Customer Service Specialists

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 2,750 Customer service projects are completed every quarter on oDesk.

2,750

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: April 1, 2015
Clear all filters
Janos N.

Janos N.

Prezi Specialist I BA of Interational Business and...

Hungary - Last active: 4 days ago - Tests: 1 - Portfolio: 19

A freelancer Prezi Specialist at your service! Providing Clients with mindblowing and original PREZIs and graphical solutions. For - Business Purposes - Conferences - Tutorials Offered services -Development of unique Prezis from scratch -Edit and upgrade of existing Prezis -Conversion of Powerpoint presentations into Prezi -Conversion of infographics into Prezi -Conversion of Prezis into Videos (Voice-over possible) Communication over Skype.

$18.33 /hr
177 hours
4.84
Stephen L Vernon

Stephen L Vernon

Experienced writer,actor,voice artist and improv c...

United States - Last active: 1 day ago - Tests: 7 - Portfolio: 10

I have over twenty years experience in customer service, Arts administration, teaching, voice-over work, management, creative writing, non-profit work, improvisational comedy and public speaking. I hold two BA degrees, one in Communication Studies and one in Theater Performance, and also a Masters degree in Liberal Studies/Interdisciplinary Studies. I have taught privately, in the NC school system and also as an adjunct professor (during which time I served on various thesis committees). Presently I serve as the Artistic Director of a non-profit theater company.I have also been the co-company manager of an improv comedy group for the last 20 years. I have numerous years experience writing press releases, forming curriculum, training employees, leading group activities and workshops (corporate and public sector) and also managed a retail establishment for 5 years. I am comfortable working as part of a team or on my own, and have a strong work ethic, accompanied by a professional attitude and good time management skills. Along with my "real world" experience, I have been a director of plays and variety shows for over 20 years, and have directed casts of over 100 people on quite a few occasions. I have strong leadership skills, enjoy helping others reach their goals and an active imagination that I enjoy applying to projects. I have also organized several fund raisers and charitable events. Regardless of the work setting, whether customer service, writing, management or performance, I posess the ability to be creative and have relied upon my ability to think "outside the box" to the benefit of myself and my employers. I also have a strong sense of humor (which goes a long way towards avoiding experiencing or causing stress!). I enjoy researching and am a quick study of disciplines that are new to me. I have, for the last 8 years, also been a privately contracted in-bound phone call service agent. I am comfortable dealing with situations that require discretion, and am detail oriented. Please feel free to contact me about "unusual" jobs as well (legal of course!). Thank you for reading my profile, hope to hear from you!

$55.56 /hr
85 hours
5.00
Lucas L.

Lucas L.

Marketing Manager, Customer Support Agent, Transla...

Brazil - Last active: 1 day ago - Tests: 13

I'm a professional customer support agent, project and marketing manager with more than 4 years of experience. I'm fluent in English, Spanish and Portuguese. Still studying mandarim and dutch, one day I'll get there. I've already worked for 6 different companies in the last 4 years, 5 from U.S and one from Brazil, in their customer support & public relations department. "À tribuna" was the first company I joined in CS and I used to answer clients calls and help them schedule and edit their ads for printing in the newspaper, at Ingreso Cybernetico (www.ingresocybernetico.com), I used to engage and help clients through live chat (zopim), tickets (our own system and ZenDesk), e-mails (hotmail and gmail), calls (skype), through social media (facebook & twitter), check translations and the programmers work. I had to manage the entire operation for their brazilian customers. We used to coordinate and manage the operations of the whole website and digital products through basecamp. I've also worked for three more companies called Omaze (fund raising), KeepSafe (App development), Gosu (Game production) and HandPrint (Smartphone rental in the U.S.A). Keepsafe (www.getkeepsafe.com) was the biggest app company I've worked for, with more than 30 million users around the world. I've also worked with Teleco.IO (www.teleco.io) and Handprint (www.handprint.me) as a community manager. I basically had to create their social media pages, manage them, answer the questions, engage with people in groups and pages, etc. I started my carreer in digital marketing in 2012 when I started studying about affiliate marketing and it took me to SEO and the other components of Digital Marketing, such as paid advertising (PPC as Adwords, facebook ads, linkedin ads, youtube ads, twitter ads), SMM (social media marketing), SEM (Search Engine Marketing with Adwords), E-mail marketing (autoresponders such as mail chimp, magic responder and aweber), analytics (bing & google's webmaster tools, google analytics, facebook analytics, youtube analytics, seomoz, seo majestic), keyword research (google's keyword planner for adwords, keyworddiscovery, seomoz keyword tool, long tail pro) and content marketing of all types (writting, videos and audios). I'm still building my own digital marketing portfolio. (www.mmnbrasileiro.com, it's a niche blog) I have the highest score in odesk's EN-PTBR translation test (First place out of 2.678 people.) I'm a professional translator with more than 4 years of experience. I've already worked in several projects online (see my odesk profile) and offline (International events such as Stone Fair) I'm a professional voice actor since 2010, I can provide several samples of my work if needed. Young, ethical, diligent, dedicated, experienced, skilled and FAST. I look forward to do my best for you and your company! Hire me and you won't regret having me aboard, let's do it!

