BPO Call Center Freelancers

Showing 57 freelancers

BPO Call Center Freelancers

Showing 57 freelancers

Browse Bpo Call Center job posts for project examples or post your job on oDesk for free!

Bpo Call Center Job Cost Overview

Typical total cost of oDesk Bpo Call Center projects based on completed and fixed-price jobs.

oDesk Bpo Call Center Jobs Completed Quarterly

On average, 11 Bpo Call Center projects are completed every quarter on oDesk.

11

Time to Complete oDesk Bpo Call Center Jobs

Time needed to complete a Bpo Call Center project on oDesk.

Average Bpo Call Center Freelancer Feedback Score

Bpo Call Center oDesk freelancers typically receive a client rating of 4.10.

4.10

Last updated: April 1, 2015

  • A Passionate Operations/Team Manager and a Robust Project Manager

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly … more

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and versatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence  Aggressive and Persuasive Operations Manager  Master Motivator and a Passionate Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Strategic, Effectual and an Exceptional Project Manager  Superb Client Support and Account Management Strategies  Outstanding Organizational and Administrative Skills  Proficient in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability  Owns a desktop computer and a laptop that are used solely for work.  Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband.  Retains 2 other USB sticks/dongles as additional backups.  All work files are cloud backed up.  less

    call-center-management customer-service bpo-call-center call-handling internet-marketing administrative-support crm customer-support project-management 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 1757 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Care Specialist

    Established and improved client communications; maintained ongoing relationships. Addressed customer inquiries; interpreted and delivered information. Problem solver, making resolution to satisfy customer needs.

    bpo-call-center 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1340 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Google Map Specialist / Contact Search/ Data Entry / Customer Service

    Experienced in Google Maps, Google Earth, Lead Generation, Contacts Search, Web Research, Microsoft Excel Applications, Google Docs., Customer Service and Various Administrative tasks. I am fast learner, very focused on my work and able to deliver task/work efficiently and … more

    Experienced in Google Maps, Google Earth, Lead Generation, Contacts Search, Web Research, Microsoft Excel Applications, Google Docs., Customer Service and Various Administrative tasks. I am fast learner, very focused on my work and able to deliver task/work efficiently and effectively without compromising the quality of the result . My aim is to build long-lasting relationship with clients. I have a very keen eye for details and has the ability to perform multiple tasks effectively and efficiently.  less

    google-maps-api internet-research email-handling copy-editing sales technical-support web-scraping transcription translation-english-filipino virtual-assistant call-center-management bpo-call-center microsoft-excel microsoft-word 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 2370 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 9 TESTS
  • Project Manager, Customer Support, Call Center, VA & Web Research Pro

    If you are looking for best talent on oDesk, you have come to the right place. I am a skilled person with experience in following fields: - Customer Support: Email, Live chat and Phone Support (5+ years) - Restaurant / Menu Data Entry … more

    If you are looking for best talent on oDesk, you have come to the right place. I am a skilled person with experience in following fields: - Customer Support: Email, Live chat and Phone Support (5+ years) - Restaurant / Menu Data Entry (6 months) - General Admin Work, Data Entry / Web Research and Data analysis (2+ years) - Magento / OsCommerce / Big Commerce Product addition / entry (2+ years) I can speak English fluently and have a professional writing style. I am capable of learning new systems & procedures and I am good at working under minimal supervistion. Please don't hesitate to contact me and I will prove myself to be a building block for your organization.  less

    customer-support customer-service email-handling helpdesk-support email-technical-support phone-support transcription magento css xhtml html wordpress windows-xp-administration adobe-photoshop microsoft-excel microsoft-word oscommerce adobe-pdf zendesk administrative-support telephone-skills data-entry chat-support bpo-call-center 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 12677 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Reliable Call Center Agent w/ Level 2 Technical Support Experience

    I AM: A Customer-focused team player with credible BPO experience, eager and willing to dedicate my skills and competencies for any company, envisioning myself as a positive contributor towards the achievement of its goals, while growing and improving professionally. May … more

