Customer Service Specialists

Showing 3,191 freelancers

Customer Service Specialists

Showing 3,191 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,430 Customer Service projects are completed every quarter on oDesk.

2,430

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.69.

4.69

Last updated: February 1, 2015

  • Customer Service Manager

    I'm a professional and motivated customer service advocate with 6+ years' experience in customer service settings with proficiency in social media marketing, project management and photo editing. My core competency is to deliver excellent customer service which will highly … more

    I'm a professional and motivated customer service advocate with 6+ years' experience in customer service settings with proficiency in social media marketing, project management and photo editing. My core competency is to deliver excellent customer service which will highly contribute to your company's long-term success!  less

    english customer-service social-media-marketing outbound-sales call-center-management email-handling virtual-assistant adobe-photoshop copywriting 00 more less
    • $9.00 HOURLY RATE
    • 4.4
    • 32 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Web Research | Data Entry | Translator | Proofreader

    As a new odesk user but vast experienced on freelancing my main objective is to provide excellent service, with timely, accurate, and professional results. Frelancing is my passion. I learn fast, I follow instructions very well, I am always reliable … more

    As a new odesk user but vast experienced on freelancing my main objective is to provide excellent service, with timely, accurate, and professional results. Frelancing is my passion. I learn fast, I follow instructions very well, I am always reliable and trustworthy. ♦ I offer top quality, responsibility and acuracy in every job. ♦ I have an outstanding employment history to back up my experience and could provide you with top of the line performance. My zone of expertness : Data Entry Expert\Research and Data Analyst Expert\Data Conversion expert in any format\Translator expert-eng\Excel Guro\Database Creation and Blog & Forum posting or any Business related project. ♦ I can also provide e-mail, ticket and phone support and will do everything I can to delight your customers. ♦ I am a full-time freelancer and can work Australian or U.S. business hours.  less

    facebook-marketing twitter-marketing customer-service data-analysis translation data-entry internet-research article-writing proofreading social-media-marketing 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 10 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 14 TESTS
  • Data Entry/ Virtual Administrative Support Specialist

    If you are looking for a professional who is committed to delivering quality service; then look no further.I have 14 years of Administrative experience working with diverse cultures. I am dedicated, reliable and honest about my abilities, practicing due … more

    If you are looking for a professional who is committed to delivering quality service; then look no further.I have 14 years of Administrative experience working with diverse cultures. I am dedicated, reliable and honest about my abilities, practicing due diligence and have a keen eye for details. I am able to communicate fluently in English, written and orally; delivering quality and on time. I am a problem solver who believes that the quality of the service I deliver reflects my professional work ethics. I have listed some of my areas of expertise below: Data Entry Microsoft Office Suite Customer Service E-mail Handling Calender Management Internet Research Invoicing & Inventory Academic Writing Report Writing Copy Writing  less

    microsoft-excel customer-service microsoft-word organizational-development email-handling report-writing call-center-management google-docs administrative-support virtual-assistant 00 more less
    • $6.00 HOURLY RATE
    • 4.3
    • 44 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Bilingual Virtual Assistant Personal Assistant Project Manager WP Edit

    I am a self-starter, self-motivating, professional individual who works as a team player and has the provider's best interest at hand. I have a fully equipped home office (computer, email, high speed internet, printer, fax, scanner, smartphone, Skype) at … more

    I am a self-starter, self-motivating, professional individual who works as a team player and has the provider's best interest at hand. I have a fully equipped home office (computer, email, high speed internet, printer, fax, scanner, smartphone, Skype) at my disposal to best serve my clients/providers. Over the last 10 years I have organized, coordinated and led several women's organizations as well as ran my own business from home. I am a detail minded and multi-tasking individual. I am fluent in both, written and verbal English skills. I am fully bilingual in English/Spanish. I possess no accent in either language. My administrative skills include typing 60+wpm, knowledge of both Word and Pages, knowledgeable on Excel and Numbers, as well as Powerpoint and Keynote as well as WordPress blog editing. I have some experience in the following areas: HTML, graphic designing and web designing. I have a flexible schedule and I am available to work according to your project, be it small or large. No job is too small nor too large for me. I am here to assist you.  less

    microsoft-word microsoft-excel microsoft-powerpoint microsoft-outlook-development adobe-creative-suite administrative-support microsoft-access internet-research customer-service customer-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 6436 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Accountant, Bookkeeper, Data Entry, Researcher and Virtual Assistant

    I am seeking opportunities that can help me practice my skills and knowledge. Also, opportunities that can provide me a career growth. I have knowledge in Microsoft applications like Word, Excel, Access, Powerpoint. I acquired these skills during my 12 … more

    I am seeking opportunities that can help me practice my skills and knowledge. Also, opportunities that can provide me a career growth. I have knowledge in Microsoft applications like Word, Excel, Access, Powerpoint. I acquired these skills during my 12 year work experience as an accountant. I can perform the duties of an accountant from recording up to the preparation of financial statements. Currently, I am using Peachtree, MYOB and Quickbooks Accounting Software. I used Delphi and ACCPAC with my previous employers. I also have basic knowledge in Visual Basic C, SQL and Photoshop. I acquired these knowledge during my masteral studies in information technology. I am a fast learner and has good analytical skills. I am keen with details. I can work under pressure with minimum supervision and can hand deliverables on time. I can type 45 to 50 words per minute. If given the chance, I aim to prove my buyers that I am a very good provider. I have my own computer in my room. I'm using dsl at home and in the office for faster internet connection. I also have a paypal account for a faster payment transaction. I have a skype and gmail account. I think with the skills, work traits and work experiences I possess, I only need a good buyer to prove my claim.  less

    myob-administration peachtree-accounting intuit-quickbooks accounting oscommerce wordpress data-entry internet-research microsoft-access microsoft-excel microsoft-word virtual-assistant customer-service photo-editing administrative-support data-encoding data-mining bookkeeping 00 more less
    • $10.00 HOURLY RATE
    • 4.8
    • 8844 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 14 TESTS
  • 1st place Spanish Spelling Skills/4.9 Spanish Vocabulary Skills Test

