Call Handling Freelancers

Showing 195 freelancers

Call Handling Freelancers

Showing 195 freelancers

Browse Call Handling job posts for project examples or post your job on oDesk for free!

Call Handling Job Cost Overview

Typical total cost of oDesk Call Handling projects based on completed and fixed-price jobs.

oDesk Call Handling Jobs Completed Quarterly

On average, 203 Call Handling projects are completed every quarter on oDesk.

203

Time to Complete oDesk Call Handling Jobs

Time needed to complete a Call Handling project on oDesk.

Average Call Handling Freelancer Feedback Score

Call Handling oDesk freelancers typically receive a client rating of 4.44.

4.44

Last updated: March 1, 2015

  • A Passionate Operations/Team Manager and a Robust Project Manager

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly … more

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and versatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence  Aggressive and Persuasive Operations Manager  Master Motivator and a Passionate Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Strategic, Effectual and an Exceptional Project Manager  Superb Client Support and Account Management Strategies  Outstanding Organizational and Administrative Skills  Proficient in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability  Owns a desktop computer and a laptop that are used solely for work.  Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband.  Retains 2 other USB sticks/dongles as additional backups.  All work files are cloud backed up.  less

    call-center-management customer-service bpo-call-center call-handling internet-marketing administrative-support crm customer-support project-management 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 1757 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Support Analyst

    I have been working in a BPO and financial industry since 2007. I started as a Customer representative for Microsoft and got promoted as a Quality Analyst after a year. I worked for the company for 3 years then I … more

    I have been working in a BPO and financial industry since 2007. I started as a Customer representative for Microsoft and got promoted as a Quality Analyst after a year. I worked for the company for 3 years then I stepped up and had a career with JP Morgan Chase Bank and worked as a Fraud Operations Expert. After 2 years, I decided to get out of my comfort zone and start working in a different turf, I fortunately got a job from ADP as a payroll expert, where in I process end to end payroll for small businesses in the United states. Then I heard about home based careers and it made me really excited and interested in working from home. In this way I can manage my own time, be with my family at all times and I am very much determined to be successful in this career.  less

    customer-service active-listening call-handling email-handling microsoft-word fraud-analysis payroll-processing call-center-management risk-management zendesk 00 more less
    • $5.56 HOURLY RATE
    • 4.2
    • 2537 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Web Research / Data Entry Professional

    To obtain a challenging and rewarding position in a growth-oriented company that offers diverse job responsibilities and career advancement in Data Entry and will fully utilize both my knowledge and skills. Satisfies customers needs with good communications skills in both English and Filipino language.

    photo-editing data-entry data-encoding data-analysis data-mining web-scraping call-center-management call-handling 00 more less
    • $3.00 HOURLY RATE
    • 5.0
    • 2176 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 4 TESTS
  • Compliance Assistant Manager

    I take pride with my excellent communication skills that has brought me this far and strong with my career. High professionalism is very important to me and efficiency is an essential skill of mine that helps me do great everyday … more

    I take pride with my excellent communication skills that has brought me this far and strong with my career. High professionalism is very important to me and efficiency is an essential skill of mine that helps me do great everyday. I don't forget to have fun, though. I have 3 years of experience as a Customer, Technical Support Representative and 2 years of Project Management, and a year of Complaints Management  less

    telephone-skills call-handling email-handling microsoft-word microsoft-excel google-calendar-development google-docs microsoft-powerpoint internet-research creative-writing chat-support hardware-troubleshooting 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 1564 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Expert in Customer Service/Support

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational … more

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 4 years (7500 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.  less

    customer-service customer-support email-technical-support zendesk atlassian-jira telephone-skills call-handling regression-testing software-qa-testing 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 7922 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Writer

    I would like to showcase my skills, talent and experience in technical and creative writing. I am a hardworking professional who knows how to value and respect people's time. I have been writing my whole life and over five … more

    I would like to showcase my skills, talent and experience in technical and creative writing. I am a hardworking professional who knows how to value and respect people's time. I have been writing my whole life and over five years online. With this experience, I would like to help people in reaching their desired goals. Apart from writing, I was also employed as an over-the-phone technical and customer service representative for two American companies for over five years. I worked with Linksys Home Networking for over two years and with Time Warner Cable for almost three years. My experience with handling different kind of customers gives me an advantage on how to deal with people, online and offline.  less

    windows-administration content-writing seo editing internet-research voice-over voice-talent call-handling customer-service technical-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 3740 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Account Manager Customer Service Phone Email Chat Team Supervisor

