Over 20 years of Managerial experience and Data Entry. I have worked the last 2 years as a Support Specialist. Experience includes: Taking calls from clients, computer entry, monitoring a chat room, training webinars, sorting and assigning incoming emails. Have also done after hours emergency dispatching for a plumbing company.
Live Chat Operator Job Cost Overview
Typical total cost of oDesk Live Chat Operator projects based on completed and fixed-price jobs.
oDesk Live Chat Operator Jobs Completed Quarterly
On average, 42 Live Chat Operator projects are completed every quarter on oDesk.
Time to Complete oDesk Live Chat Operator Jobs
Time needed to complete a Live Chat Operator project on oDesk.
Average Live Chat Operator Freelancer Feedback Score
Live Chat Operator oDesk freelancers typically receive a client rating of 4.56.
I'm a 26 yr old guy from Brazil, with IT Management undergraduation, passionate for computers since... well, since ever. I have programming skills (mainly PHP/MySQL), Linux administration experience, very accostumed to using SSH to performing tasks quicker. Have integrated some great support staffs like InvisionHelp Brasil (Invision Power brazilian community, that offers free and paid support and programming services). Currently a global moderator in the OpenCart Brasil community. I also have experience with WHMCS and various other PHP scripts. I'm very good in troubleshooting and tasks automatization. If you need PHP, HTML and/or CSS adjustments in your website/application, I'm able perform them quickly. I have some skills with web graphics (Photoshop) also. Really don't know what to focus in my profile yet. I will update this as I find jobs that I'm capable to do.
BSc Electronics & Computing from Open University (Milton Keynes) My Current occupation is in IT Support at an Amazon.co.uk Call Centre. Duties include: Respond to internal customer service requests for hardware & software issues. Build of desktop PCs & Laptops in Windows 7 & MS Office 2010 English, French, Italian & in Linux (Ubuntu). Mainly from SCCM and FOG Server images. Receive delivery of desktops & laptops. Unpack and storage of desktops & Laptops. Image, log and issue with encryption when collected. Installation of full desktop and laptop workstations including docking stations & dual screen extended desktops. Troubleshooting of PCs & Laptops to RAM, HD & Motherboard Level & calling vendors to organize replacement and return of in warranty modules. Provide remote assist though Windows Remote Assist and Citrix Go to Assist when work from agents experienced issues. I have also used Teamviewer. Troubleshooting and resolving desk-side tickets. Active Directory users management and password resets/account unlocks, VPN token access issues etc. Network troubleshooting & diagnosis data ports. Wireless troubleshooting/Wireless certificates. Data Retrieval from Hard Drives of defective laptops (when possible). Bit-locker encryption recovery. Roaming and Local Profile Management. Home Drive/Network Space Admin. Shared Folders and Permissions Admin. Submission of RFQs and raising of Purchase Requisitions for IT equipment. Delivery of IT Training and IT Inductions. I am very comfortable in a classroom/training room environment and speaking in Public. Provisioning of SIP desk phones and administration of Mobile Smart Phones. Network/Server Room Troubleshooting and Implementation of Change Management to replace CISCO/APC modules when required. Arrange RMA of defective modules to Vendor. I have 2 years experience in Customer Service (Tech Support) at Amazon.co.uk I also have 15 years experience in Electronic Design & Troubleshooting with companies such as Flextronics and Artesyn
I worked as Chat support for 1 year on online dating sites.. selling memberships and upgrade into platinum membership. 2 years working in Customer Service with basic knowledge about technical support and currently working for 2 years as a collector for both front-end and back-end deliquency doing outbound/inbound call, Call handling time average of 200 seconds and 30wpm. Looking for a full time job as a chat support while I'm at home. I'm hard working, flexible, can work on a high stress working environment and Multi-tasking skills. Finish goals that was given to me on time. for more information please send me an email to email@example.com or you can also add me on skype - facebook:jherlyn.galicia
My work experiences make me suitable for any kind of job. My name is Maria Rodelia Sibal. I studied Bachelor of Secondary Education and specialized in English. I worked as a teacher for four years. I was an English teacher for elementary and high school kids. I also have experience teaching foreign nationals conversational English. I am now working in the BPO industry.I have worked in customer care, technical support, sales and relay service. If you need anything done, I'm the woman for the job.
I have call center experience where I provided customer service through chat. I started working online a few months ago and I worked on sales, marketing, and customer retention for a client in the United states. I'm a part time English Tutor for ESL students online. I love to work in an environment that provides service and sales. I am a team player and loves to work with people who shares the same enthusiasm on working towards success. I'm looking for a full time work where I can focus on providing customer service and sales for your company.
