I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative assisting field, I love to learn, and I
I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative assisting field, I love to learn, and I am always up to a challenge whenever the situation arises. I am a people person and I get along well with others, while also working efficiently on my own. I am seeking a position where I can grow, develop, and excel while giving my best to an employer.
MTI College (Certificate in Microsoft Office)
San Jacinto College / GED
ACHIEVEMENTS, SKILLS, AND ABILITIES
• Quick Learner with a working knowledge of computer software, hardware, networking, operating systems, and security applications.
• Outstanding communication skills: demonstrated background working well with co-workers and customers.
• Proven and advance ability in multi-tasking, organization, troubleshooting, and problem solving.
• Ability to stay calm in high pressure situations
• Operating Systems: DOS, Windows 98/2000/XP/VISTA/7
• MS Office (Word, Excel, Outlook, PowerPoint, Access, Publisher, OuickBooks, MAS 2000, and Adobe
• Ten Key - 9851+kph, Typing - 50+wpm
• Strong Internet search ability
Shopper (independent contractor) – (September 2010-Present)
I work with many different agencies as an independent contractor. I go from one company to another company to evaluate the stores and employees to make sure the store is presentable and the employees are doing their jobs right.
Advantage Staffing, Lake Charles, LA - Temporary Work - (April 2010 – August 2011)
Calcasieu Parish School Board (Oct 2010-August 2010) – Clerk (Technology Help Desk) – Customer Service, Data Entry, telephone support, scan, fax, inventory tracking and stocking, generating work orders.
Mcjunkin-Redman, 6 to 8 weeks (April 2010 –June 2010) - Receptionist – customer service, filed, answered multi-line phones, and scanned.
Mcjunkin-Redman, Galena Park, TX (February 2008 - June 2008)
Sales Assistant / Expediter
Sales Assisting - Assisted the sales staff with orders and customers. Enter orders and billed customers.
Expediting – Made sure vendors and warehouse got orders out on schedule and kept customers updated on the progress of orders. Troubleshoot problems with orders and resolved them in a timely fashion.
Assist in answering multi line phone system.
AmSpec Services, Galena Park, TX (September 2005- February 2007)
Administrative Assistant /Cleaning
Generated reports in Excel, invoiced in MAS 2000, generated a 3 month revenue report, generated purchase orders, and ordered all supplies, inventory tracking, stocked inventory, generated employees time sheets, received and distributed mail, all general administrative duties, multi-lined phone system, customer service, bookkeeping, data entry, and cleaned office after hours.
VitalThought, Webster, TX (June 2004 - April 2005)
Administrative Assistant/Personal Assistant
Logged payments in QuickBooks, made payments, received payments, generated reports, scheduled travel plans for CEO, inventory tracking, ordered all supplies, stocked inventory, all general administrative duties, answered multi phone lines, customer service, and data entry. I took care of CEO’s personal needs while he was out of town. I checked mail, picked up laundry, and made payments.
References available upon request