I have about a decade of work experience from reputable Business Process Outsourcing companies . I apply the skills and work ethics I learned from these companies and make them my guide to succeed and exceed expectations that my employer/client is looking for. I am results-oriented, highly-motivated, flexible, and assertive with significant success on operations, productivity and quality of work. I am dynamic – able to adapt to changes quickly. I have good analytical skills, and can work with minimal supervision. My expertise includes: Advance knowledge in Windows Applications and Microsoft Office (MS Word, Excel, Power Point, and Outlook); Advanced Sales and Customer Service Oriented Skills, with technical support training for mobile phones; Knowledgeable in basic Web Applications (search engines, social media, and Basic internet troubleshooting); lastly, excellent communication skills (Oral and Written). I prefer to highlight my work experience as an effective customer service specialist and admin/data entry support . I would like to apply for any position that fits my profile and I am available to start the soonest possible time.
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I am determined to provide an excellent position wherein my customer relations experience can be fully utilize to improve and meet my client's satisfaction. I am an avid computer user and if given a chance I can show my capacity to continually multi-task, work under pressure, sit in a chair and work for sixteen hours or more each day.
Pradeep Verma Agency Contractor
Hello I am Pradeep. I am pursuing Masters in Business Administration (M.B.A.) in IT stream. Over the last 4 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australia Clients). I have been working for eBay, Amazon, Bonanza and I have also experience in sales, email and chat support. While I am very highly self-motivated, my employers will find that I am a truly dedicated team player and I consistently bring forth an attitude of "When the Company succeeds, I succeed". I am capable of working to strict deadlines and always ensure assignments are completed to the highest standard, with the goal of building a long term relationship with my clients. I love learning new things, and adapt quickly to changing environments. I pride myself on quality work, and strive for nothing but the best. I have multiple lines of high speed internet connection which helps me to make the project successful one. I will make sure to provide you with the top quality of work and greatly look forward to your correspondence and would like to thank you in advance for your consideration.