Helpdesk Freelancers

Browse Helpdesk job posts for project examples or post your job on oDesk for free!

Helpdesk Job Cost Overview

Typical total cost of oDesk Helpdesk projects based on completed and fixed-price jobs.

oDesk Helpdesk Jobs Completed Quarterly

On average, 46 Helpdesk projects are completed every quarter on oDesk.

46

Time to Complete oDesk Helpdesk Jobs

Time needed to complete a Helpdesk project on oDesk.

Average Helpdesk Freelancer Feedback Score

Helpdesk oDesk freelancers typically receive a client rating of 4.53.

4.53
Last updated: April 1, 2015
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Asif Gohar

Asif Gohar

System, Network, Active Directory, Exchange, Backu...

Bahrain - Last active: 12/03/2014 - Tests: 5 - Portfolio: 5

Knowledgeable and skilled IT professional with encompassing work experience spanning more than 8 years in systems administration with compliance as per industry standards. Possess excellent interpersonal skills to liaise amicably with diverse groups of people, different departments, vendors and agencies. With extensive exposure to different cultures and work environments and has worked effectively with multinational individuals and professionals from all organizational levels. Certifications: MCITP (Server 2008, Exchange 2010, Lync 2010) Expertise: Exchange 2007/2010, Active Directory 2003/2008, SCCM, SCOM, DPM, SCVMM, BackupExec,Enterprise Vault, WSUS, Lync, Server 2003/2008, ADRMS, SQL Server, SAN/NAS.

$20.00 /hr
270 hours
4.95
Abhilash M.

Abhilash M.

6+Years Experience- Windows/Oracle/HP/Cloud Certif...

New Zealand - Last active: 2 months ago - Tests: 17 - Portfolio: 3

6+ Years experience in : * BMC Tools Design/Installation/Configuration. * HP Tools : Certified Accredited Integration Specialist * Windows Administration * Oracle certified Solaris Administrator * ITIL V3 certified Process designer. * Web Programmer * PHP/MySQL expert.

$27.78 /hr
787 hours
4.99
Sheraz Khan

Sheraz Khan

I.T Specialist | Business Process Modeling using V...

Pakistan - Last active: 2 days ago - Tests: 54 - Portfolio: 10

Thank you for taking the time to review my profile. Over decade of experience in Information Technology, I decided to focus on what is my real passion, helping individuals to reach their personal and business goals. I can provide you with the satisfaction and commitment to your business needs. As a Freelance IT Professional, I have not only worked with businesses of different nature but I have also assisted many clients on a personal and business basis around the globe. I enjoy the challenges that everyday this profession brings to me and realize the importance of getting the job done whether big or small.

$27.78 /hr
662 hours
5.00
Julio Herrera

Julio Herrera

Web Developer

Venezuela - Last active: 2 days ago - Tests: 5

+5 years using PHP4/PHP5 and MySql. Javascript, jQuery, CSS, Twitter-Bootstrap with Less/SAAS UNIX/Linux, MVC, Git / Subversion, and LAMP toolset PSD to Wordpress theme design. Wordpress installation/migration, theme and plugin customization. Osclass customization Over 5 years developing for the Internet Object Oriented Web Developer. Strong back end developer with wide front-end skill set More than 20 years enterprise developing experience Native Spanish speaker, English (very good reading and writing skills). About 6 months of C# and ASP .Net Learning Proactive, autodidact, objectives achievement focus.

$22.22 /hr
1,159 hours
4.90
Wessam M.

Wessam M.

Freelance Web Developer

Egypt - Last active: 2 days ago - Tests: 20 - Portfolio: 24

I am a Web Designer & Developer specializing in Responsive Design, front-end, back-end development, Familiar With : Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ WooCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer.

$15.00 /hr
83 hours
5.00
Lou Nilreb Dizon

Lou Nilreb Dizon

System Administrator /IT Support (HW, SW and Netwo...

Philippines - Last active: 3 days ago - Tests: 3 - Portfolio: 6

Over the years I have been an IT enthusiast. I have developed a wide range of programs and configured applications to maximize their efficiency for personal and business use. I continuously seek for new challenges to gain knowledge and to stay in trend with technology. My goal is not to meet but rather to exceed my client's expectations.