    8,000 oDesk Hours 3 years Homebased Full Time Australia- and Philippines-based Young Professional 10 Years in Customer Service 13 Years Total Work Experience Why you should hire me: - Native English speaker - Strong leadership and team skills (I can work … more

    8,000 oDesk Hours 3 years Homebased Full Time Australia- and Philippines-based Young Professional 10 Years in Customer Service 13 Years Total Work Experience Why you should hire me: - Native English speaker - Strong leadership and team skills (I can work independently, too) - Solid self-discipline and attitude - Consistent delivery of high level customer service via phone, e-mail and chat What I am looking for: - A full time, long term professional relationship - Part time contracts that I can squeeze in to keep me busy - Exciting campaigns focused on results and making customers/clients happy while increasing profits My Work Backgrounds/Industries: - Account Manager - Team Supervisor - Phone, E-mail, Live Chat and Face-to-Face Customer Support / Service - Technical Support for telecoms in the USA / Australia - Research - Fashion and Retail Sales - Nursing, Aged Care and Disability - Entrepreneurship  less

    customer-service email-handling call-handling telephone-skills phone-support chat-support customer-support administrative-support data-entry 00 more less
    • $7.00 HOURLY RATE
    • 4.9
    • 7922 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Jane of All Trades

    I am currently a business student at Indiana Tech. I am seeking a position that will help me gain new skills and further my experience for my future career goals. I am a very enthusiastic and highly self-motivated person with … more

    I am currently a business student at Indiana Tech. I am seeking a position that will help me gain new skills and further my experience for my future career goals. I am a very enthusiastic and highly self-motivated person with a detail-oriented personality. I am dedicated to every task I take on and I am always willing to go the extra mile. I am not afraid of a challenge and I am always willing to learn new things. I embrace each new obstacle as a chance to further my career. I am very dependable and I am always willing to go above and beyond to finish the task at hand. I am looking for a challenging new position to help me gain new skills and experience.  less

    administrative-support customer-service customer-support call-handling clerical-skills microsoft-excel microsoft-word microsoft-powerpoint database-administration account-management insurance-consulting call-center-management internet-research data-analysis data-entry pdf-conversion master-production-schedule event-management event-planning adobe-acrobat 00 more less
    • $18.89 HOURLY RATE
    • 5.0
    • 4708 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • A professional VA with extensive experience in virtual team management

    I am an experienced Virtual Assistant, regularly serving clients in the UK, US and Australia. Originally from the UK, I have supported all levels of management, from supervisor through to CEO, and have a well established reputation for being a … more

    I am an experienced Virtual Assistant, regularly serving clients in the UK, US and Australia. Originally from the UK, I have supported all levels of management, from supervisor through to CEO, and have a well established reputation for being a loyal, disciplined, hard-working and capable employee. I am very experienced in recruiting, coordinating and managing multiple teams for high-pressured campaigns, ensuring specialist skills, research, data-entry, mail/sms outreach is performed in the most time-efficient, cost-effective way. I am experienced in project management tools such as Basecamp, regularly use wordpress, write blogs, articles, and business related reports and content, and have excellent research, customer service and business administration skills such as invoicing, web testing and web content, diary management and more.  less

    virtual-assistant calendar-management email-handling editing administrative-support clerical-skills report-writing internet-research transcription word-processing microsoft-word microsoft-excel bookkeeping data-entry customer-service call-center-management call-handling conflict-resolution voice-talent active-listening legal-transcription sales-promotion article-writing blog-writing 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 1442 HOURS
    • PORTUGAL
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 14 TESTS
    ASSOCIATED WITH:
  • Agency Manager / Software Engineer

    An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director … more

    An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. My past working experience is with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., with mastery in Objective C, XCode, Mac OS, Ubuntu and Fedora distributions, BASH, and Perl scripting, respectively. Through concurrent experience with HardShop Labs, LLC, I have timely and time-tested experience in technical, management, staff, and business leadership of SEO practitioners that deliver Quality Backlink Building and Article Writing. I also have highly-competent skills in PHP, HTML, MySQL, and Site Administration.  less

    seo php html microsoft-excel microsoft-word microsoft-outlook-development microsoft-powerpoint adobe-photoshop ubuntu fedora linux-system-administration windows-xp-administration apple-xcode mac-os-app-development objective-c process-improvement call-handling sales cold-calling outbound-sales inbound-marketing sugar-crm frontpage adobe-dreamweaver call-center-management lead-generation 00 more less
    • $35.00 HOURLY RATE
    • 5.0
    • 1272 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
    ASSOCIATED WITH:
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