Until 2013 I worked as a consultant and a marketer for several leading Swiss IT consultancies within the salesforce.com and Microsoft ecosystems of business software. Since then I am a self-employed trainer and consultant. I also lecture about Enterprise 2.0, Social CRM, and Cloud Computing at SOMEXCLOUD Social Media Academy in Zurich, Digicomp Academy in Zurich, and at several universities of applied sciences in Switzerland. I studied economic history, media studies and business administration at the universities of Bern and St. Gallen. Since then, I received further training in marketing and public relations.
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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.
Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On oDesk, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.
CRM Job Cost Overview
Typical total cost of oDesk CRM projects based on completed and fixed-price jobs.
oDesk CRM Jobs Completed Quarterly
On average, 188 CRM projects are completed every quarter on oDesk.
Time to Complete oDesk CRM Jobs
Time needed to complete a CRM project on oDesk.
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CRM oDesk freelancers typically receive a client rating of 4.62.
I am a results-driven professional with success managing a broad range of corporate initiatives while planning, analyzing, and implementing solutions in support of achieving objectives. For 20 years I have helped nonprofits, local governments, and for profit businesses develop and implement strategic plans; manage multimillion dollar projects; implement training initiatives; prepare business plans and grant proposals; conduct research; develop program, conduct needs analysis and measurement and evaluation efforts; design and implement marketing and social media campaigns, and qualify for tax exempt (501(c)(3) status from the Internal Revenue Service. I also freelance as a voice over artist in English and Korean. (voice talent, voice work) and bring 6 years of voice work experience along with 7 as a theatre actor and 2 years as a radio host.
A creative and organized project manager, with a wide variety of skills in many different areas. Being a big fan of the world renowned business coach Brian Tracy, Joakim has developed strong task management skills as well as adapted healthy work-life routines to stay as sharp as possible. Areas of expertise: ★★★★★ - Project Management ★★★★★ - Community Management ★★★★✩ - Online Marketing (incl. CRM) ★★★★✩ - Customer Monetization ★★★★✩ - Product Design / UX Design ★★★✩✩ - Business Development Joakim is commonly described as a person with a great sense of humour and a positive attitude, believing that anything is possible if you put in enough effort.
David Lormor Agency Contractor
I am a native Filipina and an experienced professional with several years in the BPO industry specializing in technical skills and teaching the English language professionally and academically. For the last 3 years, I have held a lead support role for a global publishing company and have been honing my technical skills through phone and email support and continuous up training. My core competencies lie in data processing, internet troubleshooting, OS software and hardware support. I had also gained my academic IELTS with a band score of 7.5 and Berlitz score of C2, proficient user. I have been teaching English to Koreans and Japanese since 2008, and had been an English instructor at a renowned university. My creativity has also landed me freelance work as a graphics designer in our family business that provides novelty items and corporate gifts to major companies in the Philippines. I have relied solely on GIMP and Inkscape for my creative skills. My main objective is to provide excellent service, with timely, accurate, and professional results.
I love what I do and I believe you are only as successful as the knowledge you share. I have more than 20 years of expertise in marketing professional services, and bring an organized and strategic approach to every job. I led the marketing and proposal efforts of three national firms with responsibilities that included; proposal writing and editing, brand management, marketing strategy, advertising and collateral development, research, direct marketing, photography and general marketing services, as well as managing a team of 6 coordinators responsible for producing over 250 technical proposals in one year. I am experienced in crafting project pursuit plans designed to capture multiple levels of business development, building improved decision matrices, and conducting client research and competitor analysis and hold a Foundation level APMP certification. WRITING AND EDITING - Technical and conversational writing skills that captures, thought proof statements, the value a firm provides to the client. MARKETING PLANS, BROCHURES AND BRAND MANAGEMENT - Design and/or redesign collateral materials including brochures, presentations, stationary & business cards, procedure manuals, websites, and more. CRM DATABASE MANAGEMENT - Capturing the relationships of projects to clients and employees is essential to building a business. I take your existing information and create the essential links/relationships and then train your employees how and why to use a CRM system. Report design is also available. PROPOSAL WRITING AND PLANNING- From kick-off through print production I work with your staff to develop schedules, compliance matrices, storyboards and quality review processes to identify gaps and provide guidance on course correction at milestones throughout the proposal process. SELECTED ACCOMPLISHMENTS - Development of a firm-wide Project Pursuit Plan designed to capture multiple levels of business development activities, improved go/no go decision matrix, client research, competitor analysis. - Updated proposal response process from Go/No Go through close-out: redefining scheduling, CRM and filing structures, and value-based messaging. - Implemented internal quality review process reducing errors seen by our "internal" clients by 90%. - Developed and maintained intricate proposal response process including setup and editing of text library. - Established and rolled out a new proposal process improving accountability and quality measures. - Rewriting of all boiler plate text to support value added messaging. - Oversight of all RFQ/P/Interview team kick-off meetings and pre-interview coaching. - Increased success of sales pursuits through the development of creative collateral communication and team collaboration. - Led the development of brand standards and a company-wide strategy resulting in improved brand consistency and awareness. - PR strategy development involving internal and external clients resulting in a 15-20% increase in media hits.
Expert in Java & Android Programming, VBA/Visual Basic 6.0 Employed in a telecommunications company, in customer care, in developing processes and managing the budget and allocations. Interested in developing applications in mobile software, iOS , Android and Windows Phone , and the development of home automation solutions.
I know a little of everything about everything. My professional experience has prepared me for effortlessly handling any situation thrown to me. I have developed the unique and highly desired perspective of being able to understand, relate, and communicate with business leaders. I get it, you are too busy running a business to worry about the mundane details that can make or break you. Who do you trust to get that done when you are stretched so thin? I am that entrepreneurial spirit who steps in to be you voice and advocate. Someone once told me, "You make magic! I give you obscure, random thoughts and you give me a vision that's nearly perfect." I have designed company logos and websites; written RFP's to secure multi-million dollar deals; constructed inspired resumes that have found jobs for family and friends; collaborated on business plans for local start-ups; coordinated events to network our customers and vendors; and the list goes on and on. How can I help you out today?
I am 9+ yrs experience IT professional working with one of world's largest IT Services companies I have extensive experience in working in BI/CRM projects which include designing/implementing CRM implementation on Salesforce, Cloud Data Integration, ETL, Data warehousing, Data Modeling, Analytics, Databases, Reporting platforms etc. My technology stack includes Salesforce, CRM, Informatica Cloud, Veeva CRM, Oracle PL/SQL, Netezza, Cognos, Business Objects, Roambi, SQL Server Have excellent experience in implementing global projects and end-to-end implementations Have worked in Pharma, Banking, Manufacturing and Insurance domains