Process improvement Freelancers

Showing 17 freelancers

Process improvement Freelancers

Showing 17 freelancers

  • Project Manager / Process Manager / Technical Writer / Trainer / Coach

    Telecommunications Manager of 20+ years with a Fortune 100 company. I returned to the work force after early-retirement. Working as an individual contractor allows me to choose projects I enjoy, and where I can most effectively make an impact. My … more

    Telecommunications Manager of 20+ years with a Fortune 100 company. I returned to the work force after early-retirement. Working as an individual contractor allows me to choose projects I enjoy, and where I can most effectively make an impact. My forte' is experience in high profile Project Management. My most recent corporate project was overseeing 300+ international personnel with a budget of $7.5M. I now work independently with smaller groups on a limited basis. I am also certified as a Process Evaluation Manager, trained to assess existing processes to identify synergies and duplication in the effort to improve efficiency and production. This pairs well with my technical writing skills to create training documentation and user manuals as a result of process improvements. Overall, I work well with people, and take pride in tackling problems to a successful solution in the time-frame negotiated.  less

    project-management business-writing article-writing business-coaching process-improvement 00 more less
    • $55.56 HOURLY RATE
    • 5.0
    • 2372 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Systems Analyst, ITIL , PMP & Six Sigma Process Improvement Specialist

    I am Lean Six Sigma Black Belt Professional who is thinking and talking in terms of creating business solutions, not just building software systems.Creating viable solution that unites the business and IT on projects. I am a modeler of … more

    I am Lean Six Sigma Black Belt Professional who is thinking and talking in terms of creating business solutions, not just building software systems.Creating viable solution that unites the business and IT on projects. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. The most important responsibilities of mine are to act as a communication conduit between the stakeholders and the team . I represent the stakeholder community to the development team and translate the business needs for them. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects I believe that my strong technical experience and education is making me a very competitive candidate for any Business process and system analysis position. The key strengths that I possess for success in this position include, but are not limited to, the following: ► My experience is over 16 years as business process and system analyst ► I have extensive experience in business & systems requirements analysis with detailed documentation using various methods like process flow diagramming, use-case/ UML diagram, ERD, Screen mockups and Data flow diagramming using Balsamiq, Visio and Smart Draw and multiple process diagramming tools. ► I apply my experience as a Certified Lean Six Sigma Black Belt in Business process and software requirements analysis continuous improvement for business processes based on Agile/Scrum Methodology. ► I apply all the technical skills such as Critical thinking and Problem solving for identifying improvement opportunities. ► Solution-focused professional with excellent interpersonal and rapport-building skills. ► Responsible, loyal, reliable, and independent with high level of enthusiasm and creativity. ► Self-motivated professional achieve results and have superior ability to coordinate and perform several projects simultaneously. Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb  less

    process-improvement process-architect six-sigma business-analysis requirements-analysis information-architecture functional-testing project-management database-modeling technical-analysis manual-testing 00 more less
    • $38.89 HOURLY RATE
    • 4.9
    • 3216 HOURS
    • EGYPT
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 10 TESTS
  • Expert in Accounting / Quickbooks & Other support Management tasks

    My objective is to provide high quality services to my buyers / clients in the fields of Accounting, Bookkeeping, Finance , Tax, Corporate, HR and other support management tasks at international level in order to earn fair amount of money and to develop good relationship with people around the globe whom i work for.

    bookkeeping accounting hrm intuit-quickbooks myob-administration xero tax-preparation salesforce-app-development sales-management project-management process-improvement proofreading sage-peachtree-complete-accounting peachtree-accounting 00 more less
    • $35.00 HOURLY RATE
    • 4.8
    • 9574 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Facebook Ads Manager, Project Manager, Operations Manager,

    Of all internet marketing efforts, I feel Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So if you are sitting on the fence about FB … more

