Thank you for taking the time to review my profile. Over decade of experience in Information Technology, I decided to focus on what is my real passion, helping individuals to reach their personal and business goals. I can provide you with the satisfaction and commitment to your business needs. As a Freelance IT Professional, I have not only worked with businesses of different nature but I have also assisted many clients on a personal and business basis around the globe. I enjoy the challenges that everyday this profession brings to me and realize the importance of getting the job done whether big or small.
Business Process Modeling Job Cost Overview
Typical total cost of oDesk Business Process Modeling projects based on completed and fixed-price jobs.
oDesk Business Process Modeling Jobs Completed Quarterly
On average, 12 Business Process Modeling projects are completed every quarter on oDesk.
Time to Complete oDesk Business Process Modeling Jobs
Time needed to complete a Business Process Modeling project on oDesk.
Average Business Process Modeling Freelancer Feedback Score
Business Process Modeling oDesk freelancers typically receive a client rating of 4.69.
Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
Marketplace integration specialist (Ebay/Etsy/Amazon/Shopify/Paypal/Magento). Ebay API, Amazon MWS AWS, Etsy API, Magento,... - Java Programmer Certified - Backend: Java, PHP - Frontend: Bower, Grunt, Angular JS, jQuery, HTML5, SSE. Twitter-Bootstrap. - Technologies: Spring Framework, Hibernate, MyBatis, Iron.io, memcache, jUnit, Maven, Git, AWS, GAE - Experience in BPM/Cloud services. Cordys Fundamentas and Cordys BPMS certified. - Experience in agile methodologies (SCRUM). Degree in Computer Sciences. Visit my portfolio: http://rfvallina.com
To assist clients and customers achieve their desired goals by providing consultancy thus allowing customers to gain the competitive advantage yet in productive fashion. Expertise range from providing KOFAX consultancy, custom KOFAX development, workflow development, web development, SP2010 consultancy, Skelta workflows development (BPM.Net) etc. Extensive knowledge and practical experience integrating SMS gateways APIs by Twilio, Silverstreet, Spryng, Ozeki, 42Tele, Tyntec, Nexmo, TextMark, Trumpia, Avid and Anchor.
I get a kick out of solving problems and shaping new businesses. It's one of the key reasons I quit the corporate world and set up my own small business consulting company. The more complex the problem, the more interesting it is and the more gratifying it is to solve. If you have a business problem that is hampering your ability to generate more revenue, streamline your operating costs, not bringing in as many customers as you'd like or isn't positively impacting your brand, then we should talk. I will work with you to understand your issue, partner with you to determine the best possible solution and work with you in implementing the solution. Helping small businesses and entrepreneurs accomplish what they set out to do is a passion that has not petered out in the many years I have been consulting. If anything, it has grown stronger with more success. Having a brilliant business idea and setting up a business around it are two very different things. One needs creativity, passion and critical thinking while the other requires discipline, follow-through, pragmatism, innovation and systematic implementation. I understand this very well and I can work with you to establish an organization and business that is set for long term sustainability. As an entrepreneur and consultant, I learn as much from my client and they do from me, and I apply what I've learnt on future projects. Over time, this has helped me become a better consultant and develop knowledge and skill across a wide range of industries. I work collaboratively; I simply do not believe in working any other way. My focus areas: 1. Business Planning and Market Research - I provide business planning and market research services for a wide range of budgets depending on the needs of the client. 2. Sales, Marketing and Business Development - Right from strategy development to the creation of sales and marketing collateral, implementation and project management of sales and marketing plans, I provide end-to-end services. 3. Business Process Design/Improvement/Reengineering - Whether you want to establish business processes for your new company or are looking to streamline and improve your business processes, I can work with you in developing robust and sustainable processes for your business. 4. Quality Management (Lean Six Sigma, ISO 9001) - Are you looking to implement a Lean Six Sigma improvement project or get consulting support to prepare for your ISO 9001 audit? I can help. 5. E-Business Management/E-Commerce (Non-IT) - Whether you have an existing e-commerce business that you want to scale up or you're setting one up from scratch, my experience in setting up a wide range of e-commerce businesses will add value. 7. Project Management - Whatever your business landscape, my extensive project management experience will make sure that your project runs smoothly, on time and within budget. I am very comfortable managing virtual teams and managing freelancers. I've delivered over ten successful projects in the last year alone. 8. Learning Strategy and Instructional Design - Whether you're looking to get expert opinion on the effectiveness of your training curriculum or want to develop a framework for trainer effectiveness, my experience heading training functions of large global corporations will come in handy. Right from developing content for ILT to delivering training programs, you will find a partner for all your training needs here. Industry Experience: 1. Publishing - I know the ins and outs of Amazon, Nook and other POD and e-book publishing platforms. I know what it takes to run a successful publishing business. 2. International Trade 3. Contact Center Operations - Having managed various contact centers throughout my career, I have in depth knowledge of how to set up, manage and scale any contact center operation. 4. Financial Services 5 - E-Commerce
Seasoned Business Analyst, Business Analysis Trainer/Mentor and Process/BPM Consultant with extensive IT/Business experience across global clients (of varied size and industries). Experience of working across many parts and cultures across the globe such as the India, U.S., U.K., Germany, Australia. Experience of training in Business Analysis and CBAP preparation across individual or small batches from the US, UK. Also have experience of training large size batches from multinational management consultancy and technology services. Proud to be Certified Business Analysis Professional™ (CBAP®) and happy to be ODesk endorsed as Top Rated Consultant. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.
