A professional, diligent, multi-talented writer with a proven track record in producing documentation across many industries. A native Brit with over 18 years' experience of working in IT as a Technical Author, and possessing superb Microsoft Office skills, in particular Microsoft Word: a Word user since 1993; an expert with Word 2007, 2010, and 2013; a registered Word expert on AllExperts.com; and a designer of solid, workable, professional Microsoft Word templates since 1999 - every organisation worked at has assimilated their documentation practices, recommendations and templates to my own. An ISO9001 expert, with a number of years working in Quality Assurance and in Quality Control, I am also a qualified English language teacher with first-class editing and proof-reading skills - as one client wrote on their feedback, [Russ has an...] 'Exceptional eye-to-detail...and 'Exceptional literacy skills' - you will be hard-pushed to find better. VBA code and functionality can help to improve the look-and-feel of all your documentation. Built-in naming conventions and version control can, improve accuracy, reduce editing time, and minimise user-error; and, code of this nature helps ensures consistency throughout your organisation's suite of documents - all this can be incorporated. Check out www.wordwords.net and www.1clickbookcreation.com for further information.
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Nikkol Griffeeney Agency Contractor
I am an e-learning developer with a unique balance of both technical and creative skills. I bring 15 years of practical development and Instructional Design experience working with start-ups, small businesses and large organizations. Every project no matter the size is important to me. My goal is to build a long-term relationship with my clients by delivering projects on time and exceeding your expectations. I pride myself on being flexible, having a strong attention to detail, and a proven record of meeting all project milestones. I am seeking the opportunity to grow new business by creating affordable, interactive, professional e-learning and Multimedia content.
I specialize in writing variety of user help documents, administrator manuals, technical manuals, test plan and test cases documents. I carry more than 9 years of diverse experience in software testing, technical writing and article writing (on topics related environment and health). During my work with corporates, I led telecom software testing/QA projects with reputed corporates such as Wipro, Aricent and Reliance. As a Test Lead in my company for the QA team, I have independently written a variety of technical documents and training documents. Besides this, I also took up a professional certification course in technical writing. Self-learning is one of the key advantage that I offer to my clients as I have been able to document complex software user guides with minimal help. My writing samples can be found in my portfolio as well as at my blog - http://sejswhirlpool.wordpress.com/. A list of my published articles can be found here: http://sejswhirlpool.wordpress.com/about/my-writings/
More than 15 years of technical writing and help authoring experience, creating Getting Started Guides, Installation Guides, User's Manuals (both End User and Administrator versions), FAQs, Knowledge Bases, Wikis, as well as corresponding on-line help systems for software applications within a number of different industries. Also experienced hand-coding HTML and have worked with XML on a number of projects.
Based in the US, I'm looking to expand my current clientele and broaden the categories of business and writing services I typically provide. My experience includes technical management, project management, product management, marketing, and technical/creative writing. I have significant experience in creating/modifying/editing technical documentation (user guides, case studies, white papers, etc.) for software and hardware companies as well as writing/ghostwriting small business and corporate blogs. I am skilled in all Adobe products (particularly FrameMaker and Robohelp) in addition to the obvious Microsoft Office products. I frequently work in WordPress and have some experience with MadCap Flare as well.
Linda Lund Agency Contractor
Over the past 30 years I have developed core competencies in a variety of areas including document writing, document control, training materials (print and online), development of company knowledge tools, project management and process re-engineering. As an entrepreneur I have also developed skills in data mining, lead generation, sales and marketing letters and business plans, SEO. I am seeking opportunities that will allow me to utilize my writing and management skills to support other businesses with short or long term projects in the areas of training or technical writing, document control or overall project management for non-IT projects. Since I thrive on diverse assignments I am open to any project for which I possess the appropriate skill set. Applications that I am comfortable utilizing include: Visio, Casewise, Excel, Powerpoint, Business Objects, Word, Captivate, Robohelp, Dreamweaver.
My strengths lie in Project Management, Training/Teaching, support, presentation, building physical infrastructure and creating solutions (IT management and services). I excel in creating Camtasia videos for software training, conducting virtual training sessions, and getting projects completed on time and within budget. English is my mother-tongue, my German is fluent in spoken and written word, and I have a basic command of spoken French. I've been primarily employed in the Advertising, New Media and Software, Ad Serving and publishing branches, and my most recent position is with DoubleClick, a division of Google, Inc. as Customer Solutions Consultant. Some of my skills include: * Needs assessment for conception of Computer Training programs * Development and delivery of Computer Training * Assessment of the results of Computer Training Programs * Hardware, software and purchase (Desktop- Macs, PC, Server) * Thinking inside and outside of the box, and merging boxes to transform them into other shapes. * Designing and implementing "worksites" using existing software tools * Traffic coordination Google Apps and Tools Since working with Google, I have used Google apps, to coordinate projects,implement readiness training, display information, set up client information sites, and analyse websites.