$16.50 /hr
1,269 hours
4.99
Wayne Williams

Wayne Williams

Audiovisual Archivist specialising in restoration...

South Africa - Last active: 17 days ago - Tests: 13

I am an audiovisual archivist and am always excited to be involved in research and, particularly, restoration projects of this nature. I have undertaken and successfully completed projects for clients ranging from independent artists to national academic institutions - ON TIME AND WITHIN BUDGET! I further specialise in development and optimisation of your online presence, with particular emphasis on convergence of audio, video and other media content with information technologies. I also focus strongly on structure and content. I have worked on a range of projects, from development of small blogs to management of large multimedia projects. I am seeking opportunities to build long-term relationships with small to medium businesses looking to improve their online visibility and profitability. I also have experience in: * Audio, video and image editing * Research and creation of quality original web site content * On- and off-page search engine optimisation (SEO) * Technical writing, particularly focusing on development and creation of user guides, instruction manuals and troubleshooting guides * Editing and/or translation of English and Afrikaans articles

$25.00 /hr
3 hours
4.76
Bilyana Y.

Bilyana Y. Agency Contractor

Responsible & creative project manager, experience...

Bulgaria - Last active: 1 day ago - Tests: 18 - Portfolio: 7

Striving for perfection in all my work and daily tasks. Master degree in economics-marketing and business. Experience in the business activities available. My strenghts are accuracy and hard working. My main interest are Internet research, SEO, web applications QA. Creative and self motivated person well managing working in team. I'm also a creative video producer and editor with excellent eye for details and great in reaching tough deadlines. I would like to apply for the following positions: web administrator, video producer and editor, QA for business and marketing applications, sales and customer support manager; business consultant

Associated with: INJ
$14.44 /hr
5,455 hours
4.99
Anne Pawlak

Anne Pawlak

Pen and paper - best thinking tools!

Australia - Last active: 03/31/2014 - Tests: 7 - Portfolio: 7

As a recent graduate from Birmingham City University, with a BA honours degree in Theatre, Performance and Event Design, I have undertaken several internships and programs within internationally operating art organisations and trend consultancies. These placements have enabled me to develop not only specific performative and design industry experience, but also a valuable and transferable skill set in this fast-paced sector. During my studies I have been heavily engageing with other disciplines such as graphic design, photography and fine art, which have informed my work as scenographer. My current work focuses on the innovative application of my design skills in order to create great customer experiences. May it be in shape of a poster, set design, video or simply a logo.

$16.67 /hr
88 hours
4.85
Daniel Laninga

Daniel Laninga

Freelance Video Production Professional

United States - Last active: 02/25/2014 - Tests: 2 - Portfolio: 2

Although I am generally inspired by media, I am particularly driven by the potential of the combination of carefully thought out video to help evoke emotions that inspire action. I am confident that my technical skills in video production, customer service, and information technology along with my interpersonal ability to multitask in a fast-paced environment with a drive to deliver top-quality output would all be assets to company or organization. As an undergraduate, I found that I could fill a critical role for companies by majoring in both Media Production and International Development. This specific academic track gave me the opportunity to learn the power of multitasking while engaging media and people-oriented action plans. This type of engagement between video production, strong emotional evocation, and active goal-oriented projects has been my passion ever since. On the ground in diverse locations, including Nicaragua, Jordan, and Guinea, I honed my ability to lead and manage projects, working with organizations to craft useful, high quality video materials for the web and supporting others who were doing similar technical work in the area. I excel in explaining complicated technical ideas in easy-to-understand methods. Experiencing life in low-income nations also allowed me to find and develop creative and unique solutions to problems with limited budgets and access to resources. At Apple, I was able to work with some of the best and brightest in the areas of customer service and technology. Whether it was discussing and diagnosing an issue with a customer or providing my manager with necessary updates on longer-term projects, I learned that attention to detail and efficiency can go hand in hand. My breadth of video production skills, technological and customer service knowledge, and ability to manage several projects at once make me an extremely qualified video production professional. Feel encouraged to contact me and visit my website.

$33.33 /hr
0 hours
5.00
Sara Zolanetta

Sara Zolanetta

Creative journalist, TV writer & producer, transla...

Italy - Last active: 2 months ago - Tests: 7

Passionate about writing and fully bilingual (Italian mother tongue and English), I am a professional journalist since 2011. I work with several Italian online newspapers, writing mainly about international politics. For this reason, for about a year, I moved to Tel Aviv. Now I'm back in Milan, where I continue my work as a freelance journalist and translator. For almost 3 years I am also television writer, producer and showrunner. In my portfolio I have both paper formats and already aired shows. I worked several years abroad as a PR manager, tour guide and professional diver. I'm a freelance translator with experience in writing content for the web and in the preparation of Power Point presentations, both in English and in Italian. I am keen on the web, I have an excellent knowledge of Windows and OSX and excellent expertise of audio and video editing programs, photo editing and graphics (Pinnacle, Adobe Premiere, Final Cut, Photoshop, Adobe InDesign, Adobe Illustrator). I am very creative and eclectic, accurate, timely and with a strong work ethic. I am able to produce great content quickly and efficiently, also managing several projects simultaneously.

$22.22 /hr
0 hours
5.00