I have been striving hard to serve customers and clients that need my services as a customer service representative for over 3 years already. I am experienced in both email and chat support. Currently, I am a business assistant to a reputable company that focuses in real estate trading. I am also oriented to do any other tasks such as article writing, SEO submission, transcribing, data entry, web research, and basic image editing. I am a multi-tasker by nature; highly trainable to new tasks; very receptive; dedicated to work; and adaptable if exposed to a new environment; a team player; and a fast learner. In the past, I was able to have the opportunity to be an English tutor to Korean students.
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My earnest desire is to deliver high-quality output required by clients through rendering efficient administrative support tasks such as word processing, data entry, form conversion, reports and article writing. I have more than 15 years of work experience wherein I practically gained proficiency in using Microsoft/ Web/ Online applications. Several training and seminars gave me the opportunity to learn and use other software like Adobe Photoshop (CS3), ArcGIS (ArcMap 9.3 Version) Database (CBMS-NRDB). oDesk is now helping me in enhancing my expertise.
I am Brazilian (Portuguese native) and lived in the USA (Washington DC) for two years(2007-2009), I have traveled all over the States and got certificates in: English as a Second Language (ESL); English as a Foreign Language (TOEFL); English for International Communication (TOEIC); Michigan Exit Exam Test; Au Pair In America exchange cultural program (AIFS). Im glad to say that I have worked for the largest language school in the world (as an English teacher) and I have also worked for the largest airline company in Brazil. So be aware you are going to have a very commited, multi talented, creative and efficient person in your team. I understand that to have a final project done, one task is consequence of another and that's why MY DEADLINE IS TO COMPLETE A TRANSLATION IN LESS THAN 24 HOURS. Have it done with quality and with no loss of sence. I have a studio where I am able to produce all the Voice over projects. Some of the projects done through oDesk: * Translation of an interview related to Pilates practice; * Translation of a business website; * Voice Over for global entrepreneurs company; * Technical Translation of a business plan for fish production sales; * Translation of a monitoring software website; * Translation of a medical website for cancer patients; * Answer an interview about being an internatiobal student - Client hired again with another job opportunity that was to write an article about living abroad; * Creative job for a quiz game using emoticons; * Technical Translation of a smoke detector system - Client hired again with another opportunity!; * Voice Over for a Children's Book - Portuguese; * Translation of 2 legal/ corporate documents from Portuguese to English. - Client contacted in the future to hire again to translate another document!; * Article writer about online business; * Administrative / Marketing Assistant for a fitness clothe brand; All the feedbacks received from these jobs you can check below. I look forward to participate in your project soon, Greyce R.
Svitlana Kubrak has been working for years in the hospitality industry both in Czech Republic and in native Ukraine. Her experience covers roles in hotels, restaurants, exchange offices and as a professional hostess. Her passion for languages lead her to speak 4 languages and she is always busy in learning new ones. She is a native speaker of Ukrainian and Russian, she speaks English on a full-professional proficiency and Czech at a near-native level. She is currently studying Italian because her husband comes from the Sunny Italy and she wants to connect more deeply with that beautiful country. (She also understands Polish and Slovak, because of mutual intelligibility with her main languages). Because of her previous studies, she is very tech-savvy. She graduated from the Stryj Professional College №35 with a red diploma (with honors) as a Typing & Layout Operator, making her an expert of graphics softwares. In general, she is an internet enthusiast and she is always eager to learn new things about technology in general. Personally,she is a very sunny and straightforward woman with a deep hunger for life.She loves to read, draw, listen to music, food (cooking and eating it!) and learn something new everyday . Hiring her will result in getting someone professional and strong motivated, but still someone always with a smile on her face and a positive attitude towards people and life, making her perfect for working on a team. Her life goals are, on a personal level, having a nice and lovely family and, on the professional side, she would love to open and manage her own café or restaurant in Prague.
I specialize in Customer Service, Administrative and Clerical Tasks, Social Media Management, Blog/Article Writing and Blog Management. I can guarantee that all administrative tasks (mundane to complex) will be taken care of and completed in an accurate, organized and efficient manner. Qualifications: Superior language skills - English Excellent communication skills Excellent organization and time management skills Ability to comprehend and execute instructions efficiently Self-starter with the ability to work independently with little to no supervision Document preparation and conversion Google Drive organization Ability to communicate via Skype
I am a freelance transcriber with extensive experience in transcription of audio, video and PDF files. I have transcribed interviews, films, newspaper articles and books. I deliver quality work within a quick turn around time. Client satisfaction and quality work are my priorities. I have worked with a variety of employers including those based in the US, UK, Australia and Asia. I have - Outstanding Communication Skills, - Great Interpersonal Skills, - Friendly and Professional Demeanor, - Ability to Multi - Task and Complete Assignments on Time.
James Dean Agency Contractor
James Dean, 29, from Bloomington, Indiana, originally from Saint Cloud, Florida. He does not have any children, but does have 2 dogs who are spoiled beyond belief. When James is not working, he enjoys spending time with family and friends, going hiking, photography, and scrap-booking. James is no stranger to the administration field, having spent his entire working career in various types of customer service positions and office administration. It taught him the importance of having high moral standards, ie confidentiality, reliability and has a strong work ethic. He is honest, creative, technologically savvy, and has a real "go getter" personality. Prior to starting his virtual assisting career, James spent over 12 years polishing his skills in positions; Office Manager, Administrative/Personal Assistant, Operations Manager, Activities Coordinator, and Customer Service. Passionate about helping others, James provides invaluable services such as office administration, article writing & submissions, scheduling and social media management, just to name a few.
I have 8 years experience in Customer Service, 5 of which are spent in the Quality Department. I have vast experience in using different quality tools such as QMT, QA.net, Verint. It also gave me knowledge with the use of Kronos & ADI systems, RTA, CMS, PCS Tool, EDAS and different C-SAT Tools. It also allowed me to develop my typing and listening skills. I am seeking opportunities that relates to customer service or any that requires both listening and typing skills.
Over the last 16 years, I have performed every role starting from front desk reception moving onward to contract coordination. My core competencies are in contract management, database reconciliation, process analysis and event planning, in addition to all forms of administrative support (e.g. domestic/international travel arrangements, travel expense reports, presentation preparation, etc.) I am seeking opportunities to utilize my varied skills to improve/increase your workflow and help your business grow in a logical and responsible way. I am bilingual (English/Spanish), highly proficient in using standard MS Office software, instant messaging and video chat platforms (including AIM, GTalk and Skype) and am an experienced social media user and blogger.
My objective is to obtain a career in the field of Information Technology that offers me an opportunity for career growth, where my skills are valued; and to give benefit to the company I serve.