I have worked with telecommunication companies and I have a wide knowledge of billing and technical concerns for handsets. Computer literate and can work on typing jobs, essays, transcriptions, short story writings, poems, Microsoft powerpoint presentations, Algebra, Geometry, Statistics, English and assisting virtually. I used to be a proof-reader and editor for university publications so I am very much confident that I can meet your requirements. I also write product & article reviews and articles for provided topics. Can speak fluent English and Tagalog. MS software savvy and experienced with social media, computer-related tasks, article writing and proof reading.
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Data entry is the process of entering information (names, records, data) into a file, database or document. On oDesk, the world’s largest online work place, companies hire Data Entry Professionals for a wide variety of jobs.
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• Bug reporting. • MOBILE TESTING: I do own an Ipad mini 3, Iphone, Samsung phone and Samsung Tablet. • Game, web pages and marketing products testing, such as books, sticker albums, magazines, etc. Translation checking. Mobile testing. • Reports project status, issues and risks to Management. • UX tasks. • Prioritizes, and manages work activities to meet deadlines assigning tasks and allocating resources. • “Outside the box” thinker able to identify problems and develop creative solutions. • Designing, recommending, planning, developing, and implementing project solutions. • Requirements: gathering, analyzing, recording, negotiation, specification, validation. • Daily tasks execution under ISO 9001:2008's rules and policies. • Product analysis. • Functional testing, regression and integration. Stress testing. • Work under estimates and deadlines. • DB Management. • Functional documentation. • End of cycle report. • Teamwork. Collaboration with developers, programmers, functional analysts and project managers. • Translation tasks.
* A private tutor teaching English, Bahasa Malaysia, Mathematics and Science. * I graduated in Mass Communication specializing in interpersonal communication. * I have learnt translation course and feel very confident to excel in translation job as it is one of my passion. * I will try my best to satisfy my client with my work. I took things seriously. I will deliver my services on time and of high quality.
- Level 2 Product Lead - over viewing of activities presented below - Level 2/ Tier 2 Tech/Escalation Department. I deal with special or unique technical issues on Windows, Mac, phones(sometimes) Our job is to research and - if necessary - invent solutions for general technical issues on computers Side project is "Virus removals" Over remote sessions. I have a huge database with viruses and solutions Chat support - helping out Level 1 agents over live chat Mail support - for customers. Experience : Over 4 years
I guarantee uninterrupted service and work of high quality. All my projects are done on a deal-by-deal basis. I always accomplish goals in accordance with customers request. For the last 9 years I have been creating unique design works for different kinds of projects: medicine (namely, Manual of Neonatology for the Ministry of Healthcare of Ukraine), building (namely, design of wide spectrum advertising matter for groups of KNAUF companies) and acoustics (Acoustic co.). I also have a vast experience in books design and books creation. I always do my work on time and according to the clients budget. All of the projects are improved, until the customer gets full and final satisfaction of all its claims.
After 2 years of being a Quality Assurance Auditor, I have recently been promoted as Business Analyst which deals more on the growth and improvement of the company and its operation. Before my current role, my previous job description was to ensure that email, chat, and phone transactions are of the highest quality as they reach our customers. I used to send feedback and recommendations to respective clients. I started as a Billing support for an Electric Co. and Gaming Console Co. for 1yr. I used to answer calls and address customer's questions about their accounts. I then worked as an Email/Chat support for an Online Gaming Co. for almost 2yrs. Our job description was to answer player's concerns through Email or Chat using RN Technologies and now, Salesforce.com. I was awarded as our account's Top Agent. I also worked as a private tutor for Korean students for more than 1yr before working in the BPO industry. I didn't only help students learn English but with other academic subjects as well.
Starting a career as a freelancer is a new challenge in my life. Despite the fact that I'm new to this environment, I'm looking forward to growing as a professional and achieving some work experience here. I believe I am enthusiastic, sharp, and well organised. I speak Romanian and Russian fluently and English at a decent level. Virtual assistance is a position that could easily fit my abilities.
I worked at target card services as a financial and authorization specialist. I handled credit cards and debit cards, also I've been part of the collections team for accounts that are delinquent for 30 to 60 days. I've worked there for 3 years. And I also worked as a telemarketing officer at slimmers world which is located here in the Philippines, I handled some agents to contact our clients regarding the programs that they purchased. I also work as a personal assistant for a real estate investor, where in i do a lot of different tasks, I answer calls, do administrative tasks, data entry and checking and replying to emails. I am a goal-oriented person, because when something needs to be done I always make sure that it is done on time and not in time. Given the experience I had, I can work with minimal supervision, assures to give you quality of service, very open to new learning and easily adopt to changes.
A fun loving professional individual who has a genuine interest in working with and helping customers. Experienced in Customer Service, Translation, Administration and Digital Convergence of Public Relations & Marketing . Ready and qualified for the next stage in a successful career. Expertise on the Following Products & Services - Customer Profile Management - Complaint Management System - Lead Management System - Knowledge Base portal - Account Information, Handle Multiple Accounts - Online Financial Services, Bills payment, Fund Transfer, Mobile Top-up - Customer Portfolio & Debit Card and Credit Card Information Management Multimedia Channels SMS, Email, Web chat and Fax Centralize & Smart Call Recording System Learning Management System Screen Recording System Professional Services Translation: 1. Native Czech Speaker (both Czech & English) 2. Experienced Translator from English to Czech. Works include advertising, product introduction, promotion brochure, websites, academic paper & transcript and movie subtitle and so on. 3. Experiences on transcribing/voice over for audio/video. 4. English Linguistic ESOL Cambridge Certification (Level 2) 5. Business Administration, specialized on Customer Service Management and Marketing. 6. 5+ years Executive Assistant to Hospitality Management in a large international company. 7. Professional, friendly, responsible, patient and detail-oriented.