chat support Freelancers

Browse chat support job posts for project examples or post your job on oDesk for free!

chat support Job Cost Overview

Typical total cost of oDesk chat support projects based on completed and fixed-price jobs.

oDesk chat support Jobs Completed Quarterly

On average, 158 chat support projects are completed every quarter on oDesk.

158

Time to Complete oDesk chat support Jobs

Time needed to complete a chat support project on oDesk.

Average chat support Freelancer Feedback Score

chat support oDesk freelancers typically receive a client rating of 4.60.

4.60
Last updated: April 1, 2015
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Greg Raymund Ga-ang

Greg Raymund Ga-ang Agency Contractor

Technical Support, Chat support, Sales Support, CS...

Philippines - Last active: 1 day ago - Tests: 2

I am currently looking for an online job (part time/full time). I'm a graduate of Diploma in information Technology. I started working at Teleperformance Bacolod as Technical Support Tier 2 for Dell Inkjet Printers what we do is dispatch technician, order entry, handle Escalations and email. I have been working there for a year and 6 Months then I worked for Teletech Bacolod for 2 months as a Technical Support / Customer Service For Charter Cable then I was hired in Panasiatic Bacolod for 6 months as Technical Support / Customer Service for straight talk wireless my support is with Phone Activation and doing replacements for bad orders like defective sims and phones then I have worked in Convergys Bacolod as a Chat Support for 3 years. We are supporting inquiry, product escalation, order entry and technical support after 3 years I was transfered to Voice for upselling and technical support. I have been a mentor as well in handling irate customers for the team. I also collect data for surveys from the customer and find ways to improve our team to be the best.

Associated with: The Chosen One's
$5.56 /hr
141 hours
0.00
Brenda lee A.

Brenda lee A.

Customer Service , Email Support, Telemarketer, Li...

Philippines - Last active: 12 days ago - Tests: 5

Over the last 6 years , I worked as a complaints management specialist and part of my job is to respond to customer's complaints via voice conversation and email. I believe that this experience will be relevant to how I will manage your email correspondence , organize and sort everything that is needed. Looking forward to work with you!

$4.00 /hr
68 hours
3.98
Catherine M.

Catherine M. Agency Contractor

Personal/Virtual Assistant/Researcher/Live Chat Su...

Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 2

With solid 3 years experience in oDesk, I was trained to be efficient, professional and hardworking Virtual Assistant, Personal Assistant, Researcher and Chat Support Specialist in one. I am excellent in spoken and written English. Some of my skills include: 1. Managing Social Media platforms such as Facebook, Instagram, Twitter, and Pinterest. 2. Knowledge in using Google Docs/Drive, and MS Office 3. CRM Software 4. Typing Skills 5. Researching 6. Live Chat Support 7. Uploading Videos 8. Basecamp 9. Wordpress Content 10. And many more!

$4.00 /hr
1,257 hours
4.45
Arissa ina C.

Arissa ina C.

Expert Technical/Customer Chat and Email Support

Philippines - Last active: 1 day ago - Tests: 8 - Portfolio: 1

I've been working as a technical support representative in one of the biggest BPO here in the Philippines for more than 5 years now. I specialize on Internet and Cable TV support. I also have background on handling customer service support and is more than familiar about handling customers' concern and of course, SALES. I am also familiar with MS Windows and MAC OS support. I am taking up Electronics Engineering and I am familiar with subjects related to network structure and electronics too. I am also proficient on speaking and writing in English. I also worked as a part-time English tutor to Korean and Japanese students for more than 6 months. I am a very versatile person and easy to work with. I have no issues getting along with people and handling stress. I am trainable and I am willing to learn new things.

$5.56 /hr
3,951 hours
0.00
Jholina andrea N.

Jholina andrea N.

Voice, Email, Chat Technical/Customer Support Repr...

Philippines - Last active: 1 day ago - Tests: 5

I am an experienced customer service representative / technical support representative that is flexible with my work schedule. I am simple, honest, hardworking & loving person. I am a good listener and a good learner. I can work hard to achieve my target in time. I try my best to adapt to different situations. I am a target achiever and like to take new challenges in life. I have my ability and skills to devote myself to this field. As an individual I am always willing to work under pressure, I can easily get along with the people around me and with the environment. You should hire me because I have good qualifications and I am able to do this job. I will make a great effort because I want to be a successful part of a successful organization.

