I have gained experience in a wide range of industries and positions over the past 18 years. My core skills are focused around training and document writing but I also have experience of customer service, hardware and software support, database and network administration, web design, programming and finance. I have worked for large multinationals, government agencies, small and medium sized businesses as well as the family business. Over the past seven years I have worked for the Environment Agency which is a government agency responsible for the protection of land, sea and air in the United Kingdom. Here I have worked in the Finance Department to design and deliver staff training courses along with procedures for new initiatives. My main objective is to use my technical skills to write instruction manuals, knowledge documents and training guides but am able to provide full administrative support, general office skills and an excellent telephone manner.
Computer Networking Job Cost Overview
Typical total cost of oDesk Computer Networking projects based on completed and fixed-price jobs.
oDesk Computer Networking Jobs Completed Quarterly
On average, 53 Computer Networking projects are completed every quarter on oDesk.
Time to Complete oDesk Computer Networking Jobs
Time needed to complete a Computer Networking project on oDesk.
Average Computer Networking Freelancer Feedback Score
Computer Networking oDesk freelancers typically receive a client rating of 4.69.
Microsoft Certified Systems Engineer; Microsoft Certified Professional. Journalist; Transcriber, Subtitles, Travel Planning. US ENGLISH SPELLING: 1st place out of over half a million test takers! 85 Words Per Minute, 100% Accuracy. My Travel Addiction: I have travelled overland by: Public Transport Motorcycle 4x4 Vehicle Through 74 Countries over the last 20 years of my travelling adult life. I have met many interesting people during these adventures and have acquired insight into how the world works. For 2 years I have specialized in transcribing, which I do while travelling, and have acquired knowledge in many different areas, as I prefer to do academic research interviews. All of my clients are extremely satisfied with the quality of my work.
As a Project manager, I have a broad base of technical experience in hardware and software systems development, wired and wireless systems deployment, engineering, vendor relations, sales support and project management. I designed tools, reports, charts and graphs for senior management to provide ongoing, at-a-glance summaries of project status and application prototype performance. I use exceptional verbal and written communications skills in fast-paced, highly visible environments to achieve success. I maintain strict attention to detail, while understanding and responding to the big picture. As a leader, I quickly see what will work and form an optimal strategy and execution plan. My strong technical knowledge has always been a tremendous asset as it increases my communication and organizational skills. I have used these skills to foster strong relationships with my customers allowing them to feel confident in my recommendations of new products and services driving additional revenue to my organization. Those who have supported my projects know that I work tirelessly to resolve hurdles and ensure success. Need help with important recorded information? I will transcribe anything you can throw my way as long as the audio is of good quality. Usually 1 hour of recording could take 2-4 hours for transcription. If you set a deadline I will meet it with time to spare. Job Experience: College Lectures Medical Sessions Group Meetings Interviews
I am a Proofreader, Translator (English<->Portuguese) and a content creator in Sports, Tech Industry and Law. I started learning English when I was 7 years old until I was 19 and now I use it in my daily life, either for studying or reading. I have 12 years of experience in learning Portuguese. I am currently finishing my Master's in Electronics and Telecommunications Engineering. What do you get from me: -High quality work -No spelling errors -On-time deliveries You can also check my website on http://joaodasilva.hostei.com/ Feel free to contact me!
IT Everything and some Video Production. 10 Years decorated service in US Navy with wide ranging experience in technical, electronics, radio/wireless communications, and computer networking. Certified in CompTIA Network+ and Security+, and have the cert numbers and aptitude tests to prove it on my profile. I am quite amiable and pleasant, but I have no need to mince words. If we begin to interact on a professional level then my time and work begin from that same moment, until the job is complete. I prefer that lines of communication about the job and status remain open at all times and in both directions. Located in Mountain Timezone/Denver time, in USA - My hours are flexible, provided I am given at least 24hrs advanced notice.
As an Enterprise Lead Systems Architect In my most recent job, I was directly responsible for the virtual architecture including but not limited to infrastructure design and deployment of a robust vmware multi-site architecture, the supporting network architecture, modular “siloed” clustered racks, NetApp 2240 and 3240 FAS/SAN systems, remote management and notification systems, and user provisioned lab environment that allowed test teams to provision physical and virtual environments on the fly. All systems were subject to DISA based STIGS and IA scans to verify compliance. As the lead, I directly manage several people on my enterprise team and my efforts touch every person on the project in some way. This interaction has allowed me to create a positive rapport with the entire team while keeping a thumb on several area perspectives. I also manage and assist with the install and design of our SharePoint /Project 2010 integration which upon completion was intended to pull in data from various sources including IBM Jazz Suite, custom built data management systems, and several real world diagnostic and filed measurement tools to display varying aspects of project progress and test data. This effort is still in progress and is coming along nicely. Also support the basic user needs including user account management, file share access and organization, PC issues, software installs and upgrades, and training. Finally, I worked with several integration efforts as an advisory capacity on COTS products that were used in fielded builds and R&D efforts. The infrastructure is comprised of 50+ Racked servers, 18 NetApp products, and several Cisco switches, routers, ASA’s and AirPort WAP’s etc… These resources are grouped in “Silos” and setup to be modular for movement to other sites as needed. I also designed and deployed our domain, complete with multiple DC’s that spread out DNS, DHCP, NTP, and AD with cross site architecture in mind allowing users to move from Lab to Lab with common resources and permission sets. I work directly with the network team and IA team on outward facing services to insure security and threat mitigation. I also run Facebook and Skype classes for the elderly with my company's outreach program. I'm versatile and well tempered and I have a decent network of helpful folks that i can lean on if things get tough. From Teaching to Fixing to Disaster Recovery and Risk Assessment Planning to Recording My Radio voice and Audio Editing Skills.. I have a deep bag of Tools. Let me use them to help you with your next project!
My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.
My interests are based on everything that is IT. I also attended specific courses and obtained the title of "Senior Technician of information systems." I am finishing the college course in engineering IT. I know English, German, Spanish and Italian (native language). I have ability to work in teams, interact with people, I am able to occupy positions where communication is important. I am able to use problem solving techniques, make decisions and manage, organize and carry out projects.
To create a wonderful working relationship to my oDesk employer. My core competency lies in client services and was also exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance. I am also proud to showcase my skills in Administrative Support, Web Research, Data Entry, Customer Support,HTML , Wordpress, Asp.Net ,Databases(Oracle, MySQL) I see to it that every project has been done correctly and accurately and can surpass my clients expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain clients trust and satisfaction. Sincere, reliable and remarkable professional work is what you will get.