Remote Computer Repair and IT Support

Get Your Remote Computer Support Project Started Today!

Post your remote tech support project on oDesk and find technical and customer support experts skilled in multitasking and meeting goals and deadlines, for your remote help desk team. These professionals can manage Internet research, help desk administration, desktop support and hardware/software setup and training. You will also find experts who can handle chat/ticket-based technical support, troubleshoot basic web hosting and technical procedures, and resolve your PC and MAC hardware, software and printer issues.

Remoting refers to remote computer repair (or PC repair), online tech help, level 1 IT support, customer service help desk, and data entry. On oDesk, the world’s largest online workplace, companies hire remote IT support professionals and administrators with customer service skills and knowledge of IT services and applications (e.g. network troubleshooting, VPN, anti-virus, Parallels Plesk, cPanel, FTP, MS Office), as well as different operating systems (Linux, Mac OSX, Windows).

Browse Remoting job posts for project examples or post your job on oDesk for free!

Remoting Job Cost Overview

Typical total cost of oDesk Remoting projects based on completed and fixed-price jobs.

oDesk Remoting Jobs Completed Quarterly

On average, 1 Remoting projects are completed every quarter on oDesk.

1

Time to Complete oDesk Remoting Jobs

Time needed to complete a Remoting project on oDesk.

Average Remoting Freelancer Feedback Score

Remoting oDesk freelancers typically receive a client rating of 4.72.

4.72
Last updated: April 1, 2015
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Olexandr Z.

Olexandr Z. Agency Contractor

Symfony 2, ExtJS, Sencha Touch, Android

Ukraine - Last active: 2 days ago - Tests: 13 - Portfolio: 16

Over the last 10 years I have developed a wide range of sites using HTML, PHP, MySQL, MongoDB, AJAX, ASP.NET, MS SQL including sites for startup companies and small businesses. Looking for opportunities to build websites from ground up. Master's degree in Computer Sciences Programming Languages: PHP (4 - 5.4), C#, VB.NET, C, C++, BASH, Python, JavaScript DataBases: MS SQL (2000-2012), MySQL (3 - 5.1), MongoDB (1.8 - 2.0) Frameworks: .NET (1.1 - 4.5), Zend Framework, Symfony (1.3 - 1.4), Symfony 2, WordPress 100% money back guarantee if not satisfied for any reason. Please don't invite me for interview if your project is not under oDesk [[http://www.odesk.com/help/help/policies/billing_payments_policy|Guaranteed Payment]] policy (having fixed price). Thank you for understanding.

Associated with: ZophiaTech
$38.89 /hr
3,375 hours
4.88
Pam H.

Pam H.

Project Management | PODIO | Multifaceted | Adept

United States - Last active: 08/08/2014 - Tests: 16 - Portfolio: 17

Do you want it done right the first time? Motivated self achiever, organized, multifaceted skills aid in orchestrating tasks and details to achieve project goals. Experience with on and offshore teams, dedicated team player, committed to excellence, while working in challenging and innovative global dynamic environments. To enhance my working capacities and contribute to the growth of the organization. Determination and commitment to enriching my knowledge in the field of web design and development. Current Odesk Silver Club Member. US native English speaking, self assessed and high scoring Odesk skills tests, in addition you'll find a copy of my transcripts proving my English, editing, and skills abilities. Take charge (if required), conscientious, creative, quickly adaptable, dependable. Wordpress and Joomla, server installation to content and maintenance. Project Management Podio: Ensure schedules and objectives are clearly communicated and tracked across Podio resources and projects. As Podio administrator; Apps creation and set up, assign tasks, create workspaces, manage and track projects all within Podio.com platform Project Management: Web Development: Serving as part of a team of web design/development project managers. Quote to job completion. Duties include: Supervision of designers, developers and content. From setting up initial quote as project/ deliverables, chose themes, assign designers according to custom jobs, assist in client needs, proof, edit and approve design mock-ups. Direct development, edit, assist and approve before content addition, perform small coding edits (limited knowledge in coding). Research/ Create ideas, write content (promotional, blog, curated content, production, SEO), chose and edit images. Final touches, cross-browser and mobile testing, client feedback if changes. Competitive analysis. Project Management: Affiliate Marketing: Case Management: Case Management, Crisis Management, coordinated clients in crisis for emergency services and initiated intake for social services branch, vocational training, housing, medical services and arranged client transportation. Individual Education Plan Management: Assisted clients’ parents, prepared, advocated, researched services, coordinated medical, tutoring services placement, for clients with special needs. Introduced IEP regulation and rights to parents and assisted them at IEP educator parent meetings. Insured clients needs were met, as well as enforcement of IEP within the school system. Project Management: Ebay Store Ecommerce, Business owner, 14 year eBay store, 100 percent Feedback and eBay consultant (Vintage items), Etsy, Bonanza, iOffer, Ecommerce Websites owner, Affiliate Websites from server admin to finished affiliate website. Interesting and well reserched articles, proof-reader. Wordpress and Joomla-install to write, SEO, product research. Software: Enrolled in classes / licensed Adobe CS6 user (Photoshop, Acrobat, Dreamweaver, Muse, Indesign, Illustrator, Fireworks, and more). Certificate of completion: Adwords, SEO, Analytics, Photoshop for Webdesign Content curator for several blogs via ODesk jobs as well as my own blogs and websites. Please see rest of my experiences, software and apps, Web 2.0 and subjects for writing assignments, portfolio, including over a dozen high scoring Odesk Skills tests. Thank you for considering me for the job and reading through my very detailed resume. I don't read the auto-generated offers, but I do answer genuine invitations.

