★ 3+ yrs of software development, configuration, management ★ C#,VB.NET(2.0,3.5,4.0), WPF, Web,Windows Services ★ ADO.NET,Entity Framework, LINQ, 3-tier,n-tier, Winforms desktop applications ★ ASP.NET web apps, Silverlight ,Telerik & DevXpress. I have worked with .NET (C#, VB.NET) and databases such as SQL Server 2005/2008, MySQL 5, SQLLite and Oracle 9i. I have complete command over Microsoft Office Tools. I have extensive experience with 3rd party APIs such as 1. Twitter API 2. Google API 3. Code Reason Reports 4. EDD (Easy Digital Downloads) Licensing integration. 5. Telerik Rad Controls for ASP.NET AJAX 6. Telerik RAD Controls for WPF (Windows Presentation Foundation) 7. Telerik RAD Controls for Winforms 8. DevXpress/DExperience for Web and Winforms 9. Krypton Toolkit 10. Microsoft Excel Interop 11. Microsoft Word Interop 12. Microsoft Access Interop 13. MySQL Connector for .NET 14. Microsoft SQL Server 2000/2005/2008/2008 R2 15. Microsoft SQL Server Compact 3.5 & 4.0 16. Windows Communication Foundation (WCF Services) 17. Microsoft Entity Framework 4.x/ADO.NET Entity Framework 18. LINQ to Entities, LINQ to SQL, LINQ to objects 19. Telerik OpenAcces ORM (Database First, Model First) 20. Windows Presentation Foundation (WPF) and MVVM 21. Login Authentication/Encryption I have worked with enterprise grade software systems that are composed of multiple tiers and multiple layers, distributed client-server applications. I have also performed configuration and build management using Advanced Installer. I have participate in projects as project member while being in part of each stages from requirements gathering to system design, integration & quality assurance to deliver functional, usable and quality products. I have worked with lead developers and helped them define processes for maintaining quality of code, over life cycle of application development and have been a guiding mentor to my colleagues utilizing my experience in software development and best practices.
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I have remained engaged with modeling and predicting healthcare claim and disease risk in Life and Health Care Insurance and then Disease Management Company, providing VBA Development, data modelling, algorithmic development and implementation and other technical services in the following areas: Algorithm Development and Implementation for Disease Risk Prediction VBA Programming Spreadsheet Development (Excel / VBA with cross-application COM based programs), Data Analysis Building Actuarial Models Predictive Modelling for Group Health Care Claims Financial Modeling (including cashflow projections), Copy Writing / Creative Writing, Report Writing / Research Writing Database Design (MS Access)
I've been in IT for 15 years, and I've grown from being a "simple" developer during my studies, to actually being a PMO in a leading company in the north east of Italy. In these years I've often been in charge of leading projects in foreign countries, like Croatia, Czech Republic and Germany, having in this way also the possibility to improve my language skills. In my spare time I translate technical IT articles from english to italian and design game software
Jonie Lynn Alcazar Agency Contractor
I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice you want to project and speak to your target audience. As a customer support professional, you can expect an empathetic representative of your business, and upholder of your company's ethos. I maintain a high standard work ethic when dealing with employers/clients, whether in a virtual office setting or an actual office. I do not accept job offers when I know I won't be able to meet or exceed expectations. When I do accept a job, it's because I know that I can deliver what is being asked of me (or a tad more) in a timely manner.
My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.
Although I'm a multilingual IT professional consultant with over 16 years in software/database development (Java, Perl, PHP, SQL, MySQL, Oracle, SQL Server), I have years of writing experience, especially with writing academic proposals and articles about the use of IT in distance education, especially for language and IT courses delivered online. I am currently in the process of carrying out a research study about this very topic for my Masters of Distance Education, which I hope to complete in one year. My most important goal is to deliver top quality results and satisfaction to my clients. My motto is that I am not happy if the client is not happy!!! I'm a self-starter and quick learner of new technologies. I am efficient and quick. Last but not least, I am excellent communicator in several languages, including English, French and Spanish.
I am a working professional Business Analyst. Very good in analytics. Well versed with Ms-Excel and Excel-VBA. Other skill's set include: Programming languages like : C, C#, Web Languages: ASP.NET, PHP DataBase: MySQL, SQL Server, MS Acess Business Analytics: R
Jeff Anderson Agency Contractor
16 years of solid website development. Perl, Ruby, PHP, Python, C, C++, MySQL, MongoDB, Apache, jQuery, Twitter Bootstrap and AngularJS are some of the many, many tools in my arsenal. Honesty, integrity, determination and a positive attitude that anything can be done are some of my qualities. If you want a solution that will stand the test of time then I can build it. If you just need a quick fix to keep the money flowing I can solve that too.