Call Center Management Professionals & Consultants

Browse Call Center Management job posts for project examples or post your job on oDesk for free!

Call Center Management Job Cost Overview

Typical total cost of oDesk Call Center Management projects based on completed and fixed-price jobs.

oDesk Call Center Management Jobs Completed Quarterly

On average, 10 Call Center Management projects are completed every quarter on oDesk.

10

Time to Complete oDesk Call Center Management Jobs

Time needed to complete a Call Center Management project on oDesk.

Average Call Center Management Freelancer Feedback Score

Call Center Management oDesk freelancers typically receive a client rating of 4.44.

4.44
Last updated: April 1, 2015

Popular Call Center Management Searches

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Adam Horowitz

Adam Horowitz

Experienced Sales/Marketing Executive for Small Bu...

United States - Last active: 1 day ago - Tests: 4

I offer a complete solution, from finding leads to closing deals. The offer is unique, we combine sales with marketing which means you don't waste precious time and money on marketing that hope to get more customers...you actually get more customers. Marketing Expertise: ~Search Engine Marketing which includes all things needed to be ranked #1 in search engines organically or paid advertisements ~Growth Hacking (mostly everyone has not heard of this, but is responsible for the astronomical growth of Facebook, Twitter, Dropbox and many other large companies) ~Telemarketing including email marketing Sales Expertise: ~Complete sales process development and quality improvement both for telesales and user experience for online sales ~Sales team building and management Some campaigns require more than one person; there are other principal freelancers that I work with for these projects. These projects are typically high commission....we perform so do not mind being paid well for our performance. We also automate or scale as much of the sales process as possible...which lowers the cost for you long term and enables your sales and marketing campaigns to grow. Remember: if you can beat your competition to acquire clients for a lower cost, you will always grow. You can market more, lower your price to add market share, invest in R&D, etc. Our customers require unique solutions to fit their products/services, markets, companies and budgets. Contact us for your free consultation and we will make a plan tailored to your needs. We communicate on time and routinely. You get a real-time dashboard to monitor results anytime of the day as they happen. Personally, I have close to a decade of sales and marketing experience, both on the executive level and the management levels, both for B2B and B2C. My experience is backed by a graduate level education from a top 25 US business school, with a focus on healthcare.

$100.00 /hr
812 hours
5.00
Marc B.

Marc B.

Sr. IT/Software Development (Project) Management

Italy - Last active: 13 hours ago - Tests: 10

- Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/

$50.00 /hr
5,079 hours
5.00
Carolina S.

Carolina S.

Administrative Assistant/ Customer Service Rep.

United States - Last active: 13 hours ago - Tests: 4

Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.

$16.67 /hr
2,592 hours
5.00
Jonie Lynn Alcazar

Jonie Lynn Alcazar Agency Contractor

Professional Customer Support Specialist/Excellent...

Philippines - Last active: 13 hours ago - Tests: 18 - Portfolio: 8

I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice you want to project and speak to your target audience. As a customer support professional, you can expect an empathetic representative of your business, and upholder of your company's ethos. I maintain a high standard work ethic when dealing with employers/clients, whether in a virtual office setting or an actual office. I do not accept job offers when I know I won't be able to meet or exceed expectations. When I do accept a job, it's because I know that I can deliver what is being asked of me (or a tad more) in a timely manner.

$16.67 /hr
6,932 hours
4.83
Victoria Thomas

Victoria Thomas Agency Contractor

A professional VA with extensive experience in vir...

Portugal - Last active: 13 hours ago - Tests: 14 - Portfolio: 3

I am an experienced Virtual Assistant, regularly serving clients in the UK, US and Australia. Originally from the UK, I have supported all levels of management, from supervisor through to CEO, and have a well established reputation for being a loyal, disciplined, hard-working and capable employee. I am very experienced in recruiting, coordinating and managing multiple teams for high-pressured campaigns, ensuring specialist skills, research, data-entry, mail/sms outreach is performed in the most time-efficient, cost-effective way. I am experienced in project management tools such as Basecamp, regularly use wordpress, write blogs, articles, and business related reports and content, and have excellent research, customer service and business administration skills such as invoicing, web testing and web content, diary management and more.

