Call Handling Freelancers

Showing 2,516 freelancers

Call Handling Freelancers

Showing 2,516 freelancers

Browse Call Handling job posts for project examples or post your job on oDesk for free!

Call Handling Job Cost Overview

Typical total cost of oDesk Call Handling projects based on completed and fixed-price jobs.

oDesk Call Handling Jobs Completed Quarterly

On average, 203 Call Handling projects are completed every quarter on oDesk.

203

Time to Complete oDesk Call Handling Jobs

Time needed to complete a Call Handling project on oDesk.

Average Call Handling Freelancer Feedback Score

Call Handling oDesk freelancers typically receive a client rating of 4.44.

4.44

Last updated: March 1, 2015

  • Expert Customer Service Advisor/Administration Assistant/Data Entry/PA

    An organised and reliable individual, who understands the importance of providing quality customer service, even when working under pressure. I have previous and current customer service / administration skills and have over 20 years experience working in an office environment. I … more

    An organised and reliable individual, who understands the importance of providing quality customer service, even when working under pressure. I have previous and current customer service / administration skills and have over 20 years experience working in an office environment. I have done it all, customer service, administration, sales, order processing, diary management, email handling, making spreadsheets, entering data, answering multiple phone lines and emails, etc. I take pride in completing any task to a high standard, adaptable person with the ability to a variety of new responsibilities efficiently, a good communicator who works well on own initiative or part of a team.  less

    administrative-support office-administration central-reservation-systems customer-service email-handling call-handling data-entry microsoft-excel microsoft-word typing 00 more less
    • $10.50 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • SPAIN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • A Passionate Operations/Team Manager and a Robust Project Manager

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly … more

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and versatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence  Aggressive and Persuasive Operations Manager  Master Motivator and a Passionate Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Strategic, Effectual and an Exceptional Project Manager  Superb Client Support and Account Management Strategies  Outstanding Organizational and Administrative Skills  Proficient in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability  Owns a desktop computer and a laptop that are used solely for work.  Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband.  Retains 2 other USB sticks/dongles as additional backups.  All work files are cloud backed up.  less

    call-center-management customer-service bpo-call-center call-handling internet-marketing administrative-support crm customer-support project-management 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 1757 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Administrative Assistant/ Customer Service Rep.

    Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I … more

    Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.  less

    microsoft-excel administrative-support microsoft-word microsoft-outlook-development call-handling cold-calling call-center-management clerical-skills payment-processing data-entry fundraising customer-service customer-support email-handling filing automated-call-distribution telephone-skills invoicing mail-merge mailchimp hootsuite calendar-management virtual-assistant 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 2485 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Web Research / Data Entry Professional

    To obtain a challenging and rewarding position in a growth-oriented company that offers diverse job responsibilities and career advancement in Data Entry and will fully utilize both my knowledge and skills. Satisfies customers needs with good communications skills in both English and Filipino language.

    photo-editing data-entry data-encoding data-analysis data-mining web-scraping call-center-management call-handling 00 more less
    • $3.00 HOURLY RATE
    • 5.0
    • 2176 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 4 TESTS
  • Excellent Manager for Language Translations, Business and Sales

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide … more

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader  less

    call-handling call-center-management business-continuity-planning quantitative-analysis avaya translation transcription resume-writing internet-research supervisory-skills translation-japanese-english translation-english-japanese translation-spanish-english translation-german-english translation-filipino-english translation-english-filipino 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 457 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Compliance Assistant Manager

    I take pride with my excellent communication skills that has brought me this far and strong with my career. High professionalism is very important to me and efficiency is an essential skill of mine that helps me do great everyday … more

    I take pride with my excellent communication skills that has brought me this far and strong with my career. High professionalism is very important to me and efficiency is an essential skill of mine that helps me do great everyday. I don't forget to have fun, though. I have 3 years of experience as a Customer, Technical Support Representative and 2 years of Project Management, and a year of Complaints Management  less

    telephone-skills call-handling email-handling microsoft-word microsoft-excel google-calendar-development google-docs microsoft-powerpoint internet-research creative-writing chat-support hardware-troubleshooting 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 1578 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Expert in Customer Service/Support

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational … more

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 4 years (7500 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.  less

    customer-service customer-support email-technical-support zendesk atlassian-jira telephone-skills call-handling regression-testing software-qa-testing 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 7922 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Efficient, Reliable and Cost-Effective Online Assistant

    A skilled customer service provider with technical backgound, I have worked in the BPO industry for 3 years and have handled both customer service and technical support positions. I have sufficient knowledge of the internet, MS Office applications, telephone etiquette … more

    A skilled customer service provider with technical backgound, I have worked in the BPO industry for 3 years and have handled both customer service and technical support positions. I have sufficient knowledge of the internet, MS Office applications, telephone etiquette, email and chat support and other administrative tasks. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I am always driven to work with integrity and excellence.  less

    customer-service wordpress email-handling chat-support order-processing order-entry proofreading article-submission ad-posting data-entry call-handling virtual-assistant zendesk 00 more less
    • $12.00 HOURLY RATE
    • 4.8
    • 12162 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 23 PORTFOLIO ITEMS
    • 14 TESTS
  • Writer

    I would like to showcase my skills, talent and experience in technical and creative writing. I am a hardworking professional who knows how to value and respect people's time. I have been writing my whole life and over five … more

    I would like to showcase my skills, talent and experience in technical and creative writing. I am a hardworking professional who knows how to value and respect people's time. I have been writing my whole life and over five years online. With this experience, I would like to help people in reaching their desired goals. Apart from writing, I was also employed as an over-the-phone technical and customer service representative for two American companies for over five years. I worked with Linksys Home Networking for over two years and with Time Warner Cable for almost three years. My experience with handling different kind of customers gives me an advantage on how to deal with people, online and offline.  less

    windows-administration content-writing seo editing internet-research voice-over voice-talent call-handling customer-service technical-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 3762 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Professionalism, Discipline, Excellence , There is a big difference.

    I am a university student from Morocco and I have studied abroad for few years in USA and other countries. I have good experiences working part-time in call centers in top-notch companies in Morocco assisting customers in English, French and … more

    I am a university student from Morocco and I have studied abroad for few years in USA and other countries. I have good experiences working part-time in call centers in top-notch companies in Morocco assisting customers in English, French and Arabic Languages. I have other experiences in customer support and business negotiations. You can rely on my excellent communication and presentation skills to make your clients satisfied and happy as well as picking up new customers/convincing them and close important deals. I do short term strategic planning for some small businesses too. Furthermore, I have a sense of humor too that sometimes get very positive unexpected results with clients. I am fluent in Arabic, French and English (writing,listening,speaking,reading) with a very high ibtTOEFL score.  less

    translation-arabic-english medical-transcription medical-writing call-center-management cold-calling call-handling customer-service customer-support presentations virtual-assistant 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 4 HOURS
    • MOROCCO
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
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