What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and versatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence Aggressive and Persuasive Operations Manager Master Motivator and a Passionate Team Manager Skilled in Teaching, Coaching and Mentoring Methodologies Strategic, Effectual and an Exceptional Project Manager Superb Client Support and Account Management Strategies Outstanding Organizational and Administrative Skills Proficient in efficiency-enhancing workflow/process creation & improvements Expert in Written and Conversational English High Level competency in the latest online/software tools and platforms Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision. Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability Owns a desktop computer and a laptop that are used solely for work. Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband. Retains 2 other USB sticks/dongles as additional backups. All work files are cloud backed up.
BPO Call Center Job Cost Overview
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On average, 11 BPO Call Center projects are completed every quarter on oDesk.
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Looking for part time/full time online jobs.Had worked in several Business Process Outsource companies for years (mainly as a Data Entry Specialist and Web Researcher). After many campaigns, I still enjoy facing new ideas and building good relationships with clients. My goal is to accomplish assignments with accuracy and in a timely and professional manner. By means of honesty, trust and communication then a throw in dedication, everything will fall into place. And that's one thing you can count on me :) So hope to join you in your journey to success!
I am looking for a work from home opportunity where my real estate, sales, customer service and/or accounting experience can be an invaluable asset. I started my career in the accounting field and worked part time as an Real Estate Broker's assistant. I went on to obtain my NYS Real Estate agent's license and later my Broker's license. With that license under my belt I delved into the Real Estate industry full time and helped launch a property management division of a boutique Real Estate firm in Upstate NY. I am looking to work with an individual/company that could use 15-30 hours of my experience for the very competitive rate I offer. I am best when building businesses, and although I can no longer dedicate 70 hours a week to my career as I did before I became a wife and mother, I still enjoy setting, meeting and exceeding the goals of myself and my clients.
I am fast learner always on time and responsible. Have six years of Customer Service Representative, Collection and Quality Assurance. Successful at handling Customer Support issues in a timely manner. Dedicated to providing exceptional Customer Service through active listening and problem solving. Worked for Capital One handling their customer service core department for the credit card division. Always looking on ways to better my skills and giving 110%.
Over the years, I have been inclined to works like email management, online research, social media management, coordination with other contractors, listing posting & management and etc. I have been using my expertise in; detail oriented, oral and written communication skills, customer service and internet research. My core competency is in my customer service skills, the way I treat people with great respect. I am seeking opportunities to satisfy clients with great results on my work responsibilities. I am accustomed using Google Spreadsheet, Mailchimp, Hootsuite and other online applications. I'm always willing to learn new applications when required by work.
Experienced in Google Maps, Google Earth, Lead Generation, Contacts Search, Web Research, Microsoft Excel Applications, Google Docs., Customer Service and Various Administrative tasks. I am fast learner, very focused on my work and able to deliver task/work efficiently and effectively without compromising the quality of the result . My aim is to build long-lasting relationship with clients. I have a very keen eye for details and has the ability to perform multiple tasks effectively and efficiently.
Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.
I'm Marx Melencio, founder and marketing communications strategist of our 9-year old global ICT consulting company, Grayscale Business Consultancy & Marketing Services. We are a certified Microsoft Partner and have two Manila-based head offices and nine provincial city offices here in the Philippines. We operate a multi-lingual call center with professional teams of sales representatives, customer support agents and remote PC technician specialists. We support English, Japanese, German, French, Spanish, Arabic, Russian, Malay and Chinese. We also operate multimedia marketing consultancy departments with teams of professional writers for onsite and offsite content, software programmers, Web developers, graphics designers and PPC / SEO / SEM / social media marketing specialists. Our multimedia marketing departments support English and Japanese. Here are some of our notable achievements: *** In 2007 -- We helped the carrier product of our Canada-based corporate client to be globally recognized as the WORLD'S BEST SELLING MICROSOFT WINDOWS OPTIMIZATION SOFTWARE of the YEAR; *** In 2008 -- I was recognized by our national government and our country's presidential consultant on business as the MOST INSPIRING ENTREPRENEUR of the PHILIPPINES; and *** In 2010 -- We helped the website of our Malta-based corporate client to be globally recognized as ONE of the TOP 20 TECHNOLOGY WEBSITES of the YEAR. Contact us now for your projects...
samantha regalado Agency Contractor
Being a freelancer and having experience working in a call center helped me develop my verbal and comprehensive skills. Majority of my working environment revolves on my communication skills, interacting with different types of people from all over the world while enhancing my computer capabilities. I manage my time very well and am very effective when delivering output. My natural talent for multitasking, my wide knowledge of accounting and mathematics and my competent disposition will serve as my tools in getting the job done.
Michael C. Agency Contractor
Recognized throughout my career for being a visionary and innovative leader, leveraging knowledge of reporting, feedback, engagement and planning to significantly increase productivity and achieve targets and long term goals and seeking a position in your company, bringing 12 years of working experience, management and leadership. I will be able to help you with the following: - Operations Management - Project Management - Lean Six Sigma / Process Improvements - Call Center Consulting / Call Center Setup / Campaign Broker - Crowdsourcing & Crowdfunding - Business & Management Consulting - Reporting & Business Analysis - Customer Service, Sales Training & Quality Assurance - Workforce and Scheduling - Admin Setup (Salesforce, Five9, Zendesk, ZohoCRM, etc) - Technical Training & Product Training - Training Modules and eLearning Courses Author - Technical Skills (Level 1 - 3 Tech Support Expert) - Internet Marketing (Adlinkr, Response360, Constant Contact, PureSend etc) - Web Development (Wordpress, Joomla, etc) - Web Design, SEO, Web Hosting, VoIP, Call Center and other services Glad to be of service!