    Of all internet marketing efforts, I feel Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So if you are sitting on the fence about FB advertising as you just don't have the time or the right people to take the learning curve, you should seriously consider hiring me to get your targeted advertising off the ground. Or if you've already tasted how good FB advertising can be for your business, you should hire me to keep it flying high. I have been managing Facebook advertising for clients the last couple of months and find it very rewarding both for my clients and for me! I have tried and tested several ads and campaigns and have created reporting systems that make some sense of Facebook's confusing reports. I've attended several webinars by experts and brainstormed a few. I maintain a close eye on ad/campaign performance and create new ads or edit existing ads according to audience reactions. I have more than 20 years experience in managing projects, organising and simplifying complicated processes, creating appropriate documentation to capture important data, hiring staff, writing and editing content, transcribing audio clips, creating presentations, web research, etc. I worked as a personal assistant to top management in 4 different organisations (Calcutta Jute Industries, Growmore Business Associates, Maranatha Charitable Organisation, Willingdon Hospital) over a period of ten years (1988 to 1998) which included extensive administrative work involving independent decision-making and business correspondence. I also ran a small business for 12 years (1996 to 2008). I simultaneously worked in the field of clinical research as a freelance clinical trials coordinator in several hospitals in Chennai which involved considerable documentation, data entry and compilation, independent correspondence, etc. Both these fields involved extensive data entry and database management. I have since headed a clinical research site management organisation, Merit Medical and Allied Sciences Pvt. Ltd. in Chennai as the CEO from 2007 to 2009. As it was a start up, I did everything that is required to set up the organisation from finding the right location, hiring the right staff, interacting with clients, putting together business proposals to setting up processes and documentation. In Dec 2009-Jan 2010, I volunteered my administrative and content writing skills to a social organisation, Zamar Educational and Charitable Trust, in assisting them with their fund-raising campaigns, sponsorship programs, and correspondence. I also volunteer at The Banyan, a not for profit that works with destitute persons with mental health issues. I help with compiling, writing, and editing content for their blog, website, and newsletter. I also help with various administrative tasks that include creating processes and preparing documentation.  less

    project-management business-plans business-development business-process-modelling process-improvement presentations content-writing article-writing internet-research seo-keyword-research data-entry recruiting email-handling facebook-marketing 00 more less
    • $33.33 HOURLY RATE
    • 4.8
    • 4719 HOURS
    • INDIA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • nothing is impossible... just try me .....

    I am a committed and goal oriented person with a varied skill sets. I have worked in banking system for 14 Years. I have worked in various positions like, Branch Manager, Risk Management, and Recruitments. Process and Project Management along … more

    I am a committed and goal oriented person with a varied skill sets. I have worked in banking system for 14 Years. I have worked in various positions like, Branch Manager, Risk Management, and Recruitments. Process and Project Management along with Marketing are my strength. I have worked as a Project Manager, Successfully completing 15 projects.I have Written Business & Marketing Plans (I have helped about 7 companies to start up . I provide consultancy for sales and marketing) Content for the websites ( Complete web sites, including legal T&C and different policies) Article for Online magazines. I have also been working in admin and VA roles.  less

    project-management strategic-planning business-plans process-architect marketing-strategy process-improvement sales-management business-proposal-writing policy-writing travel-writing b2b-marketing direct-marketing market-research business-analysis business-models business-development business-process-reengineering business-scenario-development business-process-modelling business-continuity-planning product-management 00 more less
    • $8.89 HOURLY RATE
    • 4.7
    • 3497 HOURS
    • BELARUS
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Sr Business Analyst, CBAP, BPM, Trainer, Process Improvement

    Proud to be Certified Business Analysis Professional™ (CBAP®) and ODesk endorsed Top 5% Consultant. My objective is to continue excelling as Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Business Process … more

    Proud to be Certified Business Analysis Professional™ (CBAP®) and ODesk endorsed Top 5% Consultant. My objective is to continue excelling as Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Business Process Analysis (BPA) • Documenting/modeling AS-IS and TO-BE processes, rules and data • Requirements Analysis, Trace-ability and Management • Documenting BRS, SRS, FRS, RFPs • Quality Management , Requirements Audit • Creating wireframes, mock-ups and overall User Interface design • General management, SDLC/Agile, Co-ordination, • Training and mentoring in the area of Business Analysis, BPM, BRMS • Process improvement and Centre of Excellence Professional Highlights : • Over the past 16 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-servier, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with. Primary responsibilities I carried out during various projects in past few years: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on quality of organization wide RFPs/requirements from various application domains, as part of my lead role in requirements management workflow team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements and detailed level functional requirements, gap analysis and design. • Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities. • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models or screen definitions, worksheets containing critical information like user groups and performance requirements. • Assisting IT staff in technical design, testing strategy, test case reviews/testing/QA. Assisting business staff in planning smoke tests. Extensive interaction with outsourced vendors for Oracle R12 integration points. • Active participation in overall project planning, status tracking, document control, traceability and post closure activities. Kept tabs on quality and governance throughout the project, for all the in-scope interfaces. • Extensive QA/testing and reviews of partner integration B2B transactions(data) to ensure those are per specs. • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s. • Designing client specific BPM Methodology based on industry best practices. • Training and mentoring aspiring or entrant Business Analysts with Business Analysis, BPM/BRMS, Quality guidelines and process expertise. • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team.  less

    business-analysis requirements-analysis microsoft-visio microsoft-excel microsoft-powerpoint agile-software-development uml functional-testing user-acceptance-testing technical-writing technical-documentation creative-writing blog-writing six-sigma j2ee xml manual-testing usability-testing natural-language-processing process-architect business-process-modelling business-coaching business-process-reengineering software-testing requirement-management balsamiq wire-framing ui-design appian-bpm-suite process-improvement 00 more less
    • $40.00 HOURLY RATE
    • 5.0
    • 1424 HOURS
    • INDIA
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 13 TESTS
  • ITILv3 Foundations Certified / Microsoft Professional / Tech Writer

