Over the last 8 years, I have been been an excellent customer service in a call center industry with strong inbound and outbound experience dealing with bills and payments, order processing and technical concerns as well as sales transactions. I'm working in Odesk for almost 2 years now which I do have experience in Telemarketing, Lead Generation, Appointment Setting, Virtual Assistant and as an Admin Assistant. I have knowledge with excel, word, Google docs, canned response.
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Post your appointment setting and scheduling project on oDesk and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.
Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On oDesk, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.
Appointment Setting Job Cost Overview
Typical total cost of oDesk Appointment Setting projects based on completed and fixed-price jobs.
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On average, 642 Appointment Setting projects are completed every quarter on oDesk.
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Time needed to complete a Appointment Setting project on oDesk.
Average Appointment Setting Freelancer Feedback Score
Appointment Setting oDesk freelancers typically receive a client rating of 4.24.
Extensive call center supervisory experience gained from managing different outbound accounts in the BPO and software industry (sales, lead generation, survey). Possess excellent coaching, motivational and strong leadership skills. Developing and improving performance of the agents with a team ranging from 12-20 full time employees. Maintaining a motivated team environment to exceed efficiency level, quality assurance standards and sales target. I have done several outbound sales activities as well including lead generation, event recruitment, appointment setting, data profiling and acquisition, database and records cleansing through B2B cold calling. I'm aiming to be part of the growth of any organization by rendering my service and working remotely here in the Philippines.
I am an experienced Real Estate virtual assistant. Once worked in the call center industry for 5 years as a Customer Service Representative. Familiar with most office software, including MS 2007 and earlier version, Excel. High Proficiency in typing, who keys an average of 60 wpm without error. I am very dependable and I value time a lot. Able to deliver work efficiently.
Dear Clients, If you are looking for someone who is detail-oriented, can meet deadlines, someone who can work under minimum supervision, someone who proofreads his work, has the ear for instructions and keen eye for details, someone who is hardworking and dedicated to every task assigned to him, well, look no more for your long search is over. Here what I can offer: ✔I can type 70-80 words per minute. ✔I am a professional transcriptional. ✔Provide or scrape 100% verified Data & Leads ✔I practice excellent customer service to ensure customer satisfaction and first call resolution. ✔I have vast knowledge and experience in data entry. ✔I have worked as a hiring associate for a company ✔Can create fill able forms using MS Word for legal documents, contracts, etc. ✔I have several project experiences in doing web researches (admin tasks). ✔I have done captioning/subtitling for videos in YouTube. ✔I can understand various types of accents. ✔I am a reliable Virtual Assistant. ✔I am internet savvy and is proficient in different search engines, social network sites and many more. ✔I have good English communication skills. ✔I have excellent interpersonal skills (I can work with clients from different parts of the world) In addition, I will always make sure that I am giving my 100% best in every work that will be entrusted to me to be able to produce an outcome that will meet my clients standards. Thank you.
1. I graduated with a master of degree in Bachelor of Science in Computer Engineering. 2. I was immediately hired by the company where my skills in speed typing was practiced. I have a speed of 50 words per minute. I am good in proofreading and editing files or manuscripts based on different format as assigned by the client. I became a quality controller and eventually, got promoted as a supervisor 3. I have worked as a customer service representative in BPO industries. My job was to process and activate credit cards for customers. 4.again, a customer service representative dealing with tax return. My work was to set up an appointment to the customers who wanted to file their tax return in the office and be able to answer their questions regarding their tax refund. Few years later, I became a team manager. I handled 19 consultants in my account. Though they were only 19 consultants, but it was a tough job. My role was to monitor their calls everyday and make sure that they gave correct information to the customers, monitored their performance and helped them meet their metrics and hit the service level. I provided coachings every week to help them improve their performances and be aligned with product knowledge. 5. Moving forward, I had worked as a telemarketer/ appointment setter for merchant services. My job was to contact business owners and private individuals to promote products/services and how they could save money for other business needs. I also worked in Health care services as a telemarketer/telesales. My job was to contact diabetic patients and promote our medical supplies. 6. I also worked as a data entry task and web researching. Calling businesses and gather some details on their business operation. In addition, i gathered information with the help of google sites and enter some important details about their company's description, categories and services. 7. Recently, I have worked as a back office admin in one of the top best school suppliers in Australia. My task were to enter sales orders, sending invoices, emailing customers, email harvesting, doing reports and other task assigned by my managers. My Main objective is to prove myself here in odesk and to other outsourcing industries and be able to get the trust of my employers because of my dedication, knowledge, hard work, honesty and efficiency. . I have always enjoyed the absolute trust by my managers whom I have worked with and this professional integrity is something I personally take pride with.
I have work in reputable call centers here in the Philippines, handling different account from time to time such as credit card acquisition, directory assistance, appointment setting, survey, timeshare, health insurance, selling through phone, data mining, email scraping to name a few. With these kind of experience, I have acquired the virtue of being patient to customers, answering every questions that are being asked thus providing excellent customer satisfaction. But with this skills and talents that I have I know, I still have to hone my fullest potential and to give high quality services that will enable them to meet yout objectives more efficiently and effectively
I have experience in the field of Customer Service for more than 10 (!) years. My native language is Dutch and I write and speak fluently English and Italian. My strengths are billing, email handling, order process and internet research. I have a degree in engineering but at the moment I am unemployed and available every day from 8 am till 4 pm.
I have conducted many web research projects, written numerous sport blogs and act as a sports handicapper. My niche is in the sporting field but I also have the necessary qualifications to write on just about any topic, always ensuring originality and quality in my work. I aim to guarantee excellent writing/service, while ensuring clients will receive their required results. I want to provide a dedicated service to clients that meets the highest of standards and professionalism. My passion for writing and public speaking is what motivates me and I truly believe in expressing oneself through creative means.
To seek a position where I can use my knowledge & skills. I have fully experienced being an inbound and outbound representative that helped me developed my skills and knowledge for Customer Service, Sales, Appointment Settings & Data Entry. I have self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment.
My interest in serving people, ability to communicate clearly with good command in written and spoken English, a result oriented individual dedicated to achieve customer service satisfaction, experience and expertise are the qualification that would make me qualified for the job. I am very well equipped in all forms of lead generation, telemarketing, appointment setting and customer service.