sacrifice personal needs for the good of others. I can definitely stay late just to finish an assigned task or job requirement. I am fiercely independent that you can just give me the details of any project and I will do the rest. However, I understand the need to relate to others and hear a variety of opinions. In order to turn my weaknesses to strengths, I welcome suggestions or comments. Because I have a great desire for knowledge, I would greatly appreciate if I am given consecutive projects.  less

    customer-service 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 2 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Customer Service, Medical Writing, Editing,Web Researcher,Data Analyst

    Over last 3 years i have gained experience in Customer service with Firms like, IBM, 3 Global services. I am seeking opportunity to provide you with best of Customer Service, Writing, Editing, Data analysis,web researching as per your needs.Quality work assured.

    customer-service 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1138 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
loading