I have extensive experience in providing Customer Support to various industries and businesses. I am experienced in providing chat, email and phone support, including both inbound and outbound calls for market research, lead generation, appointment setting and sales, as well as data entry and some SEO. I also have 3 years of experience in doing web research and data mining. I have excellent communication skills, my experience in the Call Center Industry and my passion and commitment to provide customer/client satisfaction gives me an edge over other contractors. I am seeking opportunities where my skills will be put to use, where I can grow professionally and be part of your company's growth.
chat support Job Cost Overview
Typical total cost of oDesk chat support projects based on completed and fixed-price jobs.
oDesk chat support Jobs Completed Quarterly
On average, 158 chat support projects are completed every quarter on oDesk.
Time to Complete oDesk chat support Jobs
Time needed to complete a chat support project on oDesk.
Average chat support Freelancer Feedback Score
chat support oDesk freelancers typically receive a client rating of 4.60.
Of my employers, previous to current, my experience in sales and marketing have always been accredited and recognized. These being certificates, awards, prizes. Among these are; Certificates of Excellence, Sales Quality, top seller for consistent months, gift certificates, promotions, etc. All of these have been consistently done. All contacts and references can be provided upon request.
I am young, proactive, hardworking person who is looking for a job that will allow me to grow up along with the company I work for. I got very useful experience while being a part of customer support team in one of the biggest car accessories selling company in US - CarID.com 18+ months experience in MotoCMS.com team allows me to complete any type of task concerning MotoCMS projects.
CAREER BACKGROUND summary: I've been in the BPO industry for 3 years and 5 months. I was a customer service agent for EXPEDIA.com and AMAZON.com. Handling all phone, email, and chat related concerns. I was used to work in shifting schedules and was trained to multi-task. SKILLS: I have excellent oral and written skills in English communication. I am an internet and computer savvy. I am a fast-learner, handles time efficiently, and of good moral character. I can type 65 words per minute with 100% accuracy. I am willing to be trained and can easily follow instructions. I have knowledge and skills in Microsoft Word and Excel, Google docs and spreadsheets, Magento and Salesforce. I can do web researching and data gathering and will make sure to get the job done!
*** 3,700+ HOURS as a CONTRACTOR & Counting!!! *** My goal is to establish myself as one of the most reliable providers here on oDesk and to provide good quality of service & satisfaction to my clients. I am seeking for a job that suits my competencies and skills, plus I can offer my dedication & a good working relationship to potential employers, I can cope up with the demands of a fast-paced virtual working environment and can easily adapt to technology. I always take pride in what I do and I value integrity.
A Graduate with Bachelor of Science in Computer Information degree plus Five9 Certification. 4 years experience as part of Technical Team - Support and Admin with top employers - Quickbooks, Qwest ISP, IBM and Accenture. Landed few Project Management positions with American Payroll Company (ADP) and Concur Technologies which lasted for 3 years. Now inline with Virtual Assistant, Admin Tasks and Research work here in oDesk and have been given exceptional comments by my clients. With superb Analytic, Research, Management, Troubleshooting, Organization and Communication Skills that aims for Efficiency and Quality of work. Experienced in: Microsoft Office, Google Docs, Quickbooks, JIRA, Siebel, Confluence, Salesforce, Ring Central, Gotomeeting, WebEx, Joinme, LogMeIn, Five9, Connectwise, Labtech, Wordpress, SEMrush, Blogmutt and Insightly. Positive thoughts and attitude at work creates Positive results!
Creative virtual assistant, customer service with 4+ years experience, administrative worker, opened to new ideas and projects which involve dual-brained orientation. Quality is something very important for me, so I do my best to offer you the best possible service. Highly motivated and deep concentrated - everyday meditation practitioner, this helps me to learn fast new things and being higly focused on a task. Very flexible and able to work all days and weekends. I am offering also various kind of music production/sound design services, in my everyday life I am also a musician and producer. Bachelor's degree in personal and job counselling/recruiting, I can offer also my help in personal developement/coaching/spiritual growth related topics. Feel free to ask me any questions to know myself better, don't just look at odesk history or feedback, I am very communicative and social person and I would love to talk with you.
I am a freelance data entry professional providing full time/part time services for Data Entry, Web Research and Customer Service. I've been in the Administrative Support profession for 5 years and have adequate experience to deliver the needs of my client with quality and on time. These experience will be my best tool in performing these task and give best results.
The first 3 years of my professional experience was with the local Government where I was assigned. The bulk of my task was to make, edit, update and transmit daily, weekly and monthly reports both to lateral and higher offices. These reports mainly were logistics, supplies and projects. The competency I developed there were my clerical and interpersonal skills. I further enhanced my English communication skills both spoken and written. My typing and computer skills also mastered. I also have extensive experience in the call center Industry. I have been in Sales, Customer service and lead generation. I have some experience in customer profiling and Market based selling. I also have excellent web navigation and multi-tasking skills. I am seeking opportunities in the sales and/or customer service field.
Seeking a position that provides challenging assignments and opportunities to increase individual responsibilities with a career path of advancement maximizing my full potential as a working professional. Work experiences includes being a Trainer, Quality Assurance Analyst (Learning and Development), Senior Cash Applications Specialist, Billing Specialist (Finance and Accounting) and Customer Support. Speaks fluently in English. Knowledgeable in ORACLE System, Windows OS, proficient in Microsoft office Applications and ZENDESK. Responsible, persistent, people and goal-oriented.