Call Handling Freelancers

Showing 624 freelancers

Call Handling Freelancers

Showing 624 freelancers

Browse Call Handling job posts for project examples or post your job on oDesk for free!

Call Handling Job Cost Overview

Typical total cost of oDesk Call Handling projects based on completed and fixed-price jobs.

oDesk Call Handling Jobs Completed Quarterly

On average, 203 Call Handling projects are completed every quarter on oDesk.

203

Time to Complete oDesk Call Handling Jobs

Time needed to complete a Call Handling project on oDesk.

Average Call Handling Freelancer Feedback Score

Call Handling oDesk freelancers typically receive a client rating of 4.44.

4.44

Last updated: March 1, 2015

  • Experienced Sales, Customer Service & Technical Support

    Worked in a BPO industry for more than 3 years now. My first job was a Technical Support Representative at Sykes Asia Inc., who works for one of the largest Companies in the US, AT&T. Answering phone calls for … more

    Worked in a BPO industry for more than 3 years now. My first job was a Technical Support Representative at Sykes Asia Inc., who works for one of the largest Companies in the US, AT&T. Answering phone calls for a year and 5 months, Transferred to one of the world's leading BPO company which is Convergys. I continued my Technical expertise as a Chat & Email support tech agent who represents Comcast. I had a part time job as an online ESL teacher at Lang Rich for 2 months while working at Convergys. After a year, I had my first experience in Sales. I was hired in a publishing company which is called Author Solution, Inc. as a Publishing/Sales Consultant. My knowledge and skills are as follows: responsible for maintaining a professional and satisfied relationship with clients and customers by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. Configuration of client's equipment to connect to the Internet via modem/DSL Router. Configure software to connect to Internet application servers. Provide training to clients in the use of system and applications as related to Internet. Specialize in ESL, or teaching English as a second language, teach English to students who speak foreign languages. Teach students how to speak, read and write in English and how to comprehend spoken English. As a Sales Representatives: Contact potential clients, and work to sell them products and services offered by the company. Also handle customer issues as well. You can also reach me through skype for more details: heinz.abad  less

    call-handling email-technical-support chat-support technical-support teaching-english sales 00 more less
    • $8.00 HOURLY RATE
    • 5.0
    • 1782 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • CSR / VA / Data Entry / Web Research / Video Editing / Graphics Design

    I used to work as a customer service representative for 4 years for a Financial and Telecommunication company in the US. Why should you hire me? I have good communication skills and very resourceful. I'm a quick learner and … more

    I used to work as a customer service representative for 4 years for a Financial and Telecommunication company in the US. Why should you hire me? I have good communication skills and very resourceful. I'm a quick learner and attention to details is what I can offer. I'm a computer and tech savvy. If you pick me I'll make sure to get the job done efficiently and accurately. I am currently the Managing Director of VA Executives™│Virtual Assistant Services. It is an Agency here in Odesk which provides high quality of VA Services for Businessmen, CEO's and Managing Directors from USA, Australia, Europe and Asia. We currently have 8 Rock-star VA's ready to work for you and all of them have different sets of skills and abilities and are able to do all kinds of administrative works. Areas of expertise but not limited to: Customer Service / Email Handling /Website Development and Creation (Wordpress) / Web Research / Content Writing / Data Entry / MS Excel / PowerPoint / Video Editing and Conversion / Graphic and Logo Designing (Adobe-Photoshop CS6) / Sherluck James Go Managing Director VA Executives™ LinkedIn Profile: ph.linkedin.com/in/sherluckjames/  less

    call-handling microsoft-excel microsoft-powerpoint adobe-photoshop customer-service email-handling data-encoding internet-research general-office-skills video-editing 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 917 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 11 TESTS
    ASSOCIATED WITH:
  • Appointment setter/ Lead generation specialist/Translation/Article Wri