I'm a versatile writer and editor whose experience includes technical communication, technical marketing, and more. I also edit dissertations and other materials, in addition to teaching privately. I welcome the opportunity to work with writers whose native language is not English and who seek help with U.S. English. I am based near Washington DC. I'm open to long- and short-term contracts and project work.
Redefining the change...Pulomas- the Wordsmiths and Techno-neuromancers with Samurai skills in technical writing, user manuals, PowerPoint, Word, Excel, Content writing, Design, Multimedia and admin jobs, backed by more than 15 years of experience on the global grid. We specialize in providing services of writing and creating Online Help, Web Help, User Manuals, ebooks, blogs, User Guide, Audio & Video Transcriptions, Getting Started Manual, Installation Guide, Admin Guide, PowerPoint Presentation, White Paper, FAQ, Training Manual, Trainer's Guide, Test Documents, Release Notes, Tech Reports, API Guides, Test Templates, Test Specifications, and Software Specification documents.Some of the projects successfully completed by us at Elance and Odesk: 1. ITapp AppCenter – Online Help for cloud based platform for provisioning, configuration, management and delivery of applications and infrastructure. 2. Storan –Dr.Explain based online help for medical record review platform for managed care plans, physicians, hospitals and service bureaus. 3. SystemX – Online help for an accounting ERP application. 4. Patient Sites – User Guide for CMS based application for managing and publishing physical therapy websites. 5. AlbaSpectrum Alba 360 – User guide for workflow management application. 6. Xcellence Mining RiskView Template – User Manual for application on managing risks. 7. AssetAware – Madcap Flare Help for Asset Tracking and Managing Application. 8. BackAzimuth – Online Help for Advanced Keyword Management Software. 9. Champ – Zendesk based online help for a broadcasting and channel management software. 10. SoftNAS – Online Help created in Dr. Explain for Cloud based Enterprise NAS for VMware, Hyper-V and Amaxon EC2. 11. Streamline Shipping – Robohelp based Online Help for salesforce.com implemented Shipping ERP application. 12. POS Hotel – CHM help for POS based hotel management ERP and CRM application. 13. AutoMainten – Online help for workflow management for auto servicing agencies. 14. eCHDP – Zendesk based Online Help for a complete platform of Managing and Tracking PM160 Forms from their inception to e-billing and payment tracking. 15. Plexes – User Guide for broadcasting software for multiplexes. 16. FioBooks – WordPress based online help for managing clients, estimates, invoices and accounting. 17. Vansah – WordPress based online help for a testing and simulator application. 18. BizCredit – User Guide and training manuals for online business credit management application. 19. PrestaShop – Online Help for Ecommerce Solution for Online Stores application. 20. SecureW2 – Online help for cloud based management portal for Care Maintenance and Support. 21. bFlowMedical – Webhelp for Medical Billing and Claims Management application. 22. PureWave Leo 500 – Installation and User Guides for a Constellation LTE Base Station. 23. PureView EMS – Installation and User Guides for Element Management System for Base Stations. 24. LeasePlan – User Guide for Platform for Managing International Auctioning of Used LeasePlan Cars. 25. Maples – Corporate Business & Product Demonstration Presentation on the MapOptis content based imaging solution. 26. MavSocial/Maventus – UserVoice based Online Help for Campaign Marketing and Business Management application. 27. MicroLogic – User Guide for Automobile Servicing Application. 28. MillinMedical – User Guide for Platform for Managing Patients, Appointments, Medical Billing and Insurance Claims. 29. QuietCool – Installation and Administration Guide for Classic Line for Clean Air Legacy 30. PMBOK 6 Sigma – A complete set of training material including Facilitator Guide, Student workbook and PowerPoint presentation for a Week Long Training Programme 31. Q-ARS – HTML Help for Mobile Cloud (QR-code) Based Audience Response System. 32. RapidABC – Zendesk based Online Help for Costing and Accounting Application. 33. Razient - Uservoice based Online Help for Global Incidents’ Tracking Solution. 34. NFS Guide – A complete guide on NFS. 35. WP Theme – Online help on WordPress themes. 36. Rtoknowhow – User voice based online help for an Australian application for registered training organizations with multi-user intelligent solution. 37. MS Project 2003 – A complete detailed guide on MS Project 2003. 38. EdgeDashboards – User Manual for a Business Intelligence Dashboard Application. 39. NOVAKON iFaceDesigner – User Guide for enterprise platform of designing HMI products. 40. Simplessus – Online Help created in Dr.Explain for a set of Cloud based SAAS packages such as ERP, Contract Management, Online File Storage, CRM, Project Management, Content Management and SEO Packages. 41. Crowdvox - Wiki based Help for a CMS based advance backend system for managing Paid Listing services 42. EducationKonnect -User manual, documentation and online help for a cloud based K-12 application.