I am finishing up my bachelors degree, in Aviation Management and flight, at Southern Illinois University. I aspire to fly for a cargo carrier like FedEx for my career. I am more of a hands on worker, but pick up skills fast as they are taught to me. I can adapt to positions easily once introduced and taught. I am good with meeting and speaking to new costumers.
I am new in oDesk but rest assured that I am a dedicated and results oriented person. As a support to that is that I have a good scholastic record and is a dean's lister. I have good comprehension of the English language and fluent both in oral and written. I am also a fast typist. These skills could be of good use to accomplish any assigned task. Rest assured that professionalism and on-time submission will be given utmost importance.
I have been working as an English tutor for three years now. I have also been trained as a Customer Service Representative for a satellite network. I can speak and write in English fluently. I am efficient with my work, can adjust well with changes and I'm also flexible with my time schedule.
I worked in the call center industry for 5 years and decided to do home base work.I'm a fast learner and easy to pick up things that needs to be done, self-motivated, keen to details and efficient to work with. My work experience May 2013 - to May 2014 TECHNICAL SUPPORT 24/7 Customer Philippines Inc. | National Capital Reg, Philippines -Handling Cable Internet/Email Issues -Basic to Advance Network troubleshooting. -Applies technical support policies and procedures to resolve routine issues. -Selling services and features to meet defined sales objectives/goals. Feb 2009 - Mar 2013 (4 years 1 month ) COLLECTION OFFICER Citigroup Business Process Solutions Pte. Ltd. | National Capital Reg, Philippines -Credit Cards/Personal loans/Mortgage -Handling Low to Medium risk for Credit Cards and Personal Loan Accounts -Handling Low Risk for Mortgage Accounts -Locate and notify customers of delinquent accounts by mail, telephone to solicit payment. -Provides debtor alternative payment options
Bahasa Indonesia to English and English to Bahasa Indonesia translation and proofreading. I have translated documents in varying fields and am able to perform scientific, academic (in natural and social sciences), legal, and business translations. I am majoring in Physics and thus have a good grasp on scientific terminologies. When it comes to spelling and grammar, I am a perfectionist not just in English but also in Bahasa Indonesia, which I believe is a rare trait even in the field of translation.
Expert Software Configuration Manager with 23 years of experience. My SCM skills include Version Control, Change Management, Continuous Integration Builds, and Release Management as well as a Tool Admin. My tool skills include Team Foundation Server (TFS), Atlassian Suite (Jira, Bamboo, Confluence, Fisheye/Crucibe, Jira Agile), IBM Rational, CVS, SVN, Git, TeamCity, MSBuild, etc. I install, configure, maintain, and upgrade the tools and can customize them to meet the clients requirements. I am also well versed in SDLC methodologies (Waterfall, Agile, RUP, and any variations). I also help clients create and mature their software development practices per industry standards. I also assist clients with automating tasks to create a stable, streamlined process from Development to Production. NOTE: I didn't find any tests on oDesk that would allow me to demonstrate my skills, so for more information, visit my website http://renwareinc.com/CM-SCM.aspx or look me up on LinkedIn or request a copy of my resume.
A competent and experienced IT project / program manager and BA, with over 5 years experience in managing multi-disciplinary teams of varying sizes and complex programs of work. More than 2 years I have been working in a role of HR process and systems analyst at Mars, Inc (the biggest private FMCG international company). Looking for a challenging project which demands rigor, a high level of drive and dedication and a focus on delivering required result.
I have an extensive experience in providing customer support in different lines of businesses including billing, collections, sales and technical support. My general duties could include handling flight and hotel booking and traveI arrangements, collections through email communications and escalations. I am also well versed in resolving a wide range of customer’s issues and inquiries. I maintain excellent communication skills and problem resolution abilities. This experience allows me to work well in a team as I am able to communicate well to others and listen to take direction. I have always been known as someone who needs to fix any and every problem and insist on things being done correctly, so being a natural problem solver is extremely important for me professionally and personally. I maintain a high-level of confidentiality as this was imperative when working with the different lines of businesses I have been in. My experience has helped me develop a superior ability to manage my time appropriately and be extremely detail-oriented. I have heavy experience in scheduling as my job includes travel and lodging arrangements. This scheduling experience also taught me the importance of the details. I am extremely flexible and versatile while able to maintain a sense of professionalism under pressure. I thrive in a busy and deadline-driven environment and have become accustom to last-minute changes, cancellations and additions and am able to maintain my composure, handle any necessary task and then return to my previous project. The skills and qualities that I have developed are proven to be invaluable, as well as assist me in learning new skills and qualities fast and to the best of my abilities.