I specialize in Supply Chain Management, Lean Six Sigma methodologies, Sales Forecasting and S&OP (Sales and Operations Planning). My mission is to satisfy my clients by bringing significant changes to their organizations which increase productivity, decrease cost and save time. I am passionate about improving business processes and motivating new businesses. This is the main reason I quit the corporate world and set up my own small business analysis and consulting company. If you are intending to improve your Supply Chain processes or/and create new efficiency standards of work for Inventory Control, Production, Sales and Operations or just forecast your sales/demands for any purpose, I can help you. You just need to provide me with relevant data and I will analyze it and give appropriate solutions in a short time. I have over 12 years of successful work experience in manufacturing and consulting companies. I do not only analyze, but can make summaries and conclusions based on the real and specific situation, like company nature/mission, market/production trends, competitive position, raw materials price increase, profit prospects, etc. precisely emphasizing the problems/faults root and points for improvements. - I implement the process improvement changes in the organizations by writing the standard operating procedure manuals and ensuring the duties/operations are performed correctly and efficiently. I am a good technical writer. - I am proficient in Forecasting. I build sales forecast based on historical sales data applying statistical models, events, dynamic regression and judgmental approaches. I also develop sales/cash flow forecast for products combining statistics and financial modelling knowledge. - I help startup companies with their marketing plan, costs calculations, and all the aspects of the supply chain management. - I particularly specialize in B2B marketing and selling funnels. I advise companies on how to get industries, increase responsiveness of prospects, close deals, generate leads, build a network, an effective content and more. I lead B2B development projects creating the most practical sales strategy and plan with a track/measurement of performance, return on investment and success. - I am competent with Zoho CRM software. I am experienced in customizing the software to any organization structure and requirements streamlining and automating business processes. I am experienced in integrating Zoho CRM and working with other apps within Zoho suit, such as Campaigns, Reports, SalesIQ, Survey, Projects, Docs and Invoice. - I also help organizations to work efficiently saving a lot of money on not purchasing big and complicated software systems. I have already successfully completed four projects on oDesk of streamlining business processes through Google Sheets. - I have performed many Market/Niche researches while working on different projects for different industries. I conduct researches for startup companies with all the market analysis involved. I research data for developing sales/revenue forecasts, if I don’t have the data from internal companies’ resources. - I am also very experienced in designing and analyzing Surveys for making decisions from qualitative and quantitative data on customers’ needs and expectations collected in the surveys. I have completed online courses in business strategy, business development, business analysis, operations management and marketing from Udemy and ed2go. I am certified in Lean Management and Lean Six Sigma Green Belt. I have strong analytical, making decision, planning and organizational skills with ability to lead projects independently. I am very practical and realistic while working on projects. I always use advanced methodologies and software to perform assignments. My areas of expertise: * Business Process Modeling *Business Process Re-engineering * Strategic Planning * Business Strategy * Sales Strategy * Business Development * Startup Consulting * Marketing Plan * Product Pricing * Market Research * Market/Marketing Analysis * Cost Analysis * Lean Management * Six Sigma * Process Improvement * Sales Forecasting * Revenue Forecasting * Demand Planning * S&OP (Sales and Operations Planning) * Inventory Management * Supply Chain Management * Operations Management * Procurement * Purchasing * Data Analysis * Business Intelligence * Business Analysis * Zoho CRM * Google Spreadsheets * Google Analytics * Survey Design * Survey Analysis * Benchmarking * Financial Analysis * Technical Writing When working as Lean Leader and Business Consultant I have led tens of continues improvement and efficiency projects in different departments of organizations which included measurements, analysis, improvements and controls. These projects saved thousands of dollars to the organizations on a monthly basis. I am also skilled and experienced in ERP Systems: BAAN, SAP, AS400, QAD and SERADEX.
