Seasoned Business Analyst, Business Analysis Trainer/Mentor and Process/BPM Consultant with extensive IT/Business experience across global clients (of varied size and industries). Experience of working across many parts and cultures across the globe such as the India, U.S., U.K., Germany, Australia. Experience of training in Business Analysis and CBAP preparation across individual or small batches from the US, UK. Also have experience of training large size batches from multinational management consultancy and technology services. Proud to be Certified Business Analysis Professional™ (CBAP®) and happy to be ODesk endorsed as Top Rated Consultant. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.
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I’m an IT professional, experienced and pro-active. I work as Project Manager, Software Quality Assurance manager, coordinator, consultant, QA analyst and supporting testing. I developed my expertise working several years for multinational companies. Good communicator (written and verbal) at all levels, including technical, project, programme, and business. I have a proven record of service delivery mostly on software quality assurance which has covered a diverse background in web, desktop and mobile technologies across functional, usability, localisation testing and managing projects. I can assist in the following areas: • Project leading & management • Test Management including Offshore test teams • Test Strategy definition • Test Process definition • Test Plan definition • Test Consultancy • Test Trouble Shooting Expertise: · Crowdsourcing · Agile, Waterfall, V-model, · Windows, mobile devices, cross browser testing. · Leading small testing teams, including onshore and offshore resources. · Liaising with stakeholders, project/programme managers, and development teams. · Test planning and test process design/initiation/improvement. · Estimating timescales and scheduling resources. · Progress meetings and reporting to all levels of management. · Incident and defect management. · Conducting, coordinating and leading peer reviews. · Business requirements/functional/technical analysis and static testing. · Identification of test conditions, design/development of test cases and test procedures.
I have 24 years experience in the IT industry as writer, technician, Project Manager and Manager. Extensive experience in technical writing, executive reporting, technical articles, data management, operations of client services, call centers, software development, disaster recovery, business continuity, support services, quality assurance, and training documentation. I have authored procedure documents, project plans, executive summaries, presentations, Visio workflows, compliance documentation, security control documentation and much more in my years in IT. . Experienced in IT Security Systems, Service Desk, Datacenters and IT Management
Chitra S. Agency Contractor
Over the past 6 years, I've worked as business analyst involved in gathering requirements from clients, preparing proposal, software requirement specification, wire frame, functional requirement document, use case specification, and business rules. Also I've do the QA of the project I've involved analysis at initially. As a QA person I can do various testing such as functional, non functional testing, system testing, load testing etc., Writing test cases and maintain bug tracker As a quality assurance manager, I've vast experience in managing the overall operations, providing profitable solutions for the business to attract and maintain customers. Also successfully leading the team in analyzing and testing web and mobile application, with assurance of quality standards.
I am a hands-on Project Manager with 15 years experience developing bespoke web & mobile solutions for small through to enterprise customers within the Financial Services and Telecommunications industry. Passionate about technology and good user interface design. Computer Science background, specialising in Java. Very strong documentation skills. http://au.linkedin.com/in/beckwest/ - Project estimation, planning & scheduling - Quotation and Statement of Work creation and review - Business & Technical specification creation and review - Test documentation creation, review and execution - UX design and wireframing - Document formatting and template editing - RFI & RFP creation & review
Hassle free and highly professional delivery on every single project that I undertake - If you want it done right, let me do it for you. I have over 10 years Project Management, Business Analysis, Technical Writing and translation experience - German is my mother tongue, but I read, write and speak fluent English which allows me to be effective within both languages. I have extensive Project Management/Business Analysis/Technical Writing experience and have worked for large Telecommunications companies, Investment banks and software development houses.
I started my career in Software Quality Assurance as an intern at Lucidiom Inc, (www.lucidiom.com) provider of photo kiosk solutions to OEM and independent retailers around the world. After getting my degree in Information Technology from George Mason University, I continued to work at Lucidiom as a Sr. Quality Assurance Engineer at Lucidiom till November 2013. Since then I have been freelancing full time, bringing the experience and skills gained as a Sr. member of the QA team in a corporate setting to all freelance projects I take on. I have 7 years of experience in solutions based QA testing with emphasis on mobile testing. I'm proficient in writing and executing test plans and test cases to pinpoint software defects, track bugs, close open defects and validate functionality. I have served as a value-adding member of QA teams and collaborated with cross-functional teams to deliver quality projects.
I'm a managerial engineer, but I work since 1994 in ITC fields, because of my big passion for technologies and computer sciences. I really love to be always in step with the times in all field, first of all the technology. Since I was a child, I have been fascinated by computers so much that I started programming on legacy devices, such as Commodore 64 or Spectrum Sinclair. Even when I was a student, I started work in IT field, first as a tester and then as manager of multimedia applications testing sessions. As soon as I became an engineer, I found a job in a Web Company (Inferentia, now FullSix) and I always work as project manager, planning web projects elapsed times, efforts and costs and managing and coordinating development teams. In this role I managed a lot of very big and complex projects, for clients like Barilla or MPS Bank. As Project Manager, I worked in development of IT systems in various sectors: corporate, industrial, banking, government and so on, gaining an extensive experience and appreciating the best and the worst things of this kind of role. Some projects that I've recently accomplished are: • a web application for municipal administrations, to create manage and delivery legal acts • a web and a mobile application for Sapio (www.grupposapio.it) to manage and control the whole process of testing and regeneration of gas containers • a cross-platform mobile application for MPS group, that allows IB users to perform informative and dispositive banking operations on smartphone or tablet The most projects that I've managed was developed using open source platforms and frameworks, such as Liferay, Alfresco, Aperte WF, and so on.