To become a vital part of a company with whom I can work hand in hand with to achieve growth not only for my career and knowledge but for the advancement of the company as well. An organization where in I can cater and use my skills in customer support.
chat support Job Cost Overview
Typical total cost of oDesk chat support projects based on completed and fixed-price jobs.
oDesk chat support Jobs Completed Quarterly
On average, 158 chat support projects are completed every quarter on oDesk.
Time to Complete oDesk chat support Jobs
Time needed to complete a chat support project on oDesk.
Average chat support Freelancer Feedback Score
chat support oDesk freelancers typically receive a client rating of 4.60.
Reliable, efficient, customer-oriented and seeking challenging, long-term opportunities. I'm comfortable working in a variety of online customer support and administrative positions. I am currently interested in online chat, email, sales/service roles, or customer care and/or support positions (non-phone only). PLEASE NOTE: I currently own and love three dogs who aren't always professional or quiet during my workday. If occasional barking is not a problem, I will consider any offer. Thank you for checking out my profile, cheers!
Elaine G. Agency Contractor
A tenured Technical Support Specialist, who is looking for a full time work while being at home. Skilled in troubleshooting hardware and software on both Desktop and Laptops, as well as printers. Trained to use, maintain and troubleshoot Windows Operating Systems (XP/Vista/7/8). Software installations, PC optimization, Basic Virus Removal, Hardware walkthrough, Also an experienced data entry professional, IT support, web researcher for Real Estate and BPO. Skills: - Technical Support (Desktop/laptop/printers/wireless) - knows how to use remote access applications such as Logmein, Teamviewer - proficient in using Microsoft Office Applications (Word, Powerpoint, Excel) - Management Skills - Data Collection/research, Entry and Analysis
Customer focused individual having a positive attitude with a penchant for hard work and adopting lateral thinking in solving customer issues. I have proven experience as far as interacting hands-on with customers is concerned from one-on-one encounters over the sales counter to responding to customer inquiries via phone, email or online chat. Product knowledge is ever top of my priorities as is customer satisfaction and I'm quick and easy in learning new things. I have worked in the automotive industry for twenty plus years. I had the privilege of working with two reputable motor dealers in Kenya - Marshalls EA Ltd, who were then the local franchise holders for Peugeot and Tata models, and CMC Motors Group who are the local franchise holders for VW, Ford, Jaguar and Land Rover amongst other models. I have vast knowledge in automotive parts and I'm absolutely conversant with both the electronic parts catalog and the manual parts catalog. My main tasks at these two motor dealers was selling automotive spare parts and accessories to clients over the counter and in the workshop and responding to customers' queries over the phone assisting them as much as possible. I also possess a good command of the English language with good grammar and few or no spelling mistakes. I have done several jobs on article rewriting and data entry on other freelance sites. In addition to this I have an impressive working experience on oDesk with the client JustJags Uk, the premier online retailer for Jaguar and Land Rover parts. As Parts Advisor my duties include chatting with customers visiting the JustJags' website via their chat feature on the Livezilla platform and with the assistance of an online EPC assist them identify the right parts for their vehicles and further helping them set up their orders and any other inquiries. Honesty and a good work ethic are virtues I uphold dearly.
An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.
Michael M. Agency Contractor
I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.
Lian Jane Abadia Agency Contractor
Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.
* 5 years experience in Customer Service * Excellent in Verbal and Written English * Customer-service oriented * Strong problem-solving skills * Self-motivated * Responsible * Quick Learner * Efficient * Reliable * High attention to details * Willing to learn new things * Passion for excellence
Over the last 5 years I have worked as a technical support representative for different line of business. I have handled voice, chat and email support. Working in a call center industry in different line of business helped me to easily adjust with different types of customers and situations. This molded me to become a better customer service and technical support that can accommodate customers' non-technical and technical inquiry. Aside from my duties as a technical/customer service support, I can also do admin task if needed. I can do data entry, web research, simple article writing and edit articles.
Florante Ileto III Agency Contractor
CAREER OBJECTIVE Interested to pursue a long-term career in Home base projects / contracts, and other related openings. EDUCATION Ateneo de Manila University | BS Legal Management Undergraduate WORK-RELATED EXPERIENCE StarTek International Ltd. August 2011 - January 2012 • At&t National Business Ordering • Responsible for providing exellent customer service to corporate accounts. • Handles corporate accounts for multi-million dollar companies for their telecommunications services. • Processed new accounts, device orders, transfer of billing responsibility, and billing. StarTek International Philipines Inc. February 2012- January 2013 • At&t Small Business Solutions • Provided customer service for At&t’s small business owner clients • Handled customer accounts regarding their service and billing concern • Assisted in device activation, billing adjustments and network related issues. Century Properties Inc. September 2013 – January 2014 • Responsible for marketing and sale of high-end condominium units • Gave instructions to clients seeking investment opportunities in the real estate development. • Aided in the documentation of payments and titles. Concentrix Daksh Services Corp. April 2014- Present • Sprint Customer Care (Segment 1) • Handled all customer concern about their account, regarding billing, services, rate plans, discounts, network issues, account changes, billing adjustments, and all general inquiries about sprint products and services. • Part of the sprint account segment 1 agents for 3 consecutive months. Extra-CURRICULAR ACTIVITIES Ateneo LEX | Member 2008-2010 • Gave support to our organizational projects; • Member of the balik-laya project for incarcerated persons. • Networked with company sponsors for our projects. Ateneo Judo Varsity Team 2008 - 2009 • Participated in training and tournaments Call Center Training Program (TESDA) | Trainee June 2008 • Scolar for President Gloria Macapagal-Arroyo employment program. • Trained for three months in Informatics for call center training. Speech & Etiquette camp at WILMA CRUZ-TAPALLA SPEECH ACADEME September 2007 • 4 week training on English communication skill enhancement. • Focus on Grammar, pronunciation and accent training. SKILLS & INTERESTS I have exceptional people and communication skills. Fluent in English, Filipino, and I can communicate and deal well with people of various backgrounds. I am a responsible leader and I can also be an efficient team-player who is committed in making projects successful. I have high respect for others and I am open to their ideas and perspectives. Being adventurous, I am enabled to develop strength of character and able to know myself more. After going through all triumphs and challenges that I have faced, I am more determined in achieving my goals towards a successful life for my family and my country.