    During the past three years I have written essays, sales texts, poems and articles. My goal is to provide business professionals who require a Spanish writing service with high quality texts. I am interested in any kind of Spanish writing … more

    During the past three years I have written essays, sales texts, poems and articles. My goal is to provide business professionals who require a Spanish writing service with high quality texts. I am interested in any kind of Spanish writing job since I love reading in Spanish, working on my laptop, and writing; I am patient, highly organized, committed to my client's needs, and I can work well under pressure. I am also a proofreader, sales writer and copy-writer. Some of my skills are: A thorough knowledge of the Spanish grammar Social literacy Creative writer Customer care Typing speed: 45 wpm  less

    article-writing research-papers customer-service spanish creative-writing article-submission customer-support 00 more less
    • $5.00 HOURLY RATE
    • 4.9
    • 96 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Writer, translator and administrative assistant

    With my great English and Slovenian language knowledge, I am a perfect candidate for any translation task from English to Slovenian language and vice versa. As a student, I have received Silver Cankar Award for Slovenian language on a national … more

    With my great English and Slovenian language knowledge, I am a perfect candidate for any translation task from English to Slovenian language and vice versa. As a student, I have received Silver Cankar Award for Slovenian language on a national level competition. Besides in writing various texts in Slovenian language, I also have experience in writing blog posts, articles, reviews, reports and essays in English language. In the past I have been working as an administrative assistant (international office, restaurant and document process company), so various administrative tasks are no problem for me. I can manage pretty well any repetitive task as data entry or Internet research. Within my job assignments was also translation of various texts from Slovenian to English language and vice versa. I also have gathered many different experiences working as receptionist, librarian, interviewer, promoter and server in a restaurant. I am very skilled user of programs from Microsoft Office and Google Docs group; I have general knowledge about many other programs too. Very creative and motivated freelancer, available to the client anytime. I can communicate fast and regularly. Give me an opportunity and I will prove my talents with hard work.  less

    english writing slovenian translation-english-slovenian translation-slovenian-english microsoft-office internet-research data-entry social-network-administration customer-service 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1 HOURS
    • SLOVENIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 12 TESTS
  • Mgmt-Team Lead-Customer Care-V.A.-Sales-Writer

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities … more

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,  less

    salesforce-app-development public-relations internet-research data-entry article-writing creative-writing customer-service negotiation hospitality customer-support 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 6703 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 16 TESTS
  • Personal Asssitant/ Data Entry/ Amazon/Ebay/Auctiva/Nijuyon

    I follow briefs with great precision, I have an eye for detail and I am very flexible with regards to work hours and deadlines. I have an experience in different DATA ENTRY JOBS with an ability to work on deadlines … more

    I follow briefs with great precision, I have an eye for detail and I am very flexible with regards to work hours and deadlines. I have an experience in different DATA ENTRY JOBS with an ability to work on deadlines and prioritize and organize workload to deal with changing demands. I also have extreme experience and knowledge in AMAZON, so my output files will be Print Ready Files if need be. Through my creative approach to projects, I help my clients and their brands meet their full potential. I continually challenge myself to deliver the simplest, most effective, efficient and creative solutions. I have acquired valuable experience in creating Amazon listing, Amazon CSV file upload, Ebay listing and sourcing, Auctiva, Nijuyon, Web Research, Data Entry, Microsoft Office Works, etc. I work quickly and confidently and I love what I do. I am extremely motivated, I learn quickly and I have strong analytical skills. I take a lot of pride in a job done well and set high standards for myself to ensure the work I produce is of a consistently high quality. You will find that I am an extremely fast learner and highly adaptable to the demands of a new workplace. I have had to learn a number of new skills at my previous company, often in a self directed capacity. I expect to hit the ground running in any new job. I have a reliable internet connection and have a Skype ID for faster communication. I am willing to learn new tasks too and can do training if needed. Looking forward into more jobs and career.  less

    customer-service microsoft-excel data-entry image-editing pinterest-marketing 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 3539 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 4 TESTS
  • MANAGER with Writing, Customer Service, SEO, SMM and HTML EXPERIENCE

    For the last 8 years, I worked online as transcriptionist, newsletter design worker, virtual assistant, social media expert and have also been managing a team of colleagues and have trained several people to work on Office Autopilot, Worketc as well … more

    For the last 8 years, I worked online as transcriptionist, newsletter design worker, virtual assistant, social media expert and have also been managing a team of colleagues and have trained several people to work on Office Autopilot, Worketc as well as Basecamp. I have great grounding for SEO and SMM and have written different blog posts, articles and handled several writers under me as the Overall SEO Team Manager (i.e. managing not only writers but SEO Assistants and SEO Assistant Managers as well.) I dabbled in researching, customer service, some web page design, and data entry projects.I specialized on end-to-end data entry and customer service and seeking opportunities to start from ground work, copying from source, as well as doing proofreading and enhancing, while thoroughly making sure that the exact data is placed in the finished project.I have also skills in Adobe, Corel, Siebel sytems 7.0, the basics for MS Windows, i.e., Word, Excel, PowerPoint and Access.  less

    customer-service management-skills data-entry helpdesk-support six-sigma article-writing seo english web-design forum-posting 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 10589 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 20 TESTS
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