Associated with: Elite Writing Services
$27.78 /hr
1,481 hours
5.00
Brittani Foga

Brittani Foga Agency Contractor

Jane of All Trades

United States - Last active: 3 days ago - Tests: 6

I am currently a business student at Indiana Tech. I am seeking a position that will help me gain new skills and further my experience for my future career goals. I am a very enthusiastic and highly self-motivated person with a detail-oriented personality. I am dedicated to every task I take on and I am always willing to go the extra mile. I am not afraid of a challenge and I am always willing to learn new things. I embrace each new obstacle as a chance to further my career. I am very dependable and I am always willing to go above and beyond to finish the task at hand. I am looking for a challenging new position to help me gain new skills and experience.

Associated with: oDesk Payroll
$18.89 /hr
4,905 hours
4.99
Arthur Jhon Alipante

Arthur Jhon Alipante Agency Contractor

Agency Manager / Software Engineer

Philippines - Last active: 1 month ago - Tests: 3 - Portfolio: 1

An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. My past working experience is with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., with mastery in Objective C, XCode, Mac OS, Ubuntu and Fedora distributions, BASH, and Perl scripting, respectively. Through concurrent experience with HardShop Labs, LLC, I have timely and time-tested experience in technical, management, staff, and business leadership of SEO practitioners that deliver Quality Backlink Building and Article Writing. I also have highly-competent skills in PHP, HTML, MySQL, and Site Administration.

Associated with: Deethur Outsource
$35.00 /hr
1,272 hours
5.00
Sandeep S.

Sandeep S. Agency Contractor

Project Manager, IT Service Manager, Service Deliv...

Switzerland - Last active: 1 month ago - Tests: 12 - Portfolio: 5

Top-performing, experienced and motivated professional with expertise in ITIL, requirement analysis, project management and client service management. Passion to analyze complex IT system information, user’s requirements and create unique solutions designed to yield a cost-efficient outcome aligned with business needs. Taking command of an operation or project, then guiding it to new performance levels, is the greatest strength. Known for continuously improving client satisfaction levels through providing strategic leadership and business management expertise. SCOPE OF EXCELLENCE ♦ Project Management ♦ IT Service Management ♦ Business Analysis ♦ Client Service Management ♦ Restructuring & Turnaround ♦ Strategic Planning ♦ Organizational Transformation ♦ Operations Management ♦ Cost Control ♦ Cross-functional & Multinational Teams ♦ CRM ♦ Quality Management ♦ High-Level Negotiations ♦ Results Based Management ♦ Conflict Management ♦ Professional Qualifications:  PMI – CAPM ( Certified Associate Project Management)  ITIL Foundation V3.0 Certified  ITIL Intermediate Operations Support and Analysis  United Nations RBM( Result Based Management) & Conflict Management  Microsoft SharePoint 2007 from Learning tree, London  Customer Service Excellence from Learning Tree, London.  United Nations – Client Service Management Skills  JAVA certified from NIIT.  MCITP - Windows7.  SonicWall CSSA.  British Council of India certification in Business writing skills in English

Associated with: JDTM Technologies Agency
$27.78 /hr
135 hours
4.60
Elaine G.

Elaine G. Agency Contractor

Web Researcher/ IT/ Data Entry/Chat&Email/Technica...

Philippines - Last active: 13 hours ago - Tests: 12

A tenured Technical Support Specialist, who is looking for a full time work while being at home. Skilled in troubleshooting hardware and software on both Desktop and Laptops, as well as printers. Trained to use, maintain and troubleshoot Windows Operating Systems (XP/Vista/7/8). Software installations, PC optimization, Basic Virus Removal, Hardware walkthrough, Also an experienced data entry professional, IT support, web researcher for Real Estate and BPO. Skills: - Technical Support (Desktop/laptop/printers/wireless) - knows how to use remote access applications such as Logmein, Teamviewer - proficient in using Microsoft Office Applications (Word, Powerpoint, Excel) - Management Skills - Data Collection/research, Entry and Analysis

Associated with: Filipino Services Inc.
$12.00 /hr
3,413 hours
5.00
Juvy Mendoza

Juvy Mendoza Agency Contractor

Your Project Manager / Recruiting Manager / Virtua...

Philippines - Last active: 13 hours ago - Tests: 3 - Portfolio: 2

There is nothing like reaching my goals and making my dreams into reality. Dreaming serves as the inspiration that sets the target for all success goals and implementing my will. Working hard with honesty, integrity, loyalty and being responsible in every task given would be my key for a success career and life.

$13.33 /hr
8,631 hours
4.88