$42.00 /hr
3,272 hours
5.00
Nathaniel Parsons

Nathaniel Parsons Agency Contractor

Versatile and Skilled Team Player for Technical Su...

United States - Last active: 1 day ago - Tests: 10 - Portfolio: 6

My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.

$14.00 /hr
6,532 hours
5.00
Romeo P.

Romeo P. Agency Contractor

DevOps, Application/Infrastructure Support, Web Ho...

United States - Last active: 9 days ago - Tests: 16

DevOps: Distributed Infrastructure/Applications Production/Development Support, Tier II & III network support and troubleshooting. Remote/Onsite, specializing in deployment and provisioning, troubleshooting. Experience working with development, operations, QA, management. Insurance, Banking, Construction, Utilities and Hospitality industries OS: Unix/Red Hat, AIX, CentOS, Ubuntu, Centos, Windows Server Web Servers: Apache, IIS, Tomcat, IPlanet Application Servers: Websphere, Weblogic, JBOSS, Resin, Dynamo ATG Database: Oracle Developer, MySQL, Informix, MS SQL Server, NoSQL, DynamoDB Web Services: RESTful APIs, SOAP, XML, JSON Version Control: Perforce (P4) Build Language: Ant, Maven Scripting Maintenance: Bash, Perl, Python Data Center Automation Tools: Puppet, Chef Cloud Infrastructure: Amazon Web Services, OpenStack Monitoring Support: JMX Console, JConsole, Business Availability Center, Netcool, Splunk, Lambda Probe Continuous Integration: Jenkins, Hudson Strong documentation (troubleshooting and disaster recovery procedures, operational contingencies and guidelines Always providing high quality customer-focused attitude and support

$22.22 /hr
33 hours
4.09
Abdelhamid F.

Abdelhamid F.

Technical Translation Expert En-Fr-Ar

Morocco - Last active: 2 days ago - Tests: 17 - Portfolio: 1

19 Years of various responsibilities, as Virtual Assistant, Project Manager, Virtual Team Manager, Expert Translator (English, French and Arabic), Software Localization Specialist, IT Specialist, Technical Support, Virtual Recruiter, Owner & Director of a Study Office for Data Processing, Online Scam & Fraud Investigator. Freelancing is not a hobby or a second job for me, it is my full-time job. Which means high availability & the resources to turn a project into a success. I am interested by all kind of tasks that I can do according to my skills, attempting always to offer innovative & high quality work. I am a conscientious, enthusiastic & highly motivated person who is reliable, responsible & hard working. With high level of detail orientation & the proven ability to achieve targets & results. Able to adapt quickly & positively to challenging situations whilst remaining calm, focused & positive. Mature with an outgoing, friendly personality. I believe my experiences will bring significant benefits for any IT or Non IT organization. I am actively looking for full-time opportunities which will help me to build and enhance my career to further higher level. Thanks for your time & attention in advance. ____ +Areas Of Expertise: I am very familiar with most of the online management tools either for projects or for teams, for organizing work & meetings or for doing follow-up for tasks, projects, milestones and goals. When it comes to the translation area, I provide Translation Based Keywords, and SEO friendly translation for the following pairs: English to French/Arabic Arabic to French French to Arabic +Area of Translation: -Expert in Software localization: Menu, Dialog boxes, Options, Help, Adversity, Tutorials, etc. -Technical documents (computer & software area.) -User guides for IT equipment, network hardware & software (devices, servers,screens, etc.) -International Tenders within the IT field for governmental or private agencies. -Commercial listings for electronic stores. -Tools for teaching & learning languages (texts, exercises, tests, courses, etc.) Proofreading French and Arabic content. +Operating Systems: The following Windows versions: (3.x-9.x-NT-2000-Me-XP-2003\Server\AdvServer-Vista-Seven-Eight) The following Linux distributions versions (gnome/kde): Ubuntu, Fedora, Linux Mint, Kali Linux, Wifislax +Software : Microsoft Office (All versions since version 2 under MS-DOS until version 2010) Open Office Libre Office Microsoft Front Page Microsoft Expression Web PoEdit OmniPage professional +Online Tools: Basecamp Wrike Asana Highrisehq Cisco Meraki Dashboard DropBox Google Apps +Other Skills: *PC troubleshooting Hardware/Software (Installation, Configuration & Administration): Identifying problems, troubleshoots, providing assistance & advice to end-users Installing, maintaining & upgrading Software & Operating Systems Providing support on other IT issues Testing Software functions & providing reports when asked *Customer Service Representative *Technical Support *Administrative Support *Virtual/Personal Assistance *Web Research *Data Entry (CMS, E-Commerce, online forms, ...) Speed: 74 wpm / 330 kpm. *E-Commerce implementation & customization. +Office Equipment: PC Quad 3 GHZ 64 Bit - RAM: 8Gb - 2HD: 500Gb each - Video Card Memory: 1Gb LED Screen 23”. Laptop i5 64 Bit - RAM: 4Gb - HD: 250Gb - V. Card Memory: 1Gb Android Phone Internet ADSL 4Mb. Webcam + Stereo Headphone

