A highly organized and detailed oriented person with over 4 years of experience providing thorough and quality customer support over phone, email and chat, seeking a full-time position where my extensive background will be challenged and nurtured in a professional environment. I can produce the best quality output and goal to surpass employers' expectations. I cannot consider any imperfection in my work. Skills include: Excellent Soft skill, Communications skills (Voice & Email) to handle global customers. Internet applications and Basic computer skills
Call Handling Job Cost Overview
Typical total cost of oDesk Call Handling projects based on completed and fixed-price jobs.
oDesk Call Handling Jobs Completed Quarterly
On average, 266 Call Handling projects are completed every quarter on oDesk.
Time to Complete oDesk Call Handling Jobs
Time needed to complete a Call Handling project on oDesk.
Average Call Handling Freelancer Feedback Score
Call Handling oDesk freelancers typically receive a client rating of 4.48.
Well rounded in Customer Support, Real Estate Business and an Administrative Task Expert that would always meet above expectations of all clients. Superb Call Handling skills? Data organization and intense Muti-Tasking? I will take care all of those and will make you earn big as you have me on board your business! With in depth experience, I make sure that I always give accurate data and results with no room for errors. I am very keen and can adapt with instructions quickly delivering best results of my work. Prior working with odesk, I was a Contact Center Supervisor and a Product Trainer in the BPO industry under AT&T Uverse account for 5 years. Also I am a holder of a Bachelor Degree in Nursing, an NCLEX passer and a Registred Nurse of Vermont and New York State.
New in many things but willing to learn and adjust .For 3 yrs. I have been trained what Real Estate is all about. Here are the following experience I had : handling call appointments , transaction management .Lead Generation, knowledgeable in Microsoft word,excel and PowerPoint presentation,BPO's , Real Estate tasks and Documentation. I am very conscious with deadlines and a fast learner.
For the past 9 years of being Customer Service Representative, I have learned a lot of lessons from challenges, seminars and trials. I know that those experiences gave me much strength, courage and skills. When i was in BPO industry, i also experience to be assistant team leader. Given me tasks that will help the team and also manager. I was also assigned as POC for AHT (Average Handling Time), Shares best practices to other team mates in order for them to meet stats. I became floorwalker that assists new hires with regards to processes and products. Nov 2014, when i was hired as Web researcher my first homebased job in Odesk. As projects keeps going and going i was able to meet standards for being on the Top 3 of our team, And i will strive harder to succeed and be part of this long term job and be promoted.
The most preferred "TOP RATED" TURKISH Sworn & Certified Translator at oDesk ! • 263 Jobs / Projects & 1918+ Hours done at oDesk • Totally 426 jobs / projects 2150+ Hours completed in 4.5 years • • PLEASE NOTE that TURKEY IS THE MOST EXPENSIVE COUNTRY IN THE WORLD • • Dear Sirs & Madams, With 9 years experience, I am the most preferred, the most working, the most qualified, and the most experienced NATIVE Turkish Translator, ( Sworn, Certified and Accredited ) at oDesk and some other websites. I hold a 4 year degree diploma on ELT English Language Teaching (& Literature) Some of My Clients: • Facebook • Coca-Cola USA • Pinterest • Yandex • Uber • Sony UK • Finish UK ...and 240+ others ! --> All are provable Freelance works with working links! No lies, no false & doubtful references! Moreover, I am a Proofreader / Linguist, and an Official English Teacher at Turkish State Schools The Only Turkish Contractor with 4.99 Rating score After 259 jobs done at oDesk! The Most Experienced, the top scorer in English Language tests among the Turkish Translators at oDesk! The Only Sworn, Accredited Certified Turkish Translator here ! -- I can provide wet signed, translation-custom stamped, official certification over the translation I do. The "Genuine" Translator with Sworn Translation Stamps to Certify your official documents • The most experienced at oDesk, #1 by far with 259 jobs & 1888+ hours! • Most Preferred - 259 jobs at oDesk, 388 jobs in Total, • Most Reliable - Real Genuine Translator • Most Qualified - Holds a degree on "English Language and Literature" • Top-scorer in "English" Test Results among Turkish oDeskers • Fastest Contractor - All these were done in 4 years About Turkey & Turkish Language Market Prices: - - - - Turkey is the MOST EXPENSIVE COUNTRY in terms of benzine, diesel-fuel, electricity, nature-gas, and a few more sectors, and it has the HIGHEST TAX RATES in the world. I can send a PDF document with working web-links to prove this situation Plus, We are feeding 3 million Syrians in camps with our taxes Do not expect me to work for low rates of the Far-east, the Asia, the Africa and the Middle-east. D e t a i l e d . I n f o r m a t i o n: - - - - D i f f e r e n c e • Ranked # 1 among all Turkish Contractors as well as Turkish Translators • Lecturer at the Best University of Turkey -- Bogazici University • Professional Top Quality Work Performed in Office atmosphere • Working as a married couple of translators E d u c a t i o n • Graduate with honors from Reputable Turkish Universities • International English Teacher Certification • Both are State Universities -- not Private Universities C e r t i f i c a t i o n • Official Sworn Turkish Translator Certification by Turkish Government • International Pedagogic Formation Certification for English Teaching Q u a l i f i c a