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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.
Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.
Customer service Job Cost Overview
Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.
oDesk Customer service Jobs Completed Quarterly
On average, 2,750 Customer service projects are completed every quarter on oDesk.
Time to Complete oDesk Customer service Jobs
Time needed to complete a Customer service project on oDesk.
Average Customer service Freelancer Feedback Score
Customer service oDesk freelancers typically receive a client rating of 4.70.
I have several years of customer service experience (including online, over the phone and in person) and, for the last 2 years, have been using Infusionsoft, Zendesk, Tender App, Customer Hub, Digital Access Pass, Authorize.net, 1ShoppingCart, and PB Works to offer users refunds; apply and cancel subscriptions; apply, cancel and resend individual emails as part of an email series or newsletter; troubleshoot technical issues; resend passwords; collect feedback; and plan new tools and apps. I also have a wealth of experience using Microsoft Word, Microsoft Excel and, my new favorite, Google drive to build weekly and monthly fiscal reports, record affiliate payments and head and manage projects with a team. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.
Hi there! My name is Michele Lim, I have had over three year's experience in Marketing working in the second biggest telecommunications company in Australia. I specialise in copywriting and digital marketing but right now I'm studying abroad to fulfill my goal of learning another language! I have lots of free time so you can be sure that your tasks will be completed promptly and with great care. I love writing, at the moment I am writing a travel blog (www.micheleintaiwan.wordpress.com) and regularly contribute to Levo League an American Gen Y lifestyle and career website (http://www.levo.com/articles/author/michele-lim) In my University days I was a waitress and a tutor, I really value great customer service and am happy to help make someone's day!
I'm friendly and patient and I love to work in the customer care industry. I'm currently working for Tracfone Wireless as a customer care representative and I assist customers in a number of different issues they may have with their phones. I strive to provide the best service to my customers when they call in, because I want them to feel pleased and satisfied when they get off the line with me. My goal is learn more and grow in the customer care industry, because helping people is what I love!
I have over 8 years of Customer Service, Data Entry, Office Administration, Call Center, and Sales. My strengths include the following: *Working well with others *Computer knowledge (Microsoft Office,Word, Excel, Email handling) *I am Self-driven *Trustworthy *Working well under pressure *Self-motivated *Hard working *Detail oriented *Good at multi-tasking *Punctual
Hi there, my name is Billy Sturgill and I am here to offer my expertise at an incredible rate! I have extensive experience with customer service, management, social media outreach, and more! Brief Technical Skill Summary: Windows/Mac Proficient Data Entry 100+ WPM Microsoft Office Expert I thank you for your time and consideration for your project and I look forward to working with you! Best Regards, Billy
I am a skilled and experienced customer service representative with some sales background, too. Sense of responsibility, discipline, patience, consistency and hard-work are some of the traits that I have acquired with 5 years of experience in working at a BPO industry. One of my objectives is to have a position that would help me develop and utilize my acquired skills and knowledge and gain experience from it. My objectives are to bring a professional attitude and excel in the projects that I am working on. I poses a great work ethic and am dedicated to the job that I am working on. I hope to work with a company that provides me with growth opportunities that correspond to my skill set. I am conveniently located in Central America, so the time difference is not a problem. Currently I am 2 hours behind EST and 1hr ahead of PDT. My location provides me with flexibility to cover many different time zones and shifts. My focus is to get the job done right on the first try. I always come forth with a positive attitude in order to make sure I give 110% of me on everything that I do. I am determined to show you my full potential and am willing to go the extra mile. All I need is that one opportunity so that I can prove it to you. As far as my experience goes, I have worked in the customer service industry for over three years now. I will provide my own headset and computer with a high speed internet connection. Thank you for taking the time to look at my portfolio and I look forward to working with you soon.
I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.
Charles III La Torre Agency Contractor
A focused and highly motivated worker with a track record of efficiency and reliability. Experienced doing outbound calls in a sales position as well as taking calls in an inbound customer service and sales account. My communication skills is superb with near native English Language ability. I also continually improve my skills by regularly studying customer service and sales and marketing. My goal is to increase your revenue by providing efficient and effective service.
Over the past 10 years I've worked virtually assisting my clients in both the Customer Service field, CRM, and designing and implementing websites. My customer service skills are stellar as I am demanding of good customer service and demand of myself that I provide that same level of service to those I'm servicing. Being a native English speaker I understand fully the nuances of the English language. With grown children, I'm not dividing my time between household duties and your objectives. I can fully concentrate on providing for you. I have experience in using help desk ticketing software and virtual phone support. I have great troubleshooting skills and can communicate technical issues to both the programming staff & customers effectively. My design skills include, HTML and CSS. I can easily install most programs and scripts. I have experience in CRM, Drupal, Joomla and Word Press and can easily manage these types of sites.