Career Objective: Highly motivated and goal-oriented young professional and to find a job that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement opportunities. I am looking for a part time and/ or full time job Work Experience: ► Freelancer-Customer Service Representative April 2014 – Present OnlineJobs.ph (Virginia, USA) •Email our customers to respond on product inquiry, order and/or replacement, etc •Update customers on their delivery status, cancellation, refund •Handle customers who are missing items from their order •Handle sales prospecting ► Freelancer-Customer Service Representative (Project Completed) Feb. 21, 2014 – July 5, 2014 oDesk Corporation (Florida, USA) •Receive inbound calls from customer who booked appointment to clean & organize their garage •Answer customers’ questions and queries about products and services via phone & email •Provide quality customer service on every call and email sent. •Communicate clearly and effectively to customers •Recognizing and managing assertive customer calls. ► Sales Training Supervisor (Tupperware Brands Philippines) February 20, 2012 to October 14, 2013 • Responsible for training, development and motivation of our sales force. • Supporting the Branch Manager in driving sales performance and sales force motivation. • Communicates Marketing plus plans & updates through assemblies, merchandising & product display • Achieves at least 120% growth on our monthly goal in our key performance indicators: sales, activation / dealer retention & recruitment • Provides good quality customer service through product knowledge and services. ► South Area Sales Supervisor (Classic Characters Inc. - Canadian Bedsheets) September 2011 to February 2012 (5 months contract) • Achieving sales target monthly & monthly visits on all SM South Area stores • Managing the store’s profitability & market area potentials. • Implementation of the brands standard in store operations and customer service • Inventory management and control & monitoring • Leading and motivating a team of Sales Associates ► Customer Relations Staff (Amway Philippines LLC) September 2007 to May 2011 • Ensure accuracy in collecting cash and credit card amounts for the orders placed by customers. • Create and keep records on sales for the day and submit them immediately to Finance Department. • Handles all orders of our international customers from Malaysia, Thailand, Japan, Taiwan and China • Proven leadership skills through reassignments from Cebu Branch, Shaw Branch and to Makati Branch • Acted as OIC in Cebu and Mandaluyong Branch in managing the store and ensuring that daily business operations are strictly monitored. • Help in organizing the ordering process by suggesting number system in the store • In-charge in product selling for provincial product caravans in Tarlac, Baguio, Pampanga, Product Launches, International and Local Conventions. Trainings and Development: • Time Management Workshop, Ms. Teresa M. Teodoro - Beltran ( March 8, 2010) • Basic Mandarin Class, Languages Internationale ( January 28, 2010) • Intermediate Mandarin Class, Languages Internationale ( July 29, 2010) • Tupperware Chairman’s Success Development Seminar – Mr. Rick Goings (July 25, 2013) Computer Skills: • Proficient with Microsoft Word, Excel, PowerPoint, Email and the Internet Interests/ Activities: • Reading motivational books of my favorite authors: Og Mandino, Robert Kiyosaki, Robin Sharma • Loves playing badminton & bowling; enjoys watching any Jackie Chan’s action/adventure/comedy movies and involving myself in nature activities like bird watching
Get Your Sales & Marketing Project Started Today!
Post your sales project on oDesk and hire experienced sales agents and representatives to increase your B2B and B2C sales. Using their experience in lead and sales generation, sales promotion and management, these positive and polite professionals can use effective selling techniques, come up with new tactics or improve existing sales strategies.
They can also prepare daily, weekly and monthly reports on sales and new customers, as well as enter data into your CRM to keep your records up-to-date. They can manage your eCommerce website, optimize your shopping cart, or prepare quotes, formal scopes of work and proposals for potential or new customers.
A sale refers to the act of selling a product or service to a customer in exchange for money or another benefit or consideration. On oDesk, the world’s largest online workplace, companies hire experienced sales trainers to consult, manage and support their sales team, as well as confident and friendly local sales representatives or regional sales managers to approach prospective clients through outbound cold calling and other telemarketing and telesales techniques.
Sales Job Cost Overview
Typical total cost of oDesk Sales projects based on completed and fixed-price jobs.
oDesk Sales Jobs Completed Quarterly
On average, 1,032 Sales projects are completed every quarter on oDesk.