$4.44 /hr
262 hours
3.00
Nelanie Manliclic

Nelanie Manliclic Agency Contractor

CCA / CSR / TSR / Email support / Chat support/ Fa...

Philippines - Last active: 6 days ago - Tests: 9

To provide excellent work and meet deadlines. Fast typist at 60 WPM. Excellent communication skills in the English Language both oral and written. Currently interested in a non-voice account. I would love to venture on video transcription to gain experience. Fast learner and highly teachable. Willing to work full time / part time at a very competitive rate. My rate is negotiable depending on the type of work needed.

Associated with: Right Hire
$3.00 /hr
51 hours
4.91
Albert S.

Albert S.

Technical Support / Customer Service Rep / Phone,...

Philippines - Last active: 06/06/2012 - Tests: 8

For the past 14 years, I believe that my knowledge will demonstrate that I have the characteristics and experience you seek. For every company that I have been with, I gained additional knowledge that will prepare me for new challenges. The key strengths that I possess for success includes reliability, integrity and perseverance. It helped me analyze how I can meet the needs of clients, going beyond the expectations and striving for continued excellent service.

$5.56 /hr
554 hours
4.05
Mariel jenna A.

Mariel jenna A.

Personal Assistant / Virtual Assistant/Chat Suppor...

United States - Last active: 22 days ago - Tests: 5 - Portfolio: 8

Hi, I'm Mariel and I recently moved to the US. I'm very much attentive and a detail oriented person, I like asking questions because I do not want to repeat a whole task just because I miss something or I failed to ask. I'm an AB linguistics and Literature major in English. I am a dedicated worker, I make sure that I ask questions to avoid repeating my task all over again. I have also worked for was oDesk Customer Support. I have experience with social media marketing using facebook. I can update Facebook business pages.I can do wordpress and can be your personal assistant.I had customer service experience from US companies, I have worked for Citibank also I've worked for Amazon, Expedia and American Diabetes Association too. I'm fond of being just in front of the computer, I can search anything on the internet, I can research things beyond searching, I can upload pictures, I can type too.and can teach English too. I can say I'm fluent in both English and Tagalog and I'm very much interested to learn new things that I haven't encountered before. You can trust me in things that you can't do I promise to keep things confidential, had a lot of experiences working with American Companies so I'm sure I can always deliver World Class Customer Service.Please hire me.

$13.50 /hr
2,867 hours
4.98
Kimberly Cris Senedo

Kimberly Cris Senedo

Customer Service, Email/Chat Support, Curation, Da...

Philippines - Last active: 11 hours ago - Tests: 3 - Portfolio: 3

My goal working for a company is to be an outsourced customer support. After being hired, I make it a point to research the industry or product I'm assigned to. So, when I communicate with your customers, they'll feel like I have been with the company since it started. I believe that my ability to solve a customer's issue directly reflects your image to the public. When you hire me, you will be confident that customer service issues are being handled the very best they could be. Thank you for taking the time to read my profile and contacting me. I am positive that we will enjoy working together.

$3.33 /hr
1,691 hours
4.98
Ruby leslie L.

Ruby leslie L.

Chat/E-mail Support/Transcriptionist/ QA Analyst/...

Philippines - Last active: 11 hours ago - Tests: 4 - Portfolio: 2

With the experiences I've had, I can say that I'm flexible, a self starter and can work well with minimal supervision. As a chat support agent, I'm responsible in addressing customer's concern/ queries about their telephone account, finding resolution about their bill, doing the best option possible in resolving phone issues ( troubleshooting ), tracking their orders and providing them updates about our product. I also became a Quality Assurance Analyst, responsible for the validation of audio files making sure that a particular sale made by the agent has followed the guidelines given by the client. As a QA, I'm the facilitator during calibration sessions and at the end of the day, it is my duty in sending end shift reports to clients. I also became a freelance transcriptionist, you can rely on me in providing quality transcripts and efficient in submitting them before deadline. I'm also a content writer, doing research, providing quality articles about a certain topic and submitting it before deadline.

$3.33 /hr
1,246 hours
4.88