    I am here to build honest and productive working relationships. I bring with me 14 years of professional experience - with 10 years of Customer Service and Technical Support experience. I am a fast learner and am always eager to learn … more

    I am here to build honest and productive working relationships. I bring with me 14 years of professional experience - with 10 years of Customer Service and Technical Support experience. I am a fast learner and am always eager to learn new things while providing top notch services to my clients. I aim to build a solid reputation in the oDesk community by providing my clients their time and money's worth. Over the last 9 years, I have worked in the customer service industry, providing support for technical related concerns for Toshiba Computers, Dell Computers and most recently, for enterprise IT Service Desks. For the last five years, I had been working as a Technical Trainer for service desk agents. For the past year, I held the responsibilities of a Global Training Coordinator where I am tasked to ensure that Training for IT Services are rolled out to all Global Processing Centers (GPCs). Previous to the post above, I had been a Help Desk Training Specialist for service desks for more than five years where I worked for the successful transition of four different accounts. I hold certifications for ITIL V3 Foundations, Microsoft Certified Professional - Managing and Maintaining Windows Server 2003 and a Yellow Belt for Six Sigma. Please feel free to contact me. I am available at your service.  less

    customer-service helpdesk-support technical-support customer-support hardware-troubleshooting process-improvement 00 more less
    • $6.99 HOURLY RATE
    • 5.0
    • 1582 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 12 TESTS
  • Project Manager, Joomla and Wordpress Developer, TSR/CSA Manager

    Over the last 12 years I've been working on various companies with various job responsibilities and functions. From being a Visa Site SME, team manager, website developer and project manager I was able to become good in my chosen … more

    Over the last 12 years I've been working on various companies with various job responsibilities and functions. From being a Visa Site SME, team manager, website developer and project manager I was able to become good in my chosen field putting personal growth and development in priority rather than personal interest. I treat a company with respect and I take care of it like it was my own. I go beyond extra mile if necessary and proactively ensure company's success.  less

    project-management website-development adobe-photoshop wordpress joomla cs-cart interspire zend-framework risk-management web-content-management microsoft-excel minitab audio-production article-writing magento prestashop process-improvement crm six-sigma sap-fico seo 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1949 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 8 TESTS
  • Google Domination SEO Expert & Traffic Generation Specialist

    I am an ambitious, highly motivated, positive self-starter that is goal and results oriented. I have excellent work ethics due to my strong organizational skills, attention to detail and passion for success in business. I love challenges and will put … more

    I am an ambitious, highly motivated, positive self-starter that is goal and results oriented. I have excellent work ethics due to my strong organizational skills, attention to detail and passion for success in business. I love challenges and will put forth any amount of effort that it requires to master the challenge at hand. I am able to multi task and can see the overall picture in any given situation to get to the underlying issues for quick decision making. I have spent the past 10 years becoming an expert SEO Specialist which can easily be seen by typing my name "Sherrie Chastain" into Google where you will find pages of articles, press releases, social media posts and websites that I have created. I create, design and manage SEO optimized websites including ecommerce websites plus Google compliant landing pages. I also create a variety of different types of SEO mobile websites. Once their online presence is complete I follow up with either creating and implementing successful Internet marketing campaigns or train the businesses and their staff to implement these campaigns in-house. My Skills include but are not limited to: 1) On and off page SEO 2) SEM and paid online advertising 3) Online and offline press release creation and submission 4) Social media marketing 5) Email and newsletter marketing 6) Loyalty program creation and implementation 7) Branding campaigns 8) Reputation management 9) Text, banner and media advertising 10) PURL postcard marketing 11) Video and podcast creation and marketing campaigns 12) E-book and white paper campaigns 13) Split and variable testing for higher conversion rates to increase ROI 14) Analyze linking structure for increased traffic flow 15) Analytics programs and webmaster tools installation for evaluation of statistics 16) Identify additional revenue streams to increase profitability 17) Campaign creation targeted to increase frequency and amount of purchase 18) Real time traffic analysis for moment of truth strategy implementation 19) Proximity Marketing creation and implementation using mobile devices I look forward to helping you achieve your goals.  less

    press-release-writing copywriting article-writing wordpress social-bookmarking ebook-design brand-management account-management project-management product-management online-community-management web-content-management sales-management internet-marketing presentations process-improvement proofreading video-production presentation-design pinterest-marketing 00 more less
    • $177.78 HOURLY RATE
    • 5.0
    • 2377 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 3 TESTS
loading