Resourceful, Cooperative, Technology Orientated Multitasker and Motivated Self Starter with a Vast Amount of Customer Service, Sales and Technical Support Environment in a Call Centre (10+ Years) Setting and in Person. A Leadership Role Building and Maintaining a Strong, Loyal, Satisfied and Educated Customer Base. Acquired Unique Skills Dealing with People from a Variety of Cultural Backgrounds, Range of Ages and Diversity Needs. Languages: English (Native), Greek (Fluent) and Spanish (Beginner) Skill Strengths Organized and Innovative Approaches to Tasks Efficient & Productive Service with Quality & Measurable Outcomes Ambitious and Open Minded - Can Do Attitude, with a Smile! Understanding Internal/External Customer/Business Requests/Needs Evaluating Information and Providing - Best Fit Solutions Informing Clients about Additional Value Added and Benefits by Up & Cross Selling Products and/or Services Educating Clients about Alternative Time Saving Channels of Service/Information Promoting Our Brand Name and Business and/or Industry Troubleshooting and Problem Solving Instilling Confidence to Clients Proactive Attention to Details and Excellent Photographic Memory Well Developed Technological Knowledge, Processes and Practices.
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ARK Solutons Agency Contractor
Ark Solutions provide end-to-end services for mobile and Web Applications. We are specialized in: iPhone Applications iPad Applications Android Application Microsoft's Windows Mobile Black Berry Application Symbian Application SIP Dialer Website Design and Development Online Branding using Search Engine Optimization & Marketing, Social Media Java Mobile Phone Applications eCommerce Web Development Our goal is to serve the best solutions with intense customer orientation that enable them to earn maximum return on their investments. for Further detail please visit our website
I am a System / Network Administrator and a licensed Electronics Engineer. I have worked with different telecommunications companies for over four years wherein I practiced my Telecommunications and IT skills. Currently I manage different systems that make up a network that provides internet through Metro-Ethernet and DSL, and voice services via PSTN and VoIP servers. Through the years, I implemented dozens of major projects like setting up virtual machines, asterisk servers, DHCP servers, DNS servers, Firewalls, mail servers, web site design, MSAN and DSLAM. Summary of my skills: * Linux and Windows System Administration (Fedora, RHEL, CentOS, Debian, Ubuntu, Windows NT, Windows NT Server, Windows 2003 Server, Windows Server 2008, Windows Server 2012, Windows XP, Windows 7, Windows 8) * Network Administration (Cisco, Microsoft, Linux, ZyXEL, Huawei) * Desktop and Server Virtualization (VMware Workstation, vSphere / ESXi, Virtualbox, Hyper-V, XenServer, VPS) * VoIP Server / Gateway Administration (Asterisk, FreePBX, PIAF, Elastix, Trixbox, Aculab, Sangoma and Digium interface cards) * Monitoring Systems (Nagios, Icinga, Zabbix, Cacti, Splunk) * Internet Connectivity (xDSL, FTTH, Metro-Ethernet, Wi-Fi, DNS, DHCP, Load-balancing, MSAN, DSLAM, Multiplexing) * Telephony (PSTN, SS7 Signaling, R2, ISDN PRI, SIP, H.323, H.248) * System Integration I also have following certifications with me : CCIE (Cisco Certified Internetwork Expert) Writting CCNP (Cisco Certified Network Professional) CCNA (Cisco Certified Network Associate) MCSE (Private Cloud) MCITP (Windows Server 2008) MCSA (Windows Server 2008) MCTS (Active Directory deployment and configuration) MCTS (Infrastructure Management) MCTS (Application Servers Management) MCTS (Windows 7 Configuration) MCP (Microsoft Certified Professional)
Promotion or Branding and Reputation management services Seo Services ppc management Social media marketing Designing well-designed logos,animated logos, brochure, or website innovative graphics advertising, communication, and print requirements Banner Designs Layout and Formatting Artwork Services Development Service School/Colleage Management System Transportaion GPS System US Staffing Jobs & Recruitment portal Payroll or HRM System: SMS Solution Real esate E-commerce/social media sites/open source Voip Billing/SIP Dialer MLM Sites Logic ERP/ Software solution Mobile Apps Inventory Online recharge system. Third Party API Integration BUSINESS CONSULTING full range of consulting services Business Process Services Quality Engineering & Assurance Mobile app Android development iOS development VoIP Billing Solution VoIP Billing : Billing, Database & Web Interface Calling Card System Callshop PC Softphone iPhone Mobile Dialer Android Mobile Dialer Windows Phone Mobile Dialer