Helpdesk Freelancers

Browse Helpdesk job posts for project examples or post your job on oDesk for free!

Helpdesk Job Cost Overview

Typical total cost of oDesk Helpdesk projects based on completed and fixed-price jobs.

oDesk Helpdesk Jobs Completed Quarterly

On average, 46 Helpdesk projects are completed every quarter on oDesk.

46

Time to Complete oDesk Helpdesk Jobs

Time needed to complete a Helpdesk project on oDesk.

Average Helpdesk Freelancer Feedback Score

Helpdesk oDesk freelancers typically receive a client rating of 4.53.

4.53
Last updated: April 1, 2015
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Carla Coria

Carla Coria Agency Contractor

Bilingual Support Manager - Expert Translator (EN-...

Argentina - Last active: 12/23/2013 - Tests: 10 - Portfolio: 9

My objective is ideally to find a long-term (Part-time or Full time) job where I can work from home in the translation, customer service, or Graphic Design field. Thanks to oDesk, I've had the joy of working for some amazing companies as a Bilingual Support Manager (ES-EN) for the past 2 years. Before moving to oDesk I worked as a Dish Network Rep. here in Argentina for the States and personal translator/secretary for my employer who handled these US Dish Network Accounts for 5 years. I also worked as a law firm secretary, I'm a Law student and I'm working to obtain my Juris Doctor. My native tongue is Spanish, however, I was raised up in Columbus, Ohio so my English is fluent and I'd be more than happy to offer a voice call demonstration on Skype or any other available voice call service to verify my pronunciation and common knowledge of both languages. I have taken the Spanish- English Translation tests here on oDesk and I'm in the TOP 10% of test takers. I'm very responsible with due dates and easy to get a hold of online if anything should come up. I'm in the -3 GMT Time zone and available during US office hours. Well, that's about it! Feel free to browse around my profile or get in touch with me - I'm a proud 5 star contractor! Hope to work with you soon!

Associated with: InfinitColibri Agency
$23.33 /hr
2,812 hours
5.00
Hardeep S.

Hardeep S. Agency Contractor

Virtual and Admin Support Expert

India - Last active: 10/17/2014 - Tests: 4 - Portfolio: 7

NO BORING PRESENTATIONS : Guaranteed. Presentation samples will be shared only if requested as all are high Quality. I am new to ODESK but NOT NEW in this category. Some samples are there in my portfolio created for customers on other freelancing websites. If you for looking for a unique, customized and cost effective presentation then I can assure you of most creative & professional design with complete satisfaction as priority #1. Also, If you are looking for Prompt, efficient services,Cost effective and Accuracy then contact me and I can assure you of highest Quality and complete client satisfaction as priority #1. I Provide below listed services with 100% positive feedback;- -Email Customer Support -Live Chat -Mailing List Development -All kind of Administrative Support Services -Zendesk support -Data Entry -Ads Refresh on websites -Communication on behalf of clients -Remote Troubleshooting for OS, Printers and network devices (Small Office) -Project Management -Blog Writeups -Internet Market Research -Virtual Office Assistance -Administration -Back Office Jobs -MCP :Microsoft Certified Professional Desktop support. Service Description Lets Gear up as a team and build long relationship, me providing the work and you provide me with projects.We can together work as a Great team. -Easily document conference calls, meetings, and workshops -Make the most of your brainstorming sessions -Quick turnaround of work with minimum wastage of time. -Providing all support from planning, designing, executing, monitoring and closure of projects. We will work as Hand-In-Hand and with zero tolerance. Simple 5 REASONS why you HIRE ME ? #1 I love my work and have fun doing it with professional attitude and it shows in my previous work. #2 I create remarkable, positive, high-impact copy all all times with ever lasting impression. #3 My work will enhance quality of your project, your workflow and yor client relationship. #4 I can exceed your expectation and make you and your business smile. #5 I am flexible with timings and driven by deadlines -just like you. Detail of my services to you :- Data Entry Services: I offer most comprehensive range of high quality and low cost data-entry services ideally suited to high volume data-entry applications. I offer the following Data Entry Services: Online/Offline Data Entry Forms Processing Transcription Services Insurance Claims Entry Payroll and Accounting I manage all your data entry needs and can even advise you on how to keep costs low with maximum accuracy. I have successfully accomplished and continuously working on various data entry projects for clients from different organizations, industries and financial firms countries around the globe. Email, live chat and Voice Support: Communication is the exchange and flow of information and ideas from one person to another. Information can be any service or update or resolution which can be exchange either via email or voice support. My previous experience with companies like Convergys and Wipro make me competitive, knowledgeable and professional to handle any kind of resolution via phone or email in cost effective manner. Companies and Products I worked for:- Convergys- Microsoft Operating System – Worked as Agent to support operating system for US and UK small home and office users and later left has Escalation Engineer supporting Agents on floor and across geographical region for on call advice. Wipro -Worked for HP All-IN-ONE PRODUCTS, Shell Oil and Gas- work involved Administration support for 150 users using remote sessions, Asset management- keeping track of assets using HP Service manager tool, Application support for application hosted on Citrix Server using ITIL Framework. Project Management using Shell Project Delivery Framework. Enterprise Rent-A-Car- Release Manager- work involved verifying build releases, doing regression testing, resource planning, client interaction with daily reporting. Technical Skills:- Operating system: Windows Vista, Windows 7 and Server 2008. Microsoft CRM for call Logs, Microsoft Visual Knowledge Base. HP Serveice Manager, Asset Manager, Connect IT. ITIL Version 3 Shell Project Delivery framework equivalent to Project Management. Microsoft Office Tools: word, excel, power point, outlook. Learned new technology Zendesk support via watching demos and online materials. HP All-in-One support, Desktops and laptops on call advice Small office and home networking advice Other Skills:- -Estimation of projects, resource planning, Project planning, Project closure activities, Project schedule using PMP Principles -Soft spoken with good communication skills -Good Written and spoken English -100% Reliable

