Call Handling Freelancers

Showing 651 freelancers

Call Handling Freelancers

Showing 651 freelancers

  • M.Fahad Waheed

    I am a pro-active, consistent, creative and hardworking individual with relative experience in various virtual assistance projects especially “Recruitment Process Outsourcing”, “Admin Support Services” and “Research Work.” From last one year I am leading various US and Australian Clients Projects … more

    I am a pro-active, consistent, creative and hardworking individual with relative experience in various virtual assistance projects especially “Recruitment Process Outsourcing”, “Admin Support Services” and “Research Work.” From last one year I am leading various US and Australian Clients Projects in above said domains and have successfully executed and delivered the quality work. More over during my one year professional journey, I have experienced various critical organization situations and being part of management has also successfully executed “Owner Ship Transition process”. These all situations and clients management have help me a lot in developing first class analytical and problem solving skills and have made me capable of achieving targets on own as well as part of a team.  less

    recruiting virtual-assistant human-resource-management translation-english-french call-handling interviewing 00 more less
    • $6.11 HOURLY RATE
    • 3.9
    • 168 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Customer Support / Virtual Assistant / Live Chat Expert

    I have worked in the contact center industry for five years. Through my work experience, I have learned to deal with customers in all walks of life. I learned to satisfy customers without losing my integrity. Most of all, it taught me how to be flexible in dealing with people with different cultural backgrounds.

    call-handling phone-support computer-networking email-handling email-technical-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6790 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • An ideal choice for all your writing and curriculum development needs.

    I am here to obtain part-time employment. I've earned a Master’s degree in both Counseling Psychology and Education. I am currently certified to teach grades K-12 in Georgia with over 12 years of work experience as a teacher … more

    I am here to obtain part-time employment. I've earned a Master’s degree in both Counseling Psychology and Education. I am currently certified to teach grades K-12 in Georgia with over 12 years of work experience as a teacher and counselor. I've also spent the last several years as a freelance writer and curriculum developer. I am confidential in my ability to successful complete a variety of task, and look forward to gaining additional experience. I appreciate your consideration and hope to hear from you soon!  less

    article-writing research-papers blog-writing customer-service teaching-english call-handling microsoft-excel-powerpivot 00 more less
    • $27.00 HOURLY RATE
    • 4.9
    • 196 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Exceptional Data Entry, Client Service, Article Writer

    Reliable, keen attention to detail, works conscientiously with minimal or no supervision, follows instructions carefully, impressive typist, My typing speed is 70 wpm with 98% accuracy. I am experienced in handling general office duties, appointment settings, and answering phones cordially … more

    Reliable, keen attention to detail, works conscientiously with minimal or no supervision, follows instructions carefully, impressive typist, My typing speed is 70 wpm with 98% accuracy. I am experienced in handling general office duties, appointment settings, and answering phones cordially and courteously. I have a professional, yet friendly, demeanor and I am a reliable, dedicated , and extremely hard-working employee.  less

    data-entry telephone-skills microsoft-excel real-estate-idx clerical-skills call-handling 00 more less
    • $5.56 HOURLY RATE
    • 4.3
    • 3 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Account Creation Specialist,Data Entry,Help Desk

    I worked as a help desk support for almost three years and I decided to join desk to enhance my skill and knowledge. I want to apply what I've learned in school and as a help desk to ensure … more

    I worked as a help desk support for almost three years and I decided to join desk to enhance my skill and knowledge. I want to apply what I've learned in school and as a help desk to ensure that can do the job on time with speed and accuracy. success in every project is my goal..  less

    zoho-crm helpdesk-support call-handling data-entry technical-support lead-generation data-mining 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 5 TESTS
  • Operations manager w/ 5 years customer service experience.

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and … more

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.  less

    call-center-management call-handling calendar-management business-coaching email-technical-support administrative-support chat-support sales-management complaint-management online-community-management 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1156 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Passionate Customer Service Manager

    A passionate Customer Service professional pursuing Dynamic, Exciting and Challenging roles in Customer Service and Project Management. AWARDS AND ACHIEVEMENTS • SITEL VPP Quarterly Awards Overall Best Team Manager for the whole site (2nd Quarter 2007) • SITEL ALL STARS AWARDS Best … more

    A passionate Customer Service professional pursuing Dynamic, Exciting and Challenging roles in Customer Service and Project Management. AWARDS AND ACHIEVEMENTS • SITEL VPP Quarterly Awards Overall Best Team Manager for the whole site (2nd Quarter 2007) • SITEL ALL STARS AWARDS Best Team Manager for Months of May 2008 Best Team Manager for Months of June 2008 Best Team Manager for Months of November 2008 Strong Management and Leadership skills backed by years of experience in managing primier accounts/clients like AT&T, T-Mobile and many others • Marketing and Sales Skills • Training and Teaching Skills • Coaching and Mentoring Skills • Customer conflict resolution and Escalation Management • Change management and Project management skills • Call Center [Office based] and Virtual environment management • Shift management capabilities and ability to manage varying skills of employees • Analytical ability to decipher statistical performance reports • Strong multi-tasking and delegation skills • High level people management skills • Ability to have dynamic priorities; and to develop, manage and implement change • Role model / positive influence for subordinates • Ability to recognize the impact of own actions on all and not promote negative situations • Ability to motivate and develop agents • Team player • Experience leading a team with 100 staff. • Superior customer service skills • Ticket handling and Issue tracking • Technical and Software Troubleshooting • Effective communication skills, both written and conversational English • Proven ability to deal with conflict in a positive fashion • Strong customer service ethos to support internal and external customers • Computer literate with experience using Microsoft Office Suite products, online tools and software • Work hour flexibility, including weekend and evening shifts  less

    call-center-management customer-service bpo-call-center call-handling internet-marketing administrative-support crm customer-support project-management 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 1607 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service Specialist

    My objectives are to bring a professional attitude to the projects that I work on, and excel in the campaign that I'm working on. To provide great work ethic and dedication. With hopes that maybe someday I may grow … more

    My objectives are to bring a professional attitude to the projects that I work on, and excel in the campaign that I'm working on. To provide great work ethic and dedication. With hopes that maybe someday I may grow in the company and show the skills that I am capable to provide to it. A great streak of luck for me is that I am near shore. So the time difference is not a problem. Actually the time that I am in right now. Is 2hrs behind EST, 1hr ahead of PDT, and 1hr behind CDT. This is the best way to guarantee that I can work flexible hours. My focus is to get the job done the right way, and always come forth with a positive attitude in order to make sure I give 110% of me to everthing that I do. I have been a customer service representative going on 3 years. I am willing to go the extra mile for you. So that I can demonstrate my potential. All I need is that one opportunity so that I can prove it, I do own back ups for Electrical power and Internet, so that I can be available at all times. ****At the moment I'm not taking any cold calling/telemarketing jobs. I'm a customer service agent. Please do not send telemarketing jobs because they will be declined.****  less

    customer-support phone-support email-technical-support email-handling call-handling shopify chat-support live-chat-operator zendesk 00 more less
    • $6.67 HOURLY RATE
    • 4.9
    • 901 HOURS
    • NICARAGUA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
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