t i o n s . a t . o D e s k • 1st Place at "English Spelling Test (U.S. Version)" among ALL oDeskers • Top 10% at 7 oDesk "English" Tests • Top 20% at 2 oDesk "English" Tests • Top 30% at 3 oDesk "English" Tests • Best "English Language" Test Results among Turkish oDeskers A u t h e n t i c i t y • Id-verified by oDesk • Provable diplomas, certifications, accreditations E x p e r i e n c e • 9 Yrs of Professional Translation Experience ( part time, full time, owner of translation firm ) • Even translated the website of the University she graduated • 2+ Years of work as Official English Teacher at Turkish State Schools T a l e n t s / D i s t i n c t i v e . A b i l i t i e s • the Idealist Perfectionist -- used to be English Teacher at Turkish State Schools • # 1 Not only among Turkish Translators, but among all Turkish Contractors! • No Grammar mistakes/no typos: error-free translation! • (Unlike competitors) Doing her own business -- really graduated from that field! J o b - T y p e s • Translation, Proof-reading, Interpretation • Off-line or On Site / In Line / Web Translator • Turkish Localization Specialist / Expert • Video / Audio Transcriber • Web Research / Market Research • Warm Calls • Voice over Talent / Audio Record • Audio / Video Transcription • Phone Support / Customer Support S e c t o r s • Technical / Engineering • Legal / Contract / Notary Government Language • Us States' Federal Laws & Regulations • Medical / Medicine / Chemical / Biology • Turkish Ministry Laws & Regulations O t h e r • I am a Public Notary Accredited Sworn Translator working in Istanbul - Turkey • I was graduated with honors from an ELT department of a 4 year degree diploma program at a reputable Turkish university. • I am a Native Turk translator and lingust born and living in Turkey / Turkiye / Turkei / Turquie / Tacchino / Turco • I am can translate from and into Turkish / Turkce / Turkisch / Turque / Turca • I have and use SDL Trados Studio with SDLX DTP Processing and other software like Wordfast, POedit, GlobalSight, etc. I am proficient and experienced in these software.
Czarina T. Agency Contractor
Currently supporting a few key teams for the oDesk Corporation, my portfolio includes past experience in several key roles: Project Manager, Team Lead, Technical Recruiter, HR Manager and Operations Manager. I have been very lucky to have worked with oDesk's key leaders. For the last few years of my life, I have lived and breathed oDesk. I welcome greater challenges as I believe this opens an opportunity to do my part in helping a company's growth. I am driven, relentless, and sincerely believe that sleeping is overrated. Please do not hesitate to reach out to me for opportunities, or even just to discuss on how you can leverage oDesk to work for you.
Brittani Foga Agency Contractor
I am currently a business student at Indiana Tech. I am seeking a position that will help me gain new skills and further my experience for my future career goals. I am a very enthusiastic and highly self-motivated person with a detail-oriented personality. I am dedicated to every task I take on and I am always willing to go the extra mile. I am not afraid of a challenge and I am always willing to learn new things. I embrace each new obstacle as a chance to further my career. I am very dependable and I am always willing to go above and beyond to finish the task at hand. I am looking for a challenging new position to help me gain new skills and experience.
Arthur Jhon Alipante Agency Contractor
An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. My past working experience is with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., with mastery in Objective C, XCode, Mac OS, Ubuntu and Fedora distributions, BASH, and Perl scripting, respectively. Through concurrent experience with HardShop Labs, LLC, I have timely and time-tested experience in technical, management, staff, and business leadership of SEO practitioners that deliver Quality Backlink Building and Article Writing. I also have highly-competent skills in PHP, HTML, MySQL, and Site Administration.
I am an experienced editor, writer, proofreader, and marketing professional with an excellent work ethic and "I can do" attitude. Self-motivated, organized and deadline-driven, I bring a wealth of knowledge and experience to the table gained in various settings over 30 years. I have earned a 5 star rating on oDesk and intend to keep it by using excellent research, writing and editing skills to deliver quality work for my clients. Whether I design, write and produce promotional materials for your business, SEO copy for your website, or help you polish an article, blog, short story or novel, every project receives my best effort. I am detailed, motivated, driven to succeed and take pride in my work. I will consider your project my project, and do my utmost to make you happy.
I have gained experience in a wide range of industries and positions over the past 18 years. My core skills are focused around training and document writing but I also have experience of customer service, hardware and software support, database and network administration, web design, programming and finance. I have worked for large multinationals, government agencies, small and medium sized businesses as well as the family business. Over the past seven years I have worked for the Environment Agency which is a government agency responsible for the protection of land, sea and air in the United Kingdom. Here I have worked in the Finance Department to design and deliver staff training courses along with procedures for new initiatives. My main objective is to use my technical skills to write instruction manuals, knowledge documents and training guides but am able to provide full administrative support, general office skills and an excellent telephone manner.