I am a professional 2nd level technical support representative with a tenure experience in TELCO industry. Client satisfaction and quality work are my top priorities. • Capable to interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; • Equally successful in both team and self-directed settings • Effective in communicating, adjusting and executing skills to accomplish the objective • Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization. • Received compliments and consistent record of exceeding customer expectations over the years for showing excellent patience and a positive attitude • Dependable about case ownership and sense of responsibility • Capable to adapt in a fast-paced environment • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and POTS lines. • Capable to research required information using available resources; • Follow standard processes and procedures; • Identify and escalate priority issues per Client specifications; • Organize ideas and communicate oral messages appropriate to listeners and situations; • Follow up and make scheduled call backs to customers where necessary; • Stay current with system information, changes and updates • I am hardworking and a fast learner with good communication skills • I work quickly and efficiently, with an eye toward Client’s expectation • Exemplary Attendance and Punctuality
Get Your Appointment Setting Project Started Today!
Post your appointment setting and scheduling project on oDesk and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.
Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On oDesk, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.
Appointment Setting Job Cost Overview
Typical total cost of oDesk Appointment Setting projects based on completed and fixed-price jobs.
oDesk Appointment Setting Jobs Completed Quarterly
On average, 642 Appointment Setting projects are completed every quarter on oDesk.
Time to Complete oDesk Appointment Setting Jobs
Time needed to complete a Appointment Setting project on oDesk.
Average Appointment Setting Freelancer Feedback Score
Appointment Setting oDesk freelancers typically receive a client rating of 4.24.
I am very conscientious. A fast learner, hard-working, reliable, honest, punctual, disciplined and love doing what I do.I have gained an extensive experience of working as a Customer Service Representative and my areas of expertise include: Excellent verbal and written communication skills Problem Solving Multi-tasking Experienced in Customer relations Strong skills in organizing workflow, ideas, materials, people Skilled in handling the public with diplomacy and professionalism I’m very results-driven. Doing a good job and achieving the desired end result is my primary motivation. Someone who is mature, candid and believes in integrity. Every day I work to improve myself and my skills—that’s part of becoming better at what I do.
Myesha Washington Agency Contractor
Over the past 13 years, I have provided professional, effective, and reliable services, while showcasing my many talents for various companies and small businesses. My areas of service expertise lies in providing superior customer service support, administrative support, technical support, order processing, creative and article writing, data entry, phone support, email and social media marketing, and as a personal assistant. I am naturally creative, a self starter, and I always find innovative solutions. I am seeking opportunities to provide supportive services that will enable me to utilize my various talents and play a significant support role for you or your business. I assure you that you will definitely find me to your requirement.
James Pitt Agency Contractor
Ultro Consulting, a leading provider of outsourcing services for SMBs, aims to help achieve maximum growth in minimum time. Ultro establishes & maintains virtual employees in self-contained Ultro Headquarters. Clients have complete control of the daily operations while our team of outsourcing experts implement not just the set up phase but also manage all the support functions such as HR, IT & Back Office. This enables clients to quickly gain the advantages of running their own in-house offshore operations without the overheads & risks of doing it themselves. We understands that there are still companies who are skeptical in outsourcing parts of their business for valid reasons; we are giving these companies the liberty to manage their own virtual employees through. Having a local partner in the offshore destination with experience in complex outsourced solutions provides a level of comfort that allows them to quickly realize the full benefits of outsourcing.
High-energy young professional with exceptional interpersonal communication skills with a background in the following broad-based competencies: General Office Administrative Duties Audio/Podcast Editing Blogging Data Entry Layout & Web Design Public Relations Article Writing & Reporting Product Reviews & Advertising Online Editing & Writing Copy Editing
An extrovert person seeking to obtain a mid-career level, permanent position in an organization in which I can contribute my skills and experience and which offers opportunities for growth and unlimited income potential.
John Earvin Dedicatoria Agency Contractor
I have 4 years of experience in Lead Generation and Appointment Setting. I also do web research, data entry, phone survey and virtual assistance. I was able to support different businesses such as software, hardware, information technology, real estate, financial, medical, merchants and business services from US, Canada, UK, Australia and the Asia Pacific. I want to help my clients achieve their goals in their telemarketing projects.
Justine C. Agency Contractor
I've been in sales for 11 years. Started dialing for advertising Campaigns such as Web Hosting and Web Development Programs. Online Directories and Listings. Also handled Sales for Dish Network in U.S. Then worked as an account executive for Superpages.com. A US based online directory that cater advertisement to small and medium sized businesses in the United States. Until a CEO of a Search Engine Optimization firm hired me as an Account Manager. My job is to call and handle Sales and Marketing for Adwest Worldwide. An SEO company based in United States. I also worked as a scheduler/appointment setter to a window cleaning company in Canada and also work as a Medical billing appointment setter in Los Angeles California.
I have a very broad skill set. I have experience as a bookkeeper, junior accountant, administrative assistant, English teacher, private tutor, and consultant on beginning business (setting up, organizing, filing, and accounting, etc.). With this skill set, I feel I can offer an abundance of knowledge, quick turn around on menial tasks. I look forward to working with you and getting the job done!
Edward Santiago Agency Contractor
10 years of Call Center experience varying from outbound telemarketing, sales, training, script writing, and supervisory and management positions. Has excellent command of the English language, very good computer skills, can do reports, handle people, has launched and handled different programs, and understands needs of clients. Has experience in different programs varying from Telecommunications, Auto dealerships, Solar campaigns, Credit Cards, Internet services, among others.