Associated with: Himan Solutions Agency
$5.00 /hr
214 hours
4.89
Lovely rheanne B.

Lovely rheanne B. Agency Contractor

HR | Customer Support | SEO Consultant

Philippines - Last active: 3 days ago - Tests: 1

I execute every task indiscriminately in a high-level performance. I fosters prospective customers in a much more collaborative approach that supports the execution of quality results for your business marketing campaign.

Associated with: Innermax Support
$5.56 /hr
642 hours
5.00
Olive Abasta

Olive Abasta Agency Contractor

Admin Assistant, VA, Web Researcher, Data Entry, P...

Philippines - Last active: 7 days ago - Tests: 14 - Portfolio: 11

***Top 5% of Successful Odesk Freelancers*** My goal is to contribute success in your company or business - where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

Associated with: Global Tech Solutions
$5.56 /hr
3,197 hours
4.96
Lawrence Wright

Lawrence Wright Agency Contractor

About Lawrence Wright | IT Professional

United States - Last active: 12/31/2014 - Tests: 13 - Portfolio: 1

Lawrence Wright is a Linux server administrator specializing in CentOS, and subbing in Debian / Ubuntu. He's administered several dozen WHM/cPanel servers at once, many remote desktop servers, LAMP based servers, and various other flavors. When server administration isn't what you're looking for, look no further for professional technical writing. Web hosts, IT companies, and even free lancers all can fill up their knowledgebases with writings by Lawrence. Over 8 years in experience, exceptionally friendly customer service, and an amazing personality, consider Lawrence Wright for your upcoming projects.

Associated with: GMA Group
$18.00 /hr
0 hours
4.85
John H.

John H. Agency Contractor

John Horton

United States - Last active: 08/07/2013 - Tests: 2 - Portfolio: 1

Served honorably as a Tactical Data Network Specialist in the US Marine Corps. Gained valuable experience providing networking capabilities across multiple countries, environments, and network requirements. Have worked in depth at all layers of the TCP/IP model from help desk to network engineer. Our team of highly skilled individuals consists of: Sales and Marketing Consultants, Network Engineers, Business Managers, Website Developers, Graphics artist, Mobile Developers, Domain Administrators, Database Experts and MORE. Feel free to contact me to discover how Titan Corps can support your business.

Associated with: Titan Corps IT Solutions
$22.22 /hr
2 hours
5.00