Translation French English Translation English French Translation Arabic English Translation English Arabic Customer service Technical Support Comptuer Maintenance Hardware Troubleshooting Computer Assembly Computer Repair Translation Proofreading Arabic French German Italian Data Entry Ubuntu Linux System Administration Adobe PDF Video Ripping LibreOffice HTML PHP Graphic design Image Editing Audio Editing Microsoft FrontPage Ulead VideoStudio Infusionsoft Administration CRM Basecamp Administrative Support Adobe Acrobat Audacity Business Analysis Business Continuity Planning Business Planning Business Development Business Scenario Development Calendar Management Call Handling Change Management chat support CPanel Custom CMS Customer support database management Database Administration Document Conversion Document review Drupal eLearning Ecommerce Platform Development Electronic funds transfer Email Handling Email Technical Support Forum Moderation Forum Posting Fraud Analysis Fraud Mitigation FTP Google Docs GIMP Google AdSense Google AdWords Google+ Google Reader Google search Google Sites Administration Google Spreadsheets Grasshopper Virtual Phone Helpdesk HootSuite Internet research Inventory Management Investigative Reporting Islamic theology informatique Job Description Writing Joomla! LAN Administration LAN Implementation LinkedIn Recruiting Live Chat Operator Localization LogMeIn Rescue LogMeIn Hamachi Magento Mail Merge McAfee VirusScan Microsoft Excel Microsoft PowerPoint Microsoft OneNote Microsoft Publisher Microsoft Word Online Community Management Online Help OpenOffice Order Entry Order processing Payment Processing Payroll Processing PDF Conversion Performance testing Performance Tuning Phone Support Photo Editing Photo Manipulation Photograph Color Correction phpMyAdmin PrestaShop Product Development Product management Project management Recruiting Requirement Management Remoting Requirements analysis SIP Skype SnagIt Software Testing sound editing Spreadsheets supervisory skills TeamViewer Usability testing User acceptance testing Video Conversion Video editing Video Streaming Virtual Assistant virus removal Virtualization VMware Administration VOIP Software VPN XML Yahoo! Messenger Adobe Photoshop Content Management Windows 7 Administration Windows 8 Administration Windows XP Administration Wireless Network Implementation SDL Trados
Groups: oTranslators
$11.00 /hr
258 hours
4.33
R. W.

R. W. Agency Contractor

HR Consultant, HRIS, Business Coach, Learning-Trai...