$5.56 /hr
549 hours
5.00
Md. Tariq Aziz

Md. Tariq Aziz

Linux System/Network Administrator | Network Suppo...

Bangladesh - Last active: 5 days ago - Tests: 17

I enjoy challenge and take pride in my work. Being accustomed to fast-paced environment, I see challenges as opportunities to learn. I have developed my professional skills in a range of areas that I feel will allow me to satisfy your expectation in the best possible manner. Here are a few of my significant capabilities: ** Networking and Hardware: Network Adapters, Modems, Hub, Repeater, Switch, Router (Cisco), DSL, ADSL, PIX Firewall, 3COM, Ethernet, Linux/Windows Workstations ** Platforms: Windows 9x/NT/2000/XP/Vista/Win7 (Advanced), Linux (Red Hat, Debian, Ubuntu) ** Tool s and Utilities: MS DOS, Microsoft Office Suite Network Management Tools: Nagios, iDirect VNO, Wireshark ** Security Tools: VPN, ACLs, Filtering Traffic, Routing Policies, IP Tables, Wireshark and NMAP ** Database: MS Access, My SQL, PL/SQL. ** Programming Language: C/C++ (Excellent), Java (Basic), Perl (Basic), PHP, HTML, MySQL, VisualBasic, MatLab ** Network Simulator: Experienced in Optimized Network Evaluation Tool (OPNET) and familiar with NS-2 ====================================================

$20.00 /hr
4 hours
5.00
Aleksei Tcelishchev

Aleksei Tcelishchev

Web/Mobile Software Engineer/Developer

Russia - Last active: 12/02/2014 - Tests: 4

grow up into independent successful Web/Mobile Software Engineer/Developer > from hardware power supply up to public social clouds > imagine future trends looking right now around the roots > growing up and supporting internet web projects and 'ria' apps > providing integration for different types of solutions > establishing links and designing overview Software: Programming and scripting languages: script - ECMAScript, VBScript, JavaScript, JS Frameworks (JQuery, KineticJS, libcanvas) server side - Java SE, PHP, python, sh/zsh/bash, awk/sed/perl Development and maintenance of web applications based on: WordPress, Joomla, Drupal, Symfony2 framework, Yii framework SQLite, MySQL, Memcache PHP, XML, XSLT, HTML, CSS/JavaScript Servers administration: AWS EC2 instances PBAS, HSPc, Virtuozzo, Plesk VMWare ESX/vSphere Apache, MS IIS, Tomcat Qmail, Sendmail, MS Exchange, MailEnable MS DNS, Bind MS Active Directory Nagios, Zabbix, Bacula Database administration: Oracle, Interbase, MSSQL, MySQL OS Administration: MS Windows (Desktop&Server versions) Linux (RedHat & Debian based distros) HP-UX, Solaris Hardware: Designing and developing IT infrastructures: Public Telephone Networks, VoIP complexes local and distributed networks various connection channels (LAN, ISDN, xDSL, WiFi, broadband) Buildling, configuring, installing, maintaining servers (HP, Sun, Intel, Dell, IBM), network equipment (D-Link, Cisco), workstations Diagnostics and removal of hardware problems Workflow: Gathering, analyzing and documenting tech requirements, development tasks, product description; software re-engineering Participation in official public correspondence and other communications Planning and estimating

$18.88 /hr
197 hours
5.00
Philip R.

Philip R.

Java/.NET/Javascript Developer, Creative Artist, W...