I have a diverse background in business development based on my experience in helping to develop two software development startups and adding innovation to a co-op. I am the go to girl for developing streamlined and efficient process, enabling a team to achieve success through clearly define goals, objectives, users, system requirements and of course defined success metrics. In addition to developing process I confidently communicate the advantages and strategies of products and services through written and oral communication. I have produced countless presentations for investors, business executives, clients and internal business teams. My skills took form during my education at the University of Kanas where I received my BFA with emphasis in Graphic Design. My education provided me with the discipline to identify a concept and then execute the elements to clearly communicate that concept through typography, color and imagery. In the field I expanded my knowledge about user experience and user information design. I am passionate about understanding the target audience's intended use for a given product or service and ensuring that the appropriate features are in place to satisfy the needs of that user. I would love to help you develop and communicate your business strategy!
Konstantinos Paraskevopoulos Agency Contractor
I am an Internet Technologies and Software engineer, specializing in Vtiger CRM / ERP planning, development and implementation. My 8 years experience in Internet Technologies and 5 years focusing on vtiger allows me to implement any vtiger customization. I have implemented various integration projects of vtiger with 3rd party applications using WebServices, such as Joomla, Jomres, Wordpress, Virtuemart, OsCommerce and more. The strong background on business process re-engineering and business process integration allows me to easily understand the business needs on their CRM / ERP application to ensure the customization success. In the past 5 years i have worked with various companies in different industries around the world to help the design and the implementation of their CRM / ERP systems. Integrating their individual business processes to the vtiger platfrom, i have developed many modules for vtiger in order to "digitilize" companies specific processes and workflows to Vtiger platform. My philosophy for CRM / ERP systems is summarized in the following principle: "You cannot manage something that is not measurable". Towards this principle i assist my clients develop a system where they can track down all the information flow produced by their business processes and also the tools to streamline them, providing all the necessary information (BI) to the right department / user. I enjoy helping companies create their own tailor-made software that reflects their real needs, allowing the business to effectively utilize their resources and automate trivial processes thus saving time and money, that they can invest in growth (that is after all what software can provide time / money).
Fanny Nathaniel Agency Contractor
Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to see where this is going to take us :-) Update 31Oct2014: It's still holding between 69-70% conversion rate, tweaked the targeting, hiked the budget and keeping fingers crossed! Update 27Jan2015: Crossed a whopping 20,000 conversions in 3 months! Conversion Rate steady at around 50%. Update 3March2015: 25,000 leads in 18 weeks & counting! Conversion Rate holding around 50% with constant tweaks to audience, budget, ad copy, etc. 30March2015: I seem to have also hit the perfect balance for another client's lead generation campaign that gave us a CTR of 24.67% for just $27.63 (Cost per click: $0.02 - 1724 clicks in just 3 days). Although I have to admit that I haven't seen anything remotely close to this conversion rate, I strongly believe that of all internet marketing efforts, Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So, if you are sitting on the fence about FB advertising as you just don't have the time or the right people to take the learning curve, you should seriously consider hiring me to get your targeted advertising off the ground. If you've already tasted how good FB advertising can be for your business, you should hire me to keep it flying high. Or if you are on the verge of giving up as you are just not able to figure out FB's idiosyncrasies, you could let me have a look at your ad campaigns and your landing pages to see if there's something you haven't tried yet. I have been managing Facebook advertising for clients since December 2013 and find it very rewarding both for my clients and for me! I have tried and tested several ads and campaigns and have created reporting systems that make some sense of Facebook's confusing reports. I've attended several webinars by experts and brainstormed a few. I maintain a close eye on ad/campaign performance and create new ads or edit existing ads according to audience reactions. I'm really good at creating landing pages that convert. I use Unbounce and LeadPages. I work well with design and development teams. I keep my finger on the pulse of what's happening so I'm usually full of new ideas on how to make campaigns better and laser focused on conversions. I have more than 20 years experience in managing projects, organising and simplifying complicated processes, creating appropriate documentation to capture important data, hiring staff, writing and editing content, transcribing audio clips, creating presentations, web research, etc. I worked as a personal assistant to top management in 4 different organisations (Calcutta Jute Industries, Growmore Business Associates, Maranatha Charitable Organisation, Willingdon Hospital) over a period of ten years (1988 to 1998) which included extensive administrative work involving independent decision-making and business correspondence. I also ran a small business for 12 years (1996 to 2008). I simultaneously worked in the field of clinical research as a freelance clinical trials coordinator in several hospitals in Chennai, India, which involved considerable documentation, data entry and compilation, independent correspondence, etc. Both these fields involved extensive data entry and database management. I have since headed a clinical research site management organisation, Merit Medical and Allied Sciences Pvt. Ltd. in Chennai as the CEO from 2007 to 2009. As it was a start up, I did everything that is required to set up the organisation from finding the right location, hiring the right staff, interacting with clients, putting together business proposals to setting up processes and documentation. In January 2010, I broke a leg in a road accident and this kept me confined to bed for a few months when I discovered working online through oDesk. There has been no turning back since then. It has been an awesome experience the last five years, working with clients from all over the world and I wouldn't exchange this for anything else!