    I AM: A Customer-focused team player with credible BPO experience, eager and willing to dedicate my skills and competencies for any company, envisioning myself as a positive contributor towards the achievement of its goals, while growing and improving professionally. May it be in front of a computer at the office, or at the home, I am willing to sit and finish any job at hand. Has a strong set of values and work ethics fortified by years of academic education from the premiere state institution, the University of the Philippines. Motivated, focused on results, and has strong communication, time management, analytic and problem solving skills. Knows and upholds the principles of efficiency, effectiveness, honesty and accountability.  less

    technical-support bpo-call-center 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1141 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Support,Email,Chat,Zendesk,Admin,VA,Data Entry,Web Research

    I am available for remote or home-based job opportunities. I have excellent skills with web research, administration, data entry, customer services, audio/video synchronization and file conversions.6,000+ Odesk hours and over 7 years of BPO/Call center experience … more

    I am available for remote or home-based job opportunities. I have excellent skills with web research, administration, data entry, customer services, audio/video synchronization and file conversions.6,000+ Odesk hours and over 7 years of BPO/Call center experience. I have worked in various industries and love using my skills to work on different types of projects. I also worked for E-commerce sites or online stores. I have above average communication skills. I am very detail-oriented and focused on end-user support. I am very eager to learn and acquire more skills that I don't have yet. I will be happy to take on any project that may need these skills as I have more than enough experience and I deliver projects in a timely manner. You can also hire me via Elance: http://dianadaquiwag.elance.com I am hoping that you would not base on my feedback score alone, because I'm not really sure what pulled my score down. It may show as 3.47 but if you browse all my feedback, I've had plenty of very satisfied clients.  less

    chat-support customer-service zendesk internet-research data-entry email-handling customer-support administrative-support bpo-call-center email-technical-support 00 more less
    • $8.89 HOURLY RATE
    • 3.5
    • 6576 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 25 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Team Leader,Communication Trainer, & Customer Support Executive

    I have 10 years of experience with the BPO( Business Process Outsource) Industry and have worked as a Team Leader, Communication Trainer, Coach and a Support Executive. Skilled at prioritizing and work concurrently on multiple tasks.

    customer-service microsoft-excel chat-support bpo-call-center internet-research data-entry technical-support 00 more less
    • $4.44 HOURLY RATE
    • 4.7
    • 2564 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Experienced Customer Service Representative

    I have been in the customer service industry for more than 10 years with a wide array of experience from financial accounts, technical support to being an IP-Relay Operator. I am flexible, hardworking and have a keen attention to details … more

    I have been in the customer service industry for more than 10 years with a wide array of experience from financial accounts, technical support to being an IP-Relay Operator. I am flexible, hardworking and have a keen attention to details, making sure that i do everything right the first time. Having been in this industry for quiet some time has helped me develop my skills on how to be more efficient in dealing with the customers needs.  less

    microsoft-excel microsoft-word chat-support live-chat-operator customer-support customer-service order-entry order-processing bpo-call-center call-handling 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 1691 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • 2000+ hrs / oDesk Freelancer

    Over the last 12 years, I was involved with both voice and back office processes. My core competencies are service delivery, client relations and people management. I started as an entry level call center representative and I worked my way … more

    Over the last 12 years, I was involved with both voice and back office processes. My core competencies are service delivery, client relations and people management. I started as an entry level call center representative and I worked my way up to middle management but I'm here in oDesk for the virtually boundless opportunities for work. I have experience in the following roles for contact center operations: Production (I started as an entry level rep) Team Management Process Management Client Relations For reference, here's a quick run down of my past work experience. Sykes Asia, Inc. Team Lead / Account Specific Training Lead October 2001 to October 2003 E-telecare International Quality Assurance Specialist Level 3 November 2003 to March 2005 Sitel Philippines, formerly Clientlogic Production Team Coach April 2005 to April 2007 Sitel Philippines, formerly Clientlogic Operations Manager May 2007 to December 2008 EXL Service Operations Manager February 2009 to April 2011 Northgate Arinso Service Delivery Manager May 2011 to November 2011  less

    customer-service call-handling business-coaching account-management telephone-skills customer-support bpo-call-center project-management 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 2116 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Quality Analyst,Researcher,Chef,Online English Teacher,Freelancer

    I am a hardworking person and see to it that i do finish jobs assigned to me on or before deadlines. I make sure that i do quality work together with efficiency. I love critics. It makes me more inspired to do my best. I love working with team towards achieving set goals.

    bpo-call-center technical-support customer-service customer-support 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 1099 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
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