I am a confident, competitive, and motivated individual with acquired skills to obtain and maximize sales and business-related opportunities that will benefit a company’s core objectives. • Contributed nearly five years of successful sales performance and customer experiences at one of the largest and honorable premiere telecommunications and entertainment companies worldwide, AT&T Inc. • Outstanding ability to convey a positive and friendly attitude for all customer experiences. • Able to effectively provide quality customer service professionally. • Energetic and enthusiastic. • Able to delivers results effectively. • Able to solve customer and/or product related issues promptly. • A strong, dedicated leader with an eagerness to assist others whenever needed.
LivePerson Job Cost Overview
Typical total cost of oDesk LivePerson projects based on completed and fixed-price jobs.
oDesk LivePerson Jobs Completed Quarterly
On average, 12 LivePerson projects are completed every quarter on oDesk.
Time to Complete oDesk LivePerson Jobs
Time needed to complete a LivePerson project on oDesk.
Average LivePerson Freelancer Feedback Score
LivePerson oDesk freelancers typically receive a client rating of 4.75.
As a small business owner freelancing as a personal consultant for 8 years I've found that I have the following strengths as it relates to business: * Task oriented and Highly Organized * Excellent Communication Skills * Customer Service Gem * 85 wpm; MS Office Suite; Win XP, 7 & 8; Mac OS X; iPhone OS; Android OS * Excellent Researcher and Problem Solver * Smart
I have over 10 years of customer service experience for large companies where I was happy to provide world class support for our customers. I spent 5 years as a personal assistant to small business owner and was responsible for responding to emails, scheduling appointments and making travel arrangements. I'm a goal oriented, self starter who works well with little supervision and always strives to find the best possible outcome for a situation. I have received awards for being a top performer in both sales and customer support.
I believe I am a keen, enthusiastic and hard working individual, with the ability to learn quickly and work effectively under pressure. I have the patience and capacity to learn and adapt to meet new situations and challenges. I can communicate with a diverse range of people and can work effectively in a group situation or on my own initiative. I am a good team player who gets on with people from all walks of life. Further to this, I can communicate in two other languages including Punjabi and Hindi. I also have great knowledge of Microsoft Office, along with other packages such as Photoshop, Maya, Z brush, Live person. This allows me to apply my knowledge to the job when needed. My ambitious nature is reflected through my extra curricula activities. In particular I am a keen Martial artist, achieving my Black belt 1st Degree at a young age. Through my training and teaching I have acquired mature positive qualities, which has broadened me mentally and spiritually. I believe with such unique skills and personal qualities I have the ability to succeed in any dimension of work. I have also extensive web chat/live person knowledge, I was a part of the first live chat team in Nintendo history. Furthermore we were very successful in what we did, as no other gaming company offers this. I have also been a Team leader for my Nintendo team, managing my team when needed, delegating tasks, dealing with complaints. I also believe you have to work harder as you should set a example to your staff, just because you are in a higher position it does not mean you do less work. As I have been a agent previously, it has allowed me to ensure as a Team leader I listen to my agents and fulfil any issues they have and promise great rewards from great performance.
I am a Human Resource Student currently based in Sweden since 7 years ago but born and raised in Nairobi Kenya. I can read and write swedish and swahili fluently. I attended my primary education in Kenya and after that moved to Sweden where i attended my 3 year high school education in Social sciences International. After my high school graduation i started my studies in Human Resource Management at Mid Sweden University. People say am structured, focused and strive for a job to be well done. I am not afraid of taking new tasks but i instead see it as a challenge to learn new things.
• Over nineteen years of In House and Virtual Customer Service. • Over ten years of in class and online teaching experience. • Excellent, focused, and accurate when receiving dictation. • Strong documentation, organization, and follow-up skills, and great attention to detail. • Excellent listener and analytical thinker with proven problem solving skills. • Strong verbal & written communication skills; ability to deliver lectures & presentations. • Proficient computer and keyboarding skills at 80 wpm. • Windows knowledge, electronic mail, Microsoft Office, and Internet navigation. • Self-starter, strong team player, yet at the same time independent with great judgment. • Extremely vigorous with ability to multi-task proficiently in a fast paced environment. • Time management skills; able to abide by schedule within a learning environment. EDUCATION: HEALTH PRO UNIVERSITY OF NATURAL MEDICINE • Doctor of Natural Medicine Certification Program (DNM) - January 2005 – 2009. • RNP - Registered Naturopathic Practitioner: 2010. (ACE): YORK CATHOLIC DISTRICT SCHOOL BOARD • TESL Ontario Certification Program – Teach English as a Second Language: June 2006. SENECA COLLEGE • FSU 101 – Ontario Broker Training; Canadian Mortgage Industry Certification: June 2003 YORK UNIVERSITY • (BA) Bachelor Degree: Anthropology & Mass Communications: June 2002.
Hello - I am a very experienced customer service professional. I can accept phone calls, emails and live chats all day. I am an American an can speak, type and write perfect english! I can type 60 WPM without any errors. I am eager to work for various companies and bring my extensive knowledge and skills to these organizations.