Over the last 14 years I have produced 30 eLearning courses, authored 15,000 pages of telecommunications user manuals (print and help), and designed the information architecture for 6 telecommunications firms technical publications and learning environments including converting classroom led training into eLearning, virtual classroom, and virtual lab/simulations. I also designed and ran a 3 implementations of single sourcing authoring for user manuals and training using DITA 1.2 XML. I have also participated and designed information architectures for intranets primarily in the SharePoint 2007/2010/O365 environment. I am conversant in creating ontologies/taxonomies for metadata management and converting these into information models and operationalizing the ontology into content. For the purpose of developing 4 new information development tools, I have participated in the gathering of user requirements/task analysis, created software design mockups and use cases, and providing testing and design feedback to the developers. I also designed the information development environment for technical publications for these 4 software products. As a university lecturer in military history and politics, I have taught over 1500 students, edited at least 3,000 papers and designed 2 courses. I have taught live in the classroom, virtually (webinar) and via asynchronous LMS (TopClass, Desire2Learn, and Blackboard).
Business Process Modeling Job Cost Overview
Typical total cost of oDesk Business Process Modeling projects based on completed and fixed-price jobs.
oDesk Business Process Modeling Jobs Completed Quarterly
On average, 12 Business Process Modeling projects are completed every quarter on oDesk.
Time to Complete oDesk Business Process Modeling Jobs
Time needed to complete a Business Process Modeling project on oDesk.
Average Business Process Modeling Freelancer Feedback Score
Business Process Modeling oDesk freelancers typically receive a client rating of 4.69.
Skilled CRM implementation consultant with a background in finance and great understanding of CRM marketing/reporting features. Developed more than 30 Zoho CRM integrations. Customers include angel investor groups, B2B/B2C businesses, service businesses, customer service operations. References available on request. Authorized Zoho reseller.
A 15+ year IT industry veteran; I hold a bachelor of science in Information Systems and an MBA from the Kennesaw State University - Coles College of Business. I'm a certified project manager (PMP), a Siebel certified consultant, and previously obtained my MCDBA and A+ certifications. I have a plethora of IT experience including technical support & training, database administration, coding (Siebel & .NET), web design (PHP & CSS), business analysis, technical writing, and project management. I've led global CRM/ERP implementations and have been responsible for project budgets up to $2.6 million.
Certified Project Management Professional (PMP, PRINCE 2, ITILv3) with 10 years of broad IT and telecom experience. Have managed many, diverse and complex programs and projects - from pure core network projects to high-end projects aiming to establish marketing and online strategies across the 8 operators in Telekom Austria Group. Have a lot of experience in different managerial areas: - Team management (including virtual & multinational teams) - 3rd party and vendor management - Implementation of change management initiatives - Business Process Modeling - Establishment and measurement of KPIs Able to cope with all kinds of dynamic situations in a professional and cooperative manner, always striving for the best results.
• Certified Business Analysis Professional (CBAP): extensive suite of experiences in business requirements gathering, process mapping and documentation development. • Project Manager Professional (PMP): solid suite of skills, including project scheduling, issue resolution and change management. • Quality Management System (QMS) Auditor: provide advice on quality standards and industry best practice principles, including ISO, IEEE, ANSI and EPRI. • Business Process Re-engineering Specialist: possess strong understanding of best practice principles that ensure workflows and business processes are achieved. • Enterprise Asset Management (EAM) SME: in-depth knowledge of enterprise data structure and the ability to develop multi-level analysis tools to extract and analyze all forms of data. • Procurement Consultant: extensive suite of Vendor Management knowledge, including Contract Administration and Material Management principles.
I am an accredited business analysis with extensive experience in process analysis and modelling at Professional level using MS Visio. I am able to compile concise, impactful presentations and documents to get your point across effectively. I have a background in business consulting in the financial services industry at all levels - from operational level to executive level.
Experienced Business and Systems Analyst, J2EE Certified Architect and Programmer. Post Graduate degree in Web-Based Software Development. Have been working with system development for the last 15 years, 8 of it eliciting requirements and building knowledge base for IT systems. Expertise in business, functional and technical levels. Also a specialist in requirements management, traceability, impact analysis and reverse engineering from source code. Strong ability to communicate with developers, management and customers, to keep every party at the same page, while detailing and approving the given solution. Technical Writing skills and 4 years work using English. Also a committed and collaborative professional who fits very well with the culture of remote teamwork. Primary services : ► System design using UML 2.0 diagrams (structure and behavior) : Use Case, Class, Sequence, Component, Deployment. ► Business process modeling using BPMN 2.0 ► Requirements gathering to use cases and user stories. ► Software Requirements Specification ► Agile-related: Product backlog, sprint planning, sizing, review and management. ► Requirements management and Integrated Change Control ► Create traceability between documentation and source code ► Reverse engineer legacy code to documentation ► Work in Strategic Planning and Project Management areas
I am new to oDesk but can provide many references from my consulting work since 2002. After 33 years experience and 27 as CEO I can solve ANY business problem! Free diagnosis of your challenge. Call (508) 381-8013 9am-5pm ET - Skilled consultant and change agent – Worked with over 100 companies to analyze and improve process, culture and results since 2002 using OCM, BPM, BI and 3 decades of practical management experience at all levels - Visionary - Achieved $156 million annualized sales within 1 year of product launch creating new market. - Value builder - Generated $1+ billion in total shareholder value in career to date. - Operator - Drove sales from zero to $100 million with 26% pretax profit in 5 years; added $35 million to revenue in 1 year, created continue growth and ROI - Entrepreneurial - Founded three companies, introduced innovative multimedia service, and penetrated 72% of market in 18 months. Launched over 100 products in a dozen product lines and in seven different industries - Rapid learner and adaptor who is an exceptionally creative thinker and innovator - Ran product development skunk-works that created five new business divisions in 5 years which exceeded $20 million in sales each, creating $700 million in value. - Can get up to speed on a business and domains in a fraction of the time of most people AREAS OF EXPERTISE Best Practices & Management Systems to create high-performance teams and cultures in small business. CEO Coaching. Executive Coaching. Strategic Planning Marketing and Business Model Design Process Management Software/Product Life Cycle OCM Venture Funding Web Strategy E-commerce Business Intelligence Branding Market Research Software Development Biz Problem Solving . Experienced in many industries including: Management Consulting, Information Services, Software, Internet/e-Commerce, B2B Services, Health Care, Financial Services, Consumer Products, Consumer Services and Personal Development.