I am a skilled and experienced customer service representative with some sales background, too. Sense of responsibility, discipline, patience, consistency and hard-work are some of the traits that I have acquired with 5 years of experience in working at a BPO industry. One of my objectives is to have a position that would help me develop and utilize my acquired skills and knowledge and gain experience from it. My objectives are to bring a professional attitude and excel in the projects that I am working on. I poses a great work ethic and am dedicated to the job that I am working on. I hope to work with a company that provides me with growth opportunities that correspond to my skill set. I am conveniently located in Central America, so the time difference is not a problem. Currently I am 2 hours behind EST and 1hr ahead of PDT. My location provides me with flexibility to cover many different time zones and shifts. My focus is to get the job done right on the first try. I always come forth with a positive attitude in order to make sure I give 110% of me on everything that I do. I am determined to show you my full potential and am willing to go the extra mile. All I need is that one opportunity so that I can prove it to you. As far as my experience goes, I have worked in the customer service industry for over three years now. I will provide my own headset and computer with a high speed internet connection. Thank you for taking the time to look at my portfolio and I look forward to working with you soon.
My strengths: fast typist, responsible, efficient, proficient in Word, Excel,Powerpoint, Access. I do everything to the best of my ability, and I am dedicated to satisfying my clients. I have an extensive experience of 18+ years in Admin support (back office) services/Data Entry/ Virtual assistance services/ Customer support services/Technical Support. Masters in Business Administration (MBA) from ICFAI University. Typing Skill of 45 WPM or more. Word,Excel,Powerpoint, Access, Outlook, Adobe Photoshop,Fluent in English reading/writing. RDBMS : MS-Access Programming Skill Internet Technology : Extensive knowledge of internet www, FTP, Emails Online file transferring, remote connecting & resolving issues Updating files on remote server My Guiding Principles: - Trust - Honesty - Hard Work - Professionalism - Instant support Business Processes Outsourcing Services (BPO)- Customer Support ..................................................................................................................... - Online/Offline Data Entry - Admin Support/Back office services - Virtual Assistance - Customer Support ..................................................................................................................... ADMIN SUPPORT/ BACK OFFICE SERVICES: Admin Support/Back Office Services Includes: 1) Data Entry: - Keyboarding - Mailing List Development - Accounting system data entry - Form processing - Online/Offline data entry - Process Bulk Survey/Registrations 2) Data Conversion - High volume any data format to PDF/MS Word - Scanning & OCR 3) Web Data - Contacts Information Gathering - Searching valid business contact information - Extracting Data from Websites/Portals - HTML/PDF Data Extraction 4) Web Content Data Entry and Editing - Maintaining blogs and websites - Updating websites .................................................................................................................... VIRTUAL ASSISTANCE: Remote executive assistants at best possible rates. when you hire me, you are hiring best. Whether you want to maintain your social networking sites, update your blogs, make a reservation, organize an event or require other executive services, I am your single most reliable resource. My area of expertise lies in data, administrative and personalized services, among others. You can save a lot of your administrative costs by utilizing my expert services. As an office assistants i will help you offload your responsibilities, so that you can focus on your core competencies and increase your profit margins. ..................................................................................................................... TECHNICAL/CUSTOMER SUPPORT SERVICES: Online support services and solutions includes chat and e-mail support. Live chat, and email response services that enable online businesses to deliver just-in-time, personalized, interactive assistance to each visitor. Through quality Email and Live Chat Support services, enable you to intelligently engage the right online visitors with the right assistance at the right time. As a result, you can increase online sales and customer acquisitions, improve customer satisfaction and retention, and reduce customer service costs.
Utilization of proven Communication and Negotiation Skills liaising with Solicitors, Citizens Advice Bureau's, Trading Standards and Social Workers. Consulting Customers at all levels of wide and varied client base. Carrying out investigation and negotiation of all types of general Customer Service and Debt Collection, handling accounts for credit card debts. I have extensive experience dealing with customer complaints / queries by letter and email. Knowledgeable at amending Credit Ratings when incorrectly registered. Various administration duties within a financial banking / debt collection office environment. Data Entry, Customer Relations etc
I'm pop-graffiti artist and VDJ who has strived to embrace expression throughout my life and my career.Over the past 15 years I lived across Canada - in Toronto, Calgary, Vancouver and Montréal. I love travelled to various countries such as France, Italy, Germany, Holland, Belgium, Mexico and South Africa, with other special trips to cities in the United States including New York, Boston, Palm Springs, Honolulu and Los Angeles.My experiences attending key events in the international digital/DJ Culture and electronic music circuit, such as the spectacular BBCM Black & Blue Festivals, (one of the largest fundraisers for HIV/AIDS in the world) and countless other parties and events, I'm independent and distinct perspective to create compelling pop-graffiti artwork and music that represent a transformative time and space.