A self-motivated professional with over 10 years experience in the BPO industry providing thorough and skillful support to diverse clients with excellent writing skills and the ability to find innovative solutions; Experienced in navigating teams through changing business environments and a track record for meeting timelines and exceeding expectations. An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure; Flexible and analytical with a keen eye for details; skilled at synthesizing and editing information to achieve overall objectives. Resourceful and detail-oriented, a skilled problem solver and multitasker able to establish long-term, positive and fun relationships with clients, co-workers and outside resources to effectively coordinate tasks to accomplish projects with timeliness and creativity.
Process improvement Job Cost Overview
Typical total cost of oDesk Process improvement projects based on completed and fixed-price jobs.
oDesk Process improvement Jobs Completed Quarterly
On average, 12 Process improvement projects are completed every quarter on oDesk.
Time to Complete oDesk Process improvement Jobs
Time needed to complete a Process improvement project on oDesk.
Average Process improvement Freelancer Feedback Score
Process improvement oDesk freelancers typically receive a client rating of 4.74.
Born and raised in Montreal, Quebec I spent most of my Professional career in law enforcement, security and education translating official documents and acting as an interpreter during National and International meetings, functions and conventions. French is my native and primary language. I have vast experience working for several major American organizations as a liaison, mainly aiding senior personnel to overcome the language and cultural barriers between the United States and Canada. After I became an American Citizen, I worked overseas in several French speaking countries writing translations for the United States Officials and local authorities. I also worked occasionally as an interpreter during official functions. My strength, and what I prefer, is to translate from English to French and my experience in very high profile environments helps me to cope with the pressure of interpretation. My native language is Canadian French with its multiple regional variations. For example; the French Spoken in Quebec City and Montreal is slightly different despite their proximity, so one can only imagine how different the French spoken in the Maritimes could be. I am also fluent in the European Standard International French as well as in the African French and I can adapt my verbal and written delivery accordingly. My experience as a French Instructor at Coastal Carolina University, gave me the opportunity to appreciate even more the beauty of my native language, almost as much as an art masterpiece.
What I Do I specialize in streamlining operations, software project management & best processes consulting. Why I Do It My business is founded on the belief that, with a well-selected partner, properly leveraged outsourced professional services empowers small business owners to strategically maximize investment and growth potential by economically freeing time to focus on their highest areas of desired personal impact. Last, but not least, My Values Values drive my decisions and actions. I firmly believe in The Golden Rule, and I always put you and your company's best interests first. It's important that the projects I accept, and the clients I work for, operate with a high level of integrity, because I do, and I won't compromise that. Finally, I execute results with passion by putting forth both care and effort into my work because I am enthusiastic about my contributions to assist with my clients' success and accomplishments. Service Description Services: Business Process Consulting, Executive Virtual Assistance, Project Management, Recruiting, Research, Soft Skills Training, Systems Implementation, Technical Documentation (Editing, Proofreading, SOP Development, Training Curriculum), Vendor Analysis & Selection Software: Google Business Apps, MS Office Suite (Excel, One Note, Outlook, Powerpoint, Word), Web (hosted setup, basic HTML), Database (relational design, basic Erwin, basic SQL), File Sharing Social Media: Facebook, Hootsuite, LinkedIn, Twitter, Word Press (hosted) Sectors: Call Center, Customer Service, Information Technology, Small Business, Insurance
I am a management / business consultant with more than 10 years experience in helping companies by developing effective organizational structures, position descriptions and job/salary levels; improving business process flows to enhance productivity & business controls; establishing ISO 9001:2008 quality management systems; and providing guidance in the professionalization of family-run companies, including the drafting of family constitutions. I have had 19 years of corporate professional experience with multinational corporations (MNCs) - particularly in the areas of sales & general management, controllership and IT enterprise systems project management. I have an MBA degree and I have completed ISO 9001:2008 courses in Quality Management Representative (QMR), Internal/External Audit and System Documentation & Records Management. Among my strong traits are: honesty & integrity; excellent English communication skills - both written and oral; attention to detail (with a passion); a disciplined, process-oriented mindset; strong planning and implementation skills; and, utmost dependability in time management and meeting agreed deadlines. I look forward to being of service to you and your organization.
I work fulltime as an Associate Producer for social news network Rappler.com in the Philippines. I have a wide range of responsibilities from writing scripts, editing videos, publishing articles and videos, floor directing, and many others. The links below are playlists of shows where I apply my knowledge in scriptwriting for video and video editing: Rappler Newscast 2012: http://www.youtube.com/playlist?list=PL3518A696531049EE 2013: http://www.youtube.com/playlist?list=PLxIGRNqt1BBiQON2UA78DLoMzDXYIzcqq TechRap: http://www.youtube.com/playlist?list=PLxIGRNqt1BBj3QskHz_SiMQYijT2engrS #AskMargie: http://www.youtube.com/playlist?list=PL0E1F1D8C5099E409 I worked as a Social Media producer for GMA Network, Inc. - the second largest television network in the Philippines. There I honed my expertise in the use of Social Media to build, manage, sustain, and spread a brand. I have a vast experience in news writing on Twitter and Facebook. Some of which may be found on www.twitter.com/gmanews www.facebook.com/gmanews GMA News is the leading Philippine News Organization both on Twitter and Facebook largely due to the Social Media strategies formulate and implemented by the team. I also have experience in sports writing, particularly basketball. Most of my work can be found on www.rappler.com/sports, I have also written some articles that were published on www.gmanetwork.com/news I have also, on multiple times, covered sports events including Manny Pacquiao's matches on www.twitter.com/gmanews_sports I have experience as a broadcast media Technical support head serving as the project lead for Digital News Gathering for GMA News. I am comfortable using either Mac or Windows but have been using Mac for the past 3 years. For more details on my scope of capabilities, visit my LinkedIn Profile: http://ph.linkedin.com/in/rodneil
Collectively Over 35 Yrs of experience in Process Excellence Process Improvement Project Management Process Re engineering QMS Implementation Management Consulting Training & Development (Quality) Change Management BPMS Operations Management Technical Skills: LEAN Kaizen DMAIC/ DFSS Statistical Analysis Analytics Training Six Sigma ISO 9001:2008 TS 16949
I have ample experience writing for blogs, websites, newspapers and personal statements for applications to grad school. You may find some of my work at the Gainesville Sun's website Gainesville.com Also can work with Systems Engineering. Specialized in creative problem solving, project and systems management, optimization analysis and multiple other areas.Extensive experience with Visual Basic, Matlab, Simulink and multiple simulation software. I'm also Bilingual (Spanish and English)
My fluency with English uniquely qualifies me to work with any business interests that rely upon the English language. Not only have I been speaking English my whole life, but for the past few years I have been teaching spoken and written English to non-native speakers. As an English trainer, my training goes beyond the scope of language proficiency to additionally encompass professional and technical business skills. I feel that this grasp of fluent English as it applies to the modern professional business environment makes me a valuable asset to potential employers. As well as having a firm command of English grammar and syntax – and an extensive vocabulary – my accent is indistinguishable from a native American English speaker. In short, the services I am able to provide are virtually identical to, if not better than, those offered in the United States. The principal difference, of course, is that my services are available for much cheaper.