    EXPERT LEAD GENERATION, I Specialize in Lead Generation, Telemarketing, Appointment Setting, Lead Generator, Virtual Assistant,Translator (English-Filipino/ vice versa )Call Center Operations and similar tasks. On top of that, I was born and raised speaking the English language and I … more

    EXPERT LEAD GENERATION, I Specialize in Lead Generation, Telemarketing, Appointment Setting, Lead Generator, Virtual Assistant,Translator (English-Filipino/ vice versa )Call Center Operations and similar tasks. On top of that, I was born and raised speaking the English language and I have developed an affinity to it along with a deep interest in other languages and cultures. All these along with my love for people,interacting with them and passion for quality. I am a Fantastic Communicator! I Specialize in Lead Generation, Telemarketing, Appointment Setting, Sales, Lead Generator, Appointment Setter, Telemarketing Script Writer, Telemarketer, Virtual Call Center Manager, Telephone Lead Development, Virtual Assistant, Recruitment, Manager, Recruiter, Virtual Call Center Operations, Coaching & Training and Helping Businesses Create More Leads to Make More Sales Opportunities... ►• ►PERSONALLY ►• ►... I HAVE ALSO BEEN A CUSTOMER SUPPORT SPECIALIST for TELEFLORA.COM FOR A LITTLE OVER 6 YEARS.My Tasks included taking in calls from complaining customers and rectifying it for them, doing outbound calls to follow upon orders and track them down to keep customers at ease ►►QUALIFICATIONS: I AM THE CONTRACTOR THAT MAKES A DIFFERENCE! I am a Relationship Builder, Interactive Marketer and Lead Generating Consultant Specialist Online and on the Phone. I Have Over 23 Years Experience. I have Successfully in the past Mastered the Art of Customer Relations. I am a Expert Internet User with Solid PC skills, a Fast Learner, and Specialize also in Excellent Communication and Interpersonal Skills. I have Exceptional Time Management, Organization, Attention-To-Detail, and Telephone Communication Skills., Telemarketing, Appointment Setting, Lead Generation, Virtual Assistant, Telemarketer, Sales, Business to Business, Business to Customer, Outbound and Inbound, Call Center Operations Consultant, Lead Generating, Lead Generator, Home Improvement, Prospecting Customers, , Virtual Call Center Manager, Telemarketing,Writing and much more. ►►OBJECTIVE: Lead Generation and customer service is My Specialty! Please Note.... I am a Successful Customer service representative and lead generation specialist for Businesses for Over the Past 12 Years. I Work from Home doing "LIVE" Lead Generation Specialist and has been in the BPO Industry working as a customer service and sales representative and as a product and English trainer for over 12 years" ►► When doing English-Filipino; Filipino-English translation, I have a burning PASSION to make sure that the correct translation be given, to make sure that the Filipinos reading, listening to any material gets the same exact idea and the people needing to have materials translated convey the same exact message they want to. Also to put a STOP to the MISCONCEPTION that every Filipino word has its own counterpart in English which is NOTHING BUT FLAT MYTH!! To be able to share my affinity with language and to break the disconnect that English speaking people and Filipinos have, that up to this day of not being seen or noticed by so many because a lot of people still are in the mindset that translation means having a translation for every single word in the material...... ►►I AM EXPERIENCED IN LEAD GENERATION "SPECIALIZING" IN: BUSINESS to CUSTOMER...B2C BUSINESS to BUSINESS...B2B CUSTOMER SERVICE BOTH IN AND OUTBOUND ENGLISH-FILIPINO AND VICE VERSA TRANSLATION (ˆ◡ˆ) •CONTACT ME FOR DETAILS• (ˆ◡ˆ) "I am that Irresistible Combination of Aggressive, Likable, Talks Allot, Relentless, and Fearless!! I Don’t Follow Formulas, I am a "Real" and "Natural Expert." I'm Good at What I Do Because I Don't Play Office...I Play Results!! " All these were brought about by years of experience.Feel free to check my portfolio. -----EXPERIENCE THE DIFFERENCE-----  less

    appointment-setting telemarketing lead-generation data-entry cold-calling call-handling direct-marketing customer-service customer-support telephone-skills virtual-assistant email-handling chat-support software-testing recruiting b2b-marketing article-writing blog-writing blog-commenting 00 more less
    • $9.00 HOURLY RATE
    • 5.0
    • 405 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 6 TESTS
  • Joomla/Wordpress/Cpanel/Virtual Assistant/ Marketing/ Customer Service