United States - Last active: 15 days ago - Tests: 2

PROFESSIONAL SUMMARY: • 17+ years of Human Resources Business Partner experience leading cultural change, building partnerships, developing others and offering creative solutions to business issues nationwide. • 16 years of experience with Employment Laws and Regulations (federal and state) and Legal Compliance ensuring company is in compliance with FMLA, ADA & COBRA laws, maintaining HIPAA Privacy and Security compliance, and Affordable Care Act (ACA). • 15 years of Project Management experience running multiple projects at one time in a variety of locations. • 10 years in Human Resources Consulting experience in a client service environment, handling multiple external clients. • 9 years of HR Transformation and Change Management experience anticipating the need for change, consulting with clients on effective approaches to change, architecting change plans and assisting clients with leadership and execution. • 9 years of Training and Professional Development experience in developing, implementing, facilitating, and maintaining orientation, training programs, seminars and workshops (both in-person & virtual / online training). • 8 years of Human Resources Strategic Planning experience partnering with business client groups to focus on critical areas of strategic contribution and translate solutions into appropriate management and HR actions. • 8 years of Employee Relations experience that contributes to satisfactory productivity, motivation, and morale. • 7 years of HR Benefits experience researching, analyzing, and administering employee benefit plans, surveys, policies, and procedures. • 6 years in Human Resources Generalist experience compensation administration, HRIS, recruiting & selection. • A motivated and ambitious professional with excellent leadership, team building, coaching, problem solving, tactical decision making, organizational, written & oral communication, interpersonal, facilitation, presentation, and advanced computer skills. • Skilled in building and maintaining long-term relationships with all levels of employees, partners and clients. • Able to travel up to 50% of the time. PROFESSIONAL HIGHLIGHTS: • At VisionWorks, increased efficiency by restructuring the Operations and Administration functions of each department within the company which eliminated time consuming administrative tasks from the workload of the employees and released substantial time for more productive activities. • Reduced the time frame of the Full-Cycle Recruiting process by 10% at VisionWorks Group of America and by 25% at ConAgra Foods by sharing knowledge and identifying areas for improvement. • Acknowledged by the President of American Imaging Management / WellPoint for outstanding leadership efforts where responsibility was taken for the day-to-day Human Resource affairs for three local offices after the untimely resignation of three key Executive personnel. • Developed and implemented an Employee Onboard Process & Training that decreased the time frame by 50% at American Imaging Management / WellPoint. • At Optimus Entertainment Group, reduced employee turnover by 50% by implementing a project management system, performance management system and conducting routine team meetings which increased employee knowledge and understanding of roles, responsibilities and company expectations. • At Akzo Nobel Chemicals, reduced OSHA fines by approximately 13% after being appointed as Internal Auditor to audit our company sites and Employees knowledge of OSHA requirements. • At Akzo Nobel Chemicals, increased revenue of the North America headquarters of roughly $2B through the reconciliation and collection of our Inter-Company Accounts. TECHNICAL SKILLS: • Microsoft Office: Word, Excel, PowerPoint, Publisher, Outlook, and MS Project. • Web/Video Conferencing: WebEx, GoToMeeting, Skype, Polycom, Cisco, and Tandberg. • E-learning Software: Adobe eLearning, TrainCaster, Articulate, Trivantis, Rapid Intake, and Learn e-learning. • HRIS and Applicant Tracking Systems (ATS): Oracle, ADP, BrassRing, and Pereless. • ERP Systems: SAP HR, SAP FI, SAP SSCM, SAP SD, and PeopleSoft HCM. • Project Management: MS Project, BaseCamp, Asana, Atlassian, Wrike, Mavenlink, Teamwork Project Manager, etc.

$75.00 /hr
0 hours
0.00
Peter Lusinde

Peter Lusinde

Online Marketer - We Promote YOU Online the SMART...

United Kingdom - Last active: 10/20/2013

With over 18 years experience within the IT industry, I have the potential to help my clients achieve their requirements and provide an A+ service. I have very good experience within the web industry and a portfolio of satisfied clients. My background ranges from IT Support, Web development to Online Marketing. I have previously worked with BT, Logica, various Ministries and NGOs. I know I can provide the kind of service you are looking for. Our Main area of expertise lies within Internet Marketing, SEO, Web Development, Mobile Marketing, Facebook Marketing and general IT Support. Our goal is simple… To develop error free solutions and help our clients achieve their targets through our efforts and expertise.

$11.11 /hr
0 hours
0.00
Leon Rice

Leon Rice Agency Contractor

KCC Business Solutions

United States - Last active: 01/15/2012 - Tests: 9 - Portfolio: 10

It has been said, “You get what you pay for.” We offer professional quality business services at a lower cost because we do not build in a lot of hype, or fluff. You get exactly what your business needs and maybe even more. So, do you want to pay for the hype and inflated bids? If so, you know where to go. If not, then KCC Business Solutions is your answer. We make your business our business, and keep the money in your pocket where it belongs. Over the last 17 years I have been involved in a myriad of projects in different capacities. I have been able to see the ground floor with the clients and therefore; can identify with customers for a great end result in customer service and experience. Additionally as a Business Executive and Operations Officer I can conceptualize plans and then build them into reality. Marketing and truth in advertisement has become an essential part of my career. Social Media Marketing campaigns have become my passion. Small businesses need to survive and have a foothold in the economy, so I offer these skills and experiences to all at a reasonable rate. Virtual Assistants (Executive), Business Reports, Statistical Analysis, Financial Forecasting, Budgeting and Business Plans are the main services provided by KCC Business Solutions. Proficiency in desktop productivity tools, Internet Technology and system integration/training and a general view of unconventional and less costly ways to improve your business’s bottom line are the strengths our company offers you. We can also provide marketing via cold/warm calling, sales pitch writing and strategy modification, and various forms of marketing, internet or traditional methods. Public relations and Management strategy crafting can improve your business flow and organizational behavior and improve the overall production. Let us guide you on improving your business plan and processes.

$20.00 /hr
0 hours
0.00