Time to Complete oDesk Sales Jobs
Time needed to complete a Sales project on oDesk.
Average Sales Freelancer Feedback Score
Sales oDesk freelancers typically receive a client rating of 4.37.
Hi, I'm a SaaS Relationship Manager and my ambition is to provide partners with the right people skills and technology expertise to deliver complex solutions for their business goals. Here I'm with a team of about 200 experience Mobile and Web developers. We attract projects to maintain and expand the reputation cause building is our only competence and passion.
Worked in a BPO industry for more than 3 years now. My first job was a Technical Support Representative at Sykes Asia Inc., who works for one of the largest Companies in the US, AT&T. Answering phone calls for a year and 5 months, Transferred to one of the world's leading BPO company which is Convergys. I continued my Technical expertise as a Chat & Email support tech agent who represents Comcast. I had a part time job as an online ESL teacher at Lang Rich for 2 months while working at Convergys. After a year, I had my first experience in Sales. I was hired in a publishing company which is called Author Solution, Inc. as a Publishing/Sales Consultant. My knowledge and skills are as follows: responsible for maintaining a professional and satisfied relationship with clients and customers by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. Configuration of client's equipment to connect to the Internet via modem/DSL Router. Configure software to connect to Internet application servers. Provide training to clients in the use of system and applications as related to Internet. Specialize in ESL, or teaching English as a second language, teach English to students who speak foreign languages. Teach students how to speak, read and write in English and how to comprehend spoken English. As a Sales Representatives: Contact potential clients, and work to sell them products and services offered by the company. Also handle customer issues as well. You can also reach me through skype for more details: heinz.abad
I was proudly born and raised in the United States of America where I continue to reside. I possess nearly 17 years of successful Recruiting experience. Nearly 15 of these have been Full Cycle; specializing in Information Technology. Many of these years were award winning and nearly 10 were as the Owner of my own home-based firm. For two additional years my concentration was on Financial Advisors. During that period I became very proficient with SendOuts and PCR Recruiting/Applicant Tracking Software as well as IM (Instant Messaging). In addition I've gained over 7 years of additional Sales and Marketing experience; including within the Temporary Help and Financial industries. Some of the statements past Supervisors have included within their references and reviews of my work have included: "highly efficient, very organized, honest, good communication skills, gets along well with others, followed instructions well, professionalism, high standard of accuracy and neatness, superior initiative and dependability, trust implicitly, positive attitude, imaginative, loyal,..." (Copies are available upon request after mutual interest has been firmly established.)
I can jump start your business and help you grow your client base. I have built businesses from the ground up and resurrected businesses that were on the ropes! I can do the same for you contact me and lets work together for success. Do you want a call center set up and operated here in the Philippines? I can do it for you and handle all requirements. Make money by paying me to run your center, everything is at cost instead of paying a third party. My background shows I am versatile and can do your marketing and sales or manage business processes. I can work as an individual or with a team.