    What I know? ✓ Create Instructional Videos using camtasia ✓ Create Video out of powerpoint presentation or flash video. ✓ PHP programming ✓ Configure themes (html, wordpress, joomla) ✓ Install and configure vanilla forums in your hosting ✓ Install and configure Lime Survey in your hosting … more

    What I know? ✓ Create Instructional Videos using camtasia ✓ Create Video out of powerpoint presentation or flash video. ✓ PHP programming ✓ Configure themes (html, wordpress, joomla) ✓ Install and configure vanilla forums in your hosting ✓ Install and configure Lime Survey in your hosting for surveys, polls and online exams ✓ Implement Opt - in Designs to capture emails for subscription and marketing. ✓ Modify joomla and wordpress codes. ✓ OSE membership software expert - modification when needed. ✓ Modify template CSS codes to match the existing needs if the default settings needs tweaking. ✓ More than 5 years experience on Customer Phone, chat, email Support. ✓ Research for your business. ✓ I do web designing and web development for your business or for your personal use. ✓ Integrate Clickbank and adsense to your website. Web Hosting knowledge: setup website, forward domain, point domain to specific folder. ✓ Godaddy ✓ Siteground ✓ Hostgator ✓ FatCow ✓ Cpanel ✓ BlueHost ✓ Hostgator ✓ many more. Computer Remote Access Expertise: ✓ Mac Applications installation and assistance ✓ Windows installation on mac assistance ✓ installation of applications for windows / MACs ✓ Advice and Tutorials about your computer My current Skills are as follows: ✓ php and sql, css ✓ create website like forums, e-store, with log in, registration and more. ✓ SEO ready websites ✓ Video Editing and after effects template editing ✓ Optimize Press ✓ Create a Wordpress based website ✓ Convert JPEG or PDF Files into MS Word/Excel Format ✓ Submit/Upload your videos to video sharing sites ✓ Make Good Reviews for your Business ✓ Sending Bulk/Individual Email ✓ Transcribe Audio/Video Files into Text format and proof read. ✓ Edit or Retouch Pictures ✓ Create a joomla based website ✓ Research and rewrite articles. ✓ update wordpress and joomla site content. File Sharing: ✓ Google Drive and Docs for simultaneous editing. ✓ Dropbox ✓ I am also familiar with the following Social Media Websites: ✓ Facebook, Twitter, LinkedIn, Blogger, Hootsuite, Ping.com, Google Docs, Google ✓ Plus, Wordpress, SocialOomph, Gist, Four Square, Nimble and many more.  less

    wordpress joomla customer-service helpdesk-support call-handling email-handling microsoft-word microsoft-excel microsoft-powerpoint call-center-management technical-support customer-support virtual-assistant data-entry website-development web-content-management adobe-photoshop photo-editing photography real-estate-idx photo-manipulation video-editing web-design web-testing graphic-design audio-editing video-conversion adobe-after-effects adobe-fireworks adobe-flash mac-os-app-development newsletter-writing chat-support liveperson email-technical-support network-security security virus-removal internet-research seo order-processing live-chat-software software-testing apple-imovie css3 php mysql order-entry microsoft-excel-powerpivot cpanel cisco-routers computer-networking computer-repair google-adsense google-adsense-api clickbank amazon-web-services amazon-s3 mailchimp aweber google-analytics-api buddypress css limesurvey survey-monkey survey-design on-page-optimization camtasia video-production 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 5699 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 47 PORTFOLIO ITEMS
    • 19 TESTS
    GROUPS:
  • Agency Manager / Software Engineer