United States - Last active: 08/21/2013 - Tests: 3 - Portfolio: 8

For the past 25 years I have performed a variety of technical roles ranging from Analyst [documentation of project requirements], Project Coordinator, Programmer, Team Lead, Back-End Administrator, Customer Service Rep as well as levels 1 through 3 Telephone Technical Support. I am comfortable with all roles and phases of project work flows. I have a wide range of creative and analytical skills. My core competency is learning and implementing new technologies emphasizing Microsoft based tools, with C# & Java being primary. I am actively seeking creative projects, particularly voice work, or short term programming projects involving internet technologies. Programming: * 15+ Years as VB3/4/5/6 programmer * 15+ Years VBScript/.HTA Programming * 15+ Years classic ASP * 15+ Years .Net VB/C# (1.1/2.0/3.0/3.5) * 15+ Years HTML/CSS Web site * 10+ Years Javascript * 5+ Years PHP * 5+ Years Java * Project Managment: * 10+ Years as Lead Analyst, coordinating resources, gathering requirements, ensuring timely delivery * 5+ Years Programming Team Lead on various long term [1-2 yr] projects involving up to 3 programmers Customer Service / Help Desk: * 20+ Years Customer Service, including 800 call center ICSA level professionalism * 15+ Years 'Level 1' through 'Level 3' Customer Service Technical Support Administrator: * 15+ Years IIS Adminstration & configuration * 10+ Years Wordpress setup/configuration * 3+ Years Joomla Setup/configuration :: Artist: * 18+ Years Photoshop v4/5/6 cs1/2/3/4 * 8+ Years Photography - nature/abstract Writer: * 20+ Years Technical writing * 15+ Poetry writing * 10+ Years Blogging / Journaling writing Voice Talent: * 5+ Years Toastmaster International Public speaking * 2+ Years Voice Mail Menu systems * 1+ Years Audiobook Narration Audio Multimedia Skills: * 8+ years using soundforge software, 4+ years using Audacity software. * 3+ Years Mixing Artist I have worked long-term, full-time, with a stable company for 22 years now, however do many internet based consultancy projects as well.

$55.56 /hr
11 hours
5.00
Joshua Dotson

Joshua Dotson

IT Sleuth & System Administrator (Open Source Infr...

United States - Last active: 03/06/2012 - Tests: 8

LinkedIn http://www.linkedin.com/in/jmdots Summary I've worked in technical administration, technical support, customer service or leadership roles for all but a few months of my adult life. In this time, I climbed the ranks of a highly-modern, lightning-paced, large-scale, multi-OS supercomputing environment in Area B of Wright-Patterson Air Force Base (WPAFB) and became an avid user of all things open source. The place which was my professional home of over six years is known as the “Air Force Research Laboratory DoD Supercomputing Resource Center” or "AFRL DSRC" for short. The AFRL DSRC environment is home to the #19 supercomputer on the June 2011 Top500 Supercomputer List, a mammoth computer for which I received training: Cray Inc.'s "Raptor" XE6. I enjoy excelling in the IT industry by working smart by doing my research, building wisdom and having fun. Background 10GbE, Access, Alfresco Share, Amanda, Apple HW, Appro HPC, Audacity, bash, CentOS, Clonezilla, CUPS, Cray HPC, DD-WRT, Dell HW, DokuWiki, DRBD, eHealth, Excel, Fedora, Firefox, Gentoo, GIMP, git, Google Apps Domains, HP HW, High Performance Computing (HPC), HTML, InfiniBand, Inkscape, iptables, ITILv3, Kerberos, Kickstart, KVM, LibreOffice, Linux, MacOS, MediaWiki, MySQL, Nagios, Net-SNMP, NFS, Nmap, Nvidia GPGPU, OFED, OpenLDAP (w/TLS), OpenSSH, Oracle HW, Outlook, OTRS (with ITSM), Panasas (PanFS), PBS Pro, PhpLDAPAdmin, PhpMyAdmin, PKI, PowerPoint, Python, QEMU, RAID, regex, RHEL, Rocks Cluster, RootCA, RSA tokens, Samba, SAN (FC, iSCSI, SAS), Scientific Linux, SGI HPC, SharePoint, SiCortex HPC, SketchUp, SLES, SNMPv3, Solaris, Spectrum, Sun Freeware, Sun HW, SuperMicro HW, SUSE, SVG, svn, SystemEdge, TCP Wrappers, tomcat, Ubuntu (Desktop & LTS), vim, VirtualBox, Visio, Visual Basic, VMware, WebDAV, Windows (Desktop & Server), Word, Zenmap, ZFS, ZRM for MySQL

$50.00 /hr
21 hours
5.00