March 1.2010 to February, 2012 TeleArk LLC Senior Sales Associate 1. Meets or exceeds established monthly sales quota. 2. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. 3. Taking incoming calls from prospective customers and setting appointments for a sales representative to meet with each individual. 4. Make outgoing call to develop lead database and to set appointments 5. Responsible for engaging the lead by introducing them to the services of the TeleArk or the current campaign. April 23,2009 to March 1,2010 Business Development Officer/Sales Representative 1. Meets or exceeds established monthly sales quota. 2. Initiates sales process by prospecting, scheduling appointments, making initial presentation, understanding business needs, developing proposals, closing sales. 3. Closes sales by building rapport with potential clients, expounding on the benefits of solutions and service capabilities; overcoming objections, etc. 4. Expands sales in existing accounts by introducing additional solutions and services; 5.Contributes information to market strategy by monitoring competitive products and reactions from clients. 6. Recommends new solutions and services by evaluating current solutions. 7.Responsible for keeping commitments in a timely manner and resolving issues promptly. 8.Accountable for customer satisfaction and providing high quality service 9. Responsible for giving price quotes and computing monthly bills and fees. October 1 ,2007 to February 12,2009 Callworkz/,MMH-Philippines Remote Customer Service Associate/Loan Specialist/Loan Processor 1. Responsible for making sales calls to VIP customers in the U.S and to offer them new loans. 2. Responsibility for the sales process from initial point of contact, presentations, proposals, through contract negotiations and execution, like running fraud checks, discussing APR ,loan duration and Finance Fee to the customer and Bank Verification 3. Build customers interest in the services and products offered by the company 4. Update the existing databases with changes and the status of each customer/prospective customer 5. Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork, doing checks on credit references as well as liaising with other departments 6. Develops and maintains positive and productive working relationships with team members’ colleagues and clients. 7. Generate new business through outbound calls and follow up on incoming sales leads. 8. Receives and responds to telephone enquiries from clients Responsible for computing interest rates and APR. 9. Meet or exceed the performance standards set for the company like Sales quotas(number of loans per day), 25 calls per hour and Quality Assurance Score of 95% April 2005 to April 20,2007 Pacific Hub Corporation Sales Associate 1.. Conducts out-bound or Sales calls to business Managers or business owners prospects in the U.S 2.Creates customer interest, answer questions and initiates sales process; lead generation 3.Captures pertinent customer data 4. Develops and maintains a good understanding of the services provided by the business units the company supports 5. Provide personalized customer service of the highest level 6. Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties
Accomplished Sales Professional for leading marketing agencies offering integrated project experience in television, radio, newspapers, magazines, digital media and call center services. Adept in pitching new accounts, discerning project requirements and communicating client needs to creative teams. Build executive-level relationships and manage the daily work flow of concurrent projects to ensure deliverables are completed on time, on budget and on strategy. Experienced in by-passing gatekeepers, essential in reaching the decision maker. I provide a complimentary customized CRM for all my hourly oDesk clients in the event they do not have one. This will allow the client to log in and check real-time statistics on their campaign. Click the URL and login with the following to see a demonstration of the free CRM. http://truenorthtelemarketing.com/locksmithpros/index.php Username: test Password: pass123
I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.
Languages I speak: - German (Native level), - English (Written and spoken) - Fluent - Serbo-Croatian (Bosnian, Serbian, Croatian - Native level Other significant skills: - Touch typer with cca 80 wpm (last speedtest @ 81 wpm random text in English), - On Site / Off Site SEO - After Penguin White Hat Optimisation - Content & Creative Writing - Strong sales background - B2B - direct sales - telemarketing (inbound & outbound) - Closing proficient (Hard selling and Soft selling) - Sales Training: Trained sofar multiple sales people mostly direct sales related. Success Moments: Brought a german Website in top 200k Alexa - Tendency Growing - Ranking on the 28.03.2014 http://screencast.com/t/J1nVe4ijWMAU Grown a Startup travel agency in less than a year to a medium size company - 4 offices 60 employees - 2008 / 2009 Been the youngest member of the Bosnian business delegation at bilateral meetings with Kuwaiti representatives in 2004 - Kuwait City (22 y. old) Personal Perks: Self motivated and target oriented, focusing on fast and accurate delivery of the jobs Ive been hired to finish. Not afraid to ask if I dont understand something and willing to learn new skills, while sharpening the existing ones. About me: I am currently employed as an inbound sales agent in a german call center, but since I have a lot of time after work at my disposal, and a strong wish to achieve more in life than I did until now Im currently looking for a chance to build a career in the freelancing sector, thus becoming independent over time. Im a hard working individual who is fast addapting to any new situation, with a strong allaround knowledge and a very good knowledge of the human nature. Finaly, I am not willing to sell my skills under price, but am always open for negotiations, If you decide to hire me you will have a punctual response and delivery most probably far before the deadline, in return I request only fair behaviour and respect for my time and work as I respect yours. Thank you for the time you took to read this.
I am looking for a long-term part time job where I can apply my skills and experiences while learning new things. I am a multi tasker who's up for challenges. I can work with minimum supervision, trustworthy, and dependable. I treat my client's business/ job as my own and it's my personal goal to exceed my client's expectations.