    An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director … more

    An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. My past working experience is with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., with mastery in Objective C, XCode, Mac OS, Ubuntu and Fedora distributions, BASH, and Perl scripting, respectively. Through concurrent experience with HardShop Labs, LLC, I have timely and time-tested experience in technical, management, staff, and business leadership of SEO practitioners that deliver Quality Backlink Building and Article Writing. I also have highly-competent skills in PHP, HTML, MySQL, and Site Administration.  less

    seo php html microsoft-excel microsoft-word microsoft-outlook-development microsoft-powerpoint adobe-photoshop ubuntu fedora linux-system-administration windows-xp-administration apple-xcode mac-os-app-development objective-c process-improvement call-handling sales cold-calling outbound-sales inbound-marketing sugar-crm frontpage adobe-dreamweaver call-center-management lead-generation 00 more less
    • $35.00 HOURLY RATE
    • 5.0
    • 1248 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
    ASSOCIATED WITH:
  • SEO / Web 2.0 - Article Submission / Data Entry / Virtual Assistant

    --Odesk Identity Verified-- I am efficient in manual article/blog submissions, data entry jobs, research and administrative tasks. I can assure that I am diligent and results-oriented. Also, I am eager to learn new skills and am a fast learner … more

    --Odesk Identity Verified-- I am efficient in manual article/blog submissions, data entry jobs, research and administrative tasks. I can assure that I am diligent and results-oriented. Also, I am eager to learn new skills and am a fast learner. My goal is to work for an employer who recognizes my skills and who is willing to walk me through for any unfamiliar tasks. I would do my best to be an asset for your business.  less

    article-submission seo plc-programming data-entry social-media-marketing internet-marketing video-editing video-conversion microsoft-powerpoint google-docs link-building wordpress audio-editing mechatronics call-center-management call-handling 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 11162 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Transcriber / Quality Analyst / CSR / Data Entry

    Transcription in English is a skill that I have been practicing on a daily basis as a Relay Service Operator over the past four years. In addition, my seven and a half year experience working in Call Center accounts has … more

    Transcription in English is a skill that I have been practicing on a daily basis as a Relay Service Operator over the past four years. In addition, my seven and a half year experience working in Call Center accounts has given me an ear for a broad range of accents. Apart from taking calls as an agent, I also served as Quality Analyst for three accounts, ensuring proper adherence to established guidelines and procedures. A good typist with a firm grasp of the language, meticulous attention to detail and a habit of meeting deadlines, I am looking for opportunities to employ my skills for you and for your business. I also have previous work experience in a variety of fields such as Bookkeeping, General Office work, Economic Statistics and even Gaming Treasury Operations.  less

    transcription call-handling customer-service bookkeeping writing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • General Virtual Assistant/ACSR/ Call Center Specialist

    I am in the outsourcing industry for almost 4 years going from voice to non-voice accounts. "I am the best english speaking, hard working and honest, striving to satisfy each and every client" Several challenges occurred but good thing I … more

    I am in the outsourcing industry for almost 4 years going from voice to non-voice accounts. "I am the best english speaking, hard working and honest, striving to satisfy each and every client" Several challenges occurred but good thing I was able to get the hang of it. During my voice accounts, I was able to satisfy my customers providing them customer satisfaction equipped with abilities and responsibilities of being a good customer service. In line with this, I also make sure that for my outbound clients I could always provide them highly qualified hot leads and over reach our quotas. As a web dev, I always make sure that I always provide the latest application that would satisfy my client's needs same with my SEO clients. The best for all!  less

    adobe-photoshop wordpress microsoft-word microsoft-excel customer-support customer-service call-center-management call-handling